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Information Sharing, Trust, and Competitive Advantage: Impact on Business Performance in Plasma Farmer Groups Lailan Tawila Berampu; Riri Liardini Putri Anjani; Andewi Rokhmawati; Taufiqurrahman
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3559

Abstract

Plasma farmer groups smallholder farmers linked contractually to larger nucleus companies in the palm oil industry face challenges in maintaining consistent fresh fruit bunch (FFB) quality. These challenges, primarily due to the use of uncertified seeds and fluctuating yields, negatively affect their business performance. To address these issues, this study investigates how information sharing and trust influence business performance, both directly and indirectly, through competitive advantage. A quantitative approach was adopted using a five-point Likert-scale questionnaire administered to 83 plasma farmer groups selected through probability sampling. Structural equation modeling via SmartPLS was used to analyze the data. Results show that both information sharing and trust significantly enhance business performance, directly and via competitive advantage. Effective information sharing improves coordination and operational efficiency, while trust strengthens reliable partnerships, leading to higher productivity and profitability. Competitive advantage achieved through superior product quality and cost efficiency amplifies these effects. The study concludes that fostering transparent communication and trust-based collaboration is critical to strengthening the competitiveness and sustainability of plasma farmer groups within the palm oil supply chain.
Knowledge Management Strategy for Enhancing Public Information Services at Diskominfo Medan Muhammad Alfahmi; Muhammad Alfikri
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3563

Abstract

This study aims to analyze the strategy of implementing knowledge management in optimizing programs and activities of the Medan City Communication and Information Service (Dinas Komunikasi dan Informatika/Diskominfo), especially in the dissemination of public information. The background of this study is based on the importance of effective knowledge management so that public information can be delivered quickly, precisely, and accurately to the public. The research method used is qualitative with a case study approach. Data were collected through interviews, observations, and documentation studies. The results of the study indicate that the implementation of knowledge management in the Medan City Diskominfo includes three main stages: knowledge acquisition, knowledge storage and management, and knowledge distribution. Although there have been initiatives in the implementation of information systems and internal training, challenges are still found such as limited human resources, lack of a culture of knowledge sharing, and suboptimal use of information technology. This study recommends increasing human resource capacity, developing an integrated digital platform, and strengthening internal policies to support a culture of knowledge sharing in order to improve the quality of public information services.
The Impact of Tax Information Exchange and Foreign Direct Investment on Indonesia’s Tax Revenue (2019–2023) Suhal Kusairi; Wulandari Wulandari
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3748

Abstract

Indonesia faces significant tax revenue losses due to cross-border tax evasion, prompting increased international cooperation and investment inflows to strengthen fiscal capacity. This study aims to examine how Automatic Exchange of Information, Exchange of Information on Request, Spontaneous Exchange of Information, and Foreign Direct Investment influence Indonesia’s tax revenue from 2019 to 2023. A quantitative approach was employed, using panel data from 34 Regional Tax Offices, analyzed through a fixed effects model to account for regional variations. The findings reveal that Automatic Exchange of Information significantly boosts tax revenue by 0.118% per additional case, Spontaneous Exchange of Information contributes a 0.092% increase per case, and Foreign Direct Investment drives a 4.2% revenue rise per unit increase. However, the Exchange of Information on Request shows no significant impact due to limited case activity. The study concludes that enhancing technological infrastructure for Automatic Exchange of Information and providing targeted training for Exchange of Information on Request can optimize tax compliance. These measures, combined with balanced Foreign Direct Investment policies, strengthen Indonesia’s fiscal framework, supporting sustainable economic growth and global transparency goals.
Hubungan Information Quality, System Quality, Experience Customer Chatbot Sebagai Moderasi Terhadap Customer Satisfaction Shopee di Kota Medan Sitindaon, Boy Rifaldo; Silaban, Sunday Ade Sitorus, Pantas H
YUME : Journal of Management Vol 8, No 3 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i3.9970

