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All Journal JIMF (JURNAL ILMIAH MANAJEMEN FORKAMMA) Jurnal Abdi Insani International Journal of Research in Community Services Jurnal Dimamu Economics Professional in Action (E-Profit) Amal Ilmiah: Jurnal Pengabdian Kepada Masyarakat Sinergi International Journal of Management and Business Jurnal Maps (Manajemen Perbankan Syariah) In Search (Informatic, Science, Entrepreneur, Applied Art, Research, Humanism) Commercium: Journal of Business and Management
Anang Bambang Pujianto
Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Informatika Dan Bisnis Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Strengthening Circular-Economy-Based Business Management through a Digital Waste Bank at the Bening Saguling Foundation, West Bandung Regency, West Java, Indonesia: A Documented Case Study Anang Bambang Pujianto; Muhamad Deni Johansyah; Johnson Sinaga; Susan Purnama; Aggi Panigoro Sarifiyono
International Journal of Research in Community Services Vol. 7 No. 3 (2026): International Journal of Research in Community Service (IJRCS)
Publisher : Research Collaboration Community (Rescollacom)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijrcs.v7i3.1379

Abstract

This community-service study examines how circular-economy-based business management operates in practice at the Bening Saguling Foundation (BSF), a community-empowerment and Citarum-River conservation organisation in Cihampelas, West Bandung Regency, West Java, Indonesia, and proposes a Digital Waste Bank model to strengthen it. Rather than reporting a controlled intervention, the study synthesises documented evidence from public reporting, the foundation’s own publications, and an academic case study, and maps that evidence onto circular-economy principles. The documented record shows an established community enterprise: founded in 2014 (from an earlier collectors’ cooperative), BSF employs roughly seventy workers, including former scavengers on stable wages, and collects an estimated 900 kg to 1.2 tonnes of waste per day. Recovered plastic is sorted and shredded into feedstock for new products through a monthly “plastic-credit” scheme; household organic waste is converted via black-soldier-fly larvae into poultry feed, supporting egg production sold affordably to residents; and water hyacinth from the reservoir is turned into crafts and furniture. Revenue is reinvested into community services, including a “waste-payment” school and a health clinic, while a corporate partner has provided roughly IDR 500 million in processing infrastructure. Against this backdrop, the study identifies manual recording and limited transaction transparency as constraints and outlines a digital waste-bank design, real-time recording, performance reporting, and incentive tracking to improve efficiency, accountability, and participation. The study contributes a grounded case description and an actionable digitalisation roadmap for community circular-economy enterprises.
Service Quality In Fitness Centers: A Systematic Literature Review Aggi Panigoro Sarifiyono; Annisa Indriani; Anang Bambang Pujianto; Susan Purnama; Johnson Sinaga
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2107

Abstract

The fitness center industry has grown rapidly alongside rising public awareness of healthy lifestyles, making service quality a strategic differentiator for retaining members amid intense competition. Although research on fitness center service quality is expanding quickly, the findings remain scattered across diverse models, dimensions, and cultural contexts and have not been comprehensively integrated. This study aims to systematically map and synthesize the development of service quality research in fitness centers, covering measurement models, determinants, outcomes on satisfaction and loyalty, digital transformation, and research gaps. The method employed is a Systematic Literature Review (SLR) following the PRISMA 2020 protocol. The search was conducted in the Scopus database using a TITLE-ABS-KEY strategy with keywords on service quality and fitness centers. Through the stages of identification, screening, eligibility assessment, and inclusion-exclusion criteria, 23 eligible studies were obtained and appraised using the Mixed Methods Appraisal Tool (MMAT). The results show that service quality is multidimensional, encompassing facility, staff, program, and digital service quality, with instructor quality, cleanliness, and convenience as the most consistent predictors of loyalty. Satisfaction is found to mediate the relationship between service quality and loyalty, while its effect is moderated by experience level, gender, and organizational culture. The findings also confirm a paradigm shift toward service digitalization and co-creation. This study contributes by providing an integrative framework of fitness center service quality and an agenda for future research.
Co-Authors Ade Sintia Hendrian Ade Sintia Hendriani Aggi Panigoro Sarifiyono Aggi Panigoro Sarifiyono Annisa Indriani Djohansyah, Muh. Deni Elan Rusnendar Harianto Simarmata Hendriani, Ade Sintia Johnson Sinaga Johnson Sinaga Johnson Sinaga Kusumawardhani, Aninditha Putri Malau, Feby Olivia Manalu, Theresia Muhamad Deni Johansyah Muhammad Deni Johansyah Priyana, Indarta Purnama, Susan Putra, Okta Eka Saberina, Sabilla Simarmata, Harianto Sinaga, Johnson Susan Purnama Susan Purnama Theresia Manalu Tomson Tomson