Article Per Year (5 Year)
p-Index From 2021 - 2026
2.149
P-Index
This Author published in this journals
All Journal Dinasti International Journal of Management Science Annals of Management and Organization Research Arus Jurnal Sosial dan Humaniora Smart Society: Community Service and Empowerment Journal Journal of Innovative and Creativity
Sri Wahyuningsih
Universitas Mitra Bangsa
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

Published : 15 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 15 Documents
Search

 1   2 
Pengaruh Kebijakan Rumah Sakit dan Mutu Pelayanan Terhadap Kepuasan Pasien pada Rumah Sakit Aqidah Bambang Ismanto; Yuni Pratikno; Sri Wahyuningsih
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2486

Abstract

Pembangunan kesehatan merupakan komitmen nasional dalam meningkatkan kualitas hidup masyarakat melalui penyediaan layanan kesehatan yang bermutu, merata, dan terjangkau. Rumah Sakit sebagai fasilitas pelayanan kesehatan tingkat lanjut memiliki peran strategis dalam pencapaian derajat kesehatan masyarakat yang optimal, sebagaimana diamanatkan dalam Undang-Undang No. 36 Tahun 2009 dan Undang-Undang No. 44 Tahun 2009. Rumah Sakit Aqidah yang berlokasi di Kota Tangerang telah menunjukkan perkembangan signifikan sejak awal berdirinya sebagai Rumah Bersalin pada tahun 1990 hingga menjadi Rumah Sakit Umum pada tahun 2016 dan terus meningkatkan kapasitas serta layanan hingga tahun 2024. Berlandaskan visi menjadi rumah sakit terkemuka dengan pelayanan prima, serta didukung oleh nilai profesionalisme dan kasih sayang, RS Aqidah berkomitmen menjadi bagian dari sistem kesehatan yang berkelanjutan melalui peningkatan mutu layanan dan tata kelola informasi yang efektif. Pengelolaan informasi yang baik menjadi kunci dalam mendukung pengambilan keputusan serta pengembangan pelayanan yang tepat sasaran bagi masyarakat.
Analisis Efektifitas Dan Kualitas Pelayanan Ditinjau Perspektif Kepuasan Pada Klinik Mata Utama Tangerang Selatan Tahun 2025 Elvi Hariyani; Yuni Pratikno; Sri Wahyuningsih
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2709

Abstract

This study aims to explore patients’ perceptions of healthcare services at Klinik Mata Utama Tangerang Selatan. The clinic serves as a primary and referral eye care facility, playing an important role in supporting the National Health Insurance (JKN) program. Although the clinic operates with a structured system, some patients have expressed a gap between their expectations and the actual services received, particularly in areas such as communication, service flow, and facility comfort. This study employs a qualitative approach using grounded theory as the primary strategy. Ten participants were purposively selected, consisting of active patients who received services at the clinic between January and April 2024. Data were collected through in-depth interviews and analyzed using open coding, axial coding, and selective coding to identify categories and themes that reflect patients’ subjective experiences during their treatment. The results revealed five main themes: the need for clear and understandable information from medical staff, the importance of physical facility comfort in providing a sense of safety and ease, the value of empathetic and responsive service from clinic personnel, uncertainty in service procedures especially for new patients, and expectations for a more orderly and transparent queueing system. The implications of this research highlight the need to improve patient-centered care, particularly in interpersonal communication, streamlined service processes, and the maintenance of patient-friendly facilities. In addition to its practical contribution to clinic management, this study also offers theoretical insights into understanding healthcare service quality from a patient perception perspective through a qualitative approach.
Pengaruh Perencanaan Sumber Daya Manusia Dan Beban Kerja Terhadap Kinerja Tenaga Medis Di Puskesmas Cabangbungin Sofie Juliet Tasya; Adriza Adriza; Sri Wahyuningsih
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.3457