Abstract

Perkembangan pesat e-commerce menuntut platform seperti Shopee untuk mengoptimalkan layanan pelanggan melalui teknologi chatbot. Penelitian ini mengkaji hubungan Information Quality dan System Quality chatbot Shopee terhadap Customer Satisfaction dan Experience Customer Chatbot sebagai variabel moderasi pada pelanggan di Kota Medan, dengan menggunakan Information System Succsess Model (ISSM) sebagai dasar teori. Metode yang digunakan bersifat kuantitatif dengan survey kuesioner online kepada 100 responden purposive sampling, dianalisis menggunakan PLS-SEM melalui Smart-PLS 4.0 untuk menguji empat hipotesis hubungan variabel. Hasil penelitian menunjukkan terdapat hubungan positif dan siginifikan antara Information Quality dengan Customer Satisfaction. Terdapat hubungan positif dan signifikan antara System Quality dengan Customer Satisfaction. Experience Customer Chatbot memoderasi hubungan antara Information Quality dan Customer Satisfaction secara positif dan signifikan. Experience Customer Chatbot memoderasi hubungan antara System Quality dan Customer Satisfaction secara negatif dan signifikan. Kata Kunci: Kualitas Informasi, Kualitas Sistem, Pengalaman Pengguna Chatbot, Chatbot Shopee, Kepuasan Pelanggan
Website Development for Karang Taruna as an Information Media: Pembuatan Website untuk Karang Taruna Sebagai Media Informasi Syuhada, Fahmi; Adipta, Mara Zaenal; Anggarista, Randa
PRAXIS: Jurnal Pengabdian kepada Masyarakat Vol. 3 No. 3 (2025): PRAXIS April
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47776/r3pe2080

Abstract

This digital era presents both challenges and opportunities for youth organization such as Karang Taruna to enhace the effectiveness of communication and information dissemination through technology. This article documents a community service program aimed at assisting Karang Taruna by providing technology-based solution through the creation and training of website management. Using a participatory approach, this activity involved Karang Taruna members in all stages, including planning, design, development, and operational training. The reusult is a responsive website featuring key functionalities such as news, event agendas, photo galleries, and local tourism promotion. The website has proven to improve information delivery efficiency, expand community outreach, and support digital literacy among members. This program demonstrates that leveraging digital technology can serve as a catalyst for transforming community organizations toward more transparent, accounttable, and modern governance.
The Relevance of Acculturation in the Use of New Media for Public Information Disclosure in Islamic Communication Education Strategies (The Relationship between Religion, Science, and Technology) Fitria, Nurul Jannah Lailatul; Aprilyandi, Ferdy; Adinda, Shanty Bunga
Indonesian Journal of Islamic Educational Review Vol. 2 No. 3 (2025): October 2025
Publisher : South Sulawesi Education Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58230/ijier.v2i3.410

Abstract

The current information age encompasses all aspects of human life. Media for communication and information dissemination has developed gradually and rapidly. Information media began with print and electronic media, and has now evolved into new media. The modern form of information openness using new media is not actually contrary to Islam. Islamic law also regulates and guides Muslims not to isolate themselves from the progress of the times. This is an interesting topic to explore further regarding public information transparency through new media in relation to Islamic teachings on ethics in Islamic communication. This research adopts a descriptive qualitative approach. This literature review is structured descriptively using secondary data from previous studies conducted by other researchers. The results of the study indicate that public information disclosure through new media is relevant to Islamic teachings on Islamic communication ethics. The timeliness of information in new media is consistent with Islamic teachings on avoiding hate speech based on differences. The completeness of information in new media is consistent with the principles of communication and language use based on values of goodness. The reliability of information in new media is in line with the principles of communication regarding truth and patience. The accuracy of information in new media is in line with the principles of Islamic communication with filtering in receiving information (tabayyun).
Management Information System for Maimun Palace Tourism Using Web Engineering and FAST Methods Zahrina, Nadhilah; Suendri
The IJICS (International Journal of Informatics and Computer Science) Vol. 9 No. 2 (2025): July
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/ijics.v9i2.9000

