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All Journal Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Administrasi Publik Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran PENA BANGSA: BISNIS DAN TATA KELOLA PUBLIK ADPTIF
Dewi Sulfa Saguni
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Collaborative Process: Trust Building Indicator Dalam Pengelolaan Objek Wisata Alam Mendatte Park Di Kabupaten Enrekang Hidayat, Muhammad Hidayat Djabbari; Khairil Amran; Dewi Sulfa Saguni
Jurnal Administrasi Publik Vol 19 No 2 (2023): Jurnal Administrasi Publik
Publisher : Pusat Pengembangan dan Pelatihan dan Kajian Manajemen Pemerintahan Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52316/jap.v19i2.179

Abstract

Membangun kepercayaan dalam proses kolaborasi pengembangan potensi pariwisata merupakan langkah penting dalam menjaga keseimbangan antara memanfaatkan daya tarik pariwisata dan pemeliharaan daya tarik pariwisata yang berkelanjutan dengan memastikan bahwa proses kolaborasi antar entitas yang terlibat merasa aman dan nyaman didalam proses kolaborasi. Tujuan penelitian adalah untuk menganalisis menganalisis trust building indicator dalam proses kolaborasi untuk pengembangan objek wisata alam Mendatte Park. Metode penelitian menggunakan pendekatan kualitatif yang dianalisis secara deskriptif berdasarkan data yang diperoleh menggunakan teknik pengumpulan data melalui proses wawancara, observasi dilapangan, dan melihat dokumen-dokumen. Adapun data yang diperoleh kemudian dianalisis dengan beberapa tahapan, yakni: data reduction, data display dan conclusion drawing/verification. Teknik penentuan informan menggunakan teknik purposive sampling, Adapun informan dalam penelitian ini adalah 1) Dinas Pariwisata Kabupaten Enrekang; 2) Kepala Desa Mendatte; 3) Pengelola (BUMDes Makinawa Mendatte); 3) Penyedia jasa penginapan dan rumah makan (Villa Bambapuang); dan 4) Pengunjung objek wisata alam Mendatte Park. Hasil penelitian menunjukkan proses collaborative governance dengan menggunakan indikator trust building (membangun kepercayaan) di objek wisata alam Mendatte Park dilakukan dengan membangun proses komunikasi formal dan informal yang yang mengedepankan hubungan yang setara serta saling menghargai antar stakeholder. Proses membangun kepercayaan antar stakeholder dipengaruhi oleh beberapa indikator, yakni proses komunikasi, komitmen antar stakeholder, visi bersama, dan dampak yang dihasilkan dari proses kerjasama.
Strategi Pemerintah Kabupaten Jeneponto dalam Pelaksanaan Kebijakan SDGs Desa untuk Mewujudkan Tujuan Pembangunan Berkelanjutan Widyawati; Sulmiah; Dewi Sulfa Saguni; Muhammad Hidayat Djabbari
Jurnal Administrasi Publik Vol 20 No 1 (2024): Jurnal Administrasi Publik
Publisher : Pusat Pengembangan dan Pelatihan dan Kajian Manajemen Pemerintahan Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52316/jap.v20i1.292

