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Pengaruh Store Atmosphere, Service Quality dan Price Perception terhadap Customer Satisfaction pada Kedai Hutan Cempaka Dayurejo Pasuruan Hermawan, Andri; Prastiwi, Estik Hari
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4854

Abstract

Penelitian ini dilakukan pada Kedai Hutan Cempaka Dayurejo Pasuruan dengan tujuan untuk menganalisis pengaruh Store Atmosphere, Service Quality dan Price Perception terhadap Customer Satisfaction, baik secara simultan maupun parsial. Latar belakang penelitian ini didasari oleh persaingan yang semakin ketat pada industri kuliner di Indonesia yang mengalami pertumbuhan pesat pasca-pandemi Covid-19, sehingga para pelaku usaha dituntut untuk menyusun strategi diferensiasi yang terintegrasi melalui ketiga faktor tersebut untuk meningkatkan customer satisfaction dengan mengoptimalkan konsep tradisional jawa dan suasana sekitar yang sejuk alami sebagai keunggulan kompetitif, sehingga Kedai Hutan Cempaka dipersepsikan sebagai destinasi yang ideal untuk menikmati hidangan makanan sekaligus bersantai bersama teman, pasangan dan keluarga. Penelitian menggunakan metode kuantitatif dengan teknik pengumpulan data melalui kuesioner Google-form kepada 100 responden yang merupakan pelanggan Kedai Hutan Cempaka. Instrumen penelitian dirancang untuk mengukur persepsi responden terhadap variabel store atmosphere, service quality dan price perception. Data yang diperoleh dianalisis menggunakan software SPSS melalui beberapa tahapan, yaitu uji validitas, reliabilitas, serta uji asumsi klasik untuk memastikan kelayakan model. Analisis regresi linear berganda, uji F, dan uji t digunakan untuk menguji hubungan dan pengaruh antar variabel. Hasil penelitian menunjukkan bahwa seluruh item kuesioner valid dan reliabel serta data memenuhi asumsi klasik. Berdasarkan hasil uji statistik, ketiga variabel memiliki pengaruh signifikan terhadap customer satisfaction dengan nilai signifikansi di bawah 0,05. Kesimpulannya, store atmosphere yang unik, service quality yang baik, dan price perception yang sesuai ekspektasi pelanggan Kedai Hutan Cempaka Dayurejo Pasuruan.
Health Education and Utilization of Turmeric Rhizomes for the Prevention of Diabetes Mellitus Widyani, Retno; Agustin, Gysella Aedeliya; Hermawan, Andri
Jurnal Medisci Vol 2 No 5 (2025): Vol 2 No 5 April 2025
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/medisci.v2i5.999

Abstract

Background. Diabetes Mellitus is a chronic disease whose number of sufferers is increasing every year and causes various serious health problems. Preventing this disease can be achieved by improving health literacy and using medicinal plants from the family (TOGA). One plant with potential is turmeric (Curcuma longa L.), which contains curcumin, a natural antidiabetic agent. Purpose. Providing understanding to the public about the prevention of Diabetes Mellitus, as well as training skills in processing turmeric rhizomes as a complementary therapy. Method. The methods used include initial surveys, health education, the practice of making herbal turmeric drinks, and evaluation using pre- and post-tests. Result. The results of the activity showed an increase in public knowledge of risk factors for Diabetes Mellitus, understanding the benefits of turmeric, and the ability to make simple herbal remedies. Conclusion. With this activity, the community is expected to adopt a healthy lifestyle grounded in local wisdom through the sustainable use of TOGA.
Rubber Ball Theory: An Elastic Model of Production Line Balancing and Its Impact on Supply Chain Performance Kartini, Nuri; Hermawan, Andri; Idris, Mohd Razif
Jurnal Improsci Vol 3 No 4 (2026): Vol 3 No 4 February 2026
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/improsci.v3i4.1054

Abstract

Background. Production line balancing is a key element in improving the capacity and stability of manufacturing systems, yet conventional practices often ignore the elastic relationship between production intervals, capacity, and resource structure. This research develops and formalizes Rubber Ball Theory, a theoretical approach that views production systems as elastic entities, where changes in one operational variable trigger compensatory responses in other variables. Aims. The objective of this research is to develop a mathematical model for interval-based production line balancing and analyze its impact on overall supply chain performance. Methods. The research methodology includes developing an interval-based line-balancing optimization model, integrating concepts of bottlenecks and elastic capacity planning, and conducting empirical testing through a manufacturing industry case study. The developed model minimizes the system interval as the primary control variable, accounting for capacity constraints, precedence relationships, and parallel machine configurations. Sensitivity analysis is performed to evaluate the system's response to changes in the target interval and the number of parallel resources. Result. The results show that emphasizing production intervals without adjusting structural capacity leads to system instability and bottleneck displacement, while an elastic approach based on Rubber Ball Theory can sustainably increase production capacity. Furthermore, this approach has been shown to improve the reliability, responsiveness, and efficiency of asset management in the supply chain and contribute to reducing the variability of production flows that trigger the bullwhip effect. Conclusion. The main contribution of this research is the provision of an integrated conceptual and mathematical framework linking production line balancing to supply chain performance through elastic management of production intervals. Implication. These findings provide theoretical and practical implications for designing more adaptive and sustainable production systems and capacity planning.
Improving Food Security and Sustainability in Koperasi Merah Putih: A Conceptual Model of Food Supply Chain Management Widyani, Retno; Kartini, Nuri; Hermawan, Andri; Idris, Mhod Razif
Jurnal Improsci Vol 3 No 4 (2026): Vol 3 No 4 February 2026
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/improsci.v3i4.1055

