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Pelatihan Soft Skill Caring Meningkatkan Kualitas Pelayanan Keperawatan dan Kepuasan Pasien di Rumah Sakit Kota Bandung Kusmiran, Eny
Jurnal Penelitian dan Pengembangan Pelayanan Kesehatan Vol 1, No 2 (2017)
Publisher : Pusat Penelitian dan Pengembangan Sumber Daya dan Pelayanan Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22435/jpppk.v1i2.8098

Abstract

Kualitas perawat ditentukan oleh kompetensi hard dan soft skill. Caring sebagai bagian dari soft skill adalah esensi mendasar pada profesi perawat. Penilaian pasien mengenai soft skill caring perawat adalah indikator dari kualitas pelayanan keperawatan. Tujuan penelitian untuk mengembangkan model pelatihan soft skill caring dan mengidentifikasi model tersebut terhadap kualitas keperawatan dan kepuasan pasien. Desain pra-eksperimen dengan pretest-posttest tanpa kontrol dengan melibatkan 53 perawat dan 53 pasien pada dua rumah sakit swasta di Kota Bandung. Instrumen penelitian diadaptasi dari Caring Nurse Patient Interactions Scale (CNPI) dan kepuasan pasien diadaptasi dari patient satisfaction with nursing care. Intervensi terdiri dari (1) pemberian materi selama 3 hari, (2) post pelatihan 2, 4 dan 6 minggu. Analisis data dilakukan untuk melihat perubahan penilaian soft skill caring perawat serta kepuasan pasien sebelum dan sesudah intervensi-pelatihan menggunakan uji paired t-test. Analisis General Linier Model Repeated Measure (GLM-RM) dipergunakan untuk analisis follow-up 4 dan 6 minggu. Hasil penelitian menunjukkan model pelatihan soft skill caring terbukti efektif meningkatkan penilaian perawat dan kepuasan pasien, serta dapat dimanfaatkan bagi perawat di rumah sakit.
GAMBARAN HUBUNGAN INTERPERSONAL PERAWAT-KLIEN BERDASARKAN APLIKASI TEORI HILDEGARD PEPLAU DI RUMAH SAKIT RAJAWALI BANDUNG TAHUN 2020 Eny Kusmiran
Jurnal Kesehatan Rajawali Vol 10 No 2 (2020): Jurnal Kesehatan Rajawali
Publisher : Sekolah Tinggi Ilmu Kesehatan Rajawali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Fase Orientasi, Fase Identifikasi, Fase Eksploitasi, Fase Resolusi, Hubungan Interpersonal
Pelatihan Soft Skills Caring Meningkatkan Kualitas Pelayanan Keperawatan dan Kepuasan Pasien di Rumah Sakit Kota Bandung Eny Kusmiran
Jurnal Penelitian dan Pengembangan Pelayanan Kesehatan Vol. 1 No. 2 (2017)
Publisher : Jurnal Penelitian dan Pengembangan Pelayanan Kesehatan (Journal of Research and Development in Health Services)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (599.732 KB) | DOI: 10.22435/jpppk.v1i2.440

