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All Journal Journal of Telematics and Informatics Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Informatika Jurnal Teknik Komputer AMIK BSI Jurnal Nasional Komputasi dan Teknologi Informasi JURIKOM (Jurnal Riset Komputer) Jurnal Mantik JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Journal of Computer System and Informatics (JoSYC) Jurnal Infortech TIN: TERAPAN INFORMATIKA NUSANTARA Infotek : Jurnal Informatika dan Teknologi RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI JPM: JURNAL PENGABDIAN MASYARAKAT Bulletin of Computer Science Research Journal of Informatics Management and Information Technology Journal of Social Responsibility Projects by Higher Education Forum KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal ABDIMAS Budi Darma PROSISKO : Jurnal Pengembangan Riset dan observasi Rekayasa Sistem Komputer Jurnal Mitra Pengabdian Farmasi

Eva Zuraidah

Universitas Bina Sarana Informatika

Author-ID : 646569

Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

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Sistem Pendukung Keputusan Pemilihan Kemasan Makanan Menggunakan Metode ELimination Et Choix Traduisant La RealitA (ELECTRE) Marlinda, Linda; Indrarti, Wahyu; Zuraidah, Eva
Sinkron : jurnal dan penelitian teknik informatika Vol. 3 No. 1 (2018): SinkrOn Volume 3 Nomor 1, Periode Oktober 2018
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (320.648 KB)

Kemasan dewasa ini mempunyai arti yang sangat penting bagi perusahaan. Dengan kemasan perusahaan dapat menarik minat pembeli dalam melakukan keputusan pembelian atas produk dimaksud. Dalam kemasan Yang ada saat ini terdiri dari kemasan berbahan plastik atau streoform, kaca dan kertas dengan alternatif pilihan terdiri dari kegunaanya, bentuk, bobot, daur ulang kemasan sehingga baik perusahan maupun pembeli dapat memilih kemasan terbaik untuk pembungkus barang produksinya. Masalah kemasan menjadi bagian kehidupan masyarakat setiap hari,utamanya dalam hubungannya dengan produk pangan. Kemasan mempunyai keburukan karena sering disalah gunakan oleh produsen untuk menutupi kekurangan mutu atau kerusakan produk, mempropagandakan produk secara tidak proporsional atau menyesatkan sehingga menjurus kepada penipuan atau pemalsuan sehingga berdampak pada kesehatan masyarakat. Penelitian ini difokuskan pada penerapan Multi Attribute Decision Making (MADM) pada Sistem pendukung Keputusan (SPK) Pemilihan tempat kemasan makanan mengunakan metode ELimination Et Choix Traduisant la RealitÃ© (ELECTRE) yang merupakan salah satu sistem yang menggunakan metode pengambilan keputusan multikriteria berdasarkan pada konsep outranking dengan menggunakan perbandingan berpasangan dari alternatif-alternatif berdasarkan setiap criteria yang sesuai. Pengambilan keputusan pada dasarnya adalah suatu bentuk pemilihan berbagai alternatif tindakan yang mungkin dipilih. Yang prosesnya melalui suatu mekanisme tertentu dengan harapan dapat menghasilkan keputusan terbaik sesuai kriteria yang digunakan..

Planning for the Implementation of the Electronical Neighborhood Unit Application: Planning for the Implementation of the Electronical Neighborhood Unit Application Zuraidah, Eva; Jorddy, Jorddy
Sinkron : jurnal dan penelitian teknik informatika Vol. 4 No. 1 (2019): SinkrOn Volume 4 Number 1, October 2019
Publisher : Politeknik Ganesha Medan

Along with developments, times, digital technology is growing and all activities will be carried out online because it is considered more practical and fast, and saves time. A neighborhood association is a community organization consisting of several residents and heads of households who have family cards (KK) that are domiciled in the neighborhood (RT) in one environment. Activities in the neighborhood include taking care of the boarding house domicile (stay report), making an electronic letter of identity card to the neighborhood residents (RW), making a domicile letter and providing information to residents, making a death certificate, moving a house. Sometimes the activities in the neighborhood also require quite a long time and the process is less efficient. For this purpose, an e-government-based website was designed for the neighborhood of the neighborhood called the electronic neighborhood association (RT). Neighborhood association electronics (E-Rt) is a website that is intended for residents in the community, namely to access activities in neighborhood neighborhoods. Making E-RT using Php Mysql and using the waterfall methodology