Abstract

Beberapa negara maju telah merumuskan solusi untuk mengatasi ketimpangan pembangunan pedesaan dan perkotaan, yang dapat mendorong pencapaian tujuan pembangunan berkelanjutan. Di Indonesia, langkah ini diimplementasikan melalui kebijakan PDTT No.13/2020 tentang pembangunan desa berkelanjutan, yang mengadopsi 17 tujuan SDGs. Penelitian ini bertujuan untuk menganalisis strategi Pemerintah Kabupaten Jeneponto dalam mengoptimalkan pelaksanaan kebijakan pembangunan desa berkelanjutan guna mencapai tujuan pembangunan berkelanjutan. Metode penelitian kualitatif dipilih untuk menjawab tujuan penelitian ini. Data penelitian diperoleh melalui wawancara, studi literatur, dan observasi, kemudian dianalisis menggunakan teknik Interactive Model Analysis. Hasil penelitian menunjukkan bahwa Pemerintah Kabupaten Jeneponto memiliki kekuatan dalam melakukan pendampingan pembuatan RPJMDes oleh Dinas Pemberdayaan Masyarakat dan Desa. Namun, kelemahan yang ditemukan adalah belum adanya regulasi lokal yang mengawal pelaksanaan SDGs Desa dan kurangnya koordinasi antara pemerintah daerah dan desa. Pemerintah Kabupaten Jeneponto, sesuai hasil penelitian dapat melaksanakan beberapa strategi dalam pelaksanaan pembangunan desa berkelanjutan, meliputi penguatan pendampingan pembuatan RPJMDes, optimalisasi kegiatan pembinaan, peningkatan koordinasi antar OPD, serta penyusunan regulasi SDGs Desa. Penelitian ini berkontribusi dalam memberikan panduan strategis bagi pemerintah daerah untuk mendukung keberhasilan pembangunan desa berkelanjutan yang berdampak positif pada kesejahteraan masyarakat. Selain itu penelitian ini juga relevan untuk pengembangan kebijakan dan aplikasi praktis di bidang pembangunan berkelanjutan, serta dapat menjadi referensi bagi daerah lain dalam mengimplementasikan kebijakan serupa.
Transformasi Model Pariwisata Digital Berbasis Masyarakat Lokal di Kabupaten Enrekang: Pendekatan Model AIDDA Muhammad Hidayat Djabbari; Dewi Sulfa Saguni; Eva Elivia
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 2, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i2.4335

Abstract

The transformation of digital tourism has become a crucial necessity in efforts to enhance the competitiveness of tourist destinations in the modern era. This research is based on the digital tourism model, specifically in the context of community-based tourism management using the AIDDA (Attention, Interest, Desire, Decision, Action) model approach. The AIDDA model concept is an effective communication approach in the development of digital tourism, used to understand and influence the behavior of prospective tourists through digital tourism management aimed at increasing tourist interest. This study aims to analyze a suitable digital tourism model to be applied in Enrekang Regency using the AIDDA model approach. The research method used is qualitative with a descriptive approach. Data was collected through observation, in-depth interviews, and documentation, and then analyzed using the Interactive Model Analysis technique. The research results show that the AIDDA model is effective in promoting tourism destinations in Enrekang Regency through five stages: (1) Awareness, where promotion through social media increases tourists' awareness of the uniqueness of the destination; (2) Interest, influenced by positive reviews from previous visitors and supporting facilities; (3) Desire, formed by repeated promotions about the comfort and beauty of the destination's nature; (4) Decision, influenced by easy accessibility and positive reviews; and (5) Action, where tourist visits generate positive feedback that strengthens the promotion cycle. The novelty of this research lies in the application of the AIDDA model in the context of community-based tourism management
Peningkatan Kualitas Pelayanan Publik Melalui Penerapan Teknologi Informasi dan Komunikasi di Kantor Desa Palewai Muhammad Hidayat Djabbari; Widyawati; Dewi Sulfa Saguni; Sriayu Pracita; Nimrah Rahmayanti Yusuf; Hanif Kurniadi
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 4 No. 4 (2023): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The application of information and communication technology (ICT) in public services provides significant opportunities for the development and advancement of rural areas. However, rural governments, as the frontliners in providing public services, face challenges due to a lack of human resources with skills and knowledge in ICT. Therefore, there is a need for continuous efforts to enhance the capacity of human resources through sustained community service activities. The objective of this Community Service Program (PKM) is to improve the quality of public services through the implementation of information and communication technology at the Palewai Village Office. The execution of this program is carried out through three stages of activities. The results of this community service effort include recommendations for using a website as a public information platform, harnessing ICT in public services, and allocating budget resources for infrastructure and facilities that support ICT implementation. This article is of great importance as a reference for carrying out community service activities, especially those related to enhancing the quality of public services through the utilization of ICT in rural governance.
Efektivitas Tata Kelola Kolaboratif Multi Sektor dalam Percepatan Penurunan Stunting di Kabupaten Bone Anisa Fitri; Sulmiah; Nina Agustina; Widyawati; Dewi Sulfa Saguni
PENA BANGSA: Bisnis dan Tata Kelola Publik Adaptif Vol. 1 No. 2 (2025): December 2025
Publisher : PT. Palem Edukasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/pb.v1i2.549

