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All Journal Techno.Com: Jurnal Teknologi Informasi Bulletin of Electrical Engineering and Informatics Jurnal SOLMA JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Informasi dan Komputer Journal of Information System,Graphics, Hospitality and Technology Jurnal Teknologi Dan Sistem Informasi Bisnis G-Tech : Jurnal Teknologi Terapan Journal of Computer and Information Systems Ampera Djtechno: Jurnal Teknologi Informasi Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Jurnal Ilmu Komputer dan Teknologi (IKOMTI) Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI) SmartComp Infomans: Jurnal Ilmu-ilmu Informatika dan Manajemen Jurnal Pengabdian Masyarakat Tekno
Nur Hadian
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Mathematics Other

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Analisis Kualitas Sistem Informasi Aplikasi Kasir (Mini Pro) Menggunakan Model McCall Nazilatul Azza; Nur Hadian; Arina Zahrotul Muna; Hasan B Salim; Elli Setyarini; M. Quthbil Irsyad Maulana
Jurnal IT UHB Vol 6 No 1 (2025): Jurnal Ilmu Komputer dan Teknologi
Publisher : Universitas Harapan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35960/ikomti.v6i1.1759

Abstract

Pesatnya perkembangan Teknologi Informasi di era industri 4.0 telah mendorong banyak industri, termasuk sektor makanan dan minuman (F&B), untuk beralih ke sistem digital. Penelitian ini bertujuan untuk mengevaluasi aplikasi kasir Mini Pro dengan menerapkan metode McCall, dengan fokus utama pada efisiensi serta pengalaman pengguna. Dalam proses pengumpulan data, metode yang digunakan mencakup wawancara dan kuesioner yang diberikan kepada pemilik Es Teh Bro guna mengidentifikasi kebutuhan serta permasalahan yang dihadapi. Pemilihan individu target atau pemilik Es Teh Bro telah ditentukan sebelumnya menggunakan teknik purposive sampling. Hasil penelitian mengungkapkan bahwa aplikasi ini mengalami kendala dalam menangani transaksi menggunakan tanpa koneksi internet, yang menyebabkan lambatnya pemrosesan data. Walaupun aspek Product Operation memperoleh nilai 74,7% (baik), aspek Product Transition mencapai 70,4% (baik), dan aspek Product Revision mencatat nilai tertinggi, yakni 98% (sangat baik), secara keseluruhan aplikasi ini tetap dikategorikan sebagai “Tidak Baik” dengan total nilai 26%. Kesimpulan dari penelitian ini menyoroti perlunya perbaikan pada aspek Product Operation dan Product Transition agar sistem aplikasi kasir Mini Pro dapat memberikan layanan yang lebih baik dan optimal bagi penggunanya, sehingga dapat meningkatkan efisiensi operasional dalam sektor F&B. Penelitian ini juga merekomendasikan dilakukannya pengujian lebih lanjut menggunakan metode lain, seperti ISO 9126 atau CMMI, untuk memperoleh analisis yang lebih komprehensif dan mendalam dalam rangka meningkatkan kualitas perangkat lunak ini di masa depan.
Tweet Sentiment Analysis with Support Vector Machine (SVM) Algorithm for PT. XYZ Digital Strategy Nazilatul Azza; Nur Hadian
G-Tech: Jurnal Teknologi Terapan Vol 9 No 4 (2025): G-Tech, Vol. 9 No. 4 October 2025
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/g-tech.v9i4.7887

Abstract

The development of the digital era has encouraged the use of social media as a strategic tool for promotion and information dissemination, including in the publishing industry. PT. XYZ utilizes Twitter to raise awareness of literacy issues. This study analyzes public sentiment towards literacy through tweets with the hashtags #literasi, #literasiindonesia, and #penerbitbuku using the Support Vector Machine (SVM) algorithm. The research stages include scraping, preprocessing, labeling, TF-IDF vectorization, and evaluation with a confusion matrix. From the 466 tweets analyzed, a balanced distribution of positive and negative sentiments was obtained. The model produced an accuracy of 47.87%, precision of 47%, recall of 57%, and an F1-score of 51%. These results are lower than those of Afrillia et al. (2022), who achieved an accuracy of 70.8%, and Widyanto et al. (2023), who obtained 80.41% with an RBF kernel. These differences confirm the limitations of SVM on small datasets and informal language. This study contributes by showing the potential and limitations of SVM in analyzing literacy on social media. These results also emphasize the need for further research with larger datasets and advanced methods such as ensemble learning and deep learning (LSTM, BERT).
Pendampingan dan Penyuluhan Penggunaan Sistem Smart Village untuk Digitalisasi Pelayanan Wisata Lolong Adventure Nur Hayati; Nur Hadian; Farikhul Muafiq; Suprapto; Ahmad Duwi Setianto
Jurnal SOLMA Vol. 15 No. 1 (2026)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v15i1.20925

