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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kajian Pariwisata dan Bisnis Perhotelan Jurnal Cahaya Mandalika Journal Of Academia In English Educations (JADEs) An Idea Health Journal Sahabat Sosial: Jurnal Pengabdian Masyarakat
Afni, Fauza
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Arts Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Jurnal Kajian Pariwisata dan Bisnis Perhotelan

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Analisis Komunikasi Internal Karyawan di HW Hotel Padang Fitri, Hikmah; Kasmita, Kasmita; Afni, Fauza
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 5 No 1 (2024): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v5i1.71672

Abstract

This research was motivated by the lack of internal employee communication, resulting in decreased employee performance. This study aims to determine internal communication at HW Hotel Padang. This type of research is descriptive research with quantitative data with survey methods. The population in this study was all employees of HW Hotel Padang, totaling 45 people with a sampling technique using total sampling. The data in this study used primary data and secondary data. The data collection technique used is a questionnaire that is arranged before. Instrument trials use validity tests and reality tests. The data was analyzed using SPSS program version 25.00. The results of this study are the results of respondents' achievements in the downward communication dimension (74%) categorized as good, which concluded that leaders almost all the time give orders to employees to do every task but the attitude of superiors when providing information is not right. The results of respondents' achievements in the upward communication dimension (63.85%) are categorized as sufficient, where employees almost routinely submit reports after doing work, it's just that employees have little difficulty conveying aspirations about work-related matters. The results of respondents' achievements on the diagonal communication dimension (79.95%) are categorized as good, where employees as a whole are responsible for the work given, it's just that sometimes employees find it difficult to understand the message given.
Peran Alternative Job Opportunity dalam Memoderasi Pengaruh Work Engagement dan Job Satisfaction terhadap Turnover Intention di Industri Perhotelan Abrian, Youmil; Lisna, Yuke Permata; Andres, Fran Serano; Afni, Fauza
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 6 No 1 (2025): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v6i1.77572

Abstract

This study is motivated by the discovery of several facts about the problem of high turnover rates, in the hotel industry in West Sumatra, and there are a lot of employee movement from one hotel to another. The purpose of this study was to determine the role of Alternative Job Opportunity moderating the effect of Work engagement and Job satisfaction on Turnover Intention in the hospitality industry in West Sumatra Indonesia. This research is a quantitative type of causal associative approach with a survey method. The population of this study is staff who have worked for more than 1 year in the hospitality industry in West Sumatra. The sample technique used is purposive sampling. Collecting data for this study by distributing questionnaires that have been tested for validity and reliability. Data analysis using moderation regression with smart PLS 3.0 software. research results (1) There is a negative and significant influence between work engagement variables and turnover intention. (2) A negative and significant effect of job satisfaction on turnover intention was found (3) Simultaneously, a significant effect was found between the variables of work engagement and job satisfaction on turnover intention (4) Alternative Job Opportunity is able to moderate the effect of work engagement and job satisfaction on turnover intention significantly.
Co-Authors Assagaf, Farha Astuti, Aldian Azwar, Hendri Fadilah, Rahmi Fitri Andriani, Fitri Fitri, Hikmah Fran Serano Andres Gussman, Gussman Hindun Mila Hudzaifah Honesty Yonanda Ayudhia, Honesty Yonanda Irmayanti Irmayanti, Irmayanti Kasmita Kasmita Lusianawati, Hayu Novilla, Arina Pannyiwi, Rahmat pasaribu, pasaribu Rauza Sukma Rita Utami, Yuri Pratiwi Vici Syahril Chairani Wally, Erny Yanti Setianti Youmil Abrian Yuke Permata Lisna