Abstract

Abstrak Kualitas perawat ditentukan oleh kompetensi hard skills dan soft skills. Caring sebagai bagian dari soft skills adalah esensi mendasar pada profesi perawat. Penilaian pasien mengenai soft skills caring perawat adalah indikator dari kualitas pelayanan keperawatan. Tujuan penelitian untuk mengembangkan model pelatihan soft skills caring dan mengidentifikasi model tersebut terhadap kualitas keperawatan dan kepuasan pasien. Desain pra-eksperimental dengan pretest-posttest tanpa kontrol dengan melibatkan 53 perawat dan 53 pasien pada dua rumah sakit swasta di Kota Bandung. Instrumen penelitian diadaptasi dari Caring Nurse Patient Interactions Scale (CNPI) dan kepuasan pasien diadaptasi dari patient satisfaction with nursing care. Intervensi terdiri dari pemberian materi selama 3 hari, post pelatihan 2, 4 dan 6 minggu. Analisis data dilakukan untuk melihat perubahan penilaian soft skills caring perawat serta kepuasan pasien sebelum dan sesudah intervensi-pelatihan menggunakan uji paired t-test. Analisis General Linier Model Repeated Measure (GLM-RM) dipergunakan untuk analisis follow-up 4 dan 6 minggu. Hasil penelitian menunjukkan model pelatihan soft skills caring terbukti efektif meningkatkan penilaian perawat dan kepuasan pasien, serta dapat dimanfaatkan bagi perawat di rumah sakit. Kata kunci: soft skills caring, perawat, kualitas pelayanan keperawatan Abstract The quality of nursing care was determined by they hard and soft skills competence. Soft skill of caring was the basic competence of nurses, it was affecting patient satisfaction. This study aimed to: a) develop the model of training soft skills caring, b)identify the training model for increasing the quality of nursing care and patient satisfaction. The study was pretest-posttest pre-experimental design without control. The sampples including 53 nurses and 53 patients at two private hospitals in Bandung, West Java Province, Indonesia. The instrument was adapted from Caring Nurse Patient Interactions Scale (CNPI) while patient satisfaction assesment was adapted from patient satisfaction with nursing care. The interventions was soft skills training for 3 days, while the soft skill were assesed at in 2, 4 and 6 weeks post intervention. The pre and 2 weeks post intervention were analysed using paired t-test, while the 4 and 6 weeks follow-up soft skill post itervention was analyzed by GLM-RM. The results show that soft skill training are effective for improving nurse’s competence and increasing patient satisfaction. Futher training can be implemented to increase quality of nursing care and patients satisfaction. Keywords: soft skills, training, quality of nursing, patient satisfaction
ASSOCIATION BETWEEN MEDICATION ADHERENCE AND QUALITY OF LIFE AMONG PATIENTS WITH CORONARY ARTERY DISEASE DURING PANDEMIC COVID-19 AT PRIVATE HOSPITAL TYPE A BANDUNG-INDONESIA Muhammad Deri Ramadhan; Eny Kusmiran; Istianah Istianah; Destiya Dwi Pangestika
Jurnal Online Keperawatan Indonesia Vol 5 No 1 (2022): Jurnal Online Keperawatan Indonesia (JOKI)
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/keperawatan.v5i1.2911

Abstract

The prevalence of coronary artery disease (CAD) is increasing and becomes a major health problem nowadays. CAD has an impact on various aspects of the sufferer's life, both physical, psychosocial, and spiritual which affect the patient's Quality of Life (QOL). The main effort that can be done to maintain or improve the quality of life is with the patient's medication adherence. The existence of social restrictions during the COVID-19 pandemic has become a current issue regarding access to treatment of patients with CAD in hospitals so it has not been depicted regarding medication adherence and quality of life of patients with CAD during the pandemic, especially in Indonesia. This study aims to analyze the association between medication adherence and the quality of life of patients with CAD during the COVID-19 pandemic. The study method used is analytical observational with a cross-sectional approach. Primary data were collected from patients with CAD who were outpatient at the Cardiology Clinic of Private Hospital Type A in Bandung, Indonesia with accidental sampling technique. The study was conducted in January 2022 with the minimum sample being 70 respondents (Slovin formula). Data collection uses The Modified-Morisky Adherence Scale-8 (MMAS-8) questionnaire to assess medication adherence and the Seattle Angina Questionnaire-7 (SAQ-7) Questionnaires to assess the quality of life of patients with CAD. The statistical test is Chi-Square. The result showed that 34 (48.6%) respondents had low medication adherence and 43 (61.4%) respondents had good QOL. There was an association between medication adherence and QOL (p-value 0.009). Adhering to treatment can improve the quality of life of patients with CAD.
ASSOCIATION BETWEEN MEDICATION ADHERENCE AND QUALITY OF LIFE AMONG PATIENTS WITH CORONARY ARTERY DISEASE DURING PANDEMIC COVID-19 AT PRIVATE HOSPITAL TYPE A BANDUNG-INDONESIA Muhammad Deri Ramadhan; Eny Kusmiran; Istianah Istianah; Destiya Dwi Pangestika
Jurnal Online Keperawatan Indonesia Vol 5 No 1 (2022): Jurnal Online Keperawatan Indonesia (JOKI)
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/keperawatan.v5i1.2911

