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All Journal Nominal: Barometer Riset Akuntansi dan Manajemen Jurnal Ilmiah Manajemen dan Bisnis (JIMB) Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT International Humanities and Applied Science Journal Shirkah: Journal of Economics and Business Journal of Humanities and Social Studies International Journal for Educational and Vocational Studies Dinasti International Journal of Education Management and Social Science International Journal of Economics Development Research (IJEDR) JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Dinasti International Journal of Digital Business Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ecogen International Journal of Economy, Education and Entrepreneurship (IJE3) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Journal Of World Science Formosa Journal of Science and Technology (FJST) Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat Journal of Social And Economics Research West Science Business and Management Research Horizon Enrichment: Journal of Multidisciplinary Research and Development The Eastasouth Journal of Social Science and Humanities Siber International Journal of Digital Business Edueksos: Journal Pendidikan Sosial dan Ekonomi
Ngadino Surip Diposumarto, Ngadino Surip
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Social Sciences Other

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PENGARUH KOMPETENSI DAN PELATIHAN TERHADAP KINERJA REPORTER, DENGAN MOTIVASI SEBAGAI VARIABEL MEDIASI DI PT SWC Sumbogo, Ignatius Ario; Diposumarto, Ngadino Surip
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 2 No 3 (2017)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (155.708 KB) | DOI: 10.36226/jrmb.v2i3.66

Abstract

This paper is structured in order to determine the effect of competency, training, and motivation on the performance of the infotainment reporters at PT SWC. The research method that is used is a descriptive analysis with collecting data through literature study and observation using the questionnaires. The research is conducted among the 64 reporters of PT Shandika Widya Cinema. The survey results revealed that an effort to increase the performance of the reporter needs to improve their competencies through continuous, technical training, focused on the journalistic technique, conceptual skills, and behavior. The development focusing on the technical journalism, communication skills, and behavior among the reporter will certainly improve their performance, loyalty, and dedication, which at last will increase the performance of the company. Keywords: competency, training, motivation, performance
The Influence of School Facilities Service Quality and Teacher Competency to the Satisfaction of Madrasah Aliyah Annajah Students Jakarta Sari, Lestary Permata; Surip, Ngadino
International Journal for Educational and Vocational Studies Vol 2, No 3 (2020): March 2020
Publisher : Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/ijevs.v2i3.2203

Abstract

This study aims to determine the effect of school facilities, service quality and teacher competence on student satisfaction. The research method used is a quantitative analysis method using multiple linear regression and analysis of determination (R square), partial hypothesis testing (t test) and simultaneous (F test) as well as correlation between dimensions with a population of 291 people and is based on the method of taking probability sampling with a simple random sampling technique with a precision of 10% and obtained a sample of 100 people. The results showed that there was a strong relationship between variables and dimensions as indicated by the correlation between dimensions in which school facilities influenced the positive and significant aesthetic dominant dimensions and were related to student satisfaction. Quality of service influences the tangible dimensions of the dominant positive and significant and is related to student satisfaction and teacher competence influences the dominant and significant pedagogic dimensions positively and is related to students satisfaction.
The Effect Of School Locations, Facilities And Images On Decisions To Choose Office Competency Office Of Administration In Bonavita Vocational School Winarsih, Winarsih; Surip, Ngadino
International Journal for Educational and Vocational Studies Vol 2, No 3 (2020): March 2020
Publisher : Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/ijevs.v2i3.2202

