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All Journal Ekomaks : Jurnal Ilmu Ekonomi, Manajemen, dan Akuntansi Industrial Research Workshop and National Seminar Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis Manis : Jurnal Manajemen dan Bisnis Journal Economic Excellence Ibnu Sina Global Leadership Organizational Research in Management
Daisy Iriany Erny Sundah
Politeknik Negeri Manado
Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Other

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Model Manajemen Sistem e-Commerce Pada UKM Marike A S Kondoj; Daisy I E Sundah; Sukandar Sawidin; Yoice R Putung
Prosiding Industrial Research Workshop and National Seminar Vol 9 (2018): Industrial Research Workshop and National Seminar
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (789.48 KB) | DOI: 10.35313/irwns.v9i0.1074

Abstract

Penelitian ini bertujuan untuk mendapatkan model e-commerce yang diperlukan untuk menunjangkeberlangsungan UKM produk turunan kelapa yang ada di Sulawesi Utara yang bisa dipakai untuk membantuproses pemasaran dan managemen arus kas. Dengan melakukan pendekatan deskriptis data dikumpulkan dandianalisis. Berdasarkan hasil survey di beberapa UKM produk kelapa menunjukkan bahwa kebutuhan sistem ecommercemenjadi salah satu kebutuhan penting karena pesatnya perkembangan teknologi .
PENGARUH REKRUTMEN TERHADAP KINERJA KARYAWAN PADA PT. BANK PERKREDITAN RAKYAT (BPR) PRISMA DANA MANADO Kamila Puliki; Daisy Sundah; Lietje Lumatauw
JURNAL EKOMAKS Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Vol. 12 No. 1 (2023): Jurnal EKOMAKS
Publisher : Universitas Merdeka Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33319/jeko.v12i1.119

Abstract

The recruitment process is one of the most important things in the activities of an organization/company. Therefore an organization/company that moves and earns profit because it is supported by the existence of human resources in the organization/company. In this way, the performance of employees in the company will be considered satisfactory because the recruitment process is considered appropriate. Therefore the authors want to know the recruitment process, employee performance and whether the influence of recruitment on employee performance at PT. Bank Perkreditan Rakyat Prisma Dana Manado. The purpose of this study is to determine the recruitment process, to determine employee performance and to determine the effect of recruitment on employee performance at PT.Bank Perkreditan Rakyat Prisma Dana Manado. This type of research is quantitative with descriptive research methods. This study took samples from the population, namely all employees who work at PT. Bank Perkreditan Rakyat Prisma Dana Manado with a total population of 59 people. The author uses a questionnaire as a data collection tool. The recruitment process carried out by PT. Bank Perkreditan Rakyat Prisma Dana Manado, namely Applicants who complete forms, take written tests, take psychological tests, attend material debriefing and sign cooperation contracts through third parties. Employee performance at PT. Bank Perkreditan Rakyat Prisma Dana Manado seen from the calculation of the total score of 1,738 with a percentage level of 84% with a categorization close to very good. From the results of the study, it was found that recruitment according to employee performance.
PENGARUH KECERDASAN EMOSIONAL TERHADAP ETHICAL BEHAVIOR Christien A. Karambut; Daisy I. Erny Sundah; Jacob T. S. Makapedua; Grace J. S. N. Rumimper
Manis: Jurnal Manajemen dan Bisnis Vol 4 No 1 (2020): MANIS : Jurnal Manajemen dan Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/manis.4.1.65-72

Abstract

The world of education cannot be separated from an ethic that regulates the situation and conditions of education actors. One of the factors that influence ethical behavior is emotional intelligence. Emotional intelligence is a person's basic intelligence in thought and behavior. The purpose of this study was to examine the effect of emotional intelligence on ethical behavior and to determine the level of emotional intelligence and ethical behavior of lecturers at the Manado State Polytechnic Department of Business Administration. This type of research is quantitative with survey methods and sampling techniques using saturated samples or census. The population is 54 lecturers spread across the Business Management, Business Administration and Marketing Management study programs. Dissemination of the questionnaire using google form. The response rate of this study was 81.5%. Data analysis technique using regression. The results of this study stated that the level of emotional intelligence and ethical behavior of the lecturers of the Department of Business Administration was categorized as high or good. In addition, the results of this study also explain that emotional intelligence has a significant effect on ethical behavior.
Pengaruh Kecerdasan Intelektual Dan Kecerdasan Emosional Terhadap Kinerja Karyawan Christien Karambut; Jacob Tateol Silangen Makapedua; Daisy Iriany Erny Sundah; Grace Joice Silvana Neltje Rumimper
JURNAL EKOMAKS Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Vol. 12 No. 2 (2023): Jurnal EKOMAKS
Publisher : Universitas Merdeka Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33319/jeko.v12i2.130

