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All Journal Jurnal PkM MIFTEK Jurnal Teknologi Informasi
Kalimat, Arul Budi
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Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

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Peningkatan Pengalaman Pengguna Pada Platform Sepulsa Sumarna, Ertansyah Rizal Priadi; Kalimat, Arul Budi; Rahayu, Yari Ardiansyah; Suparman, Tegar Radiansyah; Hestiyanti, Mita; Rahayu, Asri Nurjati; Nurhayati, Mila; Ramdhani, Nabila Aprilia
JuTI "Jurnal Teknologi Informasi" Vol 2, No 2 (2024): Februari 2024
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat - Universitas Teknologi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26798/juti.v2i2.1170

Abstract

Sepulsa.com, merupakan sebuah situs web yang menyediakan layanan pengisian pulsa, pembelian voucher game, dan beragam transaksi keuangan lainnya. Pentingnya usability pada sepulsa.com melampaui sekadar pertimbangan praktis karena hal ini mencerminkan tantangan nyata dalam menghadirkan pengalaman pengguna yang memuaskan. Metode yang digunakan pada penelitian ini yaitu menggunakan user centered design (UCD). Hal ini bertujuan untuk memastikan bahwa desain UI/UX produk atau sistem sesuai dengan kebutuhan pengguna, mengurangi kesalahan, meningkatkan efisiensi, dan mengurangi biaya pengembangan. Penelitian ini mengevaluasi fitur register, login, dan pembelian voucher game dengan menggunakan system usability scale (SUS). Hasil evaluasi awal menunjukkan nilai rata-rata di bawah 68, menandakan adanya masalah usability yang memerlukan perbaikan. Namun, analisis lebih lanjut menunjukkan bahwa fokus pada perbaikan fitur akses voucher game dan penyesuaian pada register serta login dapat meningkatkan skor evaluasi ke dalam kategori yang lebih baik sesuai dengan system usability scale (SUS), mencapai nilai rata-rata untuk login sebesar 71.625, diklasifikasikan sebagai "good" dengan grade scale c.
Program Kerja Unggulan Pengembangan UMKM Usaha Kuliner dan Fashion di Desa Wanaraja Aisyah, Risa; Kalimat, Arul Budi; Maulana, Ilham Ahmad; Harlini, Meti; Uyun, Syifa Qurrotul; Destia, Triyanda Putra; Aziz, Rafi Nurkholiq; Ilyasa, Salya; Nuraisah, Siti; Adela, Yoga; Gunawan, Sendi Febrian; Fadilah, Luthfi Aqshol; Setiawan, Muhamad Yogi; Muntiani, Via; Febis, Delsa Tria; Padini, Dewi Sri; Hendriyana, Hendriyana; Purkon, Haikal Muhammad; Nadila, Ai Salsa; Nugraha, Mochammad Suva
Jurnal PkM MIFTEK Vol 4 No 1 (2023): Jurnal PkM MIFTEK
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/miftek/v.4-1.1319

Abstract

MSMEs are required to be able to compete and create products that can be accepted, not only by domestic consumers (Indonesia) but also consumers in Southeast Asia. MSMEs are able to support large businesses, such as providing raw materials, spare parts and other supporting materials. Therefore, through this Real Work Lecture (KKN) program, Group 10 KKN conducts training and assistance to Micro, Small and Medium Enterprises actors in Wanaraja Village for 1 month. With the aim of helping and providing an understanding of how very influential branding and packaging design are in product marketing in the market. As for the results achieved by Micro, Small and Medium Enterprises, their products will have product branding and logos and be able to market MSME products online.
Analisis Dan Peningkatan Pengalaman Pengguna Pada Platform Sepulsa Menggunakan Metode Use Centered Design (UCD) Rahayu, Yari Ardiansyah; Kalimat, Arul Budi; Sumarna, Ertansyah Rizal Priadi; Suparman, Tegar Radiansyah; Hestiyanti, Mita; Rahayu, Asri Nurjati; Nurhayati, Mila; Ramdhani, Nabila Aprilia
Jurnal Teknologi Informasi Vol 4, No 1 (2025): Agustus 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat - Universitas Teknologi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26798/juti.v4i1.1174

Abstract

Sepulsa.com, is a website that provides credit top-up services, purchasing game vouchers, and variousother financial transactions. The importance of usability on sepulsa.com goes beyond just practicalconsiderations as it reflects the real challenges in delivering a satisfying user experience. The methodused in this research is user centered design. This aims to ensure that the UI/UX design of the productor system meets user needs, reduces errors, increases efficiency, and reduces development costs. Thisresearch evaluates the register, login and purchase game voucher features using the system usabilityscale (SUS). Initial evaluation results show an average score below 68, indicating a usability problemthat requires improvement. However, further analysis shows that focusing on improving the gamevoucher access feature and adjustments to register and login can increase the evaluation score into aJuTI “Jurnal Teknologi Informasi”Fakultas Teknologi InformasiUniversitas Teknologi Digital Indonesia (d.h STMIK AKAKOM)DOI: 10.26798/juti.v1i2.xxx vol.1, No.2, Februari, e-ISSN: 2962-4118better category according to the system usability scale (SUS), reaching an average score for login of71,625, classified as "good" with a grade scale of c.Keywords: Usability, UI/UX, Sepulsa, User Centered Design, System Usability Scale
Co-Authors Adela, Yoga Aisyah, Risa Aziz, Rafi Nurkholiq Destia, Triyanda Putra Fadilah, Luthfi Aqshol Febis, Delsa Tria Gunawan, Sendi Febrian Harlini, Meti Hendriyana Hendriyana Hestiyanti, Mita Ilyasa, Salya Maulana, Ilham Ahmad Muntiani, Via Nadila, Ai Salsa Nugraha, Mochammad Suva Nurhayati, Mila Padini, Dewi Sri Purkon, Haikal Muhammad Rahayu, Asri Nurjati Rahayu, Yari Ardiansyah Ramdhani, Nabila Aprilia Setiawan, Muhamad Yogi Siti Nuraisah, Siti Sumarna, Ertansyah Rizal Priadi Suparman, Tegar Radiansyah Uyun, Syifa Qurrotul