Abstract

This study aims to determine the relationship between location variables, facilities and school image of the decision to choose office administration competency competencies. To determine the relationship between location variables, facilities and school image, this study used a saturated sample technique of 81 respondents consisting of class X, XI, and XII Bonavita Vocational School. This study uses a quantitative analysis method with multiple linear regression analysis tools with SPSS version 23. From the analysis of test results obtained, simultaneously (F-Test ) the location, facilities and school image significantly influence the decision to choose the competency of office administration expertise at Bonavita Vocational School . Partial analysis testing (T-test) location, facilities and school image significantly influence the decision to choose office administration competency competency at Bonavita Vocational School. While the results of correlation analysis and determination obtained Adjusted R Square 0.732 results mean the location, facilities and school image determine the decision to choose a school by 73.2% while the remaining 26.8% are determined by other variables not examined in this study. And the correlation between variables is included in the strong relationship category.
Transformational Leadership Impact and Compentation toward Implementation of Work Motivation on XYZ Vocational School Teacher Performance Fridayanti, Fina; Ditosumarto, Ngadino Surip; Edi, Satrio Wibowo
International Humanities and Applied Science Journal Volume 2, Issue 2, 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ihasj.2019.v2i2.02

Abstract

The This study aims to discuss about transformational leadership impact and compensation toward implementation of work motivation on XYZ Vocational School teacher performance. This object are XYZ Vocational School teacher of 60 respondents that have different work experience and educational background. This study used SEM data analysis techniques and used Smart PLS 3.2.7. Versions. The population used all XYZ Vocational School teachers of 60 respondents. The results of data examination and calculation, is acquired the output from the positive and significant impact of leadership toward teacher motivation and performance, and a motivation as endegenous variable that makes positive and significant impact on teacher performance. Exogenous variables (transformational leadership and compensation) toward motivation that is acquired by result R-square (R2) = 0.760. Then exogenous variables (transformational leadership and compensation) toward work performance teacher that is acquired by result R-square (R2) = 0.839. Base on this explains that determination of exogenous variable (transformational leadership and compensation) on endogenous variable (motivation and work performance) are moderately high.
PENGARUH KOMPENSASI DAN KEPUASAN KERJA TERHADAP EMPLOYEE ENGAGEMENT YANG BERDAMPAK PADA TURNOVER Jurnal Manajemen Ilmiah Bisnis/Volume IV, No. 01, Maret 2018: 117-131 INTENTIONS Dinar Nur Affini; Ngadino Surip
Jurnal Ilmiah Manajemen dan Bisnis Vol 4, No 1 (2018): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v4i1.4403

Abstract

Mengelola sumber daya manusia dalam sebuah perusahaan semakin diakui sebagai pusat pentinguntuk pelaksanaan strategi perusahaan tersebut kedepan, sehingga perlunya konsistensiperusahaan dalam menjaga kepuasaan kerja karyawan dan perusahaan. Penelitian ini bertujuanmengetahui bagaimana pengaruh kompensasi dan kepuasan kerja terhadap employee engagementserta dampaknya terhadap turnover intentions pada PT. Bank XYZ, Tbk, berdasarkan fenomenafenomenayangterjadidiBankXYZ.Penelitianinimenggunakanpendekatandeskriptif.Teknikanalisissecara kuantitatif dengan menggunakan metode analisa jalur (Path Analysis) untukpengujian hipotesis dan juga dilakukan analisis antar dimensi. Data penelitian merupakan dataprimer yang dikumpulkan dengan menggunakan kuesioner yang diberikan kepada karyawan Kantor Pusat bank XYZ sebanyak 169 sampel yaitu yang tersebar pada5 lokasi kantor selama periode Mei 2015 – Juni 2015. Dari hasil penelitian ditemukan bahwa terdapat pengaruh langsung, pengaruh tidak langsung dan pengaruh gabungan antara kompensasi, kepuasan kerja, employee engagement dan turnover intentions.
Sustainable Marketing of Healthcare in Indonesia with Religiosity and Health Promotion Clean Healthy Lifestyle Erlina Puspitaloka Mahadewi; Ahmad Hidayat Sutawidjaya; Daru Asih; Ngadino Surip; Arman Harahap
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3890

