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Journal : Jurnal EMT KITA

Pengaruh Bukti Fisik, Jaminan dan Penanganan Keluhan Terhadap Kepuasan Pasien BPJS (Studi Kasus pada RS Medika Dramaga Bogor) Amalia Kautsar; Iis Anisa Yulia; Dewi Fitrianti; Mulyana Gustira Putra
Jurnal EMT KITA Vol 7 No 1 (2023): JANUARY 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i1.771

Abstract

This research aims to determine the effect of Tangible Assets, Assurance and Complain Handling on BPJS Patient Satisfaction. The sample used in this study were 332 BPJS patient respondents at Medika Dramaga Hospital, Bogor. The analytical method used is multiple linear regression with the dependent variable is the patient satisfaction and as the independent variable is tangible assets, assurance and complaint handling. The results showed that tangible assets, assurance, and complaint handling had a significant effect on patient satisfaction, either partially or simultaneously. Of the three independent variables, the assurance variable has the most dominant effect on patient satisfaction.
Perbedaan Kepuasan Mahasiswa Program Studi Manajemen dan Akuntansi Terhadap Implementasi Program Merdeka Belajar Kampus Merdeka (MBKM) Fakultas Ekonomi dan Bisnis Universitas Nusa Bangsa Fitrianti, Dewi; Sukayat, Harmoko; Rumna; Widjadja, Ichwan Rachmanu
Jurnal EMT KITA Vol 7 No 4 (2023): OCTOBER 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i4.1576

Abstract

The aim of the study was to find out the differences in student satisfaction in the Management and Accounting Study Program towards the Implementation of the Independent Campus Learning Program, Faculty of Economics, University of Nusa Bangsa. Data collection was carried out by direct observation, interviews, and questionnaires. Respondents' answers will be given an assessment score with a Likert scale. Methods of data analysis using descriptive qualitative. The object of research was students at Nusa Bangsa University at the Faculty of Economics and Business, a total of 142 respondents consisting of 99 students from the Management Study Program and 43 students from the Accounting Study Program. The results of the questionnaire were measured by the tangible, reliability, responsiveness, assurance, and empathy dimensions and used the Independent Samples t-test. Differences in satisfaction in the dimensions of reliability, responsiveness, assurance, and empathy for Management Study Program students are higher than for Accounting Study Program students. On the tangible dimension, Accounting Study Program students have a higher level of satisfaction than Management Study Program students. The results of the Independent Samples T Test on 5 dimensions obtained evidence that there was no difference in satisfaction between Management Study Program students and Accounting Study Program.
Perbandingan EVA, MVA dan FVA Perusahaan Sub Sektor Farmasi yang Terdaftar di BEI Pada Saat dan Sesudah Pandemi Covid 19 Handayani, Tutut; Yulia, Iis Anisa; Fitrianti, Dewi
Jurnal EMT KITA Vol 8 No 4 (2024): OCTOBER 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v8i4.2216

Abstract

This research investigates the financial performance of pharmaceutical sub-sector companies listed on the Indonesia Stock Exchange (IDX) during and after the COVID-19 pandemic by analyzing Economic Value Added (EVA), Market Value Added (MVA), and Financial Value Added (FVA). The study aims to determine the impact of the pandemic on these companies' ability to create value for their shareholders and improve financial performance. A sample of 11 pharmaceutical companies was selected using purposive sampling, focusing on firms that have consistently reported financial data before, during, and after the pandemic. The Wilcoxon Signed Ranks Test was employed to assess the significance of differences in performance metrics over the two periods. Results show that there is no significant difference in the financial performance during and after the pandemic when measured using the EVA and FVA methods, indicating resilience in the intrinsic value creation capabilities of these companies. However, a notable difference was found in the MVA, reflecting changes in market perceptions and investor confidence. These findings suggest that while intrinsic financial metrics remained stable, external market factors significantly influenced company valuations.
Pengaruh Pengungkapan Enviromental, Social dan Governance (ESG) Terhadap Nilai Perusahaan (Studi Kasus Pada Perusahaan Perbankan Yang Terdaftar di BEI Tahun 2023) Nasution, Maulana Ikbal Saputra; Yulia, Iis Anisa; Fitrianti, Dewi
Jurnal EMT KITA Vol 8 No 4 (2024): OCTOBER 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v8i4.2939

