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The Influence of Competency Development and Change Readiness on Public Sector Performance Mediated by Organizational Culture Nur Ikhwan Kurnia; Eka Yudhyani; Sayid Irwan
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4668

Abstract

Public sector organizations in Indonesia are striving to become more agile and responsive amid rapid technological change and increasing public expectations, yet institutional inertia and resistance to change often hinder successful administrative transformation. This study examines the influence of competency development, organizational change readiness, and organizational culture on organizational performance at the Class I Immigration Office of TPI Samarinda during its transition period. The research investigates the direct effects of competency development and organizational change readiness on performance, along with the mediating role of organizational culture. Data were collected through a survey from 67 purposively selected employees and analyzed using partial least squares structural equation modeling. Findings indicate that competency development and organizational change readiness have significant positive direct effects on organizational performance. Organizational culture positively influences performance and partially mediates the relationship between competency development and performance. However, it does not mediate the link between organizational change readiness and performance, showing that readiness can drive results independently. These results underscore the need to invest in employee skill enhancement and change readiness to improve service quality and efficiency. Managers should focus on competency programs and supportive communication while building an adaptive organizational culture for effective and sustainable public sector transformation.
Pengaruh Motivasi Kerja dan Kompensasi Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi Pada PT Zafina Analitika Inspektama Samarinda Tisya Ayu Andriani; Imam Nazarudin Latif; Eka Yudhyani
Jurnal Impresi Indonesia Vol. 4 No. 11 (2025): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v4i11.7195

Abstract

PT Zafina Analitika Inspektama Samarinda merupakan perusahaan jasa survei dan pengujian kualitas batubara yang keberhasilannya bergantung pada kinerja karyawan. Namun, perusahaan masih menghadapi kendala berupa fluktuasi kinerja, tingkat ketidakhadiran yang tinggi pada beberapa divisi, serta keterbatasan dalam penghargaan dan pengembangan karier. Penelitian ini bertujuan untuk menganalisis pengaruh Motivasi Kerja dan Kompensasi terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai variabel mediasi. Pendekatan penelitian yang digunakan adalah kuantitatif dengan metode sensus terhadap 53 karyawan PT Zafina Analitika Inspektama Samarinda. Data dikumpulkan melalui kuesioner berskala Likert 1–5 dan dianalisis menggunakan Partial Least Squares–Structural Equation Modeling (PLS-SEM) dengan bantuan SmartPLS 3.0, meliputi uji validitas, reliabilitas, serta pengujian hubungan langsung, tidak langsung, dan mediasi antarvariabel. Hasil penelitian menunjukkan bahwa Motivasi Kerja berpengaruh positif dan signifikan terhadap Kinerja Karyawan, sehingga menjadi faktor paling dominan dalam peningkatan produktivitas. Kompensasi tidak berpengaruh langsung terhadap Kinerja, namun berpengaruh positif dan signifikan terhadap Kepuasan Kerja. Sementara itu, Motivasi Kerja tidak berpengaruh terhadap Kepuasan Kerja, dan Kepuasan Kerja tidak berpengaruh langsung maupun memediasi hubungan antara Motivasi, Kompensasi, dan Kinerja. Temuan ini menegaskan bahwa Kinerja Karyawan lebih dipengaruhi oleh motivasi intrinsik seperti dorongan berprestasi dan tanggung jawab, sedangkan Kompensasi dan Kepuasan Kerja lebih berperan menjaga stabilitas serta kenyamanan kerja. Implikasinya, perusahaan perlu memperkuat aspek motivasional melalui pengembangan karier dan sistem penghargaan atas prestasi, disertai pemberian kompensasi yang adil dan kompetitif untuk mempertahankan kepuasan serta loyalitas karyawan.
The Effect of Price, Customer Reviews, and Online Merchandising on Customer Loyalty with Purchase Intention as an Intervening Variable at Nusantara Medika Jaya Store in Samarinda Eka Yudhyani; Aliyah Aghitsni; Ivana Barus; Titin Ruliana; Sunarto Sunarto
Journal Research of Social Science, Economics, and Management Vol. 5 No. 9 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i9.1379