Abstract

This study aims to analyze the effectiveness of multi-sector collaborative governance in accelerating stunting reduction in Bone Regency. This research departs from the still high prevalence of stunting which has an impact on the quality of human resources and regional economic productivity. The research approach used is qualitative descriptive with data collection techniques through interviews, observations, and documentation of stakeholders. Data analysis uses the Miles, Huberman, and Saldana models through the stages of reduction, presentation, and drawing conclusions. The results of the study show that cross-sector collaboration in reducing stunting in Bone Regency has been quite effective from the five dimensions of collaboration effectiveness according to Roberts (2016), namely common goals, mutuality, enabling environment, trust, and certain personal characteristics. This collaboration has contributed to reducing the prevalence of stunting from 25.3% in 2023 to 21.9% in 2024 based on e-PPGBM data. The conclusion of this study confirms that adaptive and evidence-based collaborative governance is effective in accelerating the achievement of stunting reduction targets in Bone Regency.
Pengaruh Tata Kelola dan Partisipasi Masyarakat Terhadap Efektifitas Pengelolaan Dana Desa di Desa Mattirobulu Kabupaten Bone Nina Agustina; Herlina Sakawati; Anisa Fitri; Putri Dzakila Handayani; Dewi Sulfa Saguni
PENA BANGSA: Bisnis dan Tata Kelola Publik Adaptif Vol. 1 No. 2 (2025): December 2025
Publisher : PT. Palem Edukasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/pb.v1i2.556

Abstract

This study aims to determine the influence of governance and community participation on the effectiveness of village fund management in Mattirobulu Village, Bone Regency. The underlying problem is weak governance, which has a direct impact on the low level of community participation. Governance processes such as Musrenbangdes (Village Development Planning Meeting) are often carried out merely as a formality and not in accordance with regulations, so that community participation in planning is not optimally accommodated. This research is a quantitative study using a descriptive approach. Data were collected through observation, interviews, questionnaires, and documentation. The data analysis techniques used include instrument validity and reliability tests, descriptive statistical analysis, normality tests, and inferential statistical analysis. The results show that the coefficient of determination (R Square) for the governance and community participation variables is 0.772. This indicates that governance and community participation together are able to explain 77.2% of the variance in the effectiveness of village fund management in Mattirobulu Village, which can be categorized as strong. This means that good governance is inherently linked to meaningful community participation, and effective village fund management cannot be separated from sound governance systems and active community involvement.
Kualitas Layanan Transportasi Umum: Studi Kasus pada Pelayanan Bus Trans Mamminasata Kota Makassar Putri Dzakilla Handayani; Anisa Fitri; Nina Agustina; Nurul Ayuni; Dewi Sulfa Saguni
PENA BANGSA: Bisnis dan Tata Kelola Publik Adaptif Vol. 1 No. 2 (2025): December 2025
Publisher : PT. Palem Edukasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/pb.v1i2.557

Abstract

The development of Makassar City as an economic activity center in Eastern Indonesia demands the availability of efficient, safe, and comfortable public transportation for the community. Through the Buy The Service (BTS) policy, the government introduced the Trans Mamminasata Bus as an effort to improve sustainable urban mobility. However, over time, the usage rate of this service has experienced a significant decline, indicating a persistent gap between public expectations and the actual service delivered. This study aims to analyze the service quality of the Trans Mamminasata Bus based on the five dimensions of Servqual: tangibles, reliability, responsiveness, assurance, and empathy. The approach used is descriptive qualitative, with data analysis conducted through the stages of reduction, presentation, and conclusion drawing using the Miles and Huberman model. The results show that the Trans Mamminasata Bus has contributed to improving the quality of public transportation in Makassar through adequate facilities and the implementation of a digital service system. However, issues remain regarding punctuality, inadequate bus stop conditions, and limited service information. Overall, the service quality is considered good but requires improvement in facility maintenance and public outreach. These findings are expected to provide input for local governments and operators in strengthening a public transportation system that prioritizes community satisfaction and ensures service sustainability in the future.
Co-Authors Anisa Fitri Eva Elivia Hanif Kurniadi Herlina Sakawati Khairil Amran Muhammad Hidayat Djabbari Nimrah Rahmayanti Yusuf NINA AGUSTINA Nurul Ayuni Putri Dzakila Handayani Putri Dzakilla Handayani Sriayu Pracita Sulmiah Widyawati