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All Journal JEM: JURNAL EKONOMI DAN MANAJEMEN PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Journal Of Management Science (JMAS) International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Syntax Transformation International Journal on Social Science, Economics and Art Jurnal Ekonomi PEDAMAS (Pengabdian Kepada Masyarakat) Neptunus: Jurnal Ilmu Komputer dan Teknologi Informasi Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan
Fithriawan Nugroho
Universitas Pertiba
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pelatihan Penggunaan Classpoint Sebagai Penunjang Kegiatan Pembelajaran di Kelas pada SMA Negeri 1 Parittiga Aditya Ahmad Fauzi; Fithriawan Nugroho; Wahyu Putra; Yossa Agung Pratama; Andria Rezki; Tri Dewi Yuni Utami
Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan Vol. 2 No. 1 (2025): Februari : Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/unggulan.v2i1.1205

Abstract

The use of technology in education is increasingly important in creating effective and interactive learning experiences. This community service activity aims to enhance teachers' skills at SMA Negeri 1 Parittiga in utilizing ClassPoint, a Microsoft PowerPoint add-in that enables more dynamic and participatory learning. The method used includes training, demonstrations, hands-on practice, and evaluation of the technology's effectiveness. The results indicate an improvement in teachers' understanding of ClassPoint features, increased student participation in learning, and the creation of a more engaging and collaborative classroom environment. Some technical challenges, such as device limitations and internet access issues, were successfully addressed through direct assistance. This training has had a positive impact on improving teachers' digital skills and teaching effectiveness. It is expected that the implementation of this technology will contribute to the continuous improvement of learning quality.
Pelatihan dan Pemberdayaan UMKM di Kota Pangkal Pinang melalui Digital Marketing Fithriawan Nugroho; Aditya Ahmad Fauzi; Faishal Farras; Nidia Mindiyarti; Muhammad Iqbal Hanafi; Siti Kamilah
Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan Vol. 2 No. 1 (2025): Februari : Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/unggulan.v2i1.1206

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in Pangkalpinang City play a strategic role in the regional economy, yet only 30% have optimally utilized digital marketing. This community service program aims to enhance the digital literacy of MSME entrepreneurs through digital marketing training, covering the use of social media, marketplaces, and customer data analysis. The methods employed include a participatory approach, practice-based training, and intensive mentoring. The implementation results indicate a significant increase in the utilization of digital platforms by MSMEs, with 90% of participants successfully optimizing social media, 75% actively using marketplaces, and 85% leveraging Google My Business. Additionally, there was an average revenue increase of 20-30% within three months after the training. This program demonstrates that digital marketing adoption can enhance MSME competitiveness, promote cost efficiency in promotions, and foster a sustainable digital community.
Pelatihan Budidaya Ikan Air Tawar dan Peluang Pemasaran: Freshwater Fish Cultivation Training and Marketing Opportunities Firdaus, Rahmad; Hermanto, Hermanto; Nugroho, Fithriawan; Maryani, Cik; Fauzi, Aditya Ahmad; Suhardi, Suhardi; Marna, Marna
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 10 No. 5 (2025): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v10i5.9198

Abstract

The freshwater fish farming and digital marketing training program for communities in Central Bangka Regency aims to improve participants' technical skills and marketing abilities to support the regional economy. This program is implemented through activities including theoretical learning about aquaculture, direct practice, and digital marketing training. This Community Service activity uses survey and observation methods to measure the impact of training on participants' technical understanding, productivity, and income. The results of the community service activities showed a significant increase in technical knowledge, digital marketing skills, and aquaculture productivity. Participants' understanding of pond management, seed selection, feeding techniques, and disease control increased significantly. In addition, participants' average monthly income increased by 30% after training. This program effectively equips communities with relevant skills, demonstrating that integrated training that includes technical and digital marketing aspects can drive economic growth in rural communities.
Determinants of patient satisfaction and its implications on patient loyalty at DOZ clinic and pharmacy in Pangkalpinang City Nugroho, Fithriawan
Junal Ilmu Manajemen Vol 8 No 3 (2025): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v8i3.718

Abstract

In order to maintain sustainability and a competitive edge, the healthcare sector is a strategic one that significantly depends on patient loyalty and satisfaction. At DOZ Clinic and Pharmacy in Pangkalpinang City, the purpose of this study is to examine how corporate image, service quality, and word-of-mouth (WoM) affect patient satisfaction and how these factors affect patient loyalty. Using the SmartPLS 4.0 tool, the study takes a quantitative approach by employing Structural Equation Modeling based on Partial Least Squares (PLS-SEM). Purposive sampling methods were used to gather data from 96 respondents who are currently enrolled patients. According to the findings, patient satisfaction is positively and significantly impacted by corporate image and word-of-mouth, while service quality has no discernible direct impact. Patient loyalty is significantly impacted by all three independent variables, but word-of-mouth has the biggest impact. Additionally, the association between corporate image and patient loyalty is partially mediated by patient satisfaction. These results emphasize how crucial it is to manage patient-to-patient communication, service quality, and institutional image in order to foster enduring loyalty in the healthcare industry.
Co-Authors Adisuputra Aditya Ahmad Fauzi Afrizal Afrizal AFRIZAL AFRIZAL Andria Rezki Efendi Efendi Faishal Farras Hermanto Hermanto Kholifah Kholifah Marna Marna MARNA MARNA Marna, Marna Maryani, Cik Mat Amin Muhammad Iqbal Hanafi Nadia Sri Rezeki Nidia Mindiyarti Rahmad Firdaus Rahmad Firdaus Rejeki, Nadia Sri Ririn Saputra Siti Kamilah Suhardi Suhardi Suhardi Suhardi Tri Dewi Yuni Utami Wahyu Putra Wulandari Wulandari Yossa Agung Pratama