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The Role of the People's Economic Bank in Dual Regulation in the Implementation and Information of Credit Provision Micro, Small and Medium Enterprises (MSMEs) Hardi Mulyono Surbakti; Muhammad Himan Fikri; Wahyu Dwi Sulindra; Dina Aprilla; Ayunda Mayona; Dinda Sasmita; Syafrin Ananda Harahap
Global Management: International Journal of Management Science and Entrepreneurship Vol. 2 No. 2 (2025): International Journal of Management Science and Entrepreneurship
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v2i2.220

Abstract

Bank Ekonomi Rakyat Mangatur Ganda has great potential in improving the performance of Micro, Small, and Medium Enterprises (MSMEs) through effective credit distribution and targeted information delivery, especially for segments that have not been optimally served. Optimizing the role of banking is carried out through various strategies, such as socializing credit programs, providing convenience in the credit application process, implementing outreach strategies, improving service quality, and financing in potential sectors. In addition, the use of information technology is key to expanding service coverage and increasing operational efficiency. Strategic partnerships with the government, other financial institutions, and MSME communities are needed to create an inclusive and sustainable business ecosystem. With management commitment and implementation of targeted strategies, Bank Ekonomi Rakyat Mangatur Ganda has a great opportunity to significantly encourage MSME growth and contribute to improving the welfare of the wider community.
Pengaruh Kecerdasan Spiritual Siswa terhadap Penyesuaian Sosial Anak Tunarungu T.A 2021\2022 Erfiranda, Suhaimi; Surbakti, KRT Hardi Mulyono K.; Bahri, Samsul
Jurnal Pendidikan Tambusai Vol. 8 No. 3 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Dalam penelitian ini data yang diambil yaitu Pengaruh Kecerdasan Spritual Siswa Terhadap Penyesuain Sosial Anak Tunarungu yang diperoleh dari pengisian angket yang dilakukan responden yaitu siswa kelas X di Sekolah Luar Biasa Al-Azhar Medan. Jenis penelitian adalah kuanitatif. Adapun jumlah populasi sebanyak 108 orang sedangkan jumlah sampel sebanyak 33 orang. Dari hasil pengelolaan data yang telah dilakukan peneliti, dapat disimpulkan bahwa: a) Berdasarkan hasil penelitian dan pembahasan dapat disimpulkan bahwa terdapat Adanya hubungan yang signifikan antara Kecerdasan spiritual dengan Penyesuaian sosial anak tuna rungu; b) Dari hasil perhitungan diatas diperoleh nilai signifikansi sebesar 0,001 < 0,05, sehingga dapat disimpulkan bahwa variabel Kecerdasan (X) berpengaruh terhadap variabel Penyesuaian Sosial anak Tunarungu (Y); c) Berdasarkan nilai t tabel: diketahui nilai thitung sebesar 4.191 > 2.101 sehingga dapat disimpulkan bahwa variabel Kecerdasan (X) berpengaruh terhadap variabel Penyesuaian Sosial anak Tunarungu (Y).
OPTIMIZING THE ROLE OF SHARED VISION AND HUMAN CAPITAL IN THE ERA OF CHANGE Anggia Sari Lubis; Hardi Mulyono; Khalid Abdul Wahid; Mohd Nasir Ismail; Debbi Chyntia Ovami; Kartika
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.1994

Abstract

The sustainability and competitiveness of the company is supported by good human capital management. Human capital plays an important role in achieving the company's vision, mission and goals. The expression human capital was established to increase productivity and maintain competitive advantage as an important factor in expanding business and employee assets. Attention to human resources or human capital as one of the main production factors for most companies is often put second compared to other production factors such as capital, technology, and money. Many company leaders are less aware that the profits obtained by the company actually come from human capital. Human capital supported by a well-built shared vision will increase the company's ability to achieve its goals. Shared vision is a development tool to build organizational learning capabilities. This study examines the strategy for optimizing the role of shared vision and human capital in companies in an era of change. This type of research is a systematic literature review that will provide benefits in the implementation of shared vision and human capital in companies.
Servicecape Analysis To Customer Satisfaction In Delivery Service Company With Customer Trust As Intervening Variable Hardi Mulyono; Muhammad Hilman Fikri; Abd Rasyid Syamsuri
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 1 (2023): 14 original research articles were authored/co-authored by 41 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i1.1023

