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Heriyono Lalu
Telkom University
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Perancangan Safety Signs Menggunakan Safety Signs Assessement dan Pendekatan Quality Function Deployment untuk Mengendalikan Risiko Keselamatan dan Kesehatan Kerja di PT.XYZ Shakila Hamidi; Heriyono Lalu; Sheila Amalia Salma
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 17 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (649.863 KB) | DOI: 10.5281/zenodo.7080469

Abstract

PT XYZ is a company engaged in the furniture industry where this companyprocesses raw materials into furniture products that have added value andhave benefits from before. In its operational activities, the company still hasnot implemented a good occupational health and safety system because of themany risks that must be faced by workers. This can be seen from the numberof hazard events found during the production process. Based on the resultsof field observations, there are 9 hazard events where these incidents must beminimized in order to reduce the number of work accidents. Risk control isone of the first steps used in minimizing the occurrence of hazards byanalyzing the risk control hierarchy. Analysis of the Risk Control Hierarchyis a form of process in analyzing the proposed K3 control in every event thatoccurs. The results of the risk control hierarchy analysis are suggestions foreach hazard event that have been adjusted to the level of the risk controlhierarchy. Of all the potential proposals given, some can be forwarded to thedesign in the form of providing safety signs in 2 hazard areas, namely theforklift area, slippery work area and smoke-free area. Before designing asafety sign, it is necessary to first evaluate the safety sign. Assessment ofsafety signs is an activity to assess the conditions or conditions of the fieldwhere safety signs will be installed to be able to find out the requirements orcriteria for appropriate safety signs in the hazard area. And from this processit can be known about the installation location of safety signs, Signal Wordsto be used, height, model, minimum reading distance and materials used inthe design of safety signs. The data used is anthropometric data that has beenfiltered according to the criteria of users who will read Safety Signs. Afterevaluating the safety sign, the next step is to make a design using the QualityFunction Deployment approach. QFD is a solution to design or develop aproduct in a structured manner by determining in advance the needs ordesires of the target consumer in advance so that they are able to take intoaccount systematically. In designing QFD there are 11 stages to be carriedout. The results of the QFD are the final specifications that become thereference in designing safety signs. have carried out a safety sign assessmentand Quality Function Deployment, the next step is to design a Safety sign thatrefers to the ANSI Z535.4 standard. The results of the design are in the formof a safety sign design that will be placed in the forklift area and a safety signdesign that will be placed in a slippery area.
Usulan Perancangan Perbaikan Proses Bisnis Berbasis Rekonsiliasi Menggunakan Pendekatan Business Process Management (BPM) di PT XYZ Syahrastani Ayasa; Heriyono Lalu; Sri Widaningrum
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 20 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (158.982 KB) | DOI: 10.5281/zenodo.7229451

Abstract

PT XYZ is a company engaged in the aircraft maintenance and maintenance industry. In the operational process, it was found that there were problems that occurred in the material procurement business process and the implementation reporting business process where there were differences in actual and system material usage data where 78% of the total recorded material had been used in the system. With these conditions, where the amount of material planned is the same as the data on the amount of material used which is recorded in the system and does not match the amount of material used in its actual condition, the company has the potential to experience material opportunities that are wasted. Thus, a process design is made that aims to harmonize material usage data. Furthermore, root cause analysis is carried out to find out what alternative solutions can be used to solve the problem. Therefore, the 5 Why's Analysis was carried out to obtain the chosen alternative solution, namely the reconciliation process. The design of the reconciliation process is carried out using a Business Process Management (BPM) approach with the Process Design method. Before carrying out the design, it is necessary to determine the specifications and design standards. The design specifications are determined based on the need statement obtained from the interview by the General Manager Purchaser and the design standard used to design this reconciliation process is Minister of Finance Regulation No. 118/PMK.06/2018 concerning Procedures for the Reconciliation Process for State Property. After that, the process of designing the reconciliation process begins with the determination of the process components that are tailored to the need statement, then a reconciliation process flow design is carried out based on standards and adapted to the conditions of the company, after that a Job Description is designed for parties involved in the reconciliation process. From the design process, the design results are obtained in the form of procedures for implementing the material reconciliation process in the procurement business process and business process reporting on project implementation and adding Job Descriptions for parties involved in the business process.
Proposed Improvement of Monitoring and Controlling Process on Outstanding Customer (Study Case: XYZ Company in Jambi Area) Asih Aulia Putri; Heriyono Lalu; Sri Widaningrum
International Journal of Innovation in Enterprise System Vol 6 No 02 (2022): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v6i02.182

