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All Journal Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis Jurnal Pengabdian Masyarakat dan Riset Pendidikan DBESTI: Journal of Digital Business and Technology Innovation Journal of Accounting Research, Utility Finance and Digital Assets (JARUDA)
Erlangga Rahimi
Sekolah Tinggi Teknologi Terpadu Nurul Fikri
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Library & Information Science Mathematics Other

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Development of an Application-Based Water Meter Reading System for Accuracy and Stability of Customer Bills at Perumda Tirta Patriot, Bekasi City Asri Fianti Asmar; Erlangga Rahimi; Eddy Soeryanto; Rahma Wadiniwaty; Adam Mukhairil Bachtiar; Irfan Duwiguna Sumitra
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5604

Abstract

Inconsistencies in water meter reading intervals, which often exceed or fall short of the standard 30 days per month, are believed to be a major cause of unreasonable bill spikes and trigger customer complaints. Therefore, the purpose of this study is to analyze the impact of inconsistent water meter reading intervals on customer bill fluctuations and to propose a system upgrade solution for the meter reading application at PERUMDA Tirta Patriot, Bekasi City. The research method used was a qualitative descriptive case study approach, supported by secondary data in the form of meter reading records and billing histories of customers experiencing significant fluctuations, as well as primary data through in-depth interviews with meter readers, billing staff, and customer representatives. The analysis shows that deviations in the reading intervals (especially those exceeding 30 days) directly result in the calculation of accumulated usage volumes and impact the application of higher progressive tariff blocks, resulting in bill inflation. The implementation of the new system is expected to minimize inconsistencies, improve billing accuracy, and ultimately reduce bill fluctuations, while increasing customer satisfaction and trust in PERUMDA Tirta Patriot, Bekasi City.
Evaluasi WMS Menggunakan PIECES dan Analisis Gap pada Gema Insani Press Erlangga Rahimi; Farhatul Atqiya; Shelly Pramudiawardani
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 15, No 3 (2026): Juni 2026
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v15i3.3782

Abstract

A Warehouse management system (WMS) plays a crucial role in supporting inventory management and the distribution of goods. Evaluating the system’s Service quality from the users’ perspective is necessary to ensure it meets the company’s needs. This study aims to evaluate the WMS at Gema Insani Press using the PIECES Framework and Gap Analysis. The study employs a descriptive quantitative approach with saturation sampling involving 20 WMS users. Data were collected through questionnaires and observations, then analyzed using validity and reliability tests, PIECES analysis, and Gap Analysis. The results showed that all dimensions received good ratings with actual scores ranging from 3.76 to 3.89. The Efficiency dimension received the highest score (3.89), while the Information dimension received the lowest (3.76). The Gap Analysis revealed that the Information dimension had the largest gap (0.18), making it a priority for system development. The research results indicate that the integration of the PIECES Framework and Gap Analysis is effective for evaluating quality and determining priorities for improving warehouse Information systems.Keywords: Warehouse management system; PIECES Framework; Gap Analysis; Information System Evaluation; Warehousing. AbstrakWarehouse management system (WMS) berperan penting dalam mendukung pengelolaan persediaan dan distribusi barang. Evaluasi kualitas layanan sistem dari perspektif pengguna diperlukan untuk memastikan kesesuaiannya dengan kebutuhan perusahaan. Penelitian ini bertujuan mengevaluasi WMS di Gema Insani Press menggunakan PIECES Framework dan Analisis Gap. Penelitian menggunakan pendekatan kuantitatif deskriptif dengan sampling jenuh yang melibatkan 20 pengguna WMS. Data dikumpulkan melalui kuesioner dan observasi, kemudian dianalisis menggunakan uji validitas, reliabilitas, analisis PIECES, dan Analisis Gap. Hasil menunjukkan seluruh dimensi memperoleh penilaian baik dengan nilai aktual 3,76–3,89. Dimensi Efficiency memperoleh nilai tertinggi (3,89), sedangkan Information terendah (3,76). Analisis Gap menunjukkan dimensi Information memiliki kesenjangan terbesar (0,18) sehingga menjadi prioritas pengembangan sistem. Hasil penelitian menunjukkan bahwa integrasi PIECES Framework dan Analisis Gap efektif untuk mengevaluasi kualitas serta menentukan prioritas peningkatan sistem informasi pergudangan. 
Evaluasi Usability LMS ELENA Menggunakan Metode System Usability Scale dan Heuristic Evaluation di STT Nurul Fikri Erlangga Rahimi; Hana Fauziah; Laisa Nurin Mentari
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 15, No 3 (2026): Juni 2026
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v15i3.3776