Abstract

Background: Pariwisata merupakan salah satu sektor strategis yang berperan penting dalam pertumbuhan ekonomi nasional maupun daerah. Desa Lolong di Kabupaten Pekalongan memiliki potensi wisata alam dan budaya yang melimpah, namun pengelolaannya masih dilakukan secara manual dan kurang optimal. Mitra sasaran, Pokdarwis Lolong, menghadapi kendala keterbatasan pengetahuan teknologi, infrastruktur digital, serta strategi pemasaran. Tujuan: Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memberdayakan Pokdarwis melalui implementasi sistem Smart Village berbasis teknologi informasi. Metode: Metode pelaksanaan meliputi sosialisasi, pelatihan intensif, pengembangan aplikasi manajemen destinasi, pembangunan website desa wisata, serta pendampingan dan evaluasi. Hasil: Hasil kegiatan menunjukkan adanya transformasi signifikan dari pencatatan manual menuju digitalisasi penuh (100%) data wisatawan, peningkatan efisiensi pengelolaan hingga 60%, serta perluasan jangkauan promosi destinasi melalui media digital dengan peningkatan interaksi daring sebesar 40%. Program ini juga memperkuat kolaborasi antar pemangku kepentingan dan meningkatkan efisiensi operasional Pokdarwis. Kesimpulan: Dengan demikian, implementasi Smart Village terbukti efektif dalam mengoptimalkan potensi wisata Desa Lolong dan mendorong pertumbuhan ekonomi berkelanjutan.
Pengembangan Aplikasi Self-Assessment untuk Mengukur Efektivitas Implementasi Smart Village Nur Hadian; Muhamad Rizaludin; M.Rudi Fanani
Techno.Com Vol. 25 No. 1 (2026): February 2026
Publisher : LPPM Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62411/tc.v25i1.15507

Abstract

Penelitian ini bertujuan untuk mengembangkan aplikasi evaluasi Smart Village berbasis self-assessment yang dapat digunakan oleh pemerintah desa dalam menilai efektivitas implementasi layanan digital secara mandiri. Seiring meningkatnya penerapan layanan digital desa, seperti website desa, aplikasi pelayanan, dan media informasi, sebagian besar desa belum memiliki instrumen evaluasi yang sederhana, terstruktur, dan mudah digunakan untuk mengukur manfaat nyata layanan tersebut bagi masyarakat. Ketiadaan mekanisme evaluasi yang jelas menyulitkan desa dalam mengidentifikasi kelemahan, tingkat pemanfaatan teknologi, serta merumuskan strategi pengembangan layanan digital. Penelitian ini menggunakan metode Research and Development (R&D) dengan model pengembangan V-Model yang meliputi analisis kebutuhan, perancangan sistem, implementasi aplikasi, pengujian bertahap, dan penyempurnaan produk. Pengumpulan data dilakukan melalui observasi, wawancara, dokumentasi, dan studi literatur terkait konsep Smart Village dan evaluasi teknologi. Hasil penelitian berupa aplikasi berbasis web dengan desain sederhana tanpa proses login kompleks, dilengkapi fitur pengisian indikator, visualisasi hasil evaluasi, riwayat penilaian, serta rekomendasi perbaikan berbasis skor. Hasil uji Smart Village sebesar 81,06 menunjukkan bahwa aplikasi ini efektif dalam memberikan gambaran objektif tingkat keberhasilan layanan digital desa dan mendukung pengambilan keputusan pengembangan desa secara berkelanjutan.   Kata Kunci - Smart Village, evaluasi digital, self-assessment, pengembangan aplikasi, V-Model
MANAJEMEN INSIDEN CUSTOMER TELKOM BERBASIS SERVICE DESK MENGGUNAKAN FRAMEWORK ITIL V3 Andira, Fransisca Ayu; Hadian, Nur; Hidayat, Husni
Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI) Vol. 6 No. 1 (2025): Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI)
Publisher : Information Technology Education Department