Abstract

The prevalence of coronary artery disease (CAD) is increasing and becomes a major health problem nowadays. CAD has an impact on various aspects of the sufferer's life, both physical, psychosocial, and spiritual which affect the patient's Quality of Life (QOL). The main effort that can be done to maintain or improve the quality of life is with the patient's medication adherence. The existence of social restrictions during the COVID-19 pandemic has become a current issue regarding access to treatment of patients with CAD in hospitals so it has not been depicted regarding medication adherence and quality of life of patients with CAD during the pandemic, especially in Indonesia. This study aims to analyze the association between medication adherence and the quality of life of patients with CAD during the COVID-19 pandemic. The study method used is analytical observational with a cross-sectional approach. Primary data were collected from patients with CAD who were outpatient at the Cardiology Clinic of Private Hospital Type A in Bandung, Indonesia with accidental sampling technique. The study was conducted in January 2022 with the minimum sample being 70 respondents (Slovin formula). Data collection uses The Modified-Morisky Adherence Scale-8 (MMAS-8) questionnaire to assess medication adherence and the Seattle Angina Questionnaire-7 (SAQ-7) Questionnaires to assess the quality of life of patients with CAD. The statistical test is Chi-Square. The result showed that 34 (48.6%) respondents had low medication adherence and 43 (61.4%) respondents had good QOL. There was an association between medication adherence and QOL (p-value 0.009). Adhering to treatment can improve the quality of life of patients with CAD.
PENGARUH SMARTPHONE-BASED APPLICATION TERHADAP KEPATUHAN PENGOBATAN PASIEN DENGAN PENYAKIT JANTUNG KORONER (PJK) DI RUMAH SAKIT SWASTA TIPE A KOTA BANDUNG: The Effect of Smartphone-Based Application on Medication Adherence among Patients’ with Coronary Artery Disease in Private Hospital Type A at Bandung Deri Ramadhan, Muhammad; Tohri, Tonika; Kusmiran, Eny
Jurnal Ilmiah Keperawatan (Scientific Journal of Nursing) Vol. 9 No. 3 (2023): JIKep | Oktober 2023
Publisher : UPPM STIKES Pemkab Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33023/jikep.v9i5.1690

Abstract

Pendahuluan: PJK berdampak terhadap berbagai aspek kehidupan penderitanya baik fisik, psikososial maupun spiritual yang berpengaruh terhadap kualitas hidup pasien. Intervensi lebih lanjut untuk dapat meningkatkan kepatuhan diperlukan dan salah satu intervensi yang dapat digunakan yaitu dengan memanfaatkan teknologi (smartphone-based application). Tujuan: menganalisis pengaruh smartphone-based application terhadap kepatuhan pengobatan pasien PJK. Metode: Desain studi yaitu quasy experiment with control group dengan jumlah sampel 102 responden (n1=51 kelompok perlakuan & n2=51 kelompok kontrol). Skor kepatuhan pengobatan dinilai menggunakan kuesioner Modified Morisky Adherence Scale-8 (MMAS-8). Hasil: gambaran skor kepatuhan sebelum dan sesudah pemberian intervensi pada kelompok perlakuan berturut-turut dengan median 5.00 dan 6.75 sedangkan gambaran skor kepatuhan pada kelompok kontrol sebelum dan sesudah intervensi dengan median 5.00 dan 5.75. Analisis bivariat menunjukkan terdapat perbedaan signifikan skor kepatuhan pengobatan pada kelompok perlakuan dan kelompok kontrol dengan nilai p 0.035. Simpulan: Terdapat perbedaan signifikan skor kepatuhan pengobatan pada kelompok perlakuan dan kelompok kontrol, aplikasi berbasis smartphone berpengaruh terhadap peningkatan kepatuhan pengobatan pasien PJK. Intervensi berbasis teknologi dapat dimanfaatkan professional kesehatan dalam meningkatkan kualitas layanan terkait kepatuhan pengobatan dengan mengirimkan pengingat rutin kepada pasien yang bertujuan untuk mengurangi kelupaan, alasan ketidakpatuhan yang tidak disengaja
PENGARUH ONLINE JOURNAL CLUB TERHADAP PENINGKATAN PENGETAHUAN MAHASISWA KEPERAWATAN TENTANG EVIDENCE-BASED PRACTICE (EBP) : The Effects of Online Journal Club on Nursing Students' Knowledge of Evidence-Based Practice (EBP) Ramadhan, Muhammad Deri; Tohri, Tonika; Kusmiran, Eny
Jurnal Ilmiah Keperawatan (Scientific Journal of Nursing) Vol. 10 No. 2 (2024): JIKep | Juni 2024
Publisher : UPPM STIKES Pemkab Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33023/jikep.v10i2.2112