Abstract

PT XYZ is a company that provides telecommunications services, and for corporate customers, there is the BGES Unit. The payment process for corporate customers is managed by one of the BGES pillars, namely Collection Management. One of the tasks that Collection Management takes care of is outstanding data. The achievement of outstanding billing is only 14.75% per year, which means a payment delay of IDR 7,000,458,871.00 in 2021. Due to excessive workload, billing management does not supervise customers regarding billing so billing objectives are not achieved. In addition, billing information in the form of invoices is provided later than the 5th through 12th of each month so that customers do not know for sure the total bill. This research aims to make improvements in the monitoring and controlling processes of customer outstanding billing. This research uses the business process improvement method. This method also refers to a process that works but some activities need improvement. It does not design new activities but improves existing activities. The tools of business process improvement that were used in this research are application technique wheels and streamlining, which can be useful for simplifying a process and fixing a problem based on the outstanding billing problems by PT XYZ. The result of this research is a new business process as is dashboard monitoring and controlling shown by a context diagram that contains incoming and outgoing data on the billing information system and reminder notification will appear if the target is not achieved. The new business process is expected to assist the BGES unit in monitoring and controlling customers every month, and the target that is expected to be achieved is an outstanding figure of less than 1,000,000 by the end of the year.
Design Of Safety Signs Using Ergonomic Function Deployment Method At PT.XYZ Dita Kusuma Ningsih; Heriyono Lalu; Sheila Amalia Salma
International Journal of Innovation in Enterprise System Vol 6 No 02 (2022): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v6i02.184

Abstract

PT. XYZ is a company engaged in manufacturing by processing raw materials into semi-finished goods or finished goods. Because the company routinely produces these products and involves machinery, it will allow small to serious work accidents to occur. Based on the hazard event data owned by the company, there are 5 very diverse events that will be analyzed in the risk control hierarchy to minimize hazard events. The results of the risk control hierarchy analysis have two hazard events that have safety sign design criteria. Therefore, research was conducted to design safety signs in the area of explosive materials and loading progress in minimizing hazard events using safety signs assessment and Ergonomic Function Deployment approaches. The data needed in the design are anthropometric data, layout data, customer statements and level questionnaires interest and satisfaction. From the results of the safe sign assessment, the signal word is obtained, determining the location, height, model, and material of the safety signs. The results of the safety signs assessment will be used for the Ergonomic Function Deployment approach. From the results of the Ergonomic Function Deployment, the results obtained are the size of safety signs, safe reading distance, type of layout, use of language and font size on safety signs. There are two types of designs, namely explosive material and loading progress safety signs. The design of safety signs refers to the ANSI Z535 standard so that the design of safety signs has detailed signal words, symbols, signs, and word messages.
Perancangan Standard Operating Procedure Analisa Dan Evaluasi Berdasarkan Integrasi Iso 9001:2015 Klausul 9.1.3 Dan Iso 14001:2015 Klausul 9.1.2 Berbasis Risk Based Thinking Dengan Menggunakan Metode Business Process Improvement Di Cv Xyz Willy Pratisna; Sri Widaningrum; Heriyono Lalu
eProceedings of Engineering Vol 3, No 2 (2016): Agustus, 2016
Publisher : eProceedings of Engineering

