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Hubungan Pemanfaatan Telemedicine dengan Peningkatan Kepuasan Pasien, Kepatuhan Pasien berobat dan Loyalitas Pasien di Rumah Sakit Damayanti, Febrini; Gani, Ascobat; Silistiadi, Wahyu
Jurnal Dunia Kesmas Vol 13, No 1 (2024): Volume 13 Nomor 1
Publisher : Persatuan Dosen Kesehatan Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jdk.v13i1.13490

Abstract

ABSTRAKTelemedicine telah banyak terbukti membantu dalam pelayanan kesehatan. Telemedicine juga dapat menjadi solusi permasalahan kesulitan dalam akses kesehatan, keterbatasan SDM dan Membuat biaya kesehatan menjadi efisien.  Penelitian yang dilakukan sebelumnya menyatakan bahwa penggunaan telemedicine sangat berperan dalam meningkatkan kepuasan pasien, kepatuhan pasien dalam pengobatan dan loyalitas pasien. Sayangya penelitian megenai telemedicine di Indonesia masih sangat terbatas. Penelitian ini bertujuan untuk korelasi penggunaan telemedicine dengan kepuasan pasien, kepatuhan pasien dan loyalitas pasien, Metode penelitian ini adalah systematic literature review mnggunakan prisma dan data diperoleh dengan cara online melalui google scholar, dan pubmed. Hasil studi membuktikan bahwa penggunaan telemedicine dapat  meningkatkan kepuasan pasien, kepatuhan pasien dan loyalitas pasien.Kata kunci: Telemedicine, Kepuasan pasien, kepatuhan pasien, loyalitas pasien
Medical cost inflation and its drivers in Indonesian employer-sponsored health insurance for retiree families Prastyo, Cahya E.; Gani, Ascobat
Narra J Vol. 5 No. 2 (2025): August 2025
Publisher : Narra Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52225/narra.v5i2.2528

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Rising life expectancy and changes in disease patterns have led to an increase in retiree medical costs. Understanding these trends is essential for ensuring the financial sustainability of retiree healthcare programs. The aim of this study was to analyze medical cost inflation and its drivers in Indonesia's employer-sponsored retiree health insurance program from 2020 to 2023. A retrospective cohort study using total sampling included 29,695 retirees, analyzing medical records and insurance claims to examine demographic transition, cost analysis and relative risk of cost drivers. The study found that the retiree population is aging, characterized by longer life expectancy and a growing proportion of individuals aged above 71 years. Medical cost inflation among retirees is higher compared to the general population, driven by aging, high-cost diseases, increased healthcare utilization, and rising treatment costs. Cardiovascular diseases, diabetes, and chronic kidney disease are major drivers of high medical costs. Inpatient care is the most significant cost component, with a cost risk 14.39 times higher than clinic visits. Medicine and medical treatment are leading cost contributors in the retired population. The rising cost of retiree healthcare necessitates sustainable financing strategies. The study highlights that medical cost inflation in retirees was higher than in the general population, driven by aging, high-cost diseases, increased utilization, and rising treatment costs. Strengthening preventive care, optimizing primary care, and diversifying funding sources are recommended to ensure long-term financial stability.
Towards The Four-Hour Rule: Impact of Observation Units and Emergency Medicine Specialists in an Indonesian Tertiary Hospital Sulistio, Septo; Gani, Ascobat
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 11, No. 3
Publisher : UI Scholars Hub