Abstract

This study aims to design and implement an event reservation and payment system to support tourism services at Istana Maimun, Medan. The system was developed to simplify the process of event booking, payment, and management for both users and administrators. The development method adopted was a web-based approach using the Laravel framework and MySQL database. System testing was carried out using the black-box method, focusing on functional requirements such as event creation, reservation processing, and payment confirmation. The testing scenarios included valid and invalid inputs to evaluate the system’s ability to handle different cases. The results showed that all core functionalities performed as expected, with correct status updates and validation messages. The payment module successfully processed transactions and displayed accurate order details, including transaction amounts and unique order IDs. In addition, the system effectively prevented duplicate payments and ensured data consistency between reservations and payment records. Based on these findings, the system is considered functionally ready for production use. It can improve operational efficiency and user experience in managing event reservations at Istana Maimun. Future development may focus on integrating additional features such as online ticket verification and mobile application support.
Perencanaan Renovasi Rumah Tinggal Berbasis Building Information Modelling (BIM) Yudi, Ahmad; Casha, Ade Rahman; Ribowo, Anggarani Budi
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 6 (2025): Agustus
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i6.2835

Abstract

Rumah atau hunian merupakan hal yang sangat dibutuhkan sebagai tempat tinggal masyarakat terutama di Indonesia tetapi tidak semua rumah atau tempat tinggal sesuai dengan keinginan pemiliknya terutama bagi pemilik rumah KPR sehingga memunculkan keinginan untuk melakukan perencanaan dan renovasi rumah bagi pemilik rumah Kredit Pemilikan Rumah (KPR) baik subsidi maupun non subsidi. Perencanaan ini bertujuan untuk merancang renovasi rumah tinggal terutama pemilik rumah KPR dengan memanfaatkan metode Building Information Modelling (BIM). BIM dipilih karena mampu memodelkan bangunan secara 3D (visualisasi), 5D (estimasi biaya), dan 4D (penjadwalan), serta dapat melakukan deteksi konflik desain dan meningkatkan efisiensi proses perencanaan. Studi kasus dilakukan pada rumah KPR non subsidi di Kota Bengkulu, dengan hasil akhir berupa Detail Engineering Design (DED), Rencana Anggaran Biaya (RAB), dan penjadwalan pekerjaan renovasi. Pengambilan data dilakukan secara langsung atau observasi di lapangan dengan melakukan pemotretan melalui kamera dan kemudian dilakukan pemodelan. Hasil perencanaan menunjukkan bahwa penggunaan BIM lebih unggul dibanding metode konvensional karena menghasilkan proses perencanaan yang lebih cepat, akurat, dan terintegrasi dengan menampilan hasil dari perencanaan yang dilakukan yaitu untuk hasil RAB yang lebih efisien pada segi harga dibandingkan dengan metode konvensional yaitu sebesar Rp. 707.007.816 untuk hasil dari BIM dan Rp. 700.436.729 untuk hasil dari perhitungan konvensional. Dan untuk hasil pembuatan penjadwalan yang lebih rinci dengan 123 hari hasil dari pemodelan BIM dan 18 minggu dari perhitungan konvensional atau kurva S. Perencanaan ini diharapkan menjadi referensi bagi masyarakat dan mahasiswa dalam menerapkan BIM untuk perencanaan renovasi rumah tinggal.
The pedagogical competence of teachers in enhancing student creativity based on information technology Andre , Lesis; Nurhidayah, Josanti; Gafur, Syahrul; Husna, Atina; Meri, Rita; Daniah; Putra, Edo; Zoningsih, Meta Yupitri; Arifin, Muhammad; Tunnazia, Aqilla; Sukinah, Endang; Fauzi, Muhammad; Putra, Debi Kumala
Indonesian Research Journal in Education |IRJE| Vol. 9 No. 02 (2025): IRJE |Indonesian Research Journal in Education
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v9i02.46710

Abstract

This research aimed to understand how teachers' teaching skills can help students improve their creativity by utilizing information technology at one elementary school. The method applied was qualitative, with a case study approach that emphasized teachers in the classroom as the primary focus. Data were collected through interviews, observations, and documentation, then analyzed using qualitative descriptive methods. This research indicates that teachers with practical teaching skills can utilize various digital applications and media in the classroom to encourage students' creativity. Students' creativity increases, as seen by their ability to express ideas, create digital works, and complