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All Journal Publisia: Jurnal Ilmu Administrasi Publik Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) PROSIDING SEMINAR NASIONAL CENDEKIAWAN Publikauma : Jurnal Administrasi Publik Universitas Medan Area Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Alignment: Journal of Administration and Educational Management Share : Journal of Service Learning Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Sosio Dialektika Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Academia Open Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Seminar Nasional Hasil Riset dan Pengabdian (SNHRP) Indonesian Journal of Innovation Studies Indonesian Journal of Public Policy Review Procedia of Social Sciences and Humanities Al-Istinbath: Jurnal Hukum Islam JKMP (Jurnal Kebijakan dan Manajemen Publik) Web of Scientist: International Scientific Research Journal Indonesian Culture and Religion Issues Proceeding of International Conference on Social Science and Humanity
Isna Fitria Agustina
Universitas Muhammadiyah Sidoarjo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : Proceeding of International Conference on Social Science and Humanity

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IMPLEMENTATION OF VILLAGE INFORMATION SYSTEM (SID) AS A FORM OF VILLAGE GOVERNMENT DIGITAL GOVERNANCE Muluk, Farid Anfasa; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.359

Abstract

Objective: This study aims to evaluate the implementation of the Village Information System (SID) as a form of digital governance in Sugihwaras Village, Candi Sub-district, Sidoarjo Regency. Method: Descriptive qualitative approach using semi-structured interviews with village officials (village head, village secretary, SID operator), direct observation of activities in the village office and SID website, and documentation study of village regulations, financial reports, and population data. Data analysis followed a cycle of reduction, presentation, and verification according to Miles & Huberman.   Results:  The results showed that the SID began operating in 2022 and has replaced manual processes with a website platform that provides modules on village profiles, news/announcements, self-service, documentation, and superior products. The implementation of SID improves administrative efficiency, budget transparency, and citizen participation, especially the younger generation, although community digital literacy and the quality of internet connections are still major obstacles. Support from the local government and village institutions plays an important role in the smooth implementation.   Novelty: The novelty of this study lies in the use of the New Public Management (NPM) framework to assess the integration of the principles of efficiency, transparency, accountability, and public orientation in the implementation of SID at the village level. In addition, this study maps the challenges of digital literacy and infrastructure in villages, and formulates applicable policy recommendations for sustainable information technology-based institutional capacity building.
DIGITIZATION OF JETIS BATIK MSME MARKETING AS A TRANSFORMATION OF LOCAL CULTURAL PRODUCTS Wandira, Adellia Eka; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.361

Abstract

Objective: This study aims to analyze and describe the digitalization of Jetis Batik MSME marketing as a transformation of local cultural products. Method: A qualitative descriptive approach was employed with data collection techniques including observation, documentation, and interviews, using purposive sampling to select informants based on specific objectives. The analysis applied Talcott Parsons’ AGIL framework to assess adaptation, goal achievement, and integration in the digitalization process. Results: The findings show that adaptation remains limited, as Jetis Batik MSME owners still rely on conventional systems and lack a dedicated online sales platform, though partial adjustments are made through reseller networks. Goal achievement is hindered by concerns over price disparities with resellers, preventing optimal realization of marketing targets. Meanwhile, integration has been relatively successful, as evidenced by coordination between owners and resellers and the implementation of training programs that support sustainability in digital marketing. Novelty: The study contributes originality by combining economic perspectives with cultural preservation, framing digitalization not merely as a marketing strategy but also as an effort to safeguard and promote Jetis Batik as a valuable element of local cultural heritage.
IMPLEMENTATION OF THE DIGITAL POPULATION IDENTITY (IKD) APPLICATION AS AN INNOVATION IN POPULATION ADMINISTRATION SERVICES IN LARANGAN VILLAGE Pravitasari, Novalia Eka; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.363