Abstract

This research aims to analyze the influence of price, online customer reviews, and online merchandising on customer loyalty, with purchase intention as an intervening variable at the Nusantara Medika Jaya Store in Samarinda on the Shopee platform. The population in this study consists of all consumers who have visited or transacted at the Nusantara Medika Jaya Store via Shopee within the last six months. The sampling technique employed was non-probability sampling with a purposive sampling approach, resulting in 211 respondents. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 software. The results of the study indicate that out of the ten hypotheses tested, four were accepted and six were rejected. The main findings show that online merchandising has a positive and significant effect on purchase intention, and purchase intention has a positive and significant effect on customer loyalty. Furthermore, purchase intention is proven to mediate the influence of online merchandising on customer loyalty. Price was found to have a positive and significant direct effect on customer loyalty but did not significantly influence purchase intention. On the other hand, online customer reviews were not proven to have a significant influence on either purchase intention or customer loyalty within this research model. These results confirm that online merchandising is the primary driver of purchase intention, while price serves as a direct determining factor in building long-term customer loyalty at the Nusantara Medika Jaya Store in Samarinda.
Determinant Factors of Firm Value: Cash Holdings and Dividend Policy as Mediation Eka Yudhyani; Umi Kulsum; Faizal Reza; Astrid Napita Sitorus; Nanda Wahyu Indah Kirana
JASF: Journal of Accounting and Strategic Finance Vol. 5 No. 2 (2022): JASF (Journal of Accounting and Strategic Finance) - December 2022
Publisher : Accounting Department, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jasf.v5i2.325

Abstract

In times of uncertainty such as a crisis, a company needs to maintain its value for its investors. Theory suggests that for uncertainty, the company needs to have cash holding, but on the other hand, it needs to pay dividends. Therefore, this research aims to prove the relationship between factors that affect firm value with cash holding and dividend policy as mediation. We conduct this research on the manufacturing company from 2015 to 2021 registered on Indonesia Stock Exchange. Using the purposive sampling method, 82 company was chosen and 574 data was studied. To test our hypotheses, we use SmartPLS. The results proved that cash holding can influence firm value, while dividend policy cannot. For the indirect effect, we found that profitability and net working capital indirectly affect firm value through cash holding. We explain the theory and practical implications and describe our study’s limitations. For future research, we suggest differentiating firm value before and during a financial crisis, and the industry sector that has the worst, moderate, and light impact from the crisis.
Environmental, Social, Governance Report, and Materiality Analysis Effect on Financial and Market Performance Andi Indrawati; Titin Ruliana; Eka Yudhyani; Nurfitriani Nurfitriani
JASF: Journal of Accounting and Strategic Finance Vol. 6 No. 1 (2023): JASF (Journal of Accounting and Strategic Finance) - June 2023
Publisher : Accounting Department, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jasf.v6i1.392

Abstract

Environmental, Social, and Governance (ESG) Reports and materiality analysis are increasingly becoming a primary focus in socially and environmentally responsible corporate practices. These two elements play an important role in building financial and market performance. This research investigates the influence of ESG Reports and materiality analysis on company financial and market performance. This research method uses secondary data from a number of companies in various industries listed in IDX during the 2017-2021 period. Based on the purposive sampling technique, the sample was 23 companies, so the data processed was 115 data. Regression analysis and other statistical techniques measure the relationship between ESG variables and a company's financial results. The research results prove that elements of social and governance ESG have a negative effect on financial performance. Materiality analysis has a positive effect on market performance. These findings provide a strong basis for companies to pay more attention to ESG, especially on the social and governance factors and materiality analysis as strategic tools in risk management and improving financial and market performance. In addition, this research also provides valuable information for investors and other stakeholders increasingly paying attention to ESG aspects in their investment decision-making. Some suggestions were made for future research on ESG reports and sustainability.