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All Journal IKRA-ITH EKONOMIKA Journal Informatic, Education and Management (JIEM) Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan INVEST : Jurnal Inovasi Bisnis dan Akuntansi AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Manajemen Bisnis dan Organisasi Jurnal Multidisiplin West Science Journal of Innovative and Creativity
Widya Nengsih
Universitas Mitra Bangsa
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Employee Performance Determinants: The Roles of Transformational Leadership, Organizational Commitment, and Loyalty Ratnawita Ratnawita; Widya Nengsih; Prihatina Jati; Dewi Listiorini; Indri Astuti
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 7 No. 1 (2026): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v7i1.2127

Abstract

Employee performance is a crucial determinant of organizational competitiveness, particularly in the financial services industry. Although previous studies have established that transformational leadership, organizational commitment, and employee loyalty contribute to enhanced employee performance, empirical evidence within the Indonesian financing sector remains limited. This study aims to examine the influence of transformational leadership, organizational commitment, and employee loyalty on employee performance at PT. FIF Group, Tlogosari Branch, Semarang. A quantitative explanatory research design was employed using a census sampling technique involving all employees of the organization. Data were collected through a structured questionnaire and analyzed using multiple linear regression. The findings reveal that transformational leadership, organizational commitment, and employee loyalty each have a positive and significant influence on employee performance. Furthermore, these variables collectively provide substantial explanatory power in predicting employee performance. This study contributes to the human resource management literature by extending empirical evidence from the Indonesian financing industry and underscores the importance of strengthening transformational leadership practices, fostering organizational commitment, and enhancing employee loyalty to achieve sustainable organizational performance.
ANALISIS PENGARUH PERPUUTARAN MODAL KERJA TERHADAP KEBERHASILAN RESTRUKTURISASI PEGAWAI PADA PT.SERVOTEK INDONESIA BATAM Wahyu Galih Saputro; Zulkifli Rangkuti; Widya Nengsih
Jurnal Manajemen Bisnis Dan Organisasi Vol 4 No 2 (2025): Jurnal Manajemen Bisnis Dan Organisasi (JMBO)
Publisher : Yayasan Pendidikan Cahaya Budaya Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64626/jmbo.v4i2.600

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Efisiensi dan Efektivitas terhadap Restrukturisasi Pegawai. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan analisis regresi linier berganda. Data penelitian diperoleh dari 54 responden dan dianalisis menggunakan uji t untuk mengetahui pengaruh parsial, uji F (ANOVA) untuk pengaruh simultan, serta koefisien determinasi. Hasil penelitian menunjukkan bahwa Efisiensi berpengaruh signifikan terhadap Restrukturisasi Pegawai dengan nilai thitung sebesar 4,786 > ttabel 2,005. Efektivitas juga berpengaruh signifikan terhadap Restrukturisasi Pegawai dengan nilai thitung sebesar 9,693 > ttabel 2,005. Secara simultan, Efisiensi dan Efektivitas berpengaruh signifikan terhadap Restrukturisasi Pegawai, yang dibuktikan dengan nilai Fhitung sebesar 105,320 > Ftabel 2,78 dan tingkat signifikansi 0,000. Nilai R Square sebesar 0,805 menunjukkan bahwa 80,5% variasi Restrukturisasi Pegawai dipengaruhi oleh Efisiensi dan Efektivitas, sedangkan sisanya sebesar 19,5% dipengaruhi oleh faktor lain di luar penelitian ini.
Persepsi Karyawan Terhadap Penerapan Audit Sistem Manajemen Keselamatan dan Kesehatan Kerja (SMK3) di PT Hitachi Astemo Bekasi Powertrain Systems Adi Wirawan; Yuni Pratikno; Widya Nengsih
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 2 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i2.1955