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Abstract

CV XYZ merupakan perusahaan manufaktur yang bergerak dibidang pembuatan spareparts motor seperti dies, moulds, jig & fixture, precision parts dan plastic product. Mutu produk yang baik dihasilkan dari mutu proses yang baik. Selain itu, perusahaan juga harus memiliki lingkungan kerja yang baik. Dengan memiliki Standar Manajemen Mutu ISO 9001:2015 dan Standar Manajemen Lingkungan ISO 14001:2015 diharapkan dapat membantu perusahaan mewujudkan mutu dan lingkungan kerja yang baik. Pada penelitian ini akan dintegrasikan ISO 9001:2015 klausul 9.1.3 dengan ISO 14001:2015 klausul 9.1.2 untuk menghasilkan SOP analisis dan evaluasi. Integrasi yang dilakukan adalah menggabungkan requirement ISO 9001:2015 klausul 9.1.3 dan ISO 14001:2015 klausul 9.1.2. Hasil integrasi requirement ISO 9001:2015 klausul 9.1.3 dan ISO 14001:2015 klausul 9.1.2 akan menjadi input untuk melakukan penyusunan risk register. Setelah risk register disusun, requirement hasil integrasi, risk register dan gap yang diperoleh dari adanya kekurangan yang ada di CV XYZ akan menjadi input untuk merancang SOP analisis dan evaluasi. Setelah mendapat perancangan SOP analisis dan evaluasi, selanjutnya akan di-improve dengan menggunakan metode business process improvement. Setelah dilakukan improvement, akan di dapatkan SOP analisis dan evaluasi yang telah mendapatkan improvement dari metode business process improvement. Selanjutnya SOP analisis dan evaluasi ini akan di verifikasi untuk menyesuaikan dengan kondisi di CV XYZ. Kesimpulan yang dapat diambil dari penelitian ini adalah perancangan SOP analisis dan evaluasi ini telah memenuhi integrasi ISO 9001:2015 klausul 9.1.3 dan ISO 14001:2015 klausul 9.1.2, gap, dan risk register. Kata Kunci : Standard Operating Procedure, ISO 9001:2015, ISO 14001:2015, Risk Register, Business Process Improvement
Perancangan Alat Ukur Kinerja Guru Di Smk Telkom Bandung Kartika Akbar Purbaningsih; Wiyono Wiyono; Heriyono Lalu
eProceedings of Engineering Vol 5, No 2 (2018): Agustus 2018
Publisher : eProceedings of Engineering

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Abstrak SMK Telkom Bandung merupakan salah satu kejuruan yang terletak di Jl.Radio Palasari Dayeuh Kolot, Bandung yang mempunyai tiga Program Studi Keahlian diantaranya Teknik Jaringan Akses Telekomunikasi, Teknik Komputer dan Jaringan, dan Multimedia. SMK Telkom Bandung adalah salah satu lembaga pendidikan Yayasan Pendidikan Telkom yang dibangun langsung oleh BOD PT Telekomunikasi Indonesia,Tbk dan juga menjadi pilar utama dalam penyediaan tenaga lapangan yang siap pakai. SMK Telkom Bandung sudah menerapkan sistem manajemen mutu ISO 9001:2008 dengan suplemen ISO 9004:2000, ISO 14000 dan ISO 16000 secara konsisten.Penelitian ini bertujuan untuk mengetahui kinerja guru dalam pembelajaran kelas X Program Studi Keahlian Multimedia di SMK Telkom Bandung dilihat dari penguasaan materi, kemahiran guru dalam mengajar, perilaku guru sehari-hari, dan hubungan sosial dengan peserta didik. Penelitian ini merupakan penelitian deskriptif menggunakan pendekatan kuantitaif dan melakukan perancangan alat ukur dengan dua tipe kuesioner. Subjek dalam penelitian ini adalah Program Studi Keahlian Multimedia yang berjumlah 32 orang. Rancangan alat ukur berdasarkan pada klausul 7.2 ISO 9001:2015 tentang kompetensi. Metode pengumpulan data menggunakan angket dan dalam penelitian ini menggunakan uji validitas dan reliabilitas. Kata kunci : Kinerja guru, ISO 9001:2015, Alat ukur. Abstract Telkom Bandung vocational high school is one of the vocations on Jl.Radio Palasari Dayeuh Kolot, Bandung which has three skills study programs such as Telecommunication Access Network Engineering, Computer and Network Engineering, and Multimedia. Telkom Bandung covational high school is one of education institute of Telkom Education Foundation which is built directly by BOD PT Telekomunikasi Indonesia, Tbk and alsoe become the main pillar in providing ready field workers. SMK Telkom has implemented ISO 9001:2008 quality management system with ISO 9004:2000, ISO 14000 and ISO 16000 supplement consistently. The aims of this research is to determine the performance of grade 10th teachers on Multimedia Expertise Studies Program at Telkom Bandung Vocational High School viewed by the mastery of the material, teacher proficiency in teaching, teachers behaviors, and social relationships with students.. This research is a descriptive using quantitative approach and designing measuring instrument with two types of questionnaires. Subjects in this study are Multimedia Expertise Studies Program which amounted to 32 people. The design of the measuring instrument based on clause 7.2 ISO 9001:2015 on compentence. Methods of data collection using questionnaires and using the validity and reliability test. Keywords : Teachers performance, ISO 9001:2015, measuring tools
Perancangan Sistem Kerja Pengukuran Kepuasan Pelanggan Dengan Menggunakan Metode Perancangan Proses Bpm V3.0 Pada Pt. Trengginas Jaya Celine Debora Tambunan; Wiyono Wiyono; Heriyono Lalu
eProceedings of Engineering Vol 5, No 2 (2018): Agustus 2018
Publisher : eProceedings of Engineering

