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All Journal Sosiohumaniora Ilmu Administrasi Publik SUPREMASI: Jurnal Pemikiran, Penelitian Ilmu-Ilmu Sosial, Hukum dan Pengajarannya Jurnal Ad'ministrare: Jurnal Pemikiran Ilmiah dan Pendidikan Administrasi Perkantoran Jurnal Office Journal of Public Administration and Government (JPAG) Pinisi Business Administration Review Journal of Research in Social Science and Humanities Golden Ratio of Marketing and Applied Psychology of Business Golden Ratio of Social Science and Education Golden Ratio of Community Services and Dedication Journal Of Human And Education (JAHE) Jurnal Penelitian Pendidikan Indonesia
Tunggul Prasodjo
Institut Pemerintahan Dalam Negeri
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Beyond Compliance: A Qualitative Meta-Synthesis of Public Service Motivation, Ethical Behavior, and Employee Performance in Public Organizations Tunggul Prasodjo
Golden Ratio of Social Science and Education Vol. 6 No. 1 (2026): December - May
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grsse.v6i1.2411

Abstract

This systematic literature review employs a qualitative meta-synthesis approach to examine the interconnected relationships between Public Service Motivation (PSM), ethical behavior, and employee performance within public organizations. Drawing from 64 peer-reviewed articles published between 2019 and 2026, sourced from Scopus, Web of Science, ScienceDirect, Emerald Insight, SpringerLink, and SAGE Journals, this study synthesizes empirical findings to develop an integrated conceptual framework. The analysis reveals five major themes: (1) PSM as a moral foundation of public employees; (2) ethical behavior as a mediating mechanism between motivation and performance; (3) employee performance beyond administrative compliance; (4) organizational climate and ethical leadership as contextual moderators; and (5) tensions between bureaucratic compliance and public values. The findings demonstrate that PSM serves as an intrinsic motivational foundation that shapes prosocial orientations, which are subsequently translated into meaningful performance outcomes through ethical behavior. Organizational contextual factors particularly ethical leadership and organizational climate significantly moderate these relationships. This review contributes theoretically by integrating PSM theory, social exchange theory, ethical leadership theory, and institutional theory into a unified framework. Practical implications suggest that public organizations should move beyond compliance-based governance toward value-based governance that emphasizes integrity, ethical leadership cultivation, and intrinsic motivation development to enhance public service quality.
Strengthening Civil Servants' Digital Talent Through Peer Learning: Building Digital Champions as the Foundation of Agile Government in North Pontianak District, Pontianak City, West Kalimantan Province Maris Gunawan Rukmana; Tunggul Prasodjo; Febby Suryatrisna; Lalu Budiman; Teguh Adiguna; Valencia Ovary Widyatamaka Saraswati
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2487

Abstract

This Community Service Program (PKM) aimed to enhance the digital talent capacity of 22 civil servants at the North Pontianak District Office through a peer learning scheme based on digital champions as a mechanism for internalizing agile government principles, thereby promoting faster, more accurate, adaptive, and consistent public services. The program was conducted over three days (22–24 April 2026) using three sequential methods: (1) a Participatory Digital Talent Assessment to identify digital talent gaps and select potential digital champions; (2) an Experiential Learning Workshop based on Kolb’s learning cycle to internalize the five most relevant agile government principles; and (3) a Structured Peer Learning scheme involving seven selected digital champions who mentored their colleagues through real workplace tasks. The assessment results indicated that 63.64% of participants were classified as proficient, 9.09% as developing, and 27.27% as beginners. A comparison of pre-test and post-test results revealed an increase of 11.36 percentage points in digital technical competencies and 4.45 percentage points in the understanding of agile government principles. The key outcomes of the program included the formal establishment of a digital peer learning mechanism as a permanent internal learning system through the North Pontianak District Head’s Commitment Charter, as well as the creation of an internal communication group connecting digital champions and civil servants via the WhatsApp platform. The findings demonstrate that the PKM program was effective in reducing the digital talent gap among civil servants, fostering the internalization of agile government values, and establishing an institutional foundation for the advancement of smart government at the local government level, particularly within district government institutions.
Enhancing Civil Servant Discipline through Modern Management Approaches Radityan Aufaadaffa Andiraputra; Azharisman Rozie; Tunggul Prasodjo
Journal of Research in Social Science and Humanities Vol 4, No 1 (2024)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v4i1.135

Abstract

The existence of regulations regarding civil servant discipline mandates that these employees exhibit high levels of discipline to deliver exceptional service, thereby fulfilling the government's objective of forming Civil Servants who serve society effectively. This study aims to examine the implementation of civil servant discipline, identify the inhibiting factors, and explore efforts to overcome obstacles in enforcing discipline among civil servants at the Samarinda City Personnel and Human Resources Development Agency Office. The research employs a qualitative approach with descriptive methods, utilizing both primary and secondary data sources. Data collection techniques include observation, interviews, and documentation. The theoretical framework is based on Hasibuan's theory of employee discipline indicators. The findings reveal that civil servant discipline at BKPSDM Samarinda City, based on the Discipline Indicator Theory, is generally good. However, several issues hinder the implementation of discipline, such as the long distance to the office, which affects mobility and time efficiency, and personality factors of undisciplined employees, who often misuse time after checking in and develop habits that are hard to change. Additionally, there is a lack of understanding among some employees regarding disciplinary regulations. Efforts to address these challenges include persuasive and firm reminders according to civil servant discipline rules, strict sanctions for rule violations, and dissemination of the latest disciplinary regulations to ensure understanding. The author suggests that BKPSDM Samarinda City should provide rewards for outstanding employees, address obstacles to discipline implementation more comprehensively, and be more explicit in sanctioning rule violations.
Co-Authors Ahmad Firman Anshar Daud Arfiani, Arfiani Asri asri Azharisman Rozie Burhanuddin Burhanuddin Delly Mustafa Epifania Datu Popang Febby Suryatrisna Harbani Pasolong Hasbiah Hasbiah, Hasbiah Lalu Budiman Maris Gunawan Rukmana Muh. Darwis Muhammad Aris Muhammad Idris Murtiadi Awaluddin Mustaking, Mustaking Radityan Aufaadaffa Andiraputra Risma Niswaty Saifuloh, Nur Imam Sitti Chaeriah Ahsan Sitti Hardiyanti Arhas Syahruni Teguh Adiguna Valencia Ovary Widyatamaka Saraswati