Abstract

This study aims to analyze the impact of Environmental, Social, and Governance (ESG) disclosures on firm value. The sample consists of banking companies listed on the Indonesia Stock Exchange (IDX) in 2023. The sampling method employed is purposive sampling, with hypothesis testing conducted using multiple linear regression. The results indicate that Environmental Disclosure has a significant impact on firm value, while Social Disclosure does not have a significant effect. Governance Disclosure also has a significant impact on firm value. Furthermore, simultaneous analysis reveals that ESG disclosures, as a collective, significantly affect firm value. These findings suggest that although Social Disclosure does not individually impact firm value, the overall integration of ESG aspects influences investors' perception of a company's value
Pengaruh Budaya Kerja dan Disiplin Kerja Terhadap Kinerja Pegawai Koperasi BMT Binaul Ummah Rafianti, Asti; Pranamulia, Agus; Fitrianti, Dewi
Jurnal EMT KITA Vol 9 No 2 (2025): APRIL 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v9i2.3797

Abstract

This study aims to determine the effect of Work Culture and Work Discipline on the Performance of BMT Binaul Ummah Cooperative Employees. The sample used in this study were all 25 BMT Binaul Ummah Cooperative employees located in Bogor City. The method used is multiple linear regression analysis to test the hypothesis. The results of the study indicate that employee work culture and employee work discipline have a significant effect on the performance of BMT Binaul Ummah Cooperative employees, both partially and simultaneously. Of the two independent variables, the work discipline variable has the most dominant effect on employee performance. Employee work culture explains 48% of the variation in employee performance, while work discipline explains 56% of the variation in employee performance. The F test shows that simultaneously, Work Culture and Work Discipline affect Employee Performance with an F value of 14.72 and a significance of p <0.01. The t test shows that the Work Discipline variable has the most dominant effect on employee performance with a t value of 3.98 and a significance of p <0.05. Thus, this study emphasizes the importance of a positive work culture and high work discipline in improving employee performance at the BMT Binaul Ummah Cooperative.
Pengaruh Brand Awareness, Brand Association, dan Brand Loyalty Terhadap Pembelian Kembali Produk Bumbu Merek MyTaste Razki, Muhammad Hanizar; Yulia, Iis Anisa; Fitrianti, Dewi
Jurnal EMT KITA Vol 9 No 4 (2025): OCTOBER 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v9i4.3806

Abstract

This study aims to determine the effect of Brand Awareness, Brand Association, and Brand Loyalty on Repurchase of Mytaste Brand Seasoning Products. The sample used in this study were consumers who had purchased Mytaste seasoning products in Jabodetabek and obtained 130 respondents. The data analysis technique used multiple linear regression method. The results of the study showed that Brand Awareness, and Brand Loyalty partially influenced Repurchase, while Brand Association partially did not influence Repurchase. The results of the F test showed that simultaneously Brand Awareness, Brand Association and Brand Loyalty influenced Repurchase.
Pengaruh Usia, Jenis Kelamin, dan Upah terhadap Produktivitas Karyawan dengan Pengalaman Kerja sebagai Variabel Moderasi (Studi Kasus pada Karyawan Bagian Produksi di PT Jaya Lestari Sejahtera) Nurisa, Fadia; Yulia, Iis Anisa; Fitrianti, Dewi
Jurnal EMT KITA Vol 9 No 4 (2025): OCTOBER 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v9i4.4538

Abstract

This study aims to examine the effect of age, gender, and wages on employee productivity, with work experience as a moderating variable. The sample consisted of all production employees at PT Jaya Lestari Sejahtera, totaling 120 respondents. A census sampling method was used, and the data were obtained from secondary sources provided by the company. Hypothesis testing was conducted using descriptive statistics, multiple linear regression, and moderation regression analysis. The results indicate that age and wages have a partial effect on employee productivity. Furthermore, work experience significantly moderates the relationship between age and productivity, as well as between wages and productivity.