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Strengthening Civil Servants' Digital Talent Through Peer Learning: Building Digital Champions as the Foundation of Agile Government in North Pontianak District, Pontianak City, West Kalimantan Province Maris Gunawan Rukmana; Tunggul Prasodjo; Febby Suryatrisna; Lalu Budiman; Teguh Adiguna; Valencia Ovary Widyatamaka Saraswati
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2487

Abstract

This Community Service Program (PKM) aimed to enhance the digital talent capacity of 22 civil servants at the North Pontianak District Office through a peer learning scheme based on digital champions as a mechanism for internalizing agile government principles, thereby promoting faster, more accurate, adaptive, and consistent public services. The program was conducted over three days (22–24 April 2026) using three sequential methods: (1) a Participatory Digital Talent Assessment to identify digital talent gaps and select potential digital champions; (2) an Experiential Learning Workshop based on Kolb’s learning cycle to internalize the five most relevant agile government principles; and (3) a Structured Peer Learning scheme involving seven selected digital champions who mentored their colleagues through real workplace tasks. The assessment results indicated that 63.64% of participants were classified as proficient, 9.09% as developing, and 27.27% as beginners. A comparison of pre-test and post-test results revealed an increase of 11.36 percentage points in digital technical competencies and 4.45 percentage points in the understanding of agile government principles. The key outcomes of the program included the formal establishment of a digital peer learning mechanism as a permanent internal learning system through the North Pontianak District Head’s Commitment Charter, as well as the creation of an internal communication group connecting digital champions and civil servants via the WhatsApp platform. The findings demonstrate that the PKM program was effective in reducing the digital talent gap among civil servants, fostering the internalization of agile government values, and establishing an institutional foundation for the advancement of smart government at the local government level, particularly within district government institutions.
Enhancing Civil Servant Discipline through Modern Management Approaches Radityan Aufaadaffa Andiraputra; Azharisman Rozie; Tunggul Prasodjo
Journal of Research in Social Science and Humanities Vol 4, No 1 (2024)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v4i1.135

Abstract

The existence of regulations regarding civil servant discipline mandates that these employees exhibit high levels of discipline to deliver exceptional service, thereby fulfilling the government's objective of forming Civil Servants who serve society effectively. This study aims to examine the implementation of civil servant discipline, identify the inhibiting factors, and explore efforts to overcome obstacles in enforcing discipline among civil servants at the Samarinda City Personnel and Human Resources Development Agency Office. The research employs a qualitative approach with descriptive methods, utilizing both primary and secondary data sources. Data collection techniques include observation, interviews, and documentation. The theoretical framework is based on Hasibuan's theory of employee discipline indicators. The findings reveal that civil servant discipline at BKPSDM Samarinda City, based on the Discipline Indicator Theory, is generally good. However, several issues hinder the implementation of discipline, such as the long distance to the office, which affects mobility and time efficiency, and personality factors of undisciplined employees, who often misuse time after checking in and develop habits that are hard to change. Additionally, there is a lack of understanding among some employees regarding disciplinary regulations. Efforts to address these challenges include persuasive and firm reminders according to civil servant discipline rules, strict sanctions for rule violations, and dissemination of the latest disciplinary regulations to ensure understanding. The author suggests that BKPSDM Samarinda City should provide rewards for outstanding employees, address obstacles to discipline implementation more comprehensively, and be more explicit in sanctioning rule violations.
Paradigma Humanis dalam Pelayanan Publik Tunggul Prasodjo
Jurnal Ilmiah Ilmu Administrasi Publik Vol 7, No 1 (2017)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (264.219 KB) | DOI: 10.26858/jiap.v7i1.3438

Abstract

Tulisan ini bertujuan menjelaskan implementasi pelayanan publik dewasa ini dari perspektif/paradigma humanistis. Metode yang digunakan adalah metode deskriptif, yaitu menggambarkan beberapa kajian, kebijakan pelayanan publik dari berbagai literatur. Hasil kajian literatur menunjukkan bahwa pendidikan karakter dan penanaman nilai-nilai humanisme kepada para pelaksana pemberi layanan (elit pemerintahan/politik, aparatur birokrasi) sangat penting dan harus dilakukan agar proses pelayanan publik dapat lebih berkualitas dan memberi kepuasan optimal bagi para penerima layanan. Kata Kunci: Paradigma, humanis, pelayanan publik.