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All Journal Dinasti International Journal of Digital Business Management Jurnal Pengabdian UNDIKMA Studium: Jurnal Pengabdian Kepada Masyarakat Asian Journal of Management Analytics Journal of Business Studies and Management Review Journal of Management and Innovation Entrepreneurship (JMIE) Indonesian Educational Administration and Leadership Journal (IDEAL)
Setiawan, Wahyu Juari
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Other

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Building Smart Village Governance Beyond Technology: Evidence From a Participatory Action Research on OpenSID Implementation in Indonesia Saadah, Mar Atun; Yanti, Ovie; Setiawan, Wahyu Juari; Syeftiani, Try; Permana, Kurnia; Hendriyaldi, Hendriyaldi; Muhammad Haris
Jurnal Pengabdian UNDIKMA Vol. 7 No. 1 (2026): February
Publisher : LPPM Universitas Pendidikan Mandalika (UNDIKMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jpu.v7i1.18877

Abstract

This community service program aims to strengthen village governance capacity through mentoring and assistance in implementing the digital Village Information System (OpenSID) as part of Indonesia’s Smart Village agenda. The program focuses on improving administrative services, data management, and community participation at the village level. Using a Participatory Action Research (PAR) approach, the program was conducted in Jujun Village and involved village officials, community members, local government representatives, and digital platform developers. The intervention consisted of sequential stages, including policy socialization on the role of the Village Information System in smart governance, capacity-building workshops for village officials, hands-on technical assistance in operating OpenSID, and community outreach to promote SID-based public services. Evaluation was conducted two weeks after implementation using qualitative indicators encompassing knowledge, attitudes, skills, partnership dynamics, and follow-up commitment. The findings indicate improvements in digital literacy and operational capacity among village officials, as well as increased community awareness of digital public services. However, the program also revealed limitations in sustaining digital transformation, particularly related to managerial commitment, leadership-driven institutionalization, and resource ownership. Stakeholder participation was evident but often remained normative rather than transformative. Overall, this community service initiative contributes to ongoing discussions on digital governance and rural development by demonstrating that technology adoption alone is insufficient to achieve smart governance outcomes. Instead, sustained impact depends on participatory capacity building and the development of dynamic managerial capabilities that enable villages to institutionalize digital governance practices over time.
Co-Authors Adrian, Zulfina Awlawi, Basyit Dahmiri Erida Hendriyaldi Hendriyaldi Isfa, Salsabila Mar Atun Saadah Muhammad Haris Musnaini Novita Sari Permana, Kurnia Rosyid, Garry Yuesa Shofia Amin Siregar, Ade Perdana Sry Rosita Sumarni Sumarni Syamsasni, Anggun Syaparuddin Variha, Anetha Yanti, Ovie Zulfina Adriani