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All Journal Publisia: Jurnal Ilmu Administrasi Publik Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara JIAN (Jurnal Ilmiah Administrasi Negara) Journal of Transformative Governance and Social Justice
Musta'ana
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Environmental Science Public Health Social Sciences

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Public Services in the Era of Digitalization: Effectiveness of SIMANIZ Application Innovation in Local Government Scope Musta'ana; Wulandari, Septi; Septian, Esa; Ximenes, Manuel
Publisia: Jurnal Ilmu Administrasi Publik Vol. 10 No. 2: Oktober 2025
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/pjiap.v10i2.15833

Abstract

Licensing Management (SIMANIZ) in supporting the quality of public services at DPMPTSP Bojonegoro Regency. This research uses a quantitative approach with survey techniques on 100 respondents of the service user community. A total of 15 service attributes were used to evaluate the performance and level of importance of services, which were then analyzed using the (IPA) method. The results showed that the majority of attributes were in a strategic position with high performance and importance values. This finding indicates that the SIMANIZ application has played a role in improving the speed, efficiency, and accessibility of public services. However, some attributes are in priority areas for evaluation, especially related to service speed and continuity of system development. This study recommends the need for continuous improvement of service features that are considered important by the community in order to achieve digital services that are effective, adaptive, and oriented to the needs of service users.
Analysis of Flood Disaster Management in Regional Medium-Term Development Plans: A Dynamic Governance Perspective Janah, Reni Agustina Miftakul; Wulandari, Septi; Musta'ana
Journal of Transformative Governance and Social Justice Vol. 4 No. 1 (2026): January, 2026
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/j-tragos.v4i1.16573

Abstract

Flooding is a recurring disaster in Bojonegoro Regency, resulting in significant losses for the community and driving home the importance of adaptive and sustainable mitigation policies. This research aims to analyze the implementation of flood disaster management as outlined in the Bojonegoro Regency Regional Medium-Term Development Plan 2025-2029, using the perspective of dynamic governance, which focuses on organizational culture, government capabilities, and the capacity for policy change. The research employs a qualitative method with a case study design, involving an analysis of the Regional Medium-Term Development Plan document and in-depth interviews with relevant regional officials. The findings indicate that while the RPJMD includes comprehensive directions for flood mitigation, its implementation remains suboptimal in the aspects of Able People and Agile Process, primarily due to limitations in technical capacity and cross-sectoral coordination. Nevertheless, the dimensions of Thinking Ahead, Thinking Again, and Thinking Across are beginning to develop through the utilization of risk data, annual evaluations, and inter-agency cooperation. This research concludes that while the foundations of dynamic governance have been established, there is still a need to strengthen human resources, integrate information systems, and ensure consistency in the implementation of flood control programs.
Co-Authors Ana Kumalasari Esa Septian Febriyanto, Edy Hendani, Hanna Putri Ida Swasanti Janah, Reni Agustina Miftakul Kholifatul Muayana, Siti Muhammad Miftahul Huda Pujianto Rupiarsieh SEPTI WULANDARI Septi Wulandari Septiana, Vita Nugrah Teguh Cahyono Wahyuni, Shella Fitria Ximenes, Manuel Yesika Pebriyanto, Doni