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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Teknologi Informasi dan Ilmu Komputer Journal of Consumer Science Sistemasi: Jurnal Sistem Informasi Journal of Consumer Sciences Jurnal Pilar Nusa Mandiri Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Specta Journal of Technology Jurnal Abdi Insani Journal of Computer Networks, Architecture and High Performance Computing Journal Social Science And Technology For Community Service Jurnal Abdi Masyarakat Indonesia Malcom: Indonesian Journal of Machine Learning and Computer Science UBMJ (UPY Business and Management Journal) Equiva
Luh Made Wisnu Satyaninggrat
Institut Teknologi Kalimantan
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Jeda untuk Produktif: Bagaimana Cyberloafing Membantu Pengemudi Ojek Online Mengelola Stres dan Produktivitas? Muhammad Ikhsan Alif; Prasis Damai Nursyam Hamijaya; Luh Made Wisnu Satyaninggrat; Masayu Sitti Nur Syabina; Muhammad Afdelpiero Hidayat; Uturestantix; Fitri Agustina
SPECTA Journal of Technology Vol. 10 No. 1 (2026): Specta Journal of Technology
Publisher : LPPM ITK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35718/specta.v10i1.8481648

Abstract

The gig economy exposes online ride-hailing drivers to a precarious work environment characterized by algorithmic control, income uncertainty, and long working hours, leading to significant job stress. This high-pressure context raises a critical research problem: how do these workers manage psychological strain to sustain performance when formal organizational support is absent? Cyberloafing, a behavior with a debated dual role as both a counterproductive act and a recovery tool, emerges as a potential, self-directed coping strategy. This study aims to examine the mediating role of cyberloafing in the relationship between job stress and productivity among online ride-hailing drivers, framed by the Conservation of Resources (COR) theory. A quantitative survey with a cross-sectional design was conducted with 199 drivers, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that job stress has a significant positive effect on cyberloafing (β = 0.29; p ≤ 0.01), which in turn has a significant positive effect on productivity (β = 0.24; p ≤ 0.01). The main finding confirms that cyberloafing acts as a full mediator, revealing that the entire influence of stress on productivity is channeled through this behavior. This re-frames cyberloafing not as a counterproductive act, but as an essential adaptive coping mechanism that helps drivers restore psychological resources under pressure, thereby maintaining productivity in a demanding, autonomous work setting.
Co-Authors Alif, Muh. Ikhsan Fitri Agustina Hosana, Rut Nauli Isnaini Nur Rachmawati Khairunnisa Rahmah Khairunnisa Rahmah Kurniawan, Echsan Maryo Inri Pratama Masayu Sitti Nur Syabina Muhammad Afdelpiero Hidayat Muhammad Ikhsan Alif Prasis Damai Nursyam Hamijaya Primadina Hasanah Rachmawati, Isnaini Nur Rahmah, Khairunnisa Rahmah, Khairunnissa Rahmat Aris Pratomo Simatupang, Syalam Ali Wira Dinata Uturestantix Yansyah, Deli