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Pengaruh Kepercayaan Terhadap Keputusan Berkunjung Melalui Kepuasan Pada Danau Situ Gintung, Ciputat, Tangerang Selatan, Provinsi Banten Tarigan, Emenina; Suprina, Rina; Leonandri, Dino Gustaf; Pramanik, Purwanti Dyah; Dewi, Triana Rosalina
Jurnal Ilmiah Pariwisata Vol 30 No 2 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i2.1902

Abstract

This study aims to analyze the influence of trust on visit decisions through visitor satisfaction at the tourist destination of Danau Situ Gintung, Ciputat, South Tangerang. The research employed a quantitative method using Structural Equation Modeling (SEM) with SmartPLS. Data were collected from 150 visitors selected through purposive sampling. The results indicate that trust significantly affects both visitor satisfaction and visit decision. Furthermore, satisfaction mediates the relationship between trust and visit decision significantly. These findings emphasize the importance of building visitor trust by providing credible information, professional services, and safe facilities to enhance satisfaction and encourage revisit intentions. This study offers theoretical contributions to the understanding of tourist behavior and practical implications for destination managers in improving service quality and promotional strategies. Keywords: trust, visitor satisfaction, visit decision
Augmented Reality di Museum Gedung Sate Bandung: Aksiologi Teknologi di Sektor Pariwisata Anom, Rahmat Indra Pratama; Dewantara, Yudhiet Fajar; Pramanik, Purwanti Dyah; Djati, Sundring Pantja; Nurbaeti, Nurbaeti
Jurnal Ilmiah Pariwisata Vol 29 No 1 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i1.1761

Abstract

In recent years, museums in Indonesia have innovated using Augmented Reality (AR) to compete with other tourist attractions. This study examines the benefits of AR innovation at the Gedung Sate Museum in Bandung. The research approach uses descriptive qualitative. Data obtained by conducting interviews, observation, and document analysis. This research involved 1 (one) operational staff of the Gedung Sate Museum and 7 (seven) visitors. The results of the study found that AR can increase the fun experience, increase knowledge, and simplify information acquisition for visitors. AR technology is recommended for use by the Gedung Sate Museum to attract the interest of the millennial generation who are very familiar with technology. Keywords: augmented reality, museums, axiology, tourism
The Moderating Role of Feedback on the Effect of Goal-Setting Participation on Innovative Work Behaviour Pramanik, Purwanti Dyah; Leonandri, Dino G.; Maudiarti, Santi; Achmadi, M.; Adriani, Hanni
APMBA (Asia Pacific Management and Business Application) Vol. 11 No. 2 (2022)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2022.011.02.6

Abstract

Change is something that is bound to happen. Employees in service industries such as hospitality business must have innovative work behavior to help companies grow and thrive in a constantly changing environment. One way to get employee work integrity in the face of change is to set work goals. The involvement of employees in setting work goals is inseparable from the role of superiors to provide feedback. This study aims to describe the relationship between goal-setting participation and employees' innovative work behavior and their relationship with feedback as a moderating variable. The research methodology uses a quantitative descriptive approach, whereas 101 of four-star hotel employees in Belitung Regency and employed convenience sampling. The results revealed that goal-setting variable has a positive and meaningful relationship with the feedback variable. Moreover, the feedback variable has a role both as an independent and a moderator variable in the relationship between goal-setting variable and innovative work behavior. The implications of the research results provide input to hotel business actors the importance of encouraging goal-setting participation and employing the goals as the positive feedback for the employees.