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All Journal WARTA Jurnal Surya Medika SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Anterior Jurnal PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Borneo Journal of Medical Laboratory Technology Lumbung Farmasi : Jurnal Ilmu Kefarmasian Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Farmasi Sains dan Praktis Majalah Cendekia Mengabdi Jurnal Ilmiah Kesehatan Delima Usadha Parapemikir Jurnal Ilmiah Farmasi Borneo Journal of Pharmacy Jurnal Sains dan Kesehatan Jurnal Pengabdian Masyarakat Wadah Publikasi Cendekia
Syahrida Dian Ardhany
Universitas Muhammadiyah Palangkaraya
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Journal : Usadha

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Tingkat Kepuasaan Pelayanan Kefarmasian Pada Pasien Rawat Jalan di RSUD dr. Murjani Sampit Agusthin, Ishae Tri; Pratomo, Guntur Satrio; Ardhany, Syahrida Dian
Usadha Vol 4 No 1 (2025): Usadha: Jurnal Integrasi Obat Tradisional
Publisher : Fakultas Farmasi Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/usadha.v4i1.11105

Abstract

Pharmaceutical services in hospitals play an essential role in supporting the quality of healthcare services and influencing patient satisfaction levels. This study aimed to evaluate patient satisfaction with pharmaceutical services at the outpatient pharmacy of RSUD Dr. Murjani Sampit based on five satisfaction dimensions: reliability, responsiveness, empathy, tangibles, and assurance. This study used a quantitative method with a descriptive approach. Data were collected through a validated questionnaire survey. Patient satisfaction was measured using a Likert scale ranging from one to five points. The results show that pharmaceutical services at RSUD Dr. Murjani have a good level of satisfaction across all measured dimensions. The reliability dimension scored 78.67%, reflecting the accuracy and clarity of information provided by pharmacists. The responsiveness dimension scored 79.79%, indicating fast service despite resource limitations. The empathy dimension scored 78.97%, demonstrating the staff’s attentiveness to patient needs. The tangibles dimension scored 77.95%, describing facility comfort, though some improvements are needed. The assurance dimension scored 75.1%, indicating good medication availability. Overall, pharmaceutical services at RSUD Dr. Murjani meet good quality standards and provide patient satisfaction, although some aspects can be improved to enhance the overall patient experience.
Evaluasi Penyimpanan Obat High Alert Di RSUD Dr. Murjani Sampit lonika, Tesa; Pratomo, Guntur Satrio; Ardhany, Syahrida Dian
Usadha Vol 4 No 1 (2025): Usadha: Jurnal Integrasi Obat Tradisional
Publisher : Fakultas Farmasi Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/usadha.v4i1.11124

Abstract

High Alert drugs are drugs that have a high risk of causing serious injury if they are used incorrectly. Drug management in hospitals is an important aspect in ensuring patient safety and the quality of medical services, especially for drugs that are classified as High Alert. This study aims to evaluate the High Alert drug storage system at RSUD Dr. Murjani Sampit to identify potential risks and implement the required standards. Data was collected by making direct observations using a checklist sheet for evaluating the suitability of storing High Alert drugs in the Pharmacy Warehouse at Dr. RSUD. Murjani Sampit. Percentage of suitability for storing High Alert drugs in the Pharmacy Warehouse at RSUD Dr. Murjani Sampit obtained results of 100% for High Alert drugs in the LASA (Look Alike Sound Alike) category, 100% for High Alert drugs in the high concentrate electrolyte category and 100% for High Alert drugs in the cytostatics category with indicators of suitability for storing High Alert drugs based on Minister of Health Regulations Republic of Indonesia Number 72 of 2016 concerning Pharmaceutical Service Standards in Hospitals. Keywords: Evaluation of Storage Suitability, High Alert drugs, RSUD Dr. Murjani Sampit.
Co-Authors Agusthin, Ishae Tri Ahmad Ramli Amindra Irawan Anggun Meilani Pratiwi Ardiyansyah Purnama Azizah, Melia Citrariana, Shesanti Clausa Artea Suling Dewi Sari Mulia Dwi Purbayanti Erlina Kusumawardhani Fadila Haya Dzuary Fahruddin Arfianto Feryanto, Mohammad Guntur Satrio Pratomo Hendri Sanjaya Ifmayanti, Elsa Izzaty, Nur Lamsiyah Lamsiyah Lisa Soraya Lonika, Tesa Mohammad Rizki Fadhil Pratama Novianti, Vifilia Dwi Nugroho, Dimas Prasetyo Aji Nurhalina Nursheilla Rizky Amalia Pienyani Rosawanti Pratomo Guntur Satrio Rezqi Handayani Rika Arfiana Safitri Rivandha, Junia Angelina Rizky Ramadhani Effendie Saputra, Rizky Nasrullah Fadlani Sastri Septia Satria, Elga Shesanti Citrariana Siti Aliyah Siti Jamilah Suratno Suratno Susi Novaryatiin Swantika Oktaviani Utar, Zulkhurnain Valensky, Lusia Wahyu Pandaran Yunari Puspitasari Yuyun Meydawati Zulkhurnain Utar