Decision Support System For Selecting Bali Tourist Attractions Using The PROMETHEE Method Zuraidah, Eva
Sinkron : jurnal dan penelitian teknik informatika Vol. 3 No. 2 (2019): SinkrOn Volume 3 Number 2, April 2019
Publisher : Politeknik Ganesha Medan

Tourism is currently very potential to be developed as a source of local income by providing information both online and offline to the community so that regional income increases. Bali is one of the tourist destinations in Indonesia which is visited by many local and foreign tourists. The island of Bali has many interesting sights consisting of natural attractions, royal festivals, culinary tours, traditional markets, and museums. There are many criteria that must be considered, so through this recommendation system, tourists can find out what places are in Bali they will visit. One of the problems of decision making with many criteria and attributes in the selection of attractions is to provide detailed decisions that refer to the scale of weight possessed. Decision support systems provide priority results of attractions that are suitable for every traveler. Traveling is very important because with tourism we can eliminate fatigue due to activity during the day. The selection of the right tourist attraction also affects this, so it is necessary to choose the right tourist attraction. This study focused on the application of multi-attribute decision making (MADM) to decision support systems (SPK) using preferred organizational methods for enrichment and evaluation (Promeethe). When a traveler fills out a questionnaire, he must be consistent with the answers to get the best results based on his willingness and characteristics. This research uses descriptive analysis method that presents a summary of the results of surveys and interviews of tourists who want to choose Bali tourist attractions according to costs, security, natural beauty, facilities, and infrastructure and location.

Asset Management System Application on PT Fineks Utama Based on Web Sulton, Besus Maulana; Zuraidah, Eva
TIN: Terapan Informatika Nusantara Vol 1 No 12 (2021): Mei 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

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Along with the development of Information Technology which is growing rapidly and its wide application to business aspects or fields, information technology has also been widely used by industries or other organizations. Its utilization aims to facilitate users and provide efficiency in a business field in carrying out its activities. Of the many assets currently in the company and the fast transfer of assets from one branch to another, it requires us to optimally be able to carry out a good and clear traceability process. So that existing assets remain well monitored. From the facts, many companies or offices still carry out recording company assets manually using paper or books using the manual logbook method which will result in all asset transactions being recorded in the logbook manually, starting from receipt of asset purchases, asset transfer, depreciation. assets and also asset sales. From these problems, the researcher proposes research as an alternative solution in the form of a web system application building design to replace the function of notebook assets or what is called the Asset Management System Application using a Structured, Design Method, PHP and MYSQL-based approach with website-based application development. The results achieved are expected to be able to improve efficiency and existing rights in managing company assets quickly when managed, the results of this study can also help companies record the depreciation process for their assets, record new assets purchased, manage new and old assets, and the history of asset transfers from one user to another and from one place to another.

Web-Based Desktop Support Trouble Ticket System Design In PT. Mnc Mediacom Cable Shulton, Besus Maulana; Zuraidah, Eva
Sinkron : jurnal dan penelitian teknik informatika Vol. 5 No. 1 (2020): Article Research, October 2020
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/sinkron.v5i1.10570

In recent years the existence of web-based information systems in Indonesia has increasingly felt its presence in supporting daily activities, both economic and non-economic. Manually processing data certainly cannot keep up with the need for fast, precise, and accurate presentation of information. Currently, manual data processing is considered less effective for providing reports and information for companies that are developing and have diverse transactions. The importance of Trouble Ticket Desktop Support is to make equalization of workloads that are fair and balanced besides that it is also a tool for assessment on each a technician. So with this, the author tries to examine the application of web-based technology that can be applied to problems that exist in one activity so that it can integrate the activities concerned. Ticket Desktop Support as a process to collect data from various existing sources and Desktop Support is required to be active monitor and treat user needs. With Trouble Ticket Desktop Support that is well integrated so that accessing data on Desktop Support can be done easily and quickly in order to measure the level of problems and access reports by the Head of IT Operations, as well as problems can be handled well within the scope of problem boundaries that produce the right solution to manage resources the power available, with this application it will be clear what problems are faced by the customer.

