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Journal : JIKE : Jurnal Ilmu Komunikasi Efek

Civic Engagement Menggunakan Media Online di Kalangan Anak Muda Kota Padang Yayuk Lestari
JIKE: Jurnal Ilmu Komunikasi Efek Vol 1 No 1 (2017): DESEMBER
Publisher : Prodi Ilmu Komunikasi, FISIP, Universitas Muhammadiyah Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32534/jike.v1i1.45

Abstract

Abstract The rapid development of the Internet raises questions about how the Internet contributes to the formation of civic engagement, including issues related to public interest. Internet presence raises concerns increasingly fertile individualist values, especially among young people. This study intended to investigate form of public participation, especially among young people in the city of Padang and how the role of online media (social media) on the participation of young people in issues of public interest. This research is uses qualitative and quantitative methods with interviews, observations, questionnaires as data collection techniques. Social issues, education and health is a major concern young people in the city of Padang, meanwhile political issues are not preference. Political eficacy is the reason for the reluctance to get involved in political issues. Keywords: Civic Engagement, Media Online, Media Consumption, Digital Activism, Kota Padang
Peran Humas Rumah Sakit Unand Dalam Mengelola Opini Publik di Media Online lestari, yayuk
JIKE : Jurnal Ilmu Komunikasi Efek Vol. 7 No. 1 (2023): DESEMBER
Publisher : Prodi Ilmu Komunikasi, FISIP, Universitas Muhammadiyah Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32534/jike.v7i1.4033

Abstract

This study discusses how public opinion is about Unand Hospital and how is the role of Public Relations of Unand Hospital in managing public opinion in online media. This study uses the public sphere theory by Habermas and the public information model by Grunig and Hunt. The research method used in this study is descriptive qualitative with a positive post paradigm. Data collection techniques used are interviews, observation and documentation. The study results showed many negative and positive opinions emerged from an individual perspective due to interactions with Unand Hospital. Public Relations of Unand Hospital carried out various ways to manage negative public opinion, namely collaborating with local media to divert issues and providing clarification on an issue regarding Unand Hospital to taking three steps to managing public opinion, namely apologizing, verifying identity, providing related explanations complaints from patients to evaluate services to related polyclinics.