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All Journal Dinasti International Journal of Management Science Annals of Management and Organization Research Arus Jurnal Sosial dan Humaniora Smart Society: Community Service and Empowerment Journal Jurnal Multidisiplin West Science PERFECT EDUCATION FAIRY Journal of Innovative and Creativity JOT
Sri Wahyuningsih
Universitas Mitra Bangsa
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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The Influence of Career Development Through Certification and The Quality of Certification Implementation on The Performance of Polri Educator Members at The Republic of Indonesia Police Certification Institute Switbertus Budhi Prasetiyo; Kemal Taufik; Sri Wahyuningsih
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6557

Abstract

The expected objectives of this study are to solve the following problems: To determine the effect of career development through certification on the work spirit of Polri educators, To determine the effect of the quality of certification implementation on the work spirit of Polri educators and To determine the effect of career development through certification (X1) and the quality of certification implementation simultaneously on work spirit. This is proven by the results of the partial test (t test) which shows a t-count value of 2.923 which is greater than the t-table of 1.995 at a significance level of 0.05, the quality of certification implementation has a positive and significant effect on the work spirit of Polri educators. The results of the partial test (t test) show a t-count value of 2.252 which is greater than the t-table of 1.995. Career development through certification and the quality of certification implementation simultaneously have a positive and significant effect on the work spirit of Polri educators. This is demonstrated by the results of the simultaneous test (F test), with an F-value of 13.988, which is greater than the F-table of 2.71, and a significance level of 0.000 < 0.05. Thus, the two independent variables jointly contribute significantly to improving the work morale of Polri educators. This is indicated by the coefficient of determination (R-square) of 0.233, meaning that 23.3% of the variation in work morale of Polri educators can be explained by these two variables, while the remaining 76.7% is influenced by other factors not examined in this study.
The Influence of Organizational Climate and Career Development on Employee Job Satisfaction Administrative Affairs Agency, General Section of The Metro Jaya Police Resort Police Tri Buana; Kemal Taufik; Sri Wahyuningsih
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6558

Abstract

This research has the following research objectives: To determine the influence of organizational climate on employee job satisfaction, To determine the influence of career development on employee job satisfaction and To determine the influence of organizational climate and career development on employee job satisfaction at the General Section of the Administrative Affairs Agency. The partial test results show that the Organizational Climate variable (X1) has a greater t-value than the t-table, so the alternative hypothesis is accepted, Career Development has a significant effect on Job Satisfaction. The partial test results show that the Career Development variable (X2) has a significant effect on Job Satisfaction. Organizational Climate and Career Development simultaneously have a significant effect on Job Satisfaction, Organizational Climate and Career Development simultaneously have a significant effect on Job Satisfaction. The results of the simultaneous test (F test) indicate that Organizational Climate and Career Development simultaneously have a positive and significant effect on Job Satisfaction. The Adjusted R Square value of 0.889 indicates that 88.9% of the variation in Job Satisfaction can be explained by these two variables, while 11.1% is influenced by other factors not examined in this study. The high contribution of these two independent variables indicates that the job satisfaction of Polri personnel at the General Section by the internal work atmosphere of the organization and the clarity of career development directions provided by the institution.
The Impact of Competence and Work Discipline on Employee Performance at XLSmart Broto Wiyono; Sri Wahyuningsih; Yeti Rohayati; Dwiwahjuni Wulandari
Annals of Management and Organization Research Vol. 7 No. 3 (2026): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i3.3494

