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All Journal Jurnal Minds: Manajemen Ide dan Inspirasi GEMA EKONOMI JURNAL MANAJEMEN BISNIS Jurnal Doktor Manajemen (JDM) SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat International Journal of Marketing and Human Resource Research Jurnal Bisnis Mahasiswa PROGRESIF Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies Jurnal Ekonomi, Teknologi dan Bisnis International Journal of Social Science and Community Service
Gustiawan, Deni
Institut Bisnis Dan Komunikasi Swadaya (SWINS)
Religion Aerospace Engineering Arts Humanities Astronomy Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Mechanical Engineering Neuroscience Public Health Social Sciences Other

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Customer Incivility and Employee Silence: A Short-Longitudinal Model Relationship and Its Effect on Turnover Intention Edi Sugiono; Achmadi Achmadi; Hendryadi Hendryadi; Deni Gustiawan; Rimi Gusliana Mais
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.37354

Abstract

The main objective of this study is to explore the dynamic relationship between customer incivility and employee silence in the hospitality sector over time. In addition, turnover intention as an outcome of workplace incivility and employee silence is also analyzed. The data was collected from two waves of 226 frontline employees from six hotels to test the proposed model. PLS-SEM analysis revealed a stable relationship between workplace incivility and employee silence at Time 1 and 2, respectively. This study also shows that workplace incivility is positively related to employee silence, and in the future, employee silence is also positively associated with customer incivility. Furthermore, both workplace incivility and employee silence are predictors of turnover intention. This study offers theoretical and practical implications for future researchers and practitioners to study employee silence and incivility in the hospitality sector.
The Effect of Workplace Incivility On The Performance of Manufacturing Industry Employees: The Moderating Effects Of Collectivism Culture and Passive Leadership Deni Gustiawan; Winaya Purwanti
Journal Research of Social Science, Economics, and Management Vol. 3 No. 11 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v3i11.671

Abstract

The manufacturing industry in Indonesia is an important sector in the national economy. However, this industry is also faced with various challenges, one of which is incivility in the workplace. This discussion aims to observe the impact Workplace Incivility at the achievement of manufacturing industry employees in Indonesia with the moderating variables of collectivism culture and passive leadership. This research apply quantitative discussion techniques. Data was collected with surveys implementing questionnaires and literacy research. Data that was been obtained is then carried out using observations a regression test with SPSS program. The findings of the discussion show this Workplace Incivility has a negative influence on the performance of manufacturing industry employees in Indonesia. In addition, a culture of collectivism and passive leadership moderates the relationship among Workplace Incivility also employee performance.
Greenpreneur – Membangun Bisnis dari Limbah Plastik: Kepedulian terhadap Lingkungan Hidup dan Ekonomi Masyarakat Abbas, Yenni Elfiza; Gustiawan, Deni; Prayoga, Rahmat; Pradana, Indra; Mahmud, Gustofan; Basyiruddin, Basyiruddin; Mulyadi, Mulyadi
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 6 No 3 (2024)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v6i3.1407

Abstract

The Community Service Activity was held on June 20, 2024, at the Institut Bisnis dan Komunikasi Swadaya - Jakarta, with the theme "Greenpreneur: Building Business from Plastic Waste," aimed to enhance participants' understanding and awareness of environmental management, specifically through the utilization of plastic waste. This initiative focuses on developing business opportunities based on MSMEs by transforming plastic waste into valuable products. The program included several subthemes, such as strategies for managing superior human resources for MSMEs, calculating production costs for flower arrangements, processing plastic waste into handicrafts as a foundation for new entrepreneurship for academic communities, calculating income tax for MSMEs that produce recycled plastic, and training on making flowers from used plastic bottles. Through this activity, participants gained insights into environmental awareness, plastic waste processing techniques, and skills for starting independent businesses. This activity successfully improved the competencies of students and the community in environmentally-based entrepreneurship, enhancing their courage and skills to start and manage MSMEs effectively.
The Effect of Return on Assets (ROA), Debt to Equity Ratio (DER), Earning Per Share (EPS) on Company Value in Mining Sector Companies Listed on the BEI Period (2018 - 2022) Elfiza Abbas, Yeni; Anicetus, A.; Ana, Sri; Gustiawan, Deni
Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v11i2.923