Pengaruh Kualitas Layanan dan Penanganan Terhadap Keluhan Pelanggan PT Kawasan Berikat Nusantara (Persero) Suwito, Jajang; Zuraidah, Eva
TIN: Terapan Informatika Nusantara Vol 2 No 4 (2021): September 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

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PT.Kawasan Bonded Nusantara (Persero) is a company that manages an industrial area with the status of a bonded zone (Export Processing Zone). The problems that exist in the system company are still carried out slowly in handling customer complaint services directly, procedures that are not optimal to provide information to customers due to lack of knowledge of steps or procedures exist, and still have to use correspondence, and there is no clear solution to solve the problem. the solution and all complaints are only accommodated by making a letter, after the letter is made to be signed by the leadership it takes a long time and is inefficient, if needed by the staff in each department that requires it, how to deal with complaints from customers will greatly slow down the process of handling customer complaints , so customers are upset. From the results of the research above, the researcher concludes that the value of the perception gap and the value of the expectation gap from Tangible: the reality is worth 3.75, the expected value is 4.32 and the gap is -0.57. Responsiveness: reality value: 3.85, expectation value 4.37, gap value -0.51, Assurance reality value 3.61, expectation value 4.45 and gap value -0.85. Reliability: the actual value is 3.87 while the expected value is 4.44 the gap value is - 0.57. Empathy, the reality value is 4.05, the expected value is 4.44, the gap value is -0.39. From these results, for PT Kawasan Berikat Nusantara (Persero) it can also be seen from the 5 dimensions that servqual has a satisfaction value of 3.828, and an expectation value of 4.4.2 so that there is -0.575 This gap occurs due to the non-fulfillment of the influence of service quality expectations for customers. by employees of PT Kawasan Berikat Nusanatara (Persero) which must be considered is that all dimensions have negative gap values. Reliability is the first rank with a Gap value of -0.85

Penerapan Model Rapid Aplication Development Dalam Sistem Absensi Berbasis Web Guru Pada Siswa Bina Gita Gemilang Yantoni, Medi; Nurjaman, Rifqi Gingin; Sari, Fiona; Zuraidah, Eva
TIN: Terapan Informatika Nusantara Vol 2 No 7 (2021): Desember 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

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Attendance is a student data collection process carried out by a teacher in an organization. In the world of education, absenteeism is one of the most important factors in the discipline aspect that shows the values â€‹â€‹of obedience, obedience, and order. In general, the attendance process usually still uses a manual sistem, but usually it is not wrong if it is still used.However, the school must also be able to follow the current developments in order to be able to minimize the problems caused by the use of manual attendance. Because in practice there are still problems in student data collection who still use manual sistems such as the absence of a student who often leaves absent through other students and even goes home prematurely.The development of the internet is currently growing rapidly, this can certainly be utilized by creating an online attendance sistem using the RAD method. The application can be used when the teacher is unable to attend class. This attendance was created using the PHP programming language with the Code Igniter framework and MySQL database

Analisa Kualitas Layanan Website Gofeeder Terhadap Kepuasan Mahasiswa STAH Dharma Nusantara Jakarta dengan Metode Webqual Pramitasari, Fitriyani; Zuraidah, Eva
TIN: Terapan Informatika Nusantara Vol 2 No 10 (2022): Maret 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v2i10.1337

Gofeeder website as a means of academic information used in STAH Dharma Nusantara Jakarta, currently the utilization of the website has not been maximally carried out by STAH DNJ students, but has begun to be effective within four years. Obstacles that are often experienced by students have difficulty in logging in to customize the website, payments that are still manual have not been integrated with the Virtual Account and not yet the maximum function of the website service. For this reason, researchers analyzed student satisfaction as users of Gofeeder website services on website quality by using the webqual 4.0 method which focuses on 3 dimensions of webqual 4.0, namely Usability, Information Quality and Interaction Service Quality, to measure user satisfaction. The study used a statement instrument based on webqual dimension 4.0, using questionnaires shared with 65 respondents taken based on simple random sampling from a population of 157 active college students. Data processing uses SPSS version 26. The results of the F test stated that the common influence of 3 dimensions of Usability, Information Quality, Interaction Service Quality on user satisfaction, with a P-Value or significance value of 0.000, meaning a probability value of < 0.05. The result of the test t showed the variable Usability had no significant effect on user satisfaction, with a p-value of 0.405 (probability value > 0.05), the variable that affected was the quality of information (value of information). p-value 0.002), and interaction service quality (p-value 0.000). The results of the determination coefiesien test showed the effect of 3 dimensions of webqual 4.0 on user satisfaction (user satisfaction) of 86.10%, and the remaining 13.90% was influenced by other factors not used in this study

