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The Effect of Workplace Incivility On The Performance of Manufacturing Industry Employees: The Moderating Effects Of Collectivism Culture and Passive Leadership Gustiawan, Deni; Purwanti, Winaya
Journal Research of Social Science, Economics, and Management Vol. 3 No. 11 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v3i11.671

Abstract

The manufacturing industry in Indonesia is an important sector in the national economy. However, this industry is also faced with various challenges, one of which is incivility in the workplace. This discussion aims to observe the impact Workplace Incivility at the achievement of manufacturing industry employees in Indonesia with the moderating variables of collectivism culture and passive leadership. This research apply quantitative discussion techniques. Data was collected with surveys implementing questionnaires and literacy research. Data that was been obtained is then carried out using observations a regression test with SPSS program. The findings of the discussion show this Workplace Incivility has a negative influence on the performance of manufacturing industry employees in Indonesia. In addition, a culture of collectivism and passive leadership moderates the relationship among Workplace Incivility also employee performance.
The influence of power distance and collectivism on job satisfaction: The role of organizational trust Gustiawan, Deni; Jufri, Rusdi Hidayat; Azzahra, Reynia Shifa
Jurnal Bisnis Mahasiswa Vol 5 No 6 (2025): Jurnal Bisnis Mahasiswa
Publisher : PT Aksara Indo Rajawali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60036/jbm.934

Abstract

This study investigates the influence of power distance and collectivism on employee job satisfaction, with organizational trust serving as a mediating variable. Drawing upon Hofstede's cultural dimensions theory and contemporary cross-cultural management research, this research employs Structural Equation Modeling–Partial Least Squares (SEM-PLS) methodology utilizing SmartPLS 4 software. A survey was administered to 350 employees from both public and private sectors across Jakarta, Bogor, Depok, Tangerang, and Bekasi regions in Indonesia. The findings indicate that power distance exerts a significant negative effect on job satisfaction (β = –0.391; p < 0.05), whereas collectivism demonstrates a significant positive effect (β = 0.327; p < 0.05). Furthermore, organizational trust partially mediates the relationship between collectivism and job satisfaction (β = 0.214; p < 0.01), though it does not mediate the relationship between power distance and job satisfaction. These results underscore the critical importance of cultural values in shaping organizational dynamics within Indonesia, a nation characterized by hierarchical structures and collectivist orientations.
Systematic Journal Review: A Study of Workplace Incivility in Indonesia Gustiawan, Deni; Azzahra, Reynia Shifa
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.72

Abstract

This paper examines the impact of workplace incivility on employee job satisfaction and commitment in Indonesian organizations. This study uses a Systematic Journal Review (SJR) design with a descriptive qualitative approach to integrate and analyze findings from various scientific articles related to the relationship between workplace incivility, job satisfaction, and employee commitment in Indonesia, with data collected through literature searches from trusted databases and analyzed thematically. The results of the study indicate that workplace incivility has a negative impact on employee job satisfaction and commitment. Behaviors such as insults, discrimination, and unfair treatment can reduce productivity, increase stress, and reduce employee well-being. To address these issues, an inclusive approach and support from responsive leadership are essential in creating a healthy and productive work environment.
Customer Incivility and Employee Silence: A Short-Longitudinal Model Relationship and Its Effect on Turnover Intention Sugiono, Edi; Achmadi, Achmadi; Hendryadi, Hendryadi; Gustiawan, Deni; Gusliana Mais, Rimi
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.37354

Abstract

The main objective of this study is to explore the dynamic relationship between customer incivility and employee silence in the hospitality sector over time. In addition, turnover intention as an outcome of workplace incivility and employee silence is also analyzed. The data was collected from two waves of 226 frontline employees from six hotels to test the proposed model. PLS-SEM analysis revealed a stable relationship between workplace incivility and employee silence at Time 1 and 2, respectively. This study also shows that workplace incivility is positively related to employee silence, and in the future, employee silence is also positively associated with customer incivility. Furthermore, both workplace incivility and employee silence are predictors of turnover intention. This study offers theoretical and practical implications for future researchers and practitioners to study employee silence and incivility in the hospitality sector.
Strategic HRM, Digital Marketing Capability, and Startup Performance: The Mediating Role of Entrepreneurial Orientation in Generation Z Digital Startups Nursi, Mulyadi; Risnawati, Henny; Gustiawan, Deni; Kurniawan, Rachmad Risqy
Indonesian Journal of Business and Entrepreneurship Research Vol. 4 No. 2 (2026): Vol. 4, No. 2, May 2026: Indonesian Journal of Business and Entrepreneurship Re
Publisher : Department of Business and Entrepreneurship, Faculty of Economics and Business, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62794/ijober.v4i2.224

Abstract

ABSTRACT This study examines the effect of Strategic Human Resource Management and Digital Marketing Capability on Generation Z Digital Startup Performance, with Entrepreneurial Orientation as a mediating variable. The research addresses the limited integration of organizational capability and entrepreneurial orientation perspectives in explaining startup performance. A quantitative approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with data from 200 founders and managers of digital startups in Indonesia. The results indicate that Strategic HRM and Digital Marketing Capability have positive and significant effects on both Entrepreneurial Orientation and startup performance. Entrepreneurial Orientation partially mediates these relationships. The structural model demonstrates strong explanatory power (R² = 0.62) and satisfactory goodness-of-fit indicators. The findings suggest that organizational capabilities must be activated through entrepreneurial orientation to generate superior performance. This study contributes to the development of an integrative capability-based framework within the context of Generation Z digital startups and provides strategic implications for integrated HR and digital marketing management.