Abstract

The number of people who send goods to each other  makes delivery services very important. The development of internet technology  has a great  contribution to the community  need for goods delivery services. For  buying and selling goods business , it is not only limited to face-to-face but  also be done through online media. This research was  conducted using sampling technique namely convenience sampling with consideration of convenience, such as respondents who are easier to find by researchers (Sugiarto, 2011). Respondents in this study were   Costumer s who use delivery service companies with the following criteria: Have used delivery services in the last six months. The number of respondents used was  as many as 120 respondents with 22 types of attributes in the questionnaire. The results of the study showed that there was a positive and significant relationship between the servqual variable and  Costumer  trust; there was  no positive and significant effect between servicecape variables on  Costumer  trust; service quality on  Costumer  loyalty did  not have a significant and positive effect; there was  no effect of servicecape on  Costumer  loyalty; there was  a positive and significant effect of the  Costumer  trust variable on  Costumer  loyalty.
PENGARUH PEMBERDAYAAN SDM DAN KARAKTERISTIK INDIVIDU TERHADAP KINERJA PEGAWAI (STUDI KASUS PADA KANTOR DINAS PENDIDIKAN PEMUDA DAN OLAH RAGA SUMATERA UTARA) Siti khadijah; Hardi Mulyono; Abd. Rasyid Syamsuri
Ekonomi Bisnis Manajemen dan Akuntansi (EBMA) Vol 2, No 1: 2021
Publisher : LPPM Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/ebma.v2i1.2407

Abstract

This study aims to analyze the effect of empowering human resources and individual characteristics on employee performance (a case study at the North Sumatra Youth and Sports Office). The method used in this research is quantitative. This research was conducted at the Department of Youth and Sports of North Sumatra, which is located at Jl. Williem Iskandar No.9, Memories Baru, Kec. Percut Sei Tuan, Deli Serdang Regency, North Sumatra. The research method used in this study is the method of observation, documentation and questionnaires using a Likert scale. The population in this study amounted to 168, in determining the sample taken using the Slovin formula, and using probability sampling technique, namely proportional stratified random sampling, namely sampling that provides equal opportunities for each element (member) of the population to be sampled. selected as a member of the sample, the sample in this study amounted to 118 samples. The analytical method used is the multiple linear regression method using the SPSS program. The results of the research with a partial test that HR Empowerment has a t value of 7.484 > 1.6578, so it can be concluded that the HR Empowerment variable has a positive and significant effect on the Performance of the Youth and Sports Office of North Sumatra. Individual Characteristics has a t-count value of 7.844 > 1.6578, so it can be concluded that individual characteristics have a positive and significant effect on the performance of the Youth and Sports Office of Sumatra Province. Based on the results of the F test (simultaneous) that simultaneously HR Empowerment and Individual Characteristics have a positive and significant effect on employee performance. The results of the analysis of the coefficient of determination (R2) show that HR Empowerment and Individual Characteristics have an influence on employee performance of 62.7%, while the remaining 37.3% is influenced by other variables not examined in this study.
A Decision to Purchase Ms Glow Skincare at the Village Community of Pekan Dolok Masihul, North Sumatra: Viewed from Product Development and Prices Selvi Ardianti; Hardi Mulyono; Abd. Rasyid Syamsuri; Lukman Nasution
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 2 No. 4 (2022): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v2i4.203

Abstract

This study aims to analyze the effect of product development and price on purchasing decisions for Ms Glow Skincare in the Pekan Dolok Masihul Village Community, Serdang Bedagai Regency, North Sumatra Province. Explanatory research is the methodology employed. From January 2022 to March 2022, this study was conducted. In this study, questionnaires with a Likert scale, documentation studies, and observation methods were employed to collect data. 300 participants made up the study's population, and 75 were selected for the sample using the Slovin formula with an a value of 10%. Multiple linear regression using the SPSS program is the analytical tool employed. The results of the partial test demonstrate that product development significantly and favorably influences consumer purchasing behavior. Price has a positive and significant impact on purchasing decisions in part. Then, concurrently, product development and price have a positive and significant impact on consumers' purchase choices for Ms. Glow Skincare in the Serdang Bedagai Regency, North Sumatra Province's Pekan Dolok Masihul Village Community.
An Empirical Study: Suzuki All-New Ertiga Purchase Decision Based on Product Quality and Promotion at PT. Trans Sumatra Mainstay Sisingamangaraja Branch-Medan Saila Mutiya Nasution; Abd. Rasyid Syamsuri; Hardi Mulyono; Arief Hadian
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 2 No. 4 (2022): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v2i4.204

Abstract

This study's goal was to analyze the effect of product quality and promotion on purchasing decisions for the Suzuki All New Ertiga at PT. Trans Sumatra Mainstay Sisingamangaraja Branch. The research was carried out between March 2021 and June 2022 and employs a quantitative methodology. The data collection techniques employed are observations, documentation studies, and surveys on a Likert scale. Using Isaac and Michael's calculation formula, a sample of 162 clients from PT. The Sisingamangaraja Mainstay Branch of Trans Sumatra represents a fraction of the research population of up to 400 persons. The SPSS program's multiple linear regression analysis technique. According to the study's findings, a positive and significant influence on purchases is provided by product quality. Promotions have positive and significant influence on purchasing decisions. At PT. Mainstay of Trans Sumatra Sisingamangaraja Branch, promotion and overall product quality have a positive and significant impact on purchasing decisions. The quality of the product and the promotion can explain 91.9 percent of consumer purchasing decisions, according to the study's coefficient of determination (R2), which is 0.919.
Customer Loyalty Analysis of Hisana Fried Chicken, Medan Johor, Medan City Based on Price and Service Quality Rinaldi Batubara; Hardi Mulyono; Abd. Rasyid Syamsuri; Lukman Nasution
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 2 No. 6 (2022): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v2i6.221