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Abstract

Emergency Department (ED) overcrowding is a global challenge. In response, the government of Indonesia mandates an ED Length of Stay (LOS) of ≤4 hours. This study aims to evaluate the impact of implementing an Emergency Department Observation Unit (EDOU) combined with an Emergency Medicine (EM) specialist-led disposition process on ED LOS at a national referral hospital in Indonesia. This was a retrospective, pre-post analysis comparing all ED visits in 2023 (pre-intervention, n = 26,282) with all visits in 2024 (post-intervention, n = 31,483). The primary outcome was the proportion of patients with an ED LOS ≤4 hours. Secondary outcomes included median ED LOS and the odds ratios (OR) for yellow zone patients achieving the ≤4-hour target based on the intervention period and the deciding physician's specialty. Following the intervention, the median ED LOS decreased from 16.4 hours to 8.0 hours (p-value =
PELAYANAN KESEHATAN YANG EFISIEN DAN TERJANGKAU MELALUI TRANSFORMASI KESEHATAN DIGITAL VIA TELEMEDICINE DI INDONESIA Memo Lukito; Ascobat Gani
Jurnal Kesehatan : Jurnal Ilmiah Multi Sciences Vol 14 No 2 (2024): JURNAL KESEHATAN : JURNAL ILMIAH MULTI SCIENCES
Publisher : STIK SITI KHADIJAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52395/jkjims.v14i2.452

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Indonesia menghadapi tantangan signifikan dalam menyediakan layanan kesehatan yang setara, terutama di daerah terpencil, dengan ketidaksetaraan yang semakin diperburuk oleh pandemi COVID19. Telemedicine muncul sebagai alternatif yang memungkinkan penyedia layanan untuk terhubung dengan pasien tanpa batasan lokasi. Penelitian ini bertujuan mengeksplorasi potensi Telemedicine dan digitalisasi dalam mentransformasi sistem kesehatan Indonesia serta menjembatani kesenjangan dalam penyampaian layanan bagi populasi yang kurang terlayani. Untuk mencapai tujuan tersebut, dilakukan tinjauan literatur menggunakan basis data seperti Google Scholar, PubMed, ResearchGate, dan Scopus dengan kata kunci Telemedicine, digitalisasi, transformasi kesehatan, pelayanan kesehatan, dan Indonesia. Kriteria inklusi mencakup studi yang diterbitkan dalam sepuluh tahun terakhir, baik di Indonesia maupun di seluruh dunia, sementara studi yang tidak relevan dan publikasi lebih dari sepuluh tahun dihapus. Tinjauan ini mengidentifikasi literatur yang menunjukkan efisiensi Telemedicine dalam meningkatkan akses layanan. Telemedicine dan digitalisasi berperan penting dalam mentransformasi sistem kesehatan, namun keberhasilan inisiatif ini memerlukan kebijakan komprehensif untuk mengatasi masalah infrastruktur, pelatihan, dan regulasi, serta penelitian lebih lanjut untuk mengevaluasi dampak jangka panjang terhadap layanan kesehatan dan kepuasan pasien, guna memastikan akses yang setara di seluruh demografi di Indonesia.
The Correlation of Age with Thrombocytes and D-Dimer Values in COVID-19 Patients at Hospital X in Jakarta, Indonesia Prasetyoningsih, Nanik; Gani, Ascobat
Kesmas Vol. 19, No. 5
Publisher : UI Scholars Hub

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Abstract

Coronavirus disease (COVID-19), caused by the SARS-CoV-2 virus, spread globally, with research indicating that prognosis severity can be assessed by thrombocyte and D-dimer levels; while, patient age serves as a mortality predictor. This study aimed to analyze the relationship between age with thrombocytes and D-dimer in COVID-19 patients. This cross-sectional study used laboratory testing samples from 667 COVID-19 patients at Hospital X in Jakarta, Indonesia, collected from August 2020 until May 2021. The data was collected using cluster random sampling and analyzed using descriptive statistics and the Chi square test (95% CI). The results showed that age and thrombocytes positively correlated with the D-dimer levels in COVID-19 patients (p-value
Systematic Review: Relationship between Hospital Marketing Mix and Patient Visits and Hospital Selection Lesmana Putra, Pandu; Gani, Ascobat
Journal of World Science Vol. 3 No. 1 (2024): Journal Of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v3i1.542