Abstract

Health promotion has received a boost that includes actions at the individual and community levels, strengthening health systems and multi-sectoral partnerships that can be directed at specific health conditions in pandemic. It should also include a settings-based approach to promoting health in specific settings such as schools, hospitals, workplaces, residential areas and communities. Health promotion needs to be built into all policies and if used efficiently will result in health marketing outcomes for healthcare providers and positive behavior change in clean healthy lifestyle. The results of this study indicate that the patient's perception of a clean and healthy life based on the benefit dimension is 89.50%, based on the trust dimension 83.35%, the patient's perception is based on the risk dimension 81.55%, the patient's perception is based on the 85.22% religiosity dimension, and patient satisfaction, in generally common perception is 84.90%. Global acceptance that health promotion and clean and healthy lifestyle (CHLB) behavior in social marketing science is determined by many factors outside the health system. Healthcare issues can be effectively addressed with a holistic approach by empowering individuals and communities to take action for their health.
The Effect of Service Quality on Customer Retention and Customer Experience as Mediating Variable Reza Suriansha; Ngadino Surip Diposumarto; Hari Muharam
West Science Business and Management Vol. 2 No. 02 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i02.948

Abstract

The customer's role is crucial in business, including modern retail. Therefore, this research aims to discover ways to enhance customer retention in modern retail by exploring the impact of relationship quality and customer experience at Ramayana department stores. The study focuses on customers from Ramayana department stores in the DKI Jakarta region. Using proportional random sampling, a sample of 400 customers was selected. Path analysis with JASP software was used for data analysis. The research findings are: 1) Service quality has a significant and positive impact on Customer Experience at Ramayana Department Store. 2).Customer Experience significantly and positively influences Customer Retention at Ramayana Department Store. 3). Service quality positively impacts Customer Retention through Customer Experience as a full mediator at Ramayana Department Store.
PENINGKATAN LOYALITAS PELANGGAN PENGGUNA BISKITA TRANS PAKUAN MELALUI KEPUASAN PELANGGAN DENGAN KUALITAS PELAYANAN DAN PERSEPSI HARGA DI KOTA BOGOR Rizaldi Darmawan; Ngadino Surip Diposumarto; Muharam
Journal of Social and Economics Research Vol 6 No 1 (2024): JSER, June 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v6i1.427

Abstract

Penelitian ini dilakukan untuk mengetahui pengaruh kualitas pelayanan dan persepsi harga terhadap loyalitas pelanggan melalui kepuasan konsumen. Penelitian ini ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi loyalitas pelanggan pada penggunaan BisKita Trans Pakuan di Kota Bogor. Metode penelitian ini memakai metode kuantitatif dengan menggunakan teknik survei. Populasi yang digunakan dalam penelitian ini adalah konsumen pengguna BisKita Trans Pakuan. Teknik penarikan sampelnya menggunakan Probability Sampling dengan prosedur Purposive Sampling dengan metode Accidental Sampling, jumlah sampel yang digunakan dalam penelitian ini sebanyak 400 responden. Teknik Analisi yang digunakan yaitu Statistik Deskriptif dan Structural Equation Modeling (SEM). Hasil penelitian ini menunjukkan bahwa kualitas pelayanan berpengaruh terhadap kepuasan konsumen, persepsi harga berpengaruh terhadap kepuasan konsumen, kualitas pelayanan berpengaruh terhadap loyalitas pelanggan, persepsi harga berpengaruh terhadap loyalitas pelanggan, kepuasan konsumen berpengaruh terhadap loyalitas pelanggan, kualitas pelayanan dan persepsi harga bersama-sama berpengaruh terhadap kepuasan konsumen, kualitas pelayanan, persepsi harga dan kepuasan konsumen secara bersama-sama berpengaruh terhadap loyalitas pelanggan, kualtias pelayanan berpengaruh terhadap loyalitas pelanggan melalui kepuasan konsumen, persepsi harga berpengaruh terhadap loyalitas pelanggan melalui kepuasan konsumen.
THE EFFECT OF E-WOM IN INSTAGRAM ON TRUST AND PURCHASE INTENTION TO MOUNT DAGO, BOGOR Andrianto, Nizam Mohammad; Diposumarto, Ngadino Surip; Farradia, Yuary
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 4 No. 2 (2024): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v4i2.290