Abstract

ini membahas Pengaruh Perencanaan Sumber Daya Manusia Dan Beban Kerja Terhadap Kinerja Tenaga Medis di Puskesmas Cabangbungin. Penelitian ini adalah kuantitatif dengan analisis regresi korelasi, jumlah sampel yang digunakan sebanyak 34 orang menggunakan seluruh populasi yang ada dalam penelitian ini menggunakan sampel jenuh. Hasil penelitian menunjukan bahwa variabel Perencanaan sumber daya manusia berpengaruh secara parsial terhadap variabel kinerja tenaga medis di Puskesmas Cabangbungin. Dimana Perencanaan sumber daya manusia memiliki pengaruh yang signifikan dengan nilai signifikansi 0.040 < 0.05 dan bernilai positif Hipotesis ke-1 diterima, Beban Kerja (X2) berpengaruh secara parsial terhadap kinerja tenaga medis dimana memiliki pengaruh yang signifikan dengan nilai signifikansi 0.039 < 0.05 dan bernilai positif Hipotesis ke-2 diterima, selanjutnya perencanaan sumber daya manusia dan beban kerja berpengaruh secara simultan terhadap variabel kinerja tenaga medis di Puskesmas Cabangbungin. Hal tersebut diketahui dari nilai signifikansi di bawah 0,05 dan nilai Koefiesien Determinasi sebesar 32,7% serta sisanya 67,3% dipengaruhi oleh faktor lain diluar penelitian , dengan hasil tersebut maka hipotesis ke-3 dinyatakan diterima.
Pengaruh Kompetensi Karyawan Dan Penerapan Sistem Informasi Manajemen Rumah Sakit Terhadap Kinerja Karyawan Arief Mardhiko; Yuni Pratikno; Sri Wahyuningsih
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.3477

Abstract

To determine and analyze the partial effect of Employee Competence on Employee Performance at Sari Asih Ciputat Hospital. To determine and analyze the partial effect of Hospital Management Information System on Employee Performance at Sari Asih Ciputat Hospital. To determine and analyze the simultaneous effect of Employee Competence and Hospital Management Information System on Employee Performance at Sari Asih Ciputat Hospital. From this understanding, the population in this study is 524 Patients of Sari Asih Ciputat Hospital. using the Slovin technique With this technique, a sample of 84 patients was taken at Sari Asih Ciputat Hospital. Based on the coefficients table above, the t-count value for the Employee Competence variable (X1) is 4.624 while the t-table value for N = 84 is 1.988. So 4.624> 1.988, then H0 is rejected and Ha is accepted, it can be stated that Employee Competence (X1) has a significant effect on Employee Performance (Y). Based on the coefficients table above, the t-count value for the Hospital Management Information System Implementation variable (X2) is 4.961, while the t-table value for N = 84 is 1.988. So 4.961> 1.988, then H0 is rejected and Ha is accepted, it can be concluded that partially the Hospital Management Information System Implementation variable (X2) has an effect on Employee Performance (Y). The ANOVA test value obtained an F-count value of 263.022, while F-table (◻ 0.05) for N = 84 was 2.71. So Fcount > from Ftable (◻ 0.05) or 263.022 > 2.71 with a significant level of 0.000 because 0.000 < 0.05, then it can be said that Employee Competence (X1) and Implementation of Hospital Management Information System (X2) together have a positive effect on Employee Performance (Y). The Adjusted R Square (R2) value is 0.867. This shows that 86.7% of Employee Competence (X1) and Implementation of Hospital Management Information System (X2) simultaneously affect Employee Performance (Y) while the remaining 13.3% is influenced by other factors not examined in this study.
Pengaruh Beban Kerja Terhadap Konsistensi Kinerja Jurnalis Dalam Menyusun Artikel Berita Di PT Urban Media Network Dea Tasya; Sri Wahyuningsih; Fifit Hadiaty
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.3478