Abstract

One way to produce good employee performance is to have adequate intellectual intelligence. Employee performance is influenced by ability. Ability is not only about knowledge but also skills. Ability in the form of knowledge can be formed through education and experience, while skills are formed from exercises. One of the skills that employees can manage themselves is emotional intelligence. EmotOne way to produce good employee performance is to have adequate intellectual intelligence. Employee performance is influenced by ability. Ability is not only about knowledge but also skills. Ability in the form of knowledge can be formed through education and experience, while skills are formed from exercises. One of the skills that employees can manage themselves is emotional intelligence. Emotional intelligence can help someone in using their cognitive abilities (knowledge) according to their maximum potential. Emotional intelligence needs to be developed in order to have a positive impact on improving employee performance. The purpose of this study was to determine the effect of intellectual intelligence and emotional intelligence on employee performance either partially or simultaneously. The sample in this study were graduates of the Manado State Polytechnic Department of Business Administration which collected 114 respondent. The sampling technique used convenience sampling and data analysis with multiple regression using SPSS. The results showed that there was a significant influence between intellectual intelligence on employee performance and emotional intelligence on employee performance partially. In addition, intellectual intelligence and emotional intelligence simultaneously affect employee performanceional intelligence can help someone in using their cognitive abilities (knowledge) according to their maximum potential. Emotional intelligence needs to be developed in order to have a positive impact on improving employee performance. The purpose of this study was to determine the effect of intellectual intelligence and emotional intelligence on employee performance either partially or simultaneously. The sample in this study were graduates of the Manado State Polytechnic Department of Business Administration which collected 114 respondent. The sampling technique used convenience sampling and data analysis with multiple regression using SPSS. The results showed that there was a significant influence between intellectual intelligence on employee performance and emotional intelligence on employee performance partially. In addition, intellectual intelligence and emotional intelligence simultaneously affect employee performance
Analisis Student Engagement Dan Burnout Pada Mahasiswa Politeknik Negeri Manado Christine Adriani Karambut; Jacob Tateol Silangen Makapedua; Daisy Iriany Erny Sundah; Grace Joice Silvana Neltje Rumimper
JURNAL EKOMAKS Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Vol. 13 No. 1 (2024): Jurnal EKOMAKS
Publisher : Universitas Merdeka Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33319/jeko.v13i1.163

Abstract

The number of attrition increases every year so the competition for job seekers must become increasingly competitive. Although the cumulative achievement index (GPA) is not an absolute guarantee to be used as a reference in looking for work. However, GPA is the administration's initial selection in recruiting employees, so students must have a strategy to be able to achieve a high GPA. One of the efforts made to achieve a high GPA is with good academic achievement. Learning achievement is influenced by internal and external factors. External factors are factors that come from outside the student. Meanwhile, internal factors come from within the student, including engagement and burnout. The aim of this research is to determine the level of student engagement and academic burnout of students. The population in this study were students from the Business Administration Department of Manado State Polytechnic with a sample of 100 students. The sampling method in this research is convenience sampling. The data analysis used is descriptive statistical analysis. The results of this research state that student engagement is in the high category. The highest average score is a feeling of pride among students studying at the Manado State Polytechnic Campus. Meanwhile, the lowest average score is that students are forced to carry out all learning activities on campus because it is considered less interesting. Meanwhile, the level of student burnout is in the medium category. The highest average burnout score is that talking about studies is boring for students. Meanwhile, the lowest students can usually manage the workload related to ongoing studies well.
Analisis Motivasi Belajar Dan Student Engagement Di Pendidikan Tinggi Christine Adriani Karambut; Jacob Tateol Silangen Makapedua; Daisy Iriany Erny Sundah; Grace Joice Silvana Neltje Rumimper
JURNAL EKOMAKS Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Vol. 14 No. 1 (2025): Jurnal EKOMAKS
Publisher : Universitas Merdeka Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33319/jeko.v14i1.205

Abstract

Student engagement and learning motivation are important factors in higher education that influence academic success and overall learning outcomes. The purpose of this study was to analyze student learning motivation and student engagement. The sample of this study was students majoring in Business Administration at the Manado State Polytechnic totaling 100 respondents. The sampling technique in this study was convenience sampling, by sending a questionnaire link to students via a WhatsApp group. Data analysis was carried out by describing the data in the form of percentages and average values with the aim of providing a contextual picture of the reality at the research location. The results of the analysis explained that the average value of student learning motivation was included in the moderate category and student engagement was included in the good category. However, there are several items that need to be improved, including finding that there are still not enough students who try to study harder to make up for their previous low scores if their exam scores are still low or in other words they do not try to achieve better scores. Meanwhile, for student engagement, it was found that only a small number of students are actively involved in extracurricular activities on campus. Because extracurricular activities on campus are less interesting.
Pengaruh Aplikasi JMO terhadap Kepuasan Pengguna pada BPJS Ketenagakerjaan Kantor Cabang Manado Fracilia Alvira Bowontari; Daisy Iriany Erny Sundah; Christien Adriani Karambut; Precylia Ribka Rambing; Deky Eko Wibowo Mundung; Edryl H. P. Ponggohong
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 4 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i4.2901