Abstract

Information spreads rapidly through social media, especially as the number of social media users in Indonesia continues to increase yearly. This is an essential concern for managers of tourist destinations, especially in terms of purchasing interest, which has also increased in recent years. Information disseminated between social media users commonly referred to as e-WOM is thought to influence travel purchase intention. Therefore, the researcher intends to see the extent to which e-WOM on Instagram affects Trust and interest in purchasing tours to Mount Dago, Bogor. This research is quantitative research with explanatory research methods. The sampling technique used in this research is non-probability sampling with accidental sampling technique, where the respondents in this study are visitors to Mount Dago who use Instagram and are interested in visiting Mount Dago. This questionnaire was distributed via Google Forms, then the data was processed using SmartPLS 3. Of the 120 respondents, the results showed that the effect of the e-WOM variable on Purchase Intention is significant because the t-statistic value> 1.96, which is 11,357> 1.96. This means that the e-WOM variable affects Purchase Intention. Meanwhile, the Trust variable significantly affects Purchase Intention, indicated by the t-statistic value> 1.96, which is 7,280> 1.96. This means that Trust has a significant influence on Purchase Intention. This research provides important implications for tourism managers of Mount Dago to manage e-WOM information on social media well to increase consumer trust and encourage their purchase interest
The Influence of Personal Selling and Price Perception on Customer Loyalty Through Customer Satisfaction as an Intervening Variable at Oriflame Sci Cianjur Nurlaela, Ida; Diposumarto, Ngadino Surip; Pranowo, Agus Setyo
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 2 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i2.10717

Abstract

Price perception and customer satisfaction together influence customer loyalty This research aims to determine the influence of personal selling and price perception on customer loyalty through customer satisfaction as an intervening variable at Oriflame SCI Cianiur. This research was conducted at Oriflame SCI Cianjur, with the hope that the results of this research can increase customer loyalty to Oriflame SCI Cianjur. In this study, sampling was used using Simple Random Sampline by distributing questionnaires to 133 members of Oriflame SCI Cianjur. Data from the questionnaire results were analyzed using SPSS Version 25 and Lisrel 8.80 software . The results of this research state that (1) personal selling has an impact on customer satisfaction, (2) price perception influences customer satisfaction, (3) personal selling influences customer loyalty. (4) price perception influences customer loyalty, (5) customer satisfaction influences customer loyalty, (6) personal selling and perception together influence customer satisfaction, (7) personal selling customer.
Co-Authors Abdullah, Syukur Agus Setyo Pranowo Agus Setyo Pranowo Aima, Muhammad Havidz Aldina Shiratina Andrianto, Nizam Mohammad Arman Harahap Daru Asih Dinar Nur Affini Edi, Satrio Wibowo Ekasari, Silvia Ferdiansyah Ferdiansyah Fridayanti, Fina Granita, Widya Hari Muharam Hasryningsih, Andi Icin Quraysin Ignatius Ario Sumbogo, Ignatius Ario Kencana, Putri Nilam Kusumadevi, Mutiara , Porista Mahadewi, Erlina Puspitaloka Muhammad Ali Iqbal Muharam Muharam, Hari Muharram, Hari Nurlaela, Ida Quraysin, Icin Reza Suriansha Rina Astini Rizaldi Darmawan Ruth Wulandari, Dyah Salmah Salmah Sari, Lestary Permata SITI ROHMAWATI Suryadi, Handy Sutawidjaya, Ahmad Hidayat Syukur Abdullah Titiek Tjahja Andari W. R, Hernawati Winarsih Winarsih Wiratih, Wiratih Yuary Farradia Yuli Harwani Zainuri Zainuri, Zainuri