Abstract

Pesatnya perkembangan media digital menuntut jurnalis untuk menjaga konsistensi kinerja meskipun dihadapkan pada beban kerja yang tinggi. Di PT Urban Media Network, terdapat kondisi tingginya tuntutan produksi konten dan ketidakstabilan kualitas hasil jurnalistik. Penelitian ini bertujuan untuk mengetahui sejauh mana pengaruh beban kerja terhadap konsistensi kinerja jurnalis. Metode yang digunakan adalah pendekatan kuantitatif dengan teknik survei melalui kuesioner kepada 50 responden menggunakan purposive sampling. Data dianalisis melalui uji validitas, reliabilitas, normalitas, regresi linier sederhana, uji t, dan koefisien determinasi dengan bantuan SPSS versi 31. Hasil penelitian menunjukkan bahwa beban kerja berpengaruh positif dan signifikan terhadap konsistensi kinerja jurnalis. Koefisien regresi sebesar 0,620 dengan nilai signifikansi < 0,001, serta nilai R Square sebesar 0,393, yang berarti beban kerja menjelaskan 39,3% variasi dalam kinerja jurnalis. Temuan ini sejalan dengan teori Gary Dessler dan didukung oleh penelitian terdahulu. Penelitian ini merekomendasikan pentingnya pengelolaan beban kerja secara efektif guna menjaga kualitas kinerja jurnalis. Studi selanjutnya disarankan menambahkan variabel lain seperti stres kerja atau kepuasan kerja untuk memperluas cakupan analisis.
The Effect of Competency and Work Culture on Security Guard Performance at The Novotel Lombok Hotel Bobby Yoskar Ndolu; Kemal Taufik; Sri Wahyuningsih
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6538

Abstract

This study aims to analyze the effect of competence and work culture on the performance of the Security Unit at Novotel Lombok Hotel. The Security Unit plays a strategic role in maintaining safety, order, and providing a sense of security and comfort for hotel guests, employees, and assets. Therefore, the performance of the Security Unit must be supported by adequate competence and a positive, sustainable work culture. This research employs a quantitative approach using a survey method. Data were collected through questionnaires distributed to all members of the Security Unit at Novotel Lombok Hotel as the research respondents. The research instruments were tested for validity and reliability prior to further analysis. Multiple linear regression analysis was applied to examine the effects of competence and work culture on the performance of the Security Unit, both partially and simultaneously. The results indicate that competence has a positive and significant effect on the performance of the Security Unit, suggesting that higher levels of competence lead to better performance. In addition, work culture also has a positive and significant effect on performance. Simultaneously, competence and work culture have a significant influence on the performance of the Security Unit at Novotel Lombok Hotel. This study is expected to provide practical contributions for hotel management in formulating human resource management policies, particularly through competence development and the strengthening of work culture to enhance the overall performance of the Security Unit.
The Influence of Personnel Management and Organizational Structure on Work Effectiveness at Bamin Subsiverif Sikeu Polresta Tangerang Banten Regional Police Cahyo Eko; Kemal Taufik; Sri Wahyuningsih
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6545

Abstract

The objectives of this study: 1) To determine the effect of Personnel Management on Work Effectiveness, 2) To determine the effect of Organizational Structure on Work Effectiveness, 3) To determine the effect of Personnel Management and Organizational Structure on Work Effectiveness. This is proven by the calculated t-value of 5.556 which is greater than the t-table of 1.997 at a significance level of 0.05, Organizational Structure has a significant effect on Member Work Effectiveness. The test results show a calculated t-value of 7.272, which is greater than the t-table of 1.997, so the hypothesis states that there is an influence of organizational structure on member work effectiveness can be accepted, Personnel Management and Organizational Structure simultaneously have a significant effect on Member Work Effectiveness. Based on the results of the F test, the calculated F-value is 60.361 which is greater than the F-table of 2.75 with a significance level of 0.000 <0.05. The Adjusted R Square value of 0.661 indicates that 66.1% of the variation in employee work effectiveness can be explained by personnel management and organizational structure, while the remaining 33.9% is influenced by other factors.
The Influence of Supervision and Task Planning on the Performance of Agencies in the Operational Administration Planning Bureau of the Mobile Brigade Corps of the National Police Republic of Indonesia Febri Ayu Wanda; Kemal Taufik; Sri Wahyuningsih
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6546