Abstract

Pendahuluan: Evidence-Based Practice (EBP) memberikan dampak positif terhadap kualitas pelayanan kesehatan khususnya di area Keperawatan Medikal Bedah (KMB). Pemahaman tentang konsep EBP dibutuhkan mulai dari jenjang akademik agar mahasiswa dapat dibekali ilmu yang memadai saat praktik dan menjadi perawat yang kompeten di unit/fasilitas pelayanan kesehatan. Intervensi klub jurnal online secara interaktif (Online Journal Club - Based Student-led Intervention) bisa menjadi salah satu strategi metode pembelajaran berbasis grup untuk meningkatkan pengetahuan tentang EBP khususnya bagi mahasiswa Keperawatan di Indonesia. Tujuan: menganalisis pengaruh Online Journal Club terhadap peningkatan pengetahuan mahasiswa keperawatan tentang EBP dalam mata ajar KMB. Metode: Desain studi Quasi Experiment dengan Pretest-Posttest Control Group Design. Total sampel sebanyak 219 responden dengan jumlah masing-masing kelompok intervensi 114 responden dan kontrol 105 responden. Penelitian ini dilaksanakan selama 6 minggu. Uji statistik yang digunakan dalam studi ini unpaired t-test. Hasil: Gambaran skor pengetahuan sebelum dan sesudah pemberian intervensi pada kelompok perlakuan berturut-turut dengan rerata 49.52 dan 65.56 sedangkan gambaran skor pengetahuan pada kelompok kontrol sebelum dan sesudah intervensi nilai rerata yang diperoleh berturut-turut yaitu 48.77 dan 47.63. Analisis bivariat menunjukkan terdapat perbedaan signifikan skor pengetahuan tentang EBP pada kelompok perlakuan dan kelompok kontrol dengan nilai p 0.001. Kesimpulan: terdapat pengaruh Online Journal Club terhadap peningkatan pengetahuan mahasiswa Sarjana Keperawatan tentang EBP dalam mata ajar KMB, diharapkan pendekatan klub jurnal secara interaktif ini dapat menjadi alternatif tambahan metode pembelajaran di akademik. Kata Kunci : Mahasiswa Sarjana Keperawatan, Online Journal Club, Evidence-Based Practice Background: Evidence-Based Practice (EBP) has a positive impact on the quality of health care, especially in the area of Medical-Surgical Nursing. An understanding of the EBP concept is needed starting from the academic level so that students can be prepared with adequate knowledge when practicing and become competent nurses in health facilities. Interactive online journal club intervention can be a group-based learning method strategy to increase knowledge about EBP in the area of Medical Surgical Nursing, especially for undergraduate nursing students in Indonesia. Objective: The aim of the study was to analyze The Effects of Online Journal Club on Nursing Students' Knowledge of Evidence-Based Practice (EBP). Method: Quasi Experiment study design with Pretest-Posttest Control Group Design. The total sample was 219 respondents with group distribution for 114 respondents in intervention group and 105 respondents in the control group. This study was conducted for 6 weeks. The statistical test used in this study was unpaired t-test. Results: The description of the knowledge scores before and after the intervention in the treatment group was respectively with a mean of 49.52 and 65.56, while the description of the knowledge scores in the control group before and after the intervention obtained the mean values respectively, 48.77 and 47.63. Bivariate analysis showed that there was a significant difference in knowledge scores about EBP in the treatment group and the control group with a p value of 0.001. Conclusion: There was an effect of online journal club on increasing the knowledge of Undergraduate Nursing students about EBP in the Medical-Surgical Area. This interactive journal club approach can become an additional alternative learning method in academics. Keywords : Undergraduate Nursing Students, Online Journal Club, Evidence-Based Practice
THE RELATIONSHIP BETWEEN SELF EFFICACY AND MEDICATION COMPLIANCE IN TUBERCULOSIS PATIENT-S AT GARUDA HEALTH CENTER IN BANDUNG CITY IN 2023 Marselina, Seli; Kusmiran, Eny; Sutisna, Iqbal
Indonesian Journal of Community Health Nursing Vol. 9 No. 2 (2024): AUGUST 2024
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ijchn.v9i2.49693

