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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Arus Jurnal Sosial dan Humaniora Journal of Multidisciplinary Science: MIKAILALSYS Jurnal Cendekia Ilmiah
Harry Nenobais
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Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Physics Social Sciences Other

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The Comparative Analysis of Local Public Finance Regulation in Strengthening Regional Governance Andri Micho; Harry Nenobais; Mohamad Kusnaeni
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 2 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i2.11376

Abstract

Although local public finance regulation has received substantial attention within fiscal decentralization and public financial management research, comparative analyses of its institutional configuration as an integrated regulatory regime remain limited. This study aims to examine the institutional design of local public finance regulation across European countries, analyze how regulatory standards, supervisory institutions, monitoring mechanisms, and enforcement instruments interact to strengthen regional governance, and formulate policy implications for Indonesia’s fiscal decentralization reforms. A qualitative comparative government design was employed through a systematic literature review. The study analyzed documentary evidence from 21 European countries purposively selected from Local Public Finance: An International Comparative Regulatory Perspective (2021), supplemented by Eurostat Government Finance Statistics, the European Commission Fiscal Rules Database, and the OECD Tax Autonomy Database. Data were examined using qualitative content analysis involving coding, categorization, cross-country comparison, and thematic interpretation. The findings indicate that effective local public finance regulation depends not merely on the presence of numerical fiscal rules but on the institutional integration of regulatory standards, supervisory bodies, monitoring mechanisms, and enforcement arrangements within coherent governance systems. Regulatory configurations also vary according to constitutional structures, administrative traditions, and fiscal decentralization models, resulting in diverse approaches to maintaining fiscal sustainability and regional accountability. The study concludes that effective regional financial governance requires balanced institutional arrangements that combine local fiscal autonomy with robust oversight, transparency, accountability, and regulatory coordination. These findings contribute to the literature on regulatory governance, comparative government, and fiscal federalism by conceptualizing local public finance regulation as an integrated governance regime rather than a collection of isolated fiscal controls. They also provide practical implications for Indonesia by emphasizing the need to strengthen supervisory capacity, fiscal transparency, enforcement consistency, and intergovernmental regulatory coordination in local financial governance.
The Dynamics of Public Management Reform: The Transition from New Public Management to New Public Governance in a Comparative Perspective Mohamad Kusnaeni; Harry Nenobais; Andri Micho
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i3.11377

Abstract

Public management reform has evolved substantially over the past three decades; however, existing studies have predominantly examined New Public Management (NPM) and New Public Governance (NPG) as distinct paradigms, offering limited insight into how contemporary reforms integrate both approaches across diverse administrative contexts. This study aimed to analyze the evolution of public management reform by examining the transition from NPM to NPG and identifying the institutional factors shaping contemporary governance reform from a comparative perspective. A qualitative approach was employed through a systematic literature review and comparative analysis of scholarly publications, complemented by the foundational works of Pollitt and Bouckaert. The analysis encompassed 12 countries and the European Commission as comparative units and applied thematic content analysis to synthesize recurring reform patterns. The findings demonstrate that contemporary public management reform does not represent a linear paradigm shift from NPM to NPG. Rather, reform proceeds through institutional adaptation, whereby managerial principles remain embedded within increasingly collaborative governance arrangements. Administrative traditions, fiscal pressures, institutional capacity, digital transformation, and inter-stakeholder relationships emerged as the principal factors shaping this adaptive process. These findings extend the public management reform literature by demonstrating that governance transformation is driven by the integration of managerial and collaborative principles rather than the complete replacement of one paradigm by another. The study concludes that contemporary reform requires context-sensitive institutional adaptation that balances managerial efficiency with collaboration and public value creation. It contributes a comparative analytical framework for understanding governance transformation and offers practical implications for policymakers seeking to strengthen governance capacity through institutional coordination, digital transformation, and inter-stakeholder collaboration.
Colonial Legacy and Strategic HRM in Indonesia's Civil Service: A Southeast Asian Comparison Johanna Novita; Harry Nenobais; Sri Lalanawati Octaviani
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i3.11378

Abstract

Bureaucratic reform in Indonesia has substantially modernized administrative procedures; however, improvements in bureaucratic performance remain uneven, suggesting that procedural reform alone cannot resolve persistent institutional constraints. This study aimed to examine the configuration of public-sector human resource management in Indonesia through a comparative analysis of five Southeast Asian administrative systems: Hong Kong, Macau, Malaysia, Thailand, and the Philippines. A qualitative comparative approach was employed using document analysis guided by Berman’s Strategic Human Resource Management framework and historical institutionalism. The findings indicate that Indonesia has achieved considerable procedural modernization in merit-based recruitment through the Computer Assisted Test (CAT), but these advances have not been consistently sustained in bureaucratic neutrality and performance-based compensation. The analysis identifies a pattern of asymmetrical strategic alignment in which recruitment reforms coexist with persistent organizational and institutional constraints across subsequent stages of the civil service career cycle. These constraints are rooted in historically embedded administrative routines that continue to shape authority relations, personnel management, and performance governance. The study extends Strategic Human Resource Management by demonstrating that strategic alignment is institutionally contingent rather than determined solely by the coherence of human resource policies. It concludes that sustainable civil service reform requires institutional transformation beyond procedural modernization, particularly through stronger merit-system governance, enhanced protection of bureaucratic neutrality, and the redesign of performance management toward outcome-oriented evaluation. These findings provide a comparative framework for understanding civil service reform and offer practical guidance for strengthening public-sector human resource governance in Indonesia.
Public Service Co-Production and Outcomes: Conceptual Review and Evidence-Based Research Agenda Sri Lalanawati Octaviani; Harry Nenobais; Johanna Novita
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i3.11492