Abstract

This study aims to determine the effect of Return on Assets (ROA), Debt to Equity Ratio (DER), and Earning Per Share (EPS) on the value of mining sector companies listed on the Indonesia Stock Exchange (IDX) for the period 2018. -2022. The companies sampled were 8 (eight) companies through purposive sampling which involved selecting samples based on criteria as mining sector companies listed on the Indonesia Stock Exchange 2018-2022, and did not experience losses during the study period. The method used in this research is panel data regression analysis using Smart-PLS 4 software. The results showed that DER has a significant effect on Firm Value in this case Price to Book Value (PBV) as an indicator of firm value, while EPS has a low effect on Price to book value (PBV), and Return on Assets has no significant effect on Price to Book Value (PBV). This information is very important for managers and investors to understand the factors that affect business performance in the mining sector.
Tinjauan Tentang Teori Atribusi: Senjata dalam Menghadapi Perilaku Ketidaksopanan di Tempat Kerja (Workplace Incivility) pada Industri Keramah-tamahan (Hospitality) Gustiawan, Deni; Azzahra, Reynia Shifa
Jurnal Bisnis Mahasiswa Vol 5 No 1 (2025): Jurnal Bisnis Mahasiswa
Publisher : PT Aksara Indo Rajawali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60036/jbm.v5i1.500

Abstract

Artikel ini bertujuan mengulas peran penting penerapan perspektif teori atribusi pada Manajemen Sumber Daya Manusia dan Perilaku Organisasi dalam industri keramah-tamahan. Berdasarkan tinjauan pustaka teori atribusi menjelaskan bagaimana karyawan mengevaluasi ketidaksopanan di tempat kerja, dan memengaruhi sikap karyawan dalam situasi tersebut, sehingga memengaruhi pula perspektif dan sikap karyawan terhadap hal-hal yang berhubungan dengan hal Manajemen Sumber Daya Manusia dan Perilaku Organisasi seperti kepuasan kerja, komitmen, niat berpindah kerja, keterlibatan karyawan, Perilaku Kewarganegaraan Organisasi, dan lainnya. Dengan menerapkan perspektif teori atribusi pada perilaku ketidaksopanan di tempat kerja, karyawan maupun pimpinan perusahaan dapat menggunakan pemahaman teori atribusi untuk mengelola dampak ketidaksopanan di tempat kerja dan memitigasi hal-hal negatif.
Pengaruh Motivasi Bisnis Serta Program Pelatihan Terhadap Capaian Kinerja Penjualan Member Halal Network International – PT Herba Penawar Alwahida Indonesia (HNI-HPAI) Syaikhu, Ahmad; Gustiawan, Deni; Saifudin, Asep
Jurnal Doktor Manajemen (JDM) Vol 7, No 2 (2024): SEPTEMBER 2024
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v7i2.29702

Abstract

This study discusses the correlation between business motivation and training programs on the sales performance of members of Halal Network International - PT Herba Penawar Alwahida Indonesia (HNI-HPAI) as one of the Multi-Level Marketing (MLM) companies in Indonesia. Using indicators based on context, content, and process theory, this study seeks to understand how strong business motivation affects sales performance. This research also uses the training program evaluation method introduced by Kirkpatrick in 1967 to determine how the influence of training programs can impact sales performance. To find out these two things, the researcher distributed questionnaires and processed the data obtained by applying Structural Equation Modeling (SEM) using Smart PLS statistical software. The data analysis showed that motivation and training programs had a positive and significant effect on the sales performance of HNI-HPAI members.
Intellectual Capital and Performance of Indonesian Islamic Banks: A Maqasid Sharia Perspective Purwanti, Winaya; Safrudin, Safrudin; Saifudin, Asep; Gustiawan, Deni
International Journal of Marketing & Human Resource Research Vol. 6 No. 1 (2025): International Journal of Marketing and Human Resource Research
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijmhrr.v6i1.2602

Abstract

This study aims to determine how intellectual capital (IC) affects Islamic general banks' maqashid sharia performance from 2018 to 2022. The components of IC, namely Human Capital (IB-VAHU), Capital Employed (IB-VACA), and Structural Capital (IB-STVA), are the three independent variables under investigation. This study employs a secondary quantitative research design, as determined by Econometric Views (E-Views) version 12's panel data linear regression approach. The study's participants are Islamic Commercial Banks registered with the Financial Services Authority (OJK). With a sample size of 11 businesses, the sample was chosen using the purposive sampling technique, making a total of 13 banks included in the study. Secondary data was employed in this investigation. The data collection process uses the documentation method accessed via each Islamic commercial bank's official website. The study's findings show the positive relationship between human capital and maqashid sharia performance; the higher a company's human capital, the better its maqashid sharia performance. Capital Employed has no bearing on how well Maqashid Sharia works. The performance of maqashid sharia is negatively impacted by structural capital; the coefficient value, which is pointing in the negative direction, shows that the more human capital a corporation has, the lower its maqashid sharia performance.
Systematic Journal Review: A Study of Workplace Incivility in Indonesia Gustiawan, Deni; Azzahra, Reynia Shifa
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.72