Abstract

The objectives of this study: 1) To determine the effect of Supervision on the Performance of the institution in the Rorenminops Korbrimob Polri, 2) To determine the effect of Task Planning on the Performance of the institution in the Rorenminops Korbrimob Polri, 3) To determine the effect of Supervision and Task Planning on the Performance of the institution. Career development through certification, the quality of certification implementation and the work spirit of Polri educators. The results of the partial test show that the Task Planning variable (X2) has a positive and significant effect on the Performance of the Institution (Y), which is indicated by the t-value of 8.186 which is greater than the t-table of 1.998. This confirms that clear, systematic, and measurable task planning is crucial for the successful implementation of tasks and the optimal achievement of agency performance. Simultaneous supervision and task planning significantly influence agency performance. Based on the results of the simultaneous test (F test), the calculated F value was 131.225, which is greater than the F table of 2.75 with a significance level of 0.000 <0.05. This indicates that the variables of supervision (X1) and task planning (X2) together have a positive and significant influence on agency performance (Y) in the Operational Administration Planning. The R Square value of 0.816 indicates that 81.6% of the variation in agency performance, while the remaining 18.4% is influenced by other factors.
The Effect of Workload and Employee Work Environment on Employee Job Satisfaction in Community Institutions Class Iia Serang Irvan Setiawan; Kemal Taufik; Sri Wahyuningsih
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6551

Abstract

This research has the following research objectives to determine the effect of workload on employee job satisfaction, to determine the effect of work environment on employee job satisfaction and to determine the effect of workload and work environment simultaneously on employee job satisfaction. The calculated t value of the workload variable (X1) is 5.242 which is greater than the t table value of 1.993 at a significance level of 5%. Thus, the hypothesis stating that workload has an effect on employee job satisfaction is accepted, the calculated t value of the work environment variable (X2) is 6.716 which is greater than the t table value of 1.993 at a significance level of 5%. Thus, the hypothesis stating that the work environment influences employee job satisfaction is accepted. The F test (ANOVA) results show that the calculated F value of 69.414 is greater than the F table value of 2.73, with a significance level of 0.000 <0.05. Thus, the hypothesis stating that workload and work environment jointly influence employee job satisfaction is accepted. The coefficient of determination (R²) value of 0.665 indicates that 66.5% of the variation in employee job satisfaction can be explained by the workload and work environment variables simultaneously. Meanwhile, the remaining 33.5% is influenced by other factors not examined.
The Influence of Mutual Service Culture on Organizational Productivity Through Leadership Style at The National Narcotics Agency of The Province East Kalimantan Rudi Hartono; Kemal Taufik; Sri Wahyuningsih
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6556

Abstract

The purpose of this study is to analyze the influence of a culture of mutual service on organizational productivity, analyze the influence of leadership style on organizational productivity, analyze the influence of a culture of mutual service and leadership style on organizational productivity, and analyze the influence of a culture of mutual service on organizational productivity through leadership style at the East Kalimantan Provincial Narcotics Agency (BNNP) The regression analysis results showed a t-value of 6.905 with a significance level of 0.000 (<0.05). A culture of mutual service has a positive and significant effect on leadership style at the BNNP in East Kalimantan. The test results showed a regression coefficient of 0.792 with a significance level of 0.000 (<0.05). Leadership style has a positive and significant effect on organizational productivity at the BNNP in East Kalimantan. The analysis results showed a t-value of 2.117 with a significance level of 0.037 (<0.05). Leadership style partially mediates the effect of a culture of mutual service on organizational productivity. The Sobel test results indicate a significant indirect effect of a culture of mutual service on organizational productivity through leadership style.
Co-Authors Adriza Adriza Arief Mardhiko Bambang Ismanto Bobby Yoskar Ndolu Broto Wiyono Cahyo Eko Dea Tasya Dwiwahjuni Wulandari Eddy Hermawan Hasudungan Panjaitan Elvi Hariyani Febri Ayu Wanda Fifit Hadiaty Irvan Setiawan Kemal Taufik Margareta Kortona Soka Rudi Hartono Sofie Juliet Tasya Supriyadi Supriyadi Switbertus Budhi Prasetiyo Tri Buana Yeti Rohayati Yuni Pratikno Zaharuddin Zaharuddin