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Abstract

PT Trengginas Jaya merupakan salah satu perusahaan dari Yayasan Pendidikan Telkom yang berdiri sejak tahun 2012. PT. Trengginas jaya telah menerapkan ISO 9001:2015 mengenai sistem manajemen mutu, untuk meningkatkan kualitas perusahaan dalam proses bisnisnya. Namun, perusahaan belum memiliki sistem kerja pengukuran kepuasan pelanggan yang efektif dan yang telah terdokumentasi dengan baik. oleh karena itu, diperlukan sistem kerja pengukuran kepuasan pelanggan yang efektif untuk diterapkan di perusahaan khususnya pada unit pengelolaan tenaga cleaning service guna melakukan pengukuran kepuasan pelanggan yang lebih baik dan membantu meningkatkan kualitas pelayanan perusahaan. Metode yang digunakan dalam penelitian ini adalah metode perancangan proses BPM V.03 yaitu dengan melakukan pengumpulan data yang dibutuhkan kemudian melakukan pengolahan data dan melakukan perancangan alat ukur yang menggunakan dimensi dari service quality dan melakukan pembobotan dimensi serta menguji alat ukur yang dirancang. Selanjutnya dilakukan perancangan cara pengukuran kepuasan pelanggan dan melakukan rancangan sistem kerja pengukuran kepuasan usulan yang kemudian dianalisis berdasarkan kegunaan dan efektifitas rancangan tersebut. Berdasarkan hasil analisis, maka diperoleh kesimpulan bahwa sistem pengukuran yang dirancang lebih efektif dan memenuhi klausul ISO. Selain itu, alat ukur yang dirancang juga reliabel dengan angka koefisien korelatif sebesar 0.982, dimana angka tersebut melebihi 0.7 sehingga dapat dikatakan reliabel dan angka terkecil dalam hasil uji validitas (r hitung) sebesar 0.514 dimana angka tersebut melebihi r tabel yaitu sebesar 0.468 sehingga valid untuk digunakan. Kata kunci : Metode Perancangan proses BPM, Service Quality
Perancangan Sistem Penilaian Kinerja Pegawai Dengan Mempertimbangkan Requirements Iso 9001:2015 Klausul 9.1 Menggunakan Metode Perancangan Proses Business Process Management Di Pt. Tirta Ratna Astri Viani; Wiyono Wiyono; Heriyono Lalu
eProceedings of Engineering Vol 5, No 2 (2018): Agustus 2018
Publisher : eProceedings of Engineering