Abstract

Background. Food security and sustainability are key challenges in the modern food system, characterized by fragmented production, high food losses, and weak coordination among supply chain actors. Food Supply Chain Management (FSCM) is a strategic approach to integrating the flow of products, information, and logistics from upstream to downstream. Aims. This study aims to develop a conceptual model of FSCM based on Koperasi Merah Putih, the primary institutional actor in strengthening the food supply chain. Methods. The research method employed a systematic literature review of relevant scientific publications and policy documents. Result. The study results indicate that the Koperasi Merah Putih has the potential to act as a supply chain coordinator through production aggregation, logistics management, and information management. Information technology support, government policies, and logistics infrastructure strengthen the cooperative's ability to improve FSCM performance. Conclusion. Optimal FSCM performance subsequently contributes to increased food security and the sustainability of the food system. Implementation. The developed conceptual model is expected to serve as a basis for further empirical research and a reference for formulating cooperative-based food policies.
Supply Chain Implementation Strategy InThe SPPG Kitchen Network Area AsA Solution To SPPG Problems In Indonesia Bhowmik, Nabaraj; Chowdhury, Dipangshu Dev; Hermawan, Andri
Jurnal Ekuisci Vol 3 No 4 (2026): Vol 3 No 4 March 2026
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/ekuisci.v3i4.1144

Abstract

Background.The SPPG Kitchen Program has been running for more than a year as an effort to meet the food needs of the beneficiary communities. Although it has shown various progress, its implementation still faces a number of obstacles that have an impact on service quality, including the suspension of around 1500 SPPG units. Aims.This research aims to analyze problems in the implementation of SPPG and formulate effective supply chain implementation strategies.Methods.The methodology used includes stakeholder mapping, food safety, and K3 knowledge gap analysis, and cause-and-effect analysis. In addition, the SCOR (Supply Chain Operations Reference) model approach and SWOT analysis are used to deepen the evaluation of supply chain systems.Result.The results of the study show that the main problems lie in the disintegration of the supply chain, differences in stakeholder interests, and low human resource capacity. Recommended strategies include system integration, process simplification, human resource capacity building, and strengthening local ecosystems. Implementation.The implementation of this strategy is expected to improve the efficiency, stability, and quality of SPPG services.
Methodology of Management Strategy Changes for Digitalization of Business Processes for Community Services in Indonesia Kartono, Kartono; Bhowmik, Nabaraj; Hermawan, Andri
Jurnal Ekuisci Vol 3 No 4 (2026): Vol 3 No 4 March 2026
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/ekuisci.v3i4.1145

Abstract

Background. Digital transformation in the public sector in Indonesia is a strategic need to improve the quality of public services. Purpose. This research aims to analyze change management strategies in the digitalization of business processes and their impact on the effectiveness of public services. Method. The research methodology uses a qualitative approach with literature studies and policy analysis. Results. The results of the study show that the success of digital transformation is influenced by leadership, organizational readiness, technological infrastructure, and community participation. Implementation. This research provides strategic recommendations for government agencies in implementing digitalization effectively.
Analysis of Education SWOT in Indonesia in Preparing the Golden Generation of Indonesia 2045 Nurdiyanti, Dewi; Hermawan, Andri; Supriatin, Lilis
Jurnal Edusci Vol 3 No 3 (2026): Vol 3 No 3 January 2026
Publisher : Annpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/edusci.v3i3.1143

Abstract

Background. Indonesia is experiencing a strategic momentum towards Indonesia Emas 2045, a long-term vision centered on the quality of its human resources. Aims. This study aims to analyze strategies to improve the quality of education and the mastery of science and technology (IPTEK) to prepare an adaptive, competitive, and innovative generation. Methods. The method used is an exploratory qualitative approach through Focus Group Discussion (FGD) involving education stakeholders, complemented by a SWOT analysis to identify strengths, weaknesses, opportunities, and threats in the education system. Result. The results of the study indicate that the main challenges faced are disparities in educational quality across regions, low literacy in IPTEK, and a lack of integration between the curriculum and the needs of the world of work. Conclusion. Through the SWOT Analysis, the main technical priorities to be addressed include procurement of ICT devices, ongoing teacher training, equalizing infrastructure, and strengthening the vocational curriculum. Implementation. This study provides strategic recommendations for transforming the Indonesian education system to be more adaptive and aligned with the needs of the 21st century.
Professionalism of Education Supervision Aisyah, Siti; Supriatin, Lilis; Hermawan, Andri; Nurdiyanti, Dewi
Jurnal Edusci Vol 3 No 4 (2026): Vol 3 No 4 March 2026
Publisher : Annpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/edusci.v3i4.1149

Abstract

Background. The professionalism of education supervision is a strategic factor in ensuring the quality of education delivery, especially at the primary and secondary levels. Purpose. This study aims to analyze the level of professionalism of school supervisors in West Java Province and its impact on improving the quality of teachers and schools. This study uses a qualitative descriptive approach, supported by simple quantitative data from a survey of 75 school supervisors across five districts. Data were collected through in-depth interviews, observations, and questionnaires, based on supervisory competency indicators set out in Permendikbud Number 143 of 2014. Results. The results of the study show that the professional competence of supervisors in West Java is in the high category (82%), especially in the dimensions of academic and managerial supervision. However, the main challenge remains mastering digital technology and implementing continuous evaluation. Conclusion. The analysis also showed a positive correlation between the intensity of supervision and improvements in the quality of teachers' performance and in the achievement of school accreditation. Implementation. This research emphasizes the importance of capacity building and continuous professional development for education supervisors as quality agents in the regions.