Abstract

Purpose: This study aims to examine the effect of competence and work discipline on employee performance at XLSmart Jakarta. The focus is to understand how these two human resource dimensions contribute to organizational success in a highly competitive business environment Research Methodology: The research adopts a quantitative approach with descriptive and verificative methods. The population consists of 400 employees, and a sample of 80 respondents was determined using the Slovin formula. Data were collected through questionnaires and analyzed using SPSS version 25. Validity and reliability tests confirmed that all indicators were appropriate and consistent for measuring the study variables. Results: The findings show that both competence and work discipline have a significant positive effect on employee performance. The regression model Y = 26.423 + 0.226X1 + 0.178X2 explains that improvements in competence and discipline lead to better performance outcomes. The coefficient of determination (R²) of 0.627 indicates that 62.7% of performance variance is explained by competence and discipline, while 37.3% is due to other factors not investigated in this study. Conclusions: Competence and discipline are essential drivers of employee performance. Organizations need to strengthen training programs and enforce discipline consistently to maximize productivity. Limitations: This study is limited to one company and uses cross-sectional data, which may restrict generalizability. Contribution: Explain how this study can contribute. To whom, what study area, discipline, etc.
Pengaruh Pelayanan Administrasi dan Ketersediaan Obat Terhadap Kepuasan Pasien di Klinik Drip Me Up Margareta Kortona Soka; Eddy Hermawan Hasudungan Panjaitan; Sri Wahyuningsih
Arus Jurnal Sosial dan Humaniora Vol 6 No 1: April (2026)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v6i1.2389

Abstract

Pengaruh Pelayanan Administrasi dan Ketersediaan Obat terhadap Kepuasan Pasien di Klinik Drip Me Up. Tesis, Program Studi Magister Manajemen Konsentrasi Manajemen Rumah Sakit, Pascasarjana Universitas Mitra Bangsa, Jakarta, 2026. Latar belakang penelitian ini didasarkan pada meningkatnya persaingan klinik skala kecil seiring tingginya tuntutan masyarakat terhadap pelayanan kesehatan yang cepat, bermutu, dan berorientasi pada pasien. Kepuasan pasien tidak hanya ditentukan oleh tindakan medis, tetapi juga dipengaruhi oleh pelayanan administrasi yang efektif serta ketersediaan obat yang memadai. Penelitian ini menggunakan metode kuantitatif dengan pendekatan cross sectional. Sampel penelitian berjumlah 40 pasien Klinik Drip Me Up yang dipilih menggunakan teknik purposive sampling. Pengumpulan data dilakukan melalui kuesioner skala Likert, kemudian dianalisis menggunakan regresi linier berganda dengan bantuan program SPSS. Hasil penelitian menunjukkan bahwa pelayanan administrasi berpengaruh positif dan signifikan terhadap kepuasan pasien, dengan nilai signifikansi 0,005 (<0,05). Ketersediaan obat juga terbukti berpengaruh positif dan signifikan terhadap kepuasan pasien dengan nilai signifikansi 0,021 (<0,05). Secara simultan, kedua variabel tersebut berpengaruh signifikan terhadap kepuasan pasien dengan nilai signifikansi 0,000. Nilai koefisien determinasi (R²) sebesar 0,386 menunjukkan bahwa 38,6% kepuasan pasien dapat dijelaskan oleh pelayanan administrasi dan ketersediaan obat.
The Effects of Influencer Marketing and Flash Sale Discount Programs on the Purchasing Decisions of Generation Z Consumers in the Digital Era Zaharuddin Zaharuddin; Supriyadi Supriyadi; Sri Wahyuningsih
Smart Society Vol. 6 No. 2 (2026): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v6i2.1004