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Salah satu upaya untuk meningkatkan kompetensi sumber daya manusia yaitu dengan melakukan pengukuran kinerja guna mengetahui tindakan yang seharusnya dilakukan untuk memperbaiki dan meningkatkan kinerja sumber daya manusia. Hal ini disadari oleh Merdeka Boga Putra yang merupakan salah satu unit usaha manufaktur dibawah PT. Tirta Ratna yang bergerak dalam bidang pangan. Merdeka Boga Putra membutuhkan perbaikan terhadap proses penilaian kinerja pegawai guna mengetahui kinerja pegawai dan diharapkan penilaian kinerja tersebut dapat meningkatkan motivasi dan kedisiplinan pegawai. Merdeka Boga Putra juga mempunyai harapan untuk menerapkan ISO 9001:2015 di organisasinya suatu saat nanti. Berdasarkan hal tersebut, pada penelitian ini dilakukan perancangan sistem penilaian kinerja pegawai denga mempertimbangkan ISO 9001:2015 menggunakan metode business process improvement di PT. Tirta Ratna. Penelitian ini membahas tentang bagaimana cara merancang sistem penilaian kinerja pegawai yang objektif serta dapat meningkatkan motivasi dan kedisiplinan pegawai dan bagaimana menerapkan sistem penilaian kinerja pegawai tersebut dengan mempertimbangkan persyaratan ISO 9001:2015 klausul 9.1 Pemantauan, pengukuran, analisis, dan evaluasi. Kata kunci: sumber daya manusia, penilaian kinerja, kompetensi, ISO 9001:2015 klausul 9.1, business process improvement
Perancangan Perbaikan Proses Tindak Lanjut Temuan Audit Pada Pegawai Produksi Berdasarkan As9100 D Menggunakan Metode Process Design Bpm Cbok V.3.0 Di Pt. Dirgantara Indonesia Aida Fitiani; Wiyono Sutari; Heriyono Lalu
eProceedings of Engineering Vol 5, No 2 (2018): Agustus 2018
Publisher : eProceedings of Engineering