Abstract

Introduction. Tuberculosis is an infectious infection that often attacks the lung organs caused bymycrobacterium tuberculosis bacteria. Adherence to medication is a behavior that adheres torecommendations made by health care providers related to timeliness, dosage and frequency of takingmedication. Tuberculosis patients have a treatment time of about 6-9 months, making patients will besaturated with the duration of treatment. One of the psychological factors that affect adherence to takingmedication is self-efficiency. High self-efficacy in a person will have a positive impact and can provideconfidence and confidence in one's own ability to deal with problems.Method. The design of this study is descriptive analytic with a cross sctional approach. This researchinstrument used questionnaires. Data collection using total sampling technique obtained 77 respondents,data analysis using Chi-square test.Results. This study found 25 (32.5%) respondents belonging to the low self-efficacy category with acompliance rate of 14 (18.2%). There was a relationship between self-efficacy and medicationadherence in tuberculosis patients with a p-value of <0.001.Conclusion. It can be concluded that there is a relationship between self-efficacy and adherence totaking medication in tuberculosis patients at the Garuda City Bandung Health Center in 2023. Keywords: Medication Adherence; Self Eficacy; Tuberculosis.
HUBUNGAN SELF-MANAGEMENT DENGAN KUALITAS HIDUP PASIEN HIPERTENSI DI UPT PUSKESMAS GARUDA KOTA BANDUNG TAHUN 2025 Karmila, Mila; Kusmiran, Eny; Purwanti, Tentry Fuji
MAJU : Indonesian Journal of Community Empowerment Vol. 2 No. 2 (2025): MAJU : Indonesian Journal of Community Empowerment, Maret 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/maju.v2i2.1099

Abstract

Background: Hypertension is a non-communicable disease whose prevalence continues to increase globally and is a major risk factor for various cardiovascular complications. Self-management is an important aspect of hypertension control, as successful therapy depends not only on medical treatment, but also on the patient's active role in managing lifestyle, adherence to therapy, and regular blood pressure monitoring. However, many hypertensive patients experience difficulties in implementing effective self-management, which may result in a decrease in their quality of life. Objective of the study: Analyzing the relationship between self-management and the quality of life of hypertensive patients. Methods: This type of research is a quantitative research using a Cross sectional design. The sample used in this research was 68 respondents, with the data collection technique used was accidental sampling. The questionnaire used was in the form of the Hypertension Self Management Behavior Quetionnair (HSMBQ) and WHOQOL-BREF questionnaires with the data analysis used being a bivariate analysis, namely the Chi-Square test. Results: based on the results of the study, it was found that the majority of self-managemet respondents in the poor category were 28 people (41.2%). the majority of respondents' quality of life in the poor category were 25 respondents (36.8). based on the results of testing with the Chi-Square test, it was found that there was a relationship between self-managemet and quality of life, the p value = <0.001 <0.05.
HUBUNGAN TINGKAT STRESS DENGAN KUALITAS HIDUP PADA PASIEN GAGAL GINJAL KRONIK YANG MENJALANI HEMODIALISA DI RSUD CILILIN Ramdhani, Yunika Salwa; Kusmiran, Eny
MAJU : Indonesian Journal of Community Empowerment Vol. 2 No. 2 (2025): MAJU : Indonesian Journal of Community Empowerment, Maret 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/maju.v2i2.1100

Abstract

Background: Chronic Kidney Failure is the leading cause of death in the 21st century, this disease is characterized by decreased kidney function resulting in the accumulation of metabolic waste and fluid imbalance. Hemodialysis is a palliative measure carried out for life so that significant stress arises which affects the quality of life of Hemodialysis patients. Objective: Knowing the relationship between stress level and quality of life in chronic renal failure patients undergoing hemodialysis at Cililin Hospital. Methods: This method uses a cross sectional method. This study used a total sampling technique of 33 respondents. This research instrument uses the DASS 42 questionnaire to measure stress levels and WHOQOL-BREF to measure quality of life. Bivariate analysis used chi square test to determine the relationship between variables. Results: It was found that most of the respondents were categorized as severe stress level (54.5%) and in the mild category (45.5%). Respondents who fall into the category of poor quality of life (39.4%), moderate quality of life (30.3%) and good quality of life (30.3%). The chi square test results obtained a p-value of 0.001 &lt; 0.05. Conclusion: There is a Relationship between Stress Level and Quality of Life in Chronic Kidney Failure Patients Undergoing Hemodialysis at Cililin Hospital in 2025.