Abstract

Objective: This study aims to analyze the implementation of the Digital Population Identity (IKD) application as an innovation in population administration services in Larangan Village, Candi District, Sidoarjo Regency. Method: A qualitative research approach was employed, with data collected through interviews, observations, and documentation, and analyzed using George C. Edward III’s policy implementation theory, which emphasizes communication, resources, disposition, and bureaucratic structure. Results: The findings reveal that the implementation of IKD in Larangan Village is not yet optimal. Communication is hindered by uneven information dissemination, unclear messages, and inconsistent coordination across implementing levels. Resource constraints remain significant, including limited human resources, insufficient technical competence, inadequate infrastructure, and budgetary shortcomings. The disposition of implementers indicates acceptance but lacks proactive commitment, while the bureaucratic structure is weakened by the absence of specific standard operating procedures (SOPs) and regular monitoring mechanisms. Novelty: This study contributes to the literature by providing empirical insights into the early-stage challenges of digitizing population administration at the village level, highlighting the need for structured socialization, capacity building, and regulatory reinforcement to achieve effective and sustainable digital service innovation.
IMPLEMENTATION OF THE SISKEUDES APPLICATION IN VILLAGE FINANCIAL MANAGEMENT IN KAJEKSAN VILLAGE Syavitri, Nadiya Ami; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.374

Abstract

Objective: This study aims to analyze the implementation of the Village Financial System (Siskeudes) application in Kajeksan Village, Tulangan District, Sidoarjo Regency, using George C. Edward III’s public policy implementation theory, which includes the indicators of communication, resources, disposition, and bureaucratic structure. Method: This research employed a descriptive qualitative approach, with data collection techniques consisting of interviews, observations, and documentation. Informants were selected using purposive sampling, focusing on the Siskeudes operator in Kajeksan Village as the main source of information. Results: The findings indicate that communication between the local government and the village is conducted through training and socialization sessions whenever system updates occur. In terms of resources, village officials have received technical training, enabling knowledge transfer, and financial management is handled by more than one person. Budget allocations cover device maintenance and the procurement of digital administrative needs, although challenges remain with the stability of the internet connection. Regarding disposition, the operator records each financial activity, addresses technical issues, and verifies data before submitting reports. The bureaucratic structure supports implementation through a clear division of tasks and the availability of SOPs, although internal evaluations have not yet been conducted regularly. Novelty: The novelty of this study lies in its specific focus on the implementation of Siskeudes in Kajeksan Village, which has not been previously examined.
THE EFFECTIVENESS OF THE 'KEMBANG RANDU' WEBSITE IN SUPPORTING PUBLIC SERVICE TRANSFORMATION IN RANDUPITU VILLAGE, PASURUAN REGENCY Nuzulla, Mei Firdaus; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.379

Abstract

Objective: The research aims to analyze how digitalization through the "Kembang Randu" platform improves efficiency, transparency, and the quality of services at the village level. Method: A qualitative approach was employed with data collection techniques including observation, interviews, documentation, and literature review. The analysis was conducted using five effectiveness indicators: program success, target success, program satisfaction, input-output balance, and achievement of overall objectives. Results: The findings indicate that the "Kembang Randu" website has been relatively effective in providing accessible administrative services, enhancing community participation, and accelerating service processes. Nevertheless, challenges remain, particularly in terms of limited internet infrastructure, low digital literacy among residents, and the need for technical feature improvements. Novelty: This study contributes by applying a multidimensional effectiveness framework to assess digital service innovation at the village level, offering insights into the importance of infrastructure reinforcement, human resource capacity-building, and youth engagement as digital volunteers to ensure sustainable public service transformation.
IMPLEMENTATION OF MSME DIGITALIZATION AS AN EFFORT TO EXPAND MARKET ACCESS Putri, Griselda Amanda Archiey; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.404

Abstract

Objective: The research aims to analyze the implementation of digitalization as a strategy to expand market access and improve operational efficiency. Method: A qualitative approach was employed through in-depth interviews, field observations, and documentation, analyzed using policy implementation variables including communication, resources, disposition of implementers, and bureaucratic structure. Results: The findings reveal that the use of social media platforms such as WhatsApp and Instagram significantly increases consumer reach and sales revenue, while also creating opportunities for product innovation. Nonetheless, challenges remain in terms of limited technological capacity and inadequate mentoring support, which hinder broader adoption. Novelty: This study contributes by linking MSME digitalization practices with policy implementation theory, emphasizing the importance of government support in providing structured digital literacy programs and accessible platforms tailored for MSMEs, thereby ensuring more inclusive and sustainable digital transformation in the local economy.
IMPLEMENTATION OF THE E-HDW APPLICATION IN SUPPORTING THE CONVERGENCE OF STUNTING MANAGEMENT PROGRAMS IN DESA TAMBAK KALISOGO, KECAMATAN JABON Firdaus, Novi Andriani; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.418

