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Pengaruh Kepercayaan Terhadap Keputusan Berkunjung Melalui Kepuasan Pada Danau Situ Gintung, Ciputat, Tangerang Selatan, Provinsi Banten Tarigan, Emenina; Suprina, Rina; Leonandri, Dino Gustaf; Pramanik, Purwanti Dyah; Dewi, Triana Rosalina
Jurnal Ilmiah Pariwisata Vol 30 No 2 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i2.1902

Abstract

This study aims to analyze the influence of trust on visit decisions through visitor satisfaction at the tourist destination of Danau Situ Gintung, Ciputat, South Tangerang. The research employed a quantitative method using Structural Equation Modeling (SEM) with SmartPLS. Data were collected from 150 visitors selected through purposive sampling. The results indicate that trust significantly affects both visitor satisfaction and visit decision. Furthermore, satisfaction mediates the relationship between trust and visit decision significantly. These findings emphasize the importance of building visitor trust by providing credible information, professional services, and safe facilities to enhance satisfaction and encourage revisit intentions. This study offers theoretical contributions to the understanding of tourist behavior and practical implications for destination managers in improving service quality and promotional strategies. Keywords: trust, visitor satisfaction, visit decision
Augmented Reality di Museum Gedung Sate Bandung: Aksiologi Teknologi di Sektor Pariwisata Anom, Rahmat Indra Pratama; Dewantara, Yudhiet Fajar; Pramanik, Purwanti Dyah; Djati, Sundring Pantja; Nurbaeti, Nurbaeti
Jurnal Ilmiah Pariwisata Vol 29 No 1 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i1.1761

Abstract

In recent years, museums in Indonesia have innovated using Augmented Reality (AR) to compete with other tourist attractions. This study examines the benefits of AR innovation at the Gedung Sate Museum in Bandung. The research approach uses descriptive qualitative. Data obtained by conducting interviews, observation, and document analysis. This research involved 1 (one) operational staff of the Gedung Sate Museum and 7 (seven) visitors. The results of the study found that AR can increase the fun experience, increase knowledge, and simplify information acquisition for visitors. AR technology is recommended for use by the Gedung Sate Museum to attract the interest of the millennial generation who are very familiar with technology. Keywords: augmented reality, museums, axiology, tourism
The Moderating Role of Feedback on the Effect of Goal-Setting Participation on Innovative Work Behaviour Pramanik, Purwanti Dyah; Leonandri, Dino G.; Maudiarti, Santi; Achmadi, M.; Adriani, Hanni
APMBA (Asia Pacific Management and Business Application) Vol. 11 No. 2 (2022)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2022.011.02.6

Abstract

Change is something that is bound to happen. Employees in service industries such as hospitality business must have innovative work behavior to help companies grow and thrive in a constantly changing environment. One way to get employee work integrity in the face of change is to set work goals. The involvement of employees in setting work goals is inseparable from the role of superiors to provide feedback. This study aims to describe the relationship between goal-setting participation and employees' innovative work behavior and their relationship with feedback as a moderating variable. The research methodology uses a quantitative descriptive approach, whereas 101 of four-star hotel employees in Belitung Regency and employed convenience sampling. The results revealed that goal-setting variable has a positive and meaningful relationship with the feedback variable. Moreover, the feedback variable has a role both as an independent and a moderator variable in the relationship between goal-setting variable and innovative work behavior. The implications of the research results provide input to hotel business actors the importance of encouraging goal-setting participation and employing the goals as the positive feedback for the employees.
The Impact of Tourism on Village Society Festivalia, Filma; Enggriani, Mimi; Pramanik, Purwanti Dyah
Jurnal Penelitian Pariwisata Vol 3 No 2 (2019): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v3i2.59

Abstract

The research aimed to analyze “The Impact of Tourism on Village Society”. The methodology of the study was quantitative research and descriptive analysis. The research was located in Sumurugul village. Respondents of this research were 92 residents. The data was collected by using convenience sampling. The data was analyzed by using validity and reliability test, frequency, and descriptive (mean) analysis. The study found that there is the positive impact of tourism on village society in Sumurugul in the point of economics, social, and environment aspect. The implication of this study showed that tourism should be one of the alternatives to develop a village.
Is the Higher Employees’ Resilience, the Higher Their Work Engagement Will Be? Pramanik, Purwanti Dyah; Dewi, Triana Rosalina; Ingkadijaya, Rahmat
Jurnal Penelitian Pariwisata Vol 4 No 1 (2020): TRJ Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v4i1.72

Abstract

Hotel is a labor-intensive industry which until now still requires a lot of human resources in its work operations. The nature of hotel is open for 24 hours to serve guests, especially in operational departments. Overall hotel employees tend not to last long at work. Some employees state that their decision to leave, due to incompatibility with the work environment. This study aimed to analyze the impact of resilience on hotel employees’ engagement in Jakarta. The study was conducted with a quantitative descriptive approach. Research respondents were hotel employees in Jakarta area. Data was collected by convenience sampling, by distributing questionnaire which consisted of respondents’ profiles and statement of variable X variable (resilience) and Y variable (work engagement). The data was analyzed by using validity and reliability test, descriptive (frequency and mean), Pearson correlation, coefficient determination and simple linear regression test. The study found that there was a strong relationship between resilience and work engagement. The higher employees’ resilience is the higher employee engagement will be.
Exploring A Sustainable Homestay: A Qualitative Study of Owner’s Participation Pramanik, Purwanti Dyah; Maudiarti, Santi; Achmadi, Mochamad; Adriani, Hanni
Jurnal Penelitian Pariwisata Vol 6 No 1 (2022): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v6i1.148