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52060/jipti.v6i1.2435

Abstract

In today's digital era, information technology (IT) plays an important role as the main support for business processes in various organizations, companies, and government agencies. Disruptions in IT services can have a serious impact on business operations, so effective IT service management is needed to improve service quality and stability. This research aims to identify gaps in IT incident management at PT Telekomunikasi Indonesia Merak Pekalongan City by applying the Information Technology Infrastructure Library (ITIL) version 3 framework which is an industry standard for Information Technology Service Management (ITSM). Research methods include interviews, observations, and literature studies, followed by a gap analysis between existing conditions and ideal conditions in handling IT incidents. The findings show that the current incident management process is reactive, without structured incident logging, and there is no standard escalation and resolution time. Based on the results of the gap analysis, this research produces a draft Standard Operating Procedure (SOP) that covers incident handling, escalation, incident closure, and recapitulation. This SOP aims to improve incident handling efficiency, speed up response time, and ensure better incident documentation. ITIL implementation is expected to improve IT service performance, reduce the impact of disruptions, and provide added value to customers. This research contributes to the development of more effective incident management procedures in organizations, particularly those operating in the telecommunications sector.
PERBANDINGAN ALGORITMA SUPPORT VECTOR MACHINE DAN LONG SHORT-TERM MEMORY UNTUK KLASIFIKASI EMOSI MAHASISWA PADA  PLATFORM X   Azza, Nazilatul; Hadian, Nur
Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI) Vol. 7 No. 1 (2026): Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI)
Publisher : Information Technology Education Department

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52060/jipti.v7i1.4041

Abstract

Platform X is widely used by students to express emotions related to academic activities, yet it has not been optimally analyzed. This study aims to classify student emotions and compare the performance of Support Vector Machine (SVM) and Long Short-Term Memory (LSTM). The method used is a computational experiment involving data crawling, preprocessing, lexicon-based labeling, and modeling using TF-IDF for SVM and word embedding for LSTM. The dataset consists of 2,914 data points. The results show that SVM achieved an accuracy of 71.18%, outperforming LSTM at 68.95%. This indicates that SVM is more stable on limited datasets, while LSTM tends to overfit. The study concludes that algorithm selection should consider data characteristics and contributes to the comparison of machine learning and deep learning methods.   Keywords: LSTM, Sentiment Analysis, Social Media X, Student Emotion, SVM, TF-IDF
Analisis dan Desain Tata Kelola Teknologi Informasi pada UMKM mengunakan Framework COBIT 2019 M. Rudi Fanani; Nur Hayati; Nur Hadian
Smart Comp :Jurnalnya Orang Pintar Komputer Vol 14, No 4 (2025): Smart Comp: Jurnalnya Orang Pintar Komputer
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/smartcomp.v14i4.7607

Abstract

UMKM mempunyai peran yang strategis untuk menciptakan lapangan kerja, menggairahkan ekonomi lokal, juga bisa menjadi dasar inspirasi inovasi juga kreativitas masyarakat. Penerapan Teknologi Informasi pada sebuah perusahaan dapat membantu perusahaan tersebut mencapai tujuan perusahaan meningkatkan efisiensi serta efektivitas. Dalam melakukan penerapan tata kelola teknologi informasi, dapat digunakan suatu kerangka kerja dan analisis desain COBIT (Control Objectives for Information and Related Technologies) 2019. Hasil analisis faktor desain COBIT 2019 yang telah dilakukan terdapat 1 Domain Posititf MEA03 Pengelolaan Kepatuhan terhadap Persyaratan Eksternal dan 4 Domain Negatif APO06 Pengelolaan anggaran dan biaya, APO12 Manajemen Risiko, APO14 Manajemen Data, dan BAI09 Manajemen Aset. Untuk Domain positif dapat dipertahankan maupun ditingkatkan hal tersebut, khhusus untuk domain negatif rekomendasi yang bisa diberikan adalah dengan memfokuskan sumber daya yang berkaitan dengan bidang teknologi informasi dan bidang keuangan
Implementation of the Unified Modeling Language (UML) Method in the Development of Employee Payroll Information Systems M. Himam Zulfana; Nur Hadian
Smart Comp :Jurnalnya Orang Pintar Komputer Vol 15, No 1 (2026): Smart Comp: Jurnalnya Orang Pintar Komputer
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/smartcomp.v15i1.7791