Abstract

Objective: The focus of this research is to describe the reality related to the use of information technology through e-HDW and identify the obstacles faced in the field.   Method : This research uses a descriptive qualitative approach, with data collection techniques through observation and literature review. Data were analyzed using an interactive analysis model with stages of data reduction, data presentation, and conclusion drawing. This research refers to George C. Edward III's policy implementation theory, which includes indicators of communication, resources, disposition, and bureaucratic structure.  Result : Research results show that the e-HDW application has had a positive impact on real-time data collection, monitoring, and reporting of priority targets, as well as strengthening coordination among stunting program implementers at the village and district levels. However, its implementation still faces several challenges. Novelty : This study describes the actual conditions of the implementation of the e-HDW application in Desa Tambak Kalisogo by highlighting the field challenges faced by program implementers and how the readiness of village resources is a key factor in success.
IMPLEMENTATION ONLINE SINGLE SUBMISSION SYSTEM IN INCREASE PUBLIC SERVICES AT THE INVESTMENT AND SERVICES OFFICE INTEGRATED ONE-STOP SERVICE (DPMPTSP) REGENCY SIDOARJO Putri, Ardita Kirana; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.435

Abstract

Objective: This study aims to analyze the implementation of the Online Single Submission (OSS) system at the Investment and Integrated One-Stop Services Office (DPMPTSP) of Sidoarjo Regency in enhancing the quality of public services, particularly in the business licensing process, using George C. Edward III’s four indicators of communication, resources, disposition, and bureaucratic structure. Method: A qualitative descriptive method was employed, with data collected through interviews, observations, and documentation. Informants were selected using purposive sampling, consisting of DPMPTSP officials and business actors utilizing the OSS system. Data analysis applied the Miles and Huberman model, covering stages of reduction, presentation, and conclusion. Results: Findings indicate that OSS implementation is relatively effective in expediting business licensing and improving transparency; however, challenges remain, including limited external communication with vulnerable groups, insufficient technical training due to budget constraints, and inadequate bureaucratic adaptability to central regulation changes. Despite these limitations, the proactive disposition of implementers plays a crucial role in supporting success. Novelty: The contribution of this study lies in applying Edward III’s theoretical framework to the local context of Sidoarjo while offering practical recommendations to strengthen inclusive communication, sustainable training, and bureaucratic flexibility as strategies to optimize OSS in the future.
THE EFFECTIVENESS OF THE VILLAGE INFORMATION SYSTEM IN THE REALIZATION OF E-GOVERNMENT Hanum, Fiqriyah; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.471

Abstract

Objective: This study aims to analyze the effectiveness of the Village Information System (SID) in realizing e-government in Sumokali Village, Candi District, Sidoarjo Regency, by emphasizing the accuracy of program targets, socialization, objectives, and monitoring as explained in the theory of effectiveness by Budiani. Method: The research uses a descriptive qualitative approach with data collection techniques in the form of interviews, observations, and documentation, as well as data analysis following the Miles and Huberman model. Results: The results of the study show that SID has been targeted at the village community as recipients of information, but its use has not been evenly distributed due to differences in digital literacy. Socialization is still limited through WhatsApp groups so that it does not reach all residents, while the program's goals have not been fully achieved because the system has not been optimally managed and the community relies more on unofficial social media. Program monitoring is carried out through visit traffic and village evaluation forums, but it is still administrative and has not touched the quality of utilization. Overall, the effectiveness of SID in Sumokali Village has not been optimal. Novelty: These findings confirm that the success of e-government implementation at the village level is not only determined by the existence of a digital system, but also the readiness of human resources, digital literacy, and local institutional support, so this study makes a new contribution to examining the practical obstacles to SID implementation at the village level.
DIGITIZATION OF PUBLIC SERVICES AS A DEVELOPMENT STRATEGY VILLAGE E-GOVERNMENT Lestari, Chantika Cindy; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.497