Abstract

Even though community participation was a crucial component of sustainable tourism, actual community participation was hard to achieve in developing countries. Only a few studies explored the local community participation in tourism villages. In response to this gap, this article explored owners’ participation to sustain their homestays. The research was built on descriptive and qualitative methods. The data were gathered by semi-structured interviews, participant observation, field notes, and photography. A sample population (6 persons) that include rural people and managers from a village. The result showed that cleanliness awareness was the homestay owners’ fundamental problem. The study also revealed that the homestay owners had not elaborated on their cultural uniqueness to create an unforgettable experience. They tried hard to design their homestays based on their knowledge rather than visitors’ demands. The external parties’ intervention, such as scholars, had to support the homestay owners to gain new insight into hospitality attitudes. Keywords: Community Involvement, Empowerment, Local Wisdom
KOMITMEN ORGANISASI DAN TURNOVER INTENTION KARYAWAN HOTEL MELAWAI Pramanik, Purwanti Dyah; Festivalia, Filma; Adawiyah, Robiatul
Jurnal Ilmiah Pariwisata Vol 22 No 1 (2017)
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v22i1.1123

Abstract

Hotel industries has high turnover. Employees’ leaving would impact some problems such as lack of employees, cost of recruitment, training cost of new employees, inefficiencies, and productivity decreases. The factors of employees’ turnover are the improvement of employees’ turnover intention. This would increase because of the absence of organizational commitment. Organizational commitment includes value commitment, effort commitment, and retention commitment. The study aimed to analyze the impact of organizational commitment to employees’ turnover intention. The method was quantitative descriptive. It used cross-sectional. The data was collected by distributing questionaires. The respondents were the employees of hotel Melawai in Jakarta. The respondents were chosen by accidental sampling. Data analysis were validity and reliability test, descriptive analysis, Pearson correlation, and simple linear regression by using SPSS 21 for window software. The result of the research indicated that organizational commitment which consisted of value commitment, effort commitment, and retention commitment influenced employees’ turnover intention negatively and significantly. It meant that the higher organizational commitment would be the lower turnover intention of hotel Melawai employees in Jakarta.
Pengaruh Keaslian Merek, Pengalaman, Motivasi Terhadap Niat Berkunjung Kembali dengan Kepuasan sebagai Variabel Mediasi Pada Theme Park Dufan Impian Jaya Ancol Metasari, Defrita; Rahmanita, Myrza; Nurbaeti, Nurbaeti; Pramanik, Purwanti Dyah; Rachmatullah, Adam
Jurnal Ilmiah Pariwisata Vol 28 No 3 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i3.1734

Abstract

The aim of this research is to analyze the influence of brand authenticity, experience and motivation on intention to revisit which is mediated by satisfaction. This research is quantitative research, with the SEM PLS method and the number of respondents was 100 respondents. The research results show that brand authenticity, experience and motivation have a significant and positive influence on satisfaction and intention to revisit. Brand authenticity, experience and motivation have a significant influence on intention to return through visitor satisfaction at the Dufan Impian Jaya Ancol Theme Park. Brand authenticity creates trust and loyalty, positive experiences create satisfaction, and strong motivation influences intent to return. The strong relationship between these three factors contributes to maintaining and increasing the popularity of the theme park, making them key elements in creating memorable experiences and encouraging repeat visits. Suggestions for Dufan Impian Jaya Ancol Theme Park Managers include maintaining brand authenticity, improving the quality of the experience, understanding visitor motivation, and creating incentive programs. Meanwhile, suggestions for Visitors include making the most of a visit by exploring the attractions and enjoying the entertainment, providing feedback for improvements, and recommending the theme park to friends and family. Keywords: Brand Authenticity, Motivation, Experience, Satisfaction, Return Intention
Menginvestigasi Hubungan antara Citra Kuliner, Restoran, dan Kegiatan Kuliner terhadap Keinginan Berkunjung Ke Kawasan Petak Sembilan Dewantara, Yudhiet Fajar; Pramanik, Purwanti Dyah; Anom, Rahmat Indra Pratama; Arafah, Willy; Ingkadijaya, Rahmat
Jurnal Ilmiah Pariwisata Vol 28 No 2 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i2.1702

Abstract

The food tourism image, which includes the notion of food, huts, and food activity, is formed by visitors’ perceptions through their experiences. The study aimed to investigate the correlation of food image, huts image, and food activity culinary partially on visitors’ willingness to visit Kawasan Petak Sembilan (KPS) Glodok West Jakarta. Ninety respondents were employed, which were chosen by purposive sampling. The data was analyzed by SMART-PLS. The study reported that huts and food activity images partially correlated positively and significantly with visitors’ willingness to visit. However, the food image didn’t link to visitors’ desire to see it. The KPS is suggested to promote authenticity, inherent to the uniqueness of a destination’s culture and Buddhist temple cuisine. In contrast, many visitors visit KPS for worship in the temple. Keywords: Food Tourism Image, Gastronomy, Intention To Visit, Visitors