Abstract

As the primary platform for online learning at STT Terpadu Nurul Fikri, the ELENA LMS requires periodic evaluation to ensure that its interface quality and user interaction patterns remain optimal. Such evaluation is crucial for enabling students to participate actively in virtual classes. This study examines the relationships between system usability, user interaction quality, and student academic engagement. A quantitative approach employing descriptive and explanatory methods was used, involving 120 active students as respondents. Data were collected using the System usability scale (SUS) and Heuristic evaluation—alongside instrument validity and reliability testing—and subsequently analyzed using descriptive statistics and Spearman Rank correlation. The results show mean scores of 34.37 for usability, 34.06 for user interaction, and 34.89 for student engagement. The instruments proved valid, with Cronbach’s Alpha values of 0.616, 0.862, and 0.871, respectively. Correlation analysis revealed significant positive relationships between the variables, with the strongest link observed between user interaction and student engagement (r = 0.743; p < 0.001). These findings confirm that the ELENA LMS effectively supports the online learning process, although improvements to navigation, system feedback, and interface controls are still needed to enhance the user experience.Keywords: Heuristic evaluation; Learning management system; Usability; User interaction; System usability scaleAbstrakSebagai sarana utama pembelajaran daring di STT Terpadu Nurul Fikri, LMS ELENA perlu dievaluasi secara berkala untuk memastikan kualitas antarmuka dan pola interaksi penggunanya tetap optimal. Evaluasi ini penting agar mahasiswa dapat berpartisipasi aktif dalam kelas virtual. Penelitian ini menelaah keterkaitan antara aspek kegunaan sistem, kualitas interaksi pengguna, serta tingkat keterlibatan akademik mahasiswa. Pendekatan kuantitatif dengan metode deskriptif dan eksplanatori digunakan, melibatkan 120 mahasiswa aktif sebagai responden. Data dikumpulkan melalui System usability scale (SUS), Heuristic evaluation, serta uji validitas dan reliabilitas instrumen, kemudian dianalisis dengan statistik deskriptif dan korelasi Spearman Rank. Hasil menunjukkan rata-rata skor usability 34,37, user interaction 34,06, dan student engagement 34,89. Instrumen terbukti valid dengan nilai Cronbach’s Alpha masing-masing 0,616, 0,862, dan 0,871. Analisis korelasi memperlihatkan hubungan positif signifikan antarvariabel, dengan keterkaitan paling kuat antara interaksi pengguna dan keterlibatan mahasiswa (r = 0,743; p < 0,001). Temuan ini menegaskan bahwa LMS ELENA telah mendukung proses pembelajaran daring secara efektif, meskipun perbaikan pada navigasi, umpan balik sistem, dan kontrol antarmuka masih diperlukan untuk meningkatkan pengalaman pengguna. 
FROM HUMAN-CENTERED MANAGEMENT TO ALGORITHMIC GOVERNANCE: A CONCEPTUAL REVIEW OF MANAGEMENT TRANSFORMATION IN THE ARTIFICIAL INTELLIGENCE ERA Erlangga Rahimi; Umi Narimawati; Anita Rahmawati; Sri Isti Untari; Kristin Lukitaningrum
Journal of Accounting Research, Utility Finance and Digital Assets Vol. 5 No. 1 (2026): July
Publisher : PT. Radja Intercontinental Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21820206

Abstract

The rapid development of artificial intelligence is driving a fundamental transformation in management practices and paradigms, from a human-centered approach to algorithmic governance. This article aims to conceptually examine how this shift impacts decision-making, leadership roles, organizational governance, and ethical dimensions in the context of modern management. The research method used is a conceptual literature review by analyzing reputable international journal articles and key academic books discussing humanistic management, artificial intelligence, and algorithmic governance. The results of the study indicate that algorithmic governance offers increased efficiency, consistency, and analytical capacity for organizations, but also presents risks related to transparency, accountability, fairness, and the degradation of human considerations in decision-making. This article emphasizes that human-centered management and algorithmic governance are not mutually exclusive but can be integrated within a management framework that places humans as the ultimate supervisors and bearers of responsibility for algorithm-based decisions. The study's conclusions emphasize the importance of a responsible socio-technical and governance approach so that the use of artificial intelligence can strengthen, rather than replace, human values in management practices in the digital era.
Co-Authors Adam Mukhairil Bachtiar Agustina, Della Ahmad Budi Sulistioyuwono Anandira Putri Riswana Anita Rahmawati Asqia, Misna Asri Fianti Asmar Deden Abdul Wahab Sya`roni Eddy Soeryanto Farhatul Atqiya Gian Nessie Hana Fauziah Indriani Indriani Irfan Duwiguna Sumitra Kristin Lukitaningrum Mentari, Laisa Nurin Muhamad Arbani Mulyadi Muchtiar Nafisah, Eldi Pramudiawardani, Shelly Rahma Wadiniwaty Rahma Wahdiniwaty Rizki Afandi Setyawan, Aditya Bagus Sri Isti Untari Umi Narimawati Windy Padma Sari