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This study aims to determine the relationship between hospital marketing mix, patient visits, and hospital selection. The study method uses the PRISMA method. Inclusion criteria were journals published from 2018 to 2022, focusing on marketing mix and hospitals. Journal searches were carried out using the keywords "Marketing Mix", "Hospital", and "Patient". Article searches were conducted in the Scopus, ScienceDirect, Proquest, Garuda, and Google Scholar databases. The research results found six articles that met the requirements to be included in the study for review. Four articles were conducted from the patient's perspective, and two were written from the perspective of hospital staff. The seven aspects of the marketing mix can influence patients to choose hospital services that implement marketing strategies. Elements of the marketing mix that have a relationship can differ from hospital to hospital. Hospitals need to plan a specific marketing strategy that focuses on patients so that patients want to choose to use the hospital's service facilities. The implications of this study are highly relevant for practitioners in the fields of hospital management and health marketing. The finding that the hospital marketing mix can influence patient choices provides a deeper understanding of the importance of appropriate marketing strategies in increasing patient visits and hospital competitiveness.
Peran Pos Pelayanan Terpadu (Posyandu) dalam Meningkatkan Kesehatan Ibu Hamil di Indonesia Kirana, Septy Zahrawi; Gani, Ascobat
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 4 No. 2 (2023)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v4i2.1518

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Latar Belakang: Angka kematian ibu (AKI) masih merupakan tantangan di Indonesia. Meskipun secara umum terdapat penurunan AKI, namun masih belum mencapai target Sustainable Development Goals (SDGs) yang ditetapkan oleh WHO. Upaya pemerintah dalam meningkatkan kesehatan ibu dan anak yakni melalui penggerakan Pos Pelayanan Terpadu (Posyandu) sebagai Upaya Kesehatan Bersumberdaya Masyarakat (UKBM). Pada tahun 2021 hanya sekitar 6% kabupaten/kota yang memiliki minimal 80% Posyandu aktif. Posyandu juga menjadi salah satu alat strategi pemerintah dalam transformasi layanan primer yang mengedepankan layanan promosi preventif. Metode: Penelitian menggunakan studi literature dengan protokol PRISMA (Preffered reporting Items dor Systematic Reviews and Meta-analyses) sesuai pedoman PRISMA 2009. Penelusuran literatur dilakukan pada database ilmiah daring yakni ProQuest dan Google Scholar . Hasil: Hasil keseluruhan pencarian artikel diperoleh 247 artikel. Setelah dilakukan penyaringan menghasilkan 231 artikel. Kemudian dilakukan pembacaan abstrak dan hasil penelitian sehingga banyak artikel tereliminasi dan menghasilkan 187 jurnal. Selanjutnya dilakukan pengecualian terhadap kelengkapan isi jurnal dan dihasilkan 82 jurnal dan didapatkan 13 jurnal yang sesuai dengan topik yang diinginkan, Kesimpulan: Posyandu sebagai salah satu upaya kesehatan bersumberdaya masyarakat (UKBM) memiliki peran penting dalam meningkatkan kesehatan ibu hamil. Kader Posyandu memiliki peran penting dalam keberhasilan pelaksanaan Posyandu. Pengorganisasian Posyandu sebagai UKBM masih merupakan tantangan yang harus dihadapi, terutama keterlibatan aktif lintas sektor dan masyarakat.
ANALISIS DETERMINAN SUPPLY SIDE TERHADAP DISPARITAS PEMANFAATAN LAYANAN FASILITAS KESEHATAN PROGRAM JKN DI INDONESIA Alfonso, Arthur Andreas; Gani, Ascobat
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 3 No. 3 (2022)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