Analisa Pengaruh Kualitas Pelayanan PT Namora Transindo Jaya Terhadap Tingkat Kepuasan Pelanggan Menggunakan Servqual Samosir, Elen Togu Marito; Zuraidah, Eva
TIN: Terapan Informatika Nusantara Vol 2 No 10 (2022): Maret 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v2i10.1339

Entrepreneurs will try to provide the best service for customers by meeting their needs of customer demands. PT Namora Transindo Jaya has experienced the impact of the COVID-19 pandemic by decreasing orders for goods delivery services, problems that occur in terms of service quality such as damage to goods or packages when received by customers, delivery of goods or packages experiencing delays or delivery of goods and packages that are not right on time. the time, the return of goods that were not sent due to an unclear address, not on time because the sender was informed beyond the service level agreement (SLA), this greatly affects the quality of service. The solution that will be given is to conduct research using the Fuzzy Service Quality method to determine the quality of service from PT Namora Transindo Jaya. The results of the calculation of the overall, the average calculation of the criteria for the gap between expectations and customer perceptions calculated at PT Namora Transindo Jaya results in a customer satisfaction level of 0.21 which means that customer expectations are exceeded which indicates that the better the quality of the company in the eyes of the company. consumer or customer. The attribute that is rated the highest with a gap value of 1.60 is the dimension of empathy, employees do not discriminate between customers and give equal attention, while the worst attribute is with a gap value of -0.58 dimension of assurance , employees always behave friendly, polite and give a smile to customers

Knowledge Management System Untuk SDM Menggunakan Seci Model (Studi Kasus: Koperasi Karyawan) Eva Zuraidah
Jurnal Informatika Vol 5, No 1 (2018): Jurnal INFORMATIKA
Publisher : LPPM Universitas Bina Sarana Informatika

Abstrak Koperasi Pegawai Badan Urusan Logistik adalah sebuah Koperasi yang bergerak dalam bidang jasa, simpan-pinjam. Knowledge Managment System tersebut, nampaknya sudah menjadi suatu kebutuhan mendasarkan untuk meningkatkan kualitas sumber daya manusia yang khususnya kepada karyawan. Knowledge management merupakan usaha untuk meningkatkan knowledge yang berguna dalam koperasi. Knowledge management tidak hanya merupakan pengaturan akan knowldge, namun lebih pada manajemen suatu koperasi dengan fokus khususnya terhadap knowledge, knowledge management dengan sebuah sistem, yang diharapkan dapat menjadi solusi dari kebutuhan aliran knowledge yang tidak dihalangi oleh batasan waktu dan tempat. Penelitian ini akan mengembangkan analisa knowledge management system dan merancang aplikasi dari analisa yang dikembangkan. Metodologi yang digunakan dengan model SECI dan melakukan analisa untuk mendapatkan knowledge management system tersebut. Analisa knowledge management system yang dihasilkan mendukung proses Sosialisasi, Eksternalisasi, Kombinasi, Internalisasi (SECI). Knowledge management system ini dikembangkan sebagai sarana sharing pada karyawan. Kata kunci: Knowledge Management System,SECI, Koperasi,SDM Abstract Employee Cooperative Agency of Logistics Affairs is a cooperative engaged in services, savings, and loans. Knowledge Managment System, it seems to have become a basic need to improve the quality of human resources, especially to employees. Knowledge management is an attempt to improve knowledge useful in cooperatives. Knowledge management is not only an arrangement of knowledge but rather the management of a cooperative with a particular focus on knowledge, knowledge management with a system, which is expected to be a solution of the needs of the flow of knowledge that is not hindered by time and space constraints. This research will develop the knowledge management system and design the application of the developed analysis. The methodology used with the SECI model and perform the analysis to obtain the knowledge management system. The analysis of the resulting knowledge management system supports the process of Socialization, Externalization, Combination, Internalization (SECI). Knowledge management system was developed as a means of sharing in employees Keywords: Knowledge Management System, SECI, Koperasi, SDM