Abstract

Public service co-production has emerged as a prominent paradigm in contemporary public administration as governments increasingly adopt collaborative approaches to addressing complex societal challenges. However, existing scholarship remains fragmented, frequently emphasizing isolated dimensions such as citizen participation, governance mechanisms, or implementation practices, while comprehensive syntheses integrating conceptual development, theoretical foundations, operational processes, governance challenges, and future research directions remain limited. This study aimed to develop an integrated conceptual understanding of public service co-production and formulate an evidence-based research agenda through a qualitative conceptual review. The study employed document analysis and thematic content analysis, using The Palgrave Handbook of Co-Production of Public Services and Outcomes, comprising 36 chapters authored by leading scholars in the field, as the primary data source. Data were collected through systematic document examination and analyzed through thematic coding and interpretative synthesis. Seven major themes emerged: the conceptual spectrum of co-production, public value outcomes, the Four Co’s operational cycle, implementation and leadership, governance challenges, citizen inclusion and motivation, and future research directions. The findings indicate that co-production has evolved into a multidimensional governance paradigm centered on collaborative public value creation through active interaction among governments, citizens, communities, and other stakeholders. This study contributes to public administration scholarship by consolidating fragmented perspectives into an integrated conceptual framework and proposing a research agenda for advancing theoretical and empirical inquiry. Practically, the findings offer guidance for policymakers and public managers in designing more inclusive, collaborative, and citizen-centered public service systems. Future research should undertake comparative empirical studies across policy sectors and governance contexts while examining the implications of digital transformation and artificial intelligence for public service co-production.
Beyond One-Size-Fits-All: Context-Sensitive Approaches to Local Government Improvement in Developing Countries Rahmat Aminullah Muhadli; Harry Nenobais; Johanna Novita
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i3.11605

Abstract

Although context-sensitive approaches to local governance have received increasing attention in development studies and comparative public administration, research integrating structural, relational, and normative dimensions across developing-country contexts remains limited. This study aimed to examine how contextual conditions shape local government improvement and to develop an integrative theoretical framework explaining variations in local governance outcomes across developing countries. A qualitative comparative theoretical synthesis was conducted using the literature compiled by de Vries, Reddy, and Haque (2008), supplemented by relevant empirical and theoretical studies published between 2008 and 2023. The analysis encompassed evidence from Latin America, Sub-Saharan Africa, and South Asia and focused on three interrelated dimensions: structural conditions, relational dynamics, and normative conditions. The findings indicate that formal decentralization does not automatically produce equivalent improvements in local government capacity or performance. Instead, governance outcomes vary according to fiscal and administrative capacity, intergovernmental relations, territorial and institutional configurations, citizen participation, and the involvement of non-state actors. The synthesis further demonstrates that community-centred, state-centred, market-centred, radical, and network perspectives each explain important yet partial dimensions of local governance. Integrating these perspectives, the study proposes a multi-centred theory of local governance that combines local autonomy and accountability, context-sensitive central oversight, conditional market mechanisms, multi-actor collaboration, and sensitivity to institutional and territorial conditions. The study concludes that local government improvement requires governance reforms adapted to specific political, institutional, social, fiscal, and territorial contexts rather than the uniform replication of standardized best practices. This study contributes an integrative framework for comparative local governance research and provides practical guidance for policymakers and development institutions in designing context-sensitive decentralization and local government reforms. Future research should empirically test and refine the proposed framework across a broader range of local government settings.
IMPLEMENTASI SISTEM PENGELOLAAN PENGADUAN TERINTEGRASI BERBASIS CITIZEN RELATIONSHIP MANAGEMENT (CRM) DALAM PENINGKATAN KUALITAS PELAYANAN PUBLIK DI PROVINSI DKI JAKARTA Dian Malik Puspitasari; Herry Rachmatsyah; Harry Nenobais
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Release
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.47828

Abstract

This study aims to analyze the implementation of the integrated Citizen Relationship Management (CRM) complaint system in improving public services in the Province of DKI Jakarta. The research was motivated by the increasing need for digital-based public services as part of smart governance implementation through Jakarta Smart City. This study employed a qualitative descriptive approach with data collection techniques through observation, interviews, and documentation. The analysis used George C. Edward III’s policy implementation theory, which consists of communication, resources, disposition, and bureaucratic structure. The findings indicate that the implementation of CRM in DKI Jakarta has generally been carried out effectively through the integration of various complaint channels such as the JAKI application, social media, and direct service channels. The system has contributed to improving transparency, responsiveness, and public participation in public service delivery. However, several obstacles remain, including limited human resource capacity, unequal digital literacy among citizens, technical system disruptions, and sectoral ego between government agencies that hinder coordination. Supporting factors include visionary leadership, clear bureaucratic structures, inter-agency communication, and the utilization of information technology. Therefore, strengthening coordination, improving digital infrastructure, and enhancing the capacity of human resources are necessary to optimize the effectiveness of the CRM system in public service delivery in DKI Jakarta.
Co-Authors Andri Micho Aprilia Manuputty, Michelle Asih Rahayu Basuki, Johanes Dian Malik Puspitasari Fanny Affan Farid Nugroho Hengki Novriansyah Nasir Herry Rachmatsyah Ilham Panuntun Johanna Novita Khabib Umar Mohamad Kusnaeni Precelia Hat Rahmat Aminullah Muhadli Roy T. Pakpahan Roy Tumpal Pakpahan Sapardi Sayyid Zakiah Aituarauw Sri Lalanawati Octaviani SUNARTO T. Herry Rachmatsyah Triyuni Soemartono Wiwi Alwiyah