Abstract

This paper examines the impact of workplace incivility on employee job satisfaction and commitment in Indonesian organizations. This study uses a Systematic Journal Review (SJR) design with a descriptive qualitative approach to integrate and analyze findings from various scientific articles related to the relationship between workplace incivility, job satisfaction, and employee commitment in Indonesia, with data collected through literature searches from trusted databases and analyzed thematically. The results of the study indicate that workplace incivility has a negative impact on employee job satisfaction and commitment. Behaviors such as insults, discrimination, and unfair treatment can reduce productivity, increase stress, and reduce employee well-being. To address these issues, an inclusive approach and support from responsive leadership are essential in creating a healthy and productive work environment.
How Islamic work ethics affect thriving at work and employee commitment Gustiawan, Deni; Azzahra, Reynia Shifa
SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam Vol 6 No 2 (2024)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/serambi.v6i2.1219

Abstract

This study explores the relationship between Islamic Work Ethics (IWE) and organizational commitment (COM), with thriving at work (THR) as a mediating factor. Data were collected from 172 employees across various sectors in Jakarta and analyzed using Structural Equation Modeling (SEM) with the JAMOVI program. The findings reveal that while there is no direct relationship between IWE and organizational commitment, thriving at work fully mediates this relationship, highlighting the importance of fostering vitality and growth in the workplace. Furthermore, gender-specific analysis shows that the relationships among IWE, thriving, and commitment are significant only for female employees. This study contributes to the literature by uncovering the mediating role of thriving at work in the IWE-commitment relationship, a perspective underexplored in prior research. It also offers new insights into how gender influences the impact of Islamic work ethics on workplace outcomes, providing a nuanced understanding of these dynamics. Public Interest Statement The gender-specific findings further emphasize the importance of tailoring strategies to address men's and women's unique needs, ensuring a more equitable and supportive workplace for all.
Katakan Tidak Pada Bullying: Ceria Bersama Mewarnai Dunia Kecil Mereka Gustiawan, Deni; Risnawati, Henny; Santosa, Bambang; Sari, Hastuti Indra; Zulmita, Zulmita; Rahmadiana, Rahmadiana; Kasusilaningrum, Tyas; Fikri, Fikri
PROGRESIF: Jurnal Pengabdian Komunitas Pendidikan Vol. 5 No. 1 (2025)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36406/progresif.v5i1.23

Abstract

This activity was carried out by lecturers and HIMMA (Management Student Association) from the Swadaya Business and Communication Institute (SWINS) at Rumah Yatim Duren Sawit, East Jakarta, with the theme "Say No to Bullying: Cheerful Together Coloring Their Little World". Rumah Yatim Duren Sawit fosters 100 orphans, both boys and girls, aged between 7-17 years. The purpose of this activity is to provide joy to the foster children so that they can live their childhood lives with joy. The method used is a counseling method regarding the dangers of bullying and preventive measures against bullying behavior through video screenings, as well as providing drawing and coloring training, while inviting the foster children of Rumah Yatim Duren Sawit to play an active role in participating in various interactive & educational games. The result of this community service activity is the realization of a child's life that is free from bullying, and faces childhood life with full motivation and joy.
Co-Authors Abbas, Yenni Elfiza Achmadi Achmadi Akase, Jois Ana, Sri Anicetus, A. Asep Saefudin Azzahra, Reynia Shifa Bambang Santosa Basyiruddin, Basyiruddin Elfiza Abbas, Yeni Fikri Fikri Hendryadi Hendryadi Iwan Kurniawan Jufri, Rusdi Hidayat Kasusilaningrum, Tyas Mahmud, Gustofan Mulyadi Mulyadi Mustafa, Amna Raihan Pradana, Indra Prayoga, Rahmat Purwanti, Winaya Rahmadiana, Rahmadiana Rimi Gusliana Mais Risnawati, Henny Safrudin Safrudin saifudin, Asep Sari, Hastuti Indra Sugiono, Edi Syaikhu, Ahmad Tahir Rauf, Ainsyah Parasmitha Ulin Ibrahim Winaya Purwanti Zulmita, Zulmita