Abstract

This study aimed to determine the implementation of the JMO (Jamsostek Mobile) application and its effect on user satisfaction at the BPJS Ketenagakerjaan Manado Branch Office. The study was motivated by the fact that many participants still preferred to submit Old-Age Security (JHT) claims manually by visiting the branch office, although JMO provides a more practical and efficient online claim feature. This condition is associated with technical constraints and limited digital literacy among some participants. A quantitative descriptive method with a causal associative approach was employed. The population consisted of BPJS Ketenagakerjaan participants who had used the JMO application, with 100 respondents selected using the Lemeshow formula. Data were collected through questionnaires, observation, documentation, and literature study. Data analysis included validity and reliability tests, simple linear regression, coefficient of determination, F-test, and t-test using SPSS. The results produced the regression equation Y = 22.035 + 0.492X. The coefficient of determination (R²) of 0.324 indicated that JMO contributed 32.4% to user satisfaction. The F-test and t-test yielded a significance value of 0.000 < 0.05. Thus, the JMO application had a positive and significant effect on user satisfaction at the BPJS Ketenagakerjaan Manado Branch Office.
Pengaruh Kompetensi terhadap Kinerja Pegawai pada Sekretariat Daerah Kota Manado Fendry Fernando Kaligis Lelet; Daisy Iriany Erny Sundah; Mariska Charlota Walean
Journal Economic Excellence Ibnu Sina Vol. 4 No. 3 (2026): September: Journal Economic Excellence Ibnu Sina
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/excellence.v4i3.4038

Abstract

This research examines the extent to which staff competency impacts work productivity levels within the Regional Secretariat of Manado City, primarily to support regional cooperation initiatives. A quantitative approach with a causal-associative design was implemented. The research population encompassed all 162 staff members of the institution, from which 100 respondents were selected as samples utilizing a purposive sampling technique. Data collection methods involved direct observation, Likert-scale questionnaires, and documentation studies. The data analysis procedures incorporated descriptive statistics, validity and reliability tests, classical assumption verifications, simple linear regression, the coefficient of determination (), and t-tests for hypothesis validation. Descriptive findings indicate that both competence and performance levels among employees fall into high and excellent categories. The simple linear regression computation generated the equation , denoting a positive linear correlation where improvements in competency directly elevate employee output. Furthermore, the t-test yielded a calculated -statistic of 58.870 with a significance level of , leading to the rejection of the null hypothesis () and the acceptance of the alternative hypothesis (). This empirically confirms that competence exerts a robust, positive, and significant influence on employee performance. Additionally, the determination coefficient () of 0.972 signifies that 97.2% of performance variance is accounted for by the competency variable, leaving the remaining 2.8% influenced by external factors outside this model.
Strategi Pengembangan Kerja Sama BPJS Kesehatan Cabang Manado dengan Stakeholder Penyedia Data Andini Margaretha Senduk Hermansyah; Melky Krisna Elia Paendong; Floren Agnesia Sinaga; Daisy Iriany Erny Sundah; Robby Tanod Mamusung; Margaretha Annatje Rundengan
Global Leadership Organizational Research in Management Vol. 4 No. 4 (2026): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v4i4.4046

Abstract

This study aims to analyze the development strategy of collaboration between BPJS Kesehatan Manado Branch and its data-provider stakeholder, the Manado City Population and Civil Registration Office (Disdukcapil), in supporting the National Health Insurance–Healthy Indonesia Card (JKN-KIS) program, particularly in the aspect of participant data updating, based on a SWOT analysis. This study employed a qualitative approach with a descriptive case study design. Data were collected through in-depth interviews with four informants from BPJS Kesehatan Manado Branch and Disdukcapil Manado City, supported by non-participant observation and public document review. Data were analyzed using the interactive model of Miles et al. (2014), followed by a SWOT analysis (IFAS, EFAS, and SWOT Matrix). The results show that the collaboration between the two institutions has been running since around 2013, grounded in a formal Cooperation Agreement (PKS), and supported by a National Identification Number (NIK)-based data-matching mechanism through Disdukcapil's web portal. Data quality is generally adequate in terms of accuracy, but still faces challenges in completeness (newborns without a NIK) and timeliness of updates. Disdukcapil holds a strategic stakeholder position based on data dependency, authority, and its contribution to data updating. The internal-external factor mapping places this collaboration in Quadrant I (an aggressive position), making the SO strategy the top priority namely accelerating NIK matching for newborns and strengthening periodic data-exchange integration.
Co-Authors Andini Margaretha Senduk Hermansyah Christien A Karambut Christien Adriani Karambut Christien Karambut Christine Adriani Karambut Christine Adriani Karambut Deky Eko Wibowo Mundung Edryl H. P. Ponggohong Fendry Fernando Kaligis Lelet Floren Agnesia Sinaga Fracilia Alvira Bowontari Jacob T. S. Makapedua Jacob Tateol Silangen Makapedua Kamila Puliki Lietje Lumatauw Margaretha Annatje Rundengan Marike A S Kondoj Mariska Charlota Walean Melky Krisna Elia Paendong Precylia Ribka Rambing Robby Tanod Mamusung Rumimper, Grace Joice Silvana Neltje Sukandar Kandar Sawidin Yoice R Putung