Abstract

This study intends to examine how customer loyalty is impacted by price and service quality at Hisana Fried Chicken in Medan Johor, Medan City. This study used a quantitative methodology. From April to September 2022, six months of this study were dedicated to its execution. Utilized data collection methods included questionnaires, documentation study, and observation. 524 consumers in April 2022 made up the study's population. In this investigation, samples were drawn using the probability sampling technique and the Slovin formula. 84 customers in total participated in this survey as responders. Multiple linear regression using the statistical product software solution (SPSS) program is the analytical approach used in this study. The study's findings demonstrate that, price has a positive and significant impact on consumer loyalty at Hisana Fried Chicken in Medan Johor, Medan City. Customer loyalty at Hisana Fried Chicken in Medan Johor, Medan City, is positively and significantly impacted by service quality. The results also demonstrated a positive and significant relationship between price and service quality and customer loyalty at Hisana Fried Chicken in Medan Johor, Medan City. According to this study's coefficient of determination (R2), which is 0.594, pricing and service quality factors can account for 59.4% of consumer loyalty. Keywords: Price, Service Quality, Customer Loyalty.
Integrating Artificial Intelligence into Strategic Leadership: Implications for Ethical Governance, Employee Trust, and Organizational Performance in Indonesia Wan Dian Safina; Julianto Hutasuhut; Nugraha Pratama; Hardi Mulyono; Muhammad Rahmat
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2174

Abstract

Artificial intelligence (AI) is transforming strategic leadership, yet existing research in Indonesia has not systematically integrated how AI-enabled leadership, ethical governance, and employee trust are jointly represented across national policy, academic, and practitioner discourse. This study addresses this gap through a qualitative document analysis of a purposively assembled corpus of 42 Indonesian documents (2019–2025), including national policies (n=5), sectoral guidelines (n=4), academic articles (n=18), practitioner reports (n=10), and legal commentaries (n=5). Documents were retrieved via Google Scholar, institutional websites (Kominfo, OJK), and consultancy repositories using keywords: "AI leadership Indonesia", "etika kecerdasan buatan", "tata kelola AI", "kepercayaan karyawan AI", and "AI governance Indonesia". Inclusion criteria required direct relevance to AI in leadership/governance/workplace contexts, Indonesian focus, and publication between 2019-2025. Analysis treated documents as social artefacts, coding at the paragraph level using an iterative codebook (initial codes: n=24; final themes: n=4). Themes were validated through cross-source triangulation (requiring support from ≥2 document types) and peer debriefing (n=2 independent reviewers). Documentary evidence indicates that AI is framed as augmenting strategic sensing and performance monitoring, while generating concerns about data protection and algorithmic bias. National ethics circulars and sectoral guidelines begin to structure AI governance but are described as principle-heavy and unevenly translated into practice. Employee trust is portrayed as contingent on transparency, fairness, human oversight, and voice. Building exclusively on this documentary synthesis (not primary organizational field data), the article proposes a novel Indonesia-specific integrated framework in which ethical AI governance mechanisms mediate the relationship between AI-enabled strategic leadership and trust-based organizational performance. The framework’s novelty lies in specifying governance mechanisms (policies, assessments, committees, transparency, training) as mediators rather than moderators, grounded in an emerging-market context with high power distance and partial regulation.
Analisis Positioning Institutional dan Saluran Komunikasi dalam meningkatkan Keunggulan Basing Perguruan Tinggi Swasta di Kota Medan: Studi Analisis PTS Kota Medan di Universitas Muslim Nusantara Al-Washliyah Hardi Mulyono; Muhammad Hilman Fikri
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 6 No. 1 (2026): Maret: Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v6i1.9047

Abstract

This study examines the strategic mechanisms for building competitive advantage in higher education institutions through a holistic approach that includes institutional positioning, communication channels, and value perception formation at the Universitas Muslim Nusantara Al-Washliyah. Using Structural Equation Modeling (SEM) with Partial Least Square (PLS) method, the study involved 361 respondents from various stakeholder groups. The results show that institutional positioning (coefficient 0.372) and communication channels (coefficient 0.411) have a significant impact on value perception formation. These two variables directly influence the university's competitiveness, with contributions of 0.287 and 0.245, respectively. Additionally, value perception proved to play a strong mediating role with an influence coefficient of 0.386. These findings emphasize the importance of an integrated and comprehensive marketing strategy in facing the contemporary higher education competition, highlighting institutional differentiation, responsive communication, and the creation of a positive value perception. This study provides both theoretical contributions and practical implications for higher education managers to improve their competitive position in the education market.