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Abstrak Tidak efektifnya hasil tindak lanjut temuan audit pada pegawai produksi yang disebabkan oleh kurang kontrolnya pimpinan terhadap pegawai dan juga media akses yang dibebaskan merupakan masalah yang ditemukan di perusahaan, maka tujuan dari penelitian ini adalah merancang perbaikan tindak lanjut temuan audit pada pegawai produksi di PTDI berdasarkan AS9100 sebagai standar SMM yang digunakan. Perancangan yang dilakukan dalam penelitian ini yaitu dengan metode process design, dimana process design ialah metode yang berfokus pada perbaikan sebuah proses. Terdapat 4 tahapan process design yang dilakukan pada penelitian ini, yaitu define scope and collection, “AS IS” modelling, analysis and recommended change, dan process workflow change. Hasil dari penelitian ini yaitu dilakukannya kontrol dari pimpinan terhadap pegawainya, dengan cara memperketat proses penyampaian hasil tindak lanjut temuan audit agar pegawai mematuhi aturan yang berlaku ditempat ia bekerja, memberikan sosialisasi terhadap pegawai akan pentingnya peran mereka terhadap SMM perusahaan, dan memberikan kompensasi terhadap pegawai dengan cara memberikan apresiasi maupun sanksi pada kinerja yang dihasilkan oleh pegawai. Dengan adanya usulan perbaikan, maka perusahaan secara tidak langsung menekan pegawai untuk mengikuti aturan yang berlaku dengan cara yang terstruktur. Kata kunci : AS9100 D, process design, kinerja, gap. Abstract The ineffectiveness of the results of follow-up audit findings on production employees caused by the lack of control of the leadership of the employees and also the liberated access media is a problem found in the company, the purpose of this study is to design improvements to follow up audit findings on production personnel in PTDI based on AS9100 as the standard SMM used. The design done in this research is by process design process, where the process design is a method that focuses on the improvement of a process. There are 4 stages of process design done in this research, namely define scope and collection, "AS IS" modeling, analysis and recommended change, and workflow change process. The result of this research is the control of the leadership of the employees, by tightening the process of delivering the results of follow-up audit findings so that employees obey the rules in place where they work, to provide socialization to employees of the importance of their role to SMM company, and provide compensation to employees with how to give an appreciation or sanction on the performance generated by employees. With the suggestion of improvement, the company indirectly pressing employees to follow the rules in force in a structured way. Keywords : AS9100D, process design, performance, gap
Perancangan Prosedur Untuk Meminimasi Risiko K3 Berdasarkan Hasil Hirarc Serta Memenuhi Requirement Ohsas 18001:2007 Klausul 4.3.1, 4.4.6 Dan Peraturan Pemerintah No 50 Tahun 2012 Di Laboratorium Pengendalian Kualitas Lingkungan (lpkl) Pdam Kota Bandung Gerry Gumilar; Wiyono Wiyono; Heriyono Lalu
eProceedings of Engineering Vol 3, No 2 (2016): Agustus, 2016
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ABSTRAK Laboraturium Pengendalian Kualitas Lingkungan (LPKL) PDAM Kota Bandung merupakan perusahaan yang meneliti kualitas lingkungan (air,tanah,udara). Kegiatan yang dilakukan berupa pengujian sampel uji. Belum adanya prosedur K3 dan masih terdapat kecelakaan kerja menjadi penyebab utama minimnya pelaksanaan K3 di LPKL PDAM Kota Bandung. Berdasarkan kondisi tersebut LPKL PDAM Kota Bandung mengenai K3 maka metode penelitian yang digunakan adalah HIRARC (Hazard Identification, Risk Assessment, and Risk Control). Metode ini dilakukan dengan mengidentifikasi bahaya yang terjadi di seluruh aktivitas proses uji sampel dan menilai seluruh potensi bahaya untuk dilakukan pengendalian potensi bahaya tersebut yang disesuaikan dengan requirement integrasi antara OHSAS 18001:2007 dengan PP No. 50 Tahun 2012. Pada tahap pengumpulan data diperoleh bahwa terdapat banyak potensi bahaya yang akan terjadi di LPKL PDAM Kota Bandung. Hasil dari requirement integrasi yang telah disesuaikan dengan analisis aktivitas menggunakan HIRARC menunjukan bahwa, dibutuhkan prosedur tertulis serta alat pelindung diri (APD) untuk mengurangi setiap potensi bahaya yang akan terjadi di masing-masing aktivitas. Prosedur yang dihasilkan dari penelitian ini adalah prosedur pengendalian material berbahaya. Prosedur ini juga berfokus untuk membantu pekerja dalam memberikan pengetahuan terhadap pentingnya K3. Kata Kunci : OHSAS 18001:2007, PP No. 50 Tahun 2012, HIRARC, Keselamatan dan Kesehatan Kerja, K3
Co-Authors Agus Alex Yanuar Aida Fitiani Amalia Nur Azizah Anggun Kertadela Puspitasari Arrivan Dika Santosa Asih Aulia Putri Asih Aulia Putri Astri Viani Ayu Karina Sari Azka Sakinah Ramdhani Bella Hestina Putri Carissa Serina Saraswati Celine Debora Tambunan Cut Rima Asyifa Deandra Nobela Yahya Devita Astasia Dita Kusuma Ningsih Dita Kusuma Ningsih Dwi Meiswara Faadhila Alwi Fany Putri Novitasari Farhan Naufal Prayoga Gerry Gumilar Haniffan Zikri Anugrah De Tasya Kartika Akbar Purbaningsih Marina Yustiana Lubis Medianti Arifia Dewi Meldi Rendra Mochamad Fabian Redhatama Munalys Nafisa Nafisa, Munalys Naila Farhana Naila Farhana, Naila Natasya Shahnaz Novadeanti Ni Putu Ayu Laksmi Purwati Ni Putu Tiara Santi Riyani Nur Azizah, Amalia Nurul Jihad Fathurrahma Putri, Anastasya Mahendra Radea Kartika Putri Reigi Ahmad Fadilah Risya Yuthika Rizki Eka Ridani Shafira Amanda Umar Shakila Hamidi Sheila Amalia Salma Sheila Amalisa Salma Shifa Khairunnisa Shifa Khairunnisa, Shifa Sri Widaningrum Syahrastani Ayasa Tira Sefriana Tri Imam Wicaksono Tri Imam Wicaksono, Tri Imam Vicky Nurdiawati Willy Pratisna Wiyono Wiyono Sutari Yoga Cahyo Wibowo Yunita Putri Gita Mulyandari