Co-Authors Abdul Goni Abdul Rahman Kadafi Achmad Rizqullah Blessar Ade Priyatna Ade Sutrisna Afika Kurnia Dewi Afrizal, Erlangga Shandy Ageng Agti Prihatiningrum Agung Primahadi Asta Agustiani Sukirno Agustin Ria Pratiwi Agustina, Menik Anna Ahmad Anshori Ardani Ahmad Fio Nugraha Ahmad Hasan Fadila Ahmad Rivaldo Ahmad Sofyan Alby Sukmana Alfajar, Aditia Alfin Nugraha Amalia Vernanda Ananti Putri Safira Angga Prasetya Anggata, Aprio Riska Ani Oktarini Sari Annisa Rahmadiah Antonia Desya Aprilia Dimas Aprilia Dimas Sahid Aprilia Warat Arya Nibras Nayottama Sidiki Auliya Putri Amanda Bella, Sinta Besus Maula Sulthon Besus Maulana Budi Setiyanto Budyanto, Arifin Bunga Kartini Chaerul Bachri Chelsy Zanedfi Chintya Amelia Putri Damar Nugraha Deasy Novayanti Deni Kurniawan, Deni Dian Annisa Diaul Munir Dina Ayu Ariyani Dito Tri Ardana Ekky Dede Arlindra Nasution Eko Setia Budi Esa Listian Habib Esra Novalina Panjaitan Fadila S Ismail Filipus Nanda Kurniawan Fitriyani Pramitasari Fredy Rizqi Maulana Ghifary Rafy Pratama Guntur Hertanto Hafid Anhar Amiki Herliansyah Herliansyah Hotman Nicolas Badjo Indah Dwi Yuliyanti Ipin Sugiyarto Ipin Sugiyarto Isabel Ananda Istiana Wahidah Izza Maulida Jodi Hariyan Jodi Setiawan Jorddy, Jorddy Kenji Ferdian Santosa Kevin Apriana Krishandi, Septa Remond Linda Marlinda Linda Marlinda M. Irfandi Malika Shakira Maranatha Magdalena Marsel, Marsel Matius Agustinus Meidita Nurul Farisi Melati Meyna Endah Lestari Meyti Lestari Mochammad Randika Mohamad Rifandi Akbar Mohammad Aswad Arifin Mohammad Faisol Muchlis Imam Santoso Muhamad Irfan Muhammad Achirudin Muhammad Rival Aziz Muhammad Vico Airlangga Muhammad Zayyid Mubarok Mustafia Mustafia Nurjaman, Rifqi Gingin Nursalim, Fredrika Irmanielyn Nurul Fitri Amalia Nurwahid, Nurwahid Oke Rizki Abdullah Oky Kurniawan Pebro Vaulina Rajagukguk Perwitasari, Ayu Pramitasari, Fitriyani Prista Eriyanti Putra Ariyanto Qona’ah, A Raja Rahma Putri Rizqika Ramadhan, Muhammad Bagus Rechal Rechal Retno Widianingsih Ridho Rafliansyah Riski Saputra Ristia Sekar Ayu Nur Afifah Rivaldi Muhamad Fitroh Rizky Maulana Ambya Rohman Rohman Ruth Handayani Said Ahmadi Said Imam Puro Samosir, Elen Togu Marito Sanwani Sanwani Sanwani SANWANI SANWANI, SANWANI Sari, Fiona Septian Kharist Shulton, Besus Maulana Sindi Dwi Wahyuni Siti Indriane Maebari Siti Indriane Maebari Siti Indriane Maebari Sugiyarto, Ipin Sulton, Besus Maulana Suwito, Jajang Syafaat Akbar Syahputri, Haurora Rizki Tofani, Ego Umarella Tri Sentia Wahyu Indrarti Wahyu Muslimin Wahyudin Wahyudin Yantoni, Medi Yeni Nuraeni Yesi Damaryanti Yoki Feriano Yolanda Yolanda Yoseba Priscilla Simatupang Yuliana Trisna Yuliani Kartika Sasqia Putri

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