Abstract

As businesses increasingly compete for the attention of Generation Z consumers in digital marketplaces, understanding whether purchasing decisions are driven more by social influence or promotional incentives has become a critical issue for developing effective marketing strategies. Although influencer marketing and flash sale discount programs are widely used in e-commerce, previous studies have predominantly examined these strategies separately, providing limited evidence regarding their relative association with Generation Z consumers’ purchasing decisions. This study aims to analyze the relationship between influencer marketing and flash sale discount programs and the purchasing decisions of Generation Z consumers in the digital era. A quantitative approach was employed using a survey method involving 192 students from the Faculty of Economics and Business at Mitra Bangsa University, selected through random sampling. Data were collected through questionnaires and analyzed using SmartPLS. The results indicate that influencer marketing has a path coefficient of 0.361 on Generation Z purchasing decisions, while flash sale discount programs have a path coefficient of 0.592. These findings demonstrate positive relationships between both variables and purchasing decisions, with the relationship between flash sale discount programs and purchasing decisions being relatively stronger than that of influencer marketing. This study contributes to expanding the understanding of factors associated with Generation Z consumers’ purchasing decisions by integrating influencer marketing and flash sale discount programs into a single research model.
Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Kinerja Pegawai Puskesmas Jatibening Baru Rini Kurniawati Rusmadi; Sri Wahyuningsih; Nurwulan Kusumadevi
Jurnal Multidisiplin West Science Vol 5 No 08 (2026): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v5i08.3755

Abstract

Tujuan penelitian ini mengetahui dan menganalisis pengaruh Beban Kerja dan lingkungan kerja terhadap kinerja pegawai Puskesmas Jatibening Baru. Penelitian ini dilaksanakan dengan metode deskriptif kuantitatif yang menggunakan data primer dan data sekunder yang diperoleh melalui membagikan kuesioner penelitian dengan menggunakan sampel 30 responden. Analisis data dalam penelitian ini menggunakan menggunakan uji kualitas data, analisis regresi linier sederhana dan analisis regresi linier berganda. Pengelolaan data menggunakan aplikasi SPSS versi 25. Berdasarkan hasil secara statistik hipotesis terdapat pengaruh yang positif dan signifikan antara beban kerja terhadap kinerja pegawai Hasil analisis menunjukkan bahwa kontribusi lingkungan kerja terhadap kinerja adalah sebesar 77.4%. Sedangkan lingkungan kerja memiliki pengaruh positif dan signifikan terhadap kinerja pegawai. Hasil analisis menunjukkan bahwa kontribusi lingkungan kerja terhadap kinerja adalah sebesar 54,6%. secara bersama-sama (simultan), berpengaruh signifikan terhadap kinerja pegawai Puskesmas Jatibening Baru dengan kontribusi sebesar 83,7%. Sisanya sebesar 16,3% dipengaruhi oleh faktor lain di luar penelitian ini. Maka dapat disimpulkan bahwa Semakin Beban Kerja dan lingkungan kerja akan membuat kinerja pegawai semakin meningkat.
Pengaruh Motivasi dan Disiplin Kerja Terhadap Kinerja Pegawai Puskesmas Pondokgede Agung Insani Firdaus; Sri Wahyuningsih; Nurwulan Kusumadevi
Jurnal Multidisiplin West Science Vol 5 No 08 (2026): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v5i08.3764

Abstract

Tujuan penelitian ini mengetahui dan menganalisis pengaruh motivasi dan disiplin kerja terhadap kinerja pegawai puskesmas pondokgede. Penelitian ini dilaksanakan dengan metode deskriptif kuantitatif yang menggunakan data primer dan data sekunder yang diperoleh melalui membagikan kuesioner penelitian dengan menggunakan sampel 52 responden. analisis data dalam penelitian ini menggunakan menggunakan uji kualitas data, analisis regresi linier sederhana dan analisis regresi linier berganda. Pengelolaan data menggunakan aplikasi SPSS versi 25. Berdasarkan hasil secara statistik hipotesis terdapat pengaruh motivasi dan disiplin kerja terhadap kinerja terdapat pengaruh yang signifikan motivasi dan disiplin kerja terhadap kinerja Pegawai Puskesmas PondokGede sebesar 79.1%. Maka dapat disimpulkan bahwa Semakin meningkat Motivasi dan Disiplin Kerja akan membuat kinerja pegawai semakin meningkat.
Human Centered Affective Computing Models for Positive Emotional Health Agung Dharmawan Buchdadi; Sri Wahyuningsih; Yessy Oktavyanti; Ester Ananda Natalia; Henry Zainarthur
Journal of Orange Technology Vol. 1 No. 1 (2024): October
Publisher : Sinar Mentari Sundara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.68012/jot.v1i1.7