Abstract

This study examines employee perceptions of the implementation of Occupational Safety and Health Management System (SMK3) audits, considering that audit effectiveness is closely related to employees’ understanding and acceptance of the process. Although SMK3 audits are regularly conducted, several audit findings indicate that improvements are still required in certain aspects of implementation. This research aims to analyze employee perceptions of SMK3 audit implementation, identify factors influencing these perceptions, and assess the impact of SMK3 audits on employee work behavior and safety compliance. The study employed a descriptive qualitative approach with a case study design at PT Hitachi Astemo Bekasi Powertrain Systems. Data were collected through direct observation, in-depth interviews with employees involved in the SMK3 audit process, and documentation review. Data analysis was carried out using descriptive qualitative techniques to interpret employees’ experiences, views, and responses toward the audit process. The results show that employee perceptions of SMK3 audit implementation tend to be neutral to positive. Positive perceptions are influenced by employees’ understanding of audit objectives, management support, effective communication from auditors, and the presence of a strong safety culture. However, audit results identified that 15 out of 166 SMK3 criteria still required improvement, particularly in regulatory compliance, risk evaluation, training effectiveness, emergency preparedness, and workplace safety controls. Overall, SMK3 audit implementation contributes positively to improving safe work behavior, compliance with safety procedures, and employee productivity.
THE EFFECT OF SERVICE QUALITY AND SOCIODEMOGRAPHIC CHARACTERISTICS ON PATIENT SATISFACTION AT THE WIRA SATYA POLYCLINIC OF THE MOBILE BRIGADE UNIT, YOGYAKARTA SPECIAL REGION REGIONAL POLICE Ansyar Eka Putra Anwar; Yuni Pratikno; Widya Nengsih
Journal Informatic, Education and Management (JIEM) Vol 8 No 2 (2026): AUGUST
Publisher : STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61992/jiem.v8i2.467

Abstract

The purpose of this study was to analyze the effect of service quality ($X_1$) and sociodemographic characteristics ($X_2$) on patient satisfaction ($Y$) at the Wira Satya Polyclinic of the Mobile Brigade Unit, Yogyakarta Special Region Regional Police. Service quality and patients' sociodemographic characteristics were expected to influence their level of satisfaction with the healthcare services received. This study employed a quantitative method with descriptive and verificative approaches. The population comprised 375 patients who attended the Wira Satya Polyclinic of the Mobile Brigade Unit, Yogyakarta Special Region Regional Police, from August to December. The sample was determined using Slovin's formula with a 10% margin of error and selected through simple random sampling, resulting in 79 respondents. Data were collected using questionnaires and analyzed through multiple linear regression, t-tests, and an F-test with SPSS version 25. The results showed that: (1) service quality had a positive and significant effect on patient satisfaction ($p = 0.000 < 0.05$), with a partial contribution of 21.5% ($R^2 = 0.215$); therefore, H1 was accepted; (2) sociodemographic characteristics had a positive and significant effect on patient satisfaction ($p = 0.001 < 0.05$), with a partial contribution of 13.3% ($R^2 = 0.133$); therefore, H2 was accepted; and (3) service quality and sociodemographic characteristics jointly had a positive and significant effect on patient satisfaction ($p = 0.000 < 0.05$; $F_{\text{calculated}} = 42.828 > F_{\text{critical}} = 3.09$), with a simultaneous contribution of 53.0% ($R^2 = 0.530$); therefore, H3 was accepted. The remaining 47.0% was influenced by variables outside this study. Based on these findings, it can be concluded that improving service quality and understanding patients' sociodemographic characteristics can increase patient satisfaction at the Wira Satya Polyclinic of the Mobile Brigade Unit, Yogyakarta Special Region Regional Police.
Co-Authors Adi Wirawan Adriza Adriza Ady Purwoto Akka Latifah Jusdienar Ansyar Eka Putra Anwar Aswin Naldi Sahim Deddy Nata Dewi Listiorini Gemma Geochemistriana Sudaryat Husnul Khatimah Ibnu Adam INDRI ASTUTI Jati, prihatina Juliandara, Luthpiyah Moch Syahdan Gumilang Nur Rochman Syafi’i Pratikno, Yuni Ratnawita Ratnawita Resti Permata Arifin Tuti Sulastri Wahyu Galih Saputro Yuni Pratikno Zulkifli Rangkuti