Abstract

Objective: This research aims to understand the implementation of E-Government in Bleberan Village, focusing on three main aspects: support, capacity, and benefits. Digitization of public services at the village level is important because villages are at the forefront of providing services to the community, but often face limited resources. Method: This study uses a descriptive qualitative approach with case studies, through interviews with village officials and direct observation of existing digital service processes. Results: The results of the study show that the implementation of E-Government in Bleberan Village is still highly dependent on applications provided by the local government, such as Siskeudes and Paradewi. The main obstacles arise from the limited capacity of village apparatus which is mostly not technologically advanced, lack of training, and unstable internet networks. However, digital applications have been proven to help the efficiency of financial management and population administration services. People are also starting to feel the benefits, especially the younger generation who use simple channels such as WhatsApp to take care of documents. Novelty: The novelty of this study lies in a realistic picture of the dynamics of the implementation of E-Government in remote villages. These findings show that the success of digitalization at the village level is highly dependent on the internal readiness of the village, the support of local governments, and the continuous improvement of people's digital literacy.
Co-Authors Agustin, Nanda Adelia Nur Ainul Fidia Wati Albab, Mukhammad Ulil Anggraini, Ani Trianingsih Apreliyanto, Erwin Arum Ridho Intiaswilujeng Auly, Laveda Nur Azzahra, Naura Salsabila Neisya Christin Yuliani Christin Yuliani Cici Ela Rohbisti Civica Silmi Darmawan, Mochammad Ramli Debyla Salshalina Ardil Devina Ersandy Dewi Komala Sari Dyas, Eka Wahyuning Eni Rustianingsih Ersandy, Devina Evi Rinata Fajar Muharram Fazri, Aisyah Nur Febriani, Saniyyah Aabidah Fernanda, Amelia Juli Firdaus, Novi Andriani Fitriani Firman Syahputri Fitroni, Arif Senja Ghufron, Akhmad Hanum, Fiqriyah Helena Octavianne Hendra Sukmana Herman Felani, Herman Idriyanti, Meri Ikhsan Setiawan Ilalfiah, Luluk Ilmi Usrotin Choiriyah Indarwati, Lisya Dwi Indra Puspita Sari Insan, Muhammad Khoirul Irgi Achmad Fachrezi Ismianingtyas, Rizka Isnaini Rodiyah Isyarah Rosana Amalia Jayanti, Mery Tri Jihan Andita Firdausi Khafidz, Abdul Krisnawan, Gading Dwi Kurnia Dwi Anggraini Laili Nur Hidayati, Laili Lailul Mursyidah Lestari, Chantika Cindy Lisa Aprilia Yusuf Luluk Fauziah M. Suryawinata M. Suryawinata Maf’ula, Faima mansur nur hidayat, mochamad Masfufah, Dwi Nur Mashudi Mashudi Maulidiah, Nur Mauludiyah, Yully Riska Mega Putri Wulandari Muhammad Alif Rafifuddin Muhammad Jamal Muluk, Farid Anfasa Ningrum, Bella Tri Inda Nofianti, Efa Noor Anida Maysharoh Novianti, Rosita Dwi Nur Rosidah Hayati Nuzulla, Mei Firdaus Oktafiani Mustaqorina, Nadilla Oktaviana, Nia Shinta Oriza Satyva Pravitasari, Novalia Eka Prisca, Olivia Ingkan Priyona, Atha Yumna Putri, Ardita Kirana Putri, Griselda Amanda Archiey Rahmadani, Nur Danisa Rahmawati, Lutfiah Ramadhina, Moh Syahrul Ricka Octaviani Rizka Ismianingtyas Rochmaniah, Ainur Safira Yuliana Putri Sakirman Sakirman Sane'a Sane'a Sane'a Sane'a Sari, Indira Silvia Nur Diana Siska Rahmawati Subiyanto Sulistyono, Dirgantoro Adi Syavitri, Nadiya Ami Thoyyibah, Riska Lailaturrohmah Virda Arlien Febrianthi Wandira, Adellia Eka Warsono Warsono Weni Al Azizah Widowati, Mahdalia Ratih Widya Ayu Pratiwi Yonki Agustian Yurrike Chintya Dewi Yurrike Chintya Dewi Zezen Zainul Ali