Abstract

The increasing prevalence of stress, anxiety, and emotional imbalance in digital society highlights the importance of designing computational systems that not only process information but also support psychological resilience, forming the background of this study. With this in mind, the objective of the research is to explore and develop affective and positive computing algorithms and interfaces capable of fostering emotional wellbeing through adaptive interaction strategies. To achieve this, the method combines literature review, algorithmic design, and prototype evaluation using affective data such as facial expression, voice tone, and physiological signals, which are analyzed through machine learning models and integrated into interactive interface prototypes. The results indicate that the proposed algorithms successfully recognize emotional states with higher accuracy than baseline models, while the interfaces provide feedback and adaptive interventions that enhance users’ sense of calmness, engagement, and positive affect during interaction sessions. Moreover, experimental validation suggests that the system can dynamically adjust its responses to individual emotional patterns, leading to more personalized and effective support for wellbeing. In conclusion, this research demonstrates that affective and positive computing can be meaningfully integrated into algorithmic frameworks and interface design to promote emotional health, offering not only theoretical contributions to the field of human-computer interaction but also practical implications for digital mental health tools that encourage resilience and positive experiences in everyday life.
Work Responsiveness, Work Efficiency, and Call Center Employee Performance at Persahabatan General Hospital: A Cross-Sectional Study Septi Intan Lestari; Eddy Hermawan Hasudungan Panjaitan; Sri Wahyuningsih
PERFECT EDUCATION FAIRY Vol. 4 No. 3 (2026): PERFECT EDUCATION FAIRY (on progres)
Publisher : PT. Batari Edu Calya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/pef.v4i3.1574

Abstract

Background: Hospital call centers are a frontline service channel in which prompt and efficient employee work may influence the quality and continuity of patient communication. Objective: This study examined the associations of work responsiveness and work efficiency with call center employee performance at Persahabatan General Hospital. Methods: A quantitative cross-sectional design was used. The population and sample comprised all 40 call center employees, selected through total sampling. Questionnaire data were analyzed using multiple linear regression after diagnostic tests for normality, multicollinearity, and heteroscedasticity. Results: Work responsiveness was positively associated with performance (B = 0.273, SE = 0.094, t = 2.917, p = .006), as was work efficiency (B = 0.454, SE = 0.106, t = 4.273, p < .001). The overall model was significant, F(2, 37) = 28.051, p < .001, and explained 60.3% of the variance in performance (R² = .603; adjusted R² = .581). The bivariate correlations of responsiveness and efficiency with performance were r = .638 and r = .715, respectively (both p < .001). Conclusion: Both work responsiveness and work efficiency were positively related to employee performance in this hospital call center. Because the data were cross-sectional and based on a small, single-site sample, the findings should be interpreted as associations rather than causal effects.
Co-Authors Adriza, Adriza Agung Dharmawan Buchdadi Agung Insani Firdaus Arief Mardhiko Bambang Ismanto Bobby Yoskar Ndolu Broto Wiyono Cahyo Eko Dea Tasya Dwiwahjuni Wulandari Eddy Hermawan Hasudungan Elvi Hariyani Ester Ananda Natalia Febri Ayu Wanda Hadiaty, Fifit Henry Zainarthur Irvan Setiawan Kemal Taufik Margareta Kortona Soka Nurwulan Kusumadevi Pratikno, Yuni Rini Kurniawati Rusmadi Rudi Hartono Septi Intan Lestari Sofie Juliet Tasya Supriyadi Supriyadi Switbertus Budhi Prasetiyo Tri Buana Yessy Oktavyanti Yeti Rohayati Zaharuddin