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Abstract

Indonesia telah menjadi pelopor dalam pengelolaan program jaminan kesehatan sosial (JKN) terbesar di dunia. Program ini diinisiasi sejak tahun 2011 berdasarkan Undang-Undang No 40 tahun 2004 tentang Sistem Jaminan Sosial Nasional dengan pencapaian kepesertaan JKN sebesar 96% terhadap jumlah penduduk pada Desember 2023. Cakupan kesehatan semesta sebagai salah satu upaya dalam program JKN tidak hanya berkaitan dengan kepesertaan, tetapi juga mencakup manfaat yang diterima serta mekanisme pembiayaannya. Ekuitas sebagai salah satu asas dalam memenuhi persyaratan Universal Health Coverage (UHC) masih menjadi masalah dalam pelaksanaan program JKN ini, hal ini terlihat dari data grafik yang dianalisa oleh Ascobat Gani pada tahun 2019 bahwa masih terjadi disparitas yang sangat signifikan antara wilayah propinsi di Indonesia. Tujuan dari penelitian ini untuk melakukan analisis terhadap faktor dari sisi penyedia atau supply side yang mempengaruhi terjadinya disparitas pemanfaatan layanan kesehatan pada fasilitas kesehatan tingkat pertama program JKN. Penelitian ini menggunakan data sekunder BPJS Kesehatan, dan data publikasi dari Kementrian Keuangan dan Kemntrian Dalam Negeri serta Badan Pusat Statistik. Data dianalisis secara univariat, bivariat, dan multivariat dengan menggunakan metode regresi linier berganda. Secara statistik, pemanfaatan layanan kesehatan ditingkat pertama dipengaruhi sebesar 30% oleh kondisi geografis melalui alat ukur status keterpencilan Desa melalui variabel Skor Indeks Desa Membangun (IDM), dan kondisi sosioekonomi melalui alat ukur kapasitas fiskal dan persentase Pendapatan Asli Daerah (PAD) terhadap APBD kabupaten dan kota. Skor IDM dan Persentase PAD terhadap APBD secara signifikan berpengaruh positif sedangkan rasio kapasitas fiskal daerah secara signifikan berpengaruh negatif dengan nilai signifikansi P < 0,05 terhadap kontak rate kunjungan rawat jalan tingkat pertama
Lama Rawat Kurang dari Empat Jam di Instalasi Gawat Darurat sebagai Indikator Mutu Pelayanan dan Penerapannya di Indonesia: Tinjauan Pustaka Sulistio, Septo; Gani, Ascobat
Cermin Dunia Kedokteran Vol 52 No 12 (2025): Desember 2025
Publisher : PT Kalbe Farma Tbk.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55175/cdk.v52i12.1917

Abstract

The emergency department (ED) operates 24 hours in a day, 7 days, in a a week, to provide emergency medical care, but with the growing number of visits, delays in patient assessment and treatment can impact care quality. A common performance indicator used to measure ED efficiency is the length of stay (LOS) of less than four hours, reflecting both service quality and patient flow management. This target has been widely implemented in a few countries, such as the United Kingdom and Australia to enhance ED operations. In Indonesia, a similar target has been set for national referral hospitals, aiming for 90% compliance. However, initial evaluations show that only a small fraction of hospitals meet this target, raising concerns about its feasibility. Despite these challenges, the four-hour LOS remains a relevant quality indicator in EDs. Achieving this goal requires collaborative efforts from allhealthcare stakeholders to improve ED efficiency and patient care. This literature review explores the feasibility and challenges of this target in all parts of Indonesia.
OPTIMALISASI STRATEGI PEMELIHARAAN PREVENTIF UNTUK ALAT KESEHATAN DENGAN KAJIAN SISTEMATIS DARI PENDEKATAN UTAMA DAN APLIKASINYA Kurniadi, Irwin; Gani, Ascobat
Journal of Hospital Administration and Management (JHAM) Vol 6 No 2 (2025): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v6i2.755

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Preventive Maintenance (PM) is crucial for ensuring the reliability, safety and longevity of medical equipment in healthcare settings. This review evaluates key PM strategies emphasizing their applicability to resource-constrained hospitals. A systematic review was conducted, analyzing 19 articles selected from 37 screened, focusing on standardization, predictive maintenance, criticality-based prioritization, lifecycle management and data-driven approaches. Advantages, limitations and contextual relevance were concluded. Five main approaches were identified, standardization improves operational consistency and efficiency, while predictive maintenance enhances diagnostic accuracy and reduces downtime. Criticality-based prioritization optimizes resource allocation for high-risk devices and lifecycle management ensures sustainable use of high-value equipment. Data-driven strategies provide decision-making support but require significant technological investment. Combining standardization, criticality-based prioritization and basic predictive techniques is ideal for small and medium-sized hospitals. Larger hospitals can benefit from integrating lifecycle management and advanced data systems. A phased, flexible implementation ensures the reliability of medical equipment and the safety of patients.