Abstract

The development of an employee payroll information system is important in improving the efficiency and accuracy of payroll data management, especially in companies with a large number of employees. The selection of this topic is driven by the need to reduce payroll errors that often occur in manual systems. The Unified Modeling Language (UML) method was chosen as the main approach because of its ability to model and visualize the system in a structured manner. This research uses an object-oriented approach with UML, which includes the creation of use case diagrams, class diagrams, activity diagrams, and sequence diagrams. These diagrams are used to describe the functional requirements and business processes that support the development of payroll information systems. The results show that the application of UML helps simplify system design, facilitate communication between developers and stakeholders, and increase accuracy in system implementation. Based on the results of the tests that have been carried out, the successful performance of the information system runs effectively and accurately. In conclusion, this method is effective in designing an efficient and reliable payroll information system to minimize errors and increase productivity.
Implementation of Forward Chaining in a Web-Based Expert System for Diagnosing Chili Pepper Plant Diseases Nur Istiqlaliyah; Eka Febriana Ishak; Fina Inayatul Maula; Talita Zada Aqila; Nur Hadian
Infoman's : Jurnal Ilmu-ilmu Informatika dan Manajemen Vol. 20 No. 1 (2026): Infoman's
Publisher : LPPM & Fakultas Teknologi Informasi UNSAP

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Chili plants are among superior horticultural commodities with high economic value and play a crucial role in supporting the agricultural sector in Indonesia. In cultivation practices, chili productivity often declines due to infections caused by various plants diseases. This condition is futher exacerbated by farmers limited technical knowlegde and insufficient accsess to agricultural experts, which frequently caused delays in the diseases identification process. This study aims to develop a website based expert system to assist in diagnosing chili plant diseases by applying forward chaining method. The system operates by processing facts input by users to generate appropriate diseases diagnoses and teatment recommendations. The system’s knowlegde base was constructed through literature studies and interviews with agricultural experts, and was represented in the form of IF-THEN rules. The testing results indicate that the expert system is capable of accurately identifying types of diseases iaffecting chili plants and providing relevant handling recommendations.  Therefore, the proposed system is expected to support chili farmers in making more effective decisions, thereby improving chili crop productivity.
Design and Development of a Web-Based Operational Information System for Culinary MSMEs Using Agile Scrum M. Rudi Fanani; Nur Hadian; Nur Hayati
G-Tech: Jurnal Teknologi Terapan Vol 10 No 1 (2026): G-Tech, Vol. 10 No. 1 January 2026
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/g-tech.v10i1.8482

Abstract

In the era of digital transformation, Micro, Small, and Medium Enterprises (MSMEs) are increasingly encouraged to adopt operational digitalization to strengthen internal processes. This study aims to design and preliminarily evaluate an Agile Scrum-based operational information system intended to support internal efficiency in culinary MSMEs, particularly in transaction recording, processing speed, and inventory traceability. Prior to development, manual workflows showed slow transaction entry, inconsistent handwritten stock notes, and limited visibility for daily reconciliation—conditions used as qualitative baseline indicators for assessing potential efficiency improvements. The system was developed through three Agile Scrum sprints, with requirements gathered via observation and semi-structured interviews, modeled using Unified Modeling Language (UML), and evaluated through black-box functional testing and User Acceptance Testing (UAT). Black-box testing verified that core functions executed as intended, while early UAT feedback from five internal users produced an average satisfaction score of 86% on a Likert scale, indicating positive perceptions of usability, responsiveness, and reporting clarity. These findings represent preliminary perceptual evidence rather than demonstrated operational improvement, as no quantitative measurements—such as before–after transaction time, error rates, or reconciliation accuracy—were collected. Accordingly, the study does not claim proven efficiency gains but proposes an initial design that can be refined and empirically validated through future performance-based evaluations. The study contributes by positioning internal record-keeping digitalization as a practical entry point for MSME operational strengthening and by illustrating Scrum’s contextual applicability in resource-constrained business environments.
Co-Authors Aashif Arifullah Abid Fadzurrohman Adi Wibowo Ahmad Duwi Setianto Andira, Fransisca Ayu Arina Zahrotul Muna Azza, Nazilatul Eka Febriana Ishak Elli Setyarini Fari Katul Fikriah Farikhul Muafiq Fina Inayatul Maula Gilang Arya Duta Harmoko Hasan B Salim Husni Hidayat Husni Hidayat Intan Pratiwi M. Andes Daulatabadi M. Himam Zulfana M. Quthbil Irsyad Maulana M. Rudi Fanani Muhamad Rizaludin Muhammad Hasan Ali Faqih Muhammad Rizaludin Mujibul Hakim Nazilatul Azza Nazilatul Azza Nur Hayati Nur Istiqlaliyah Purwanto Purwanto Suprapto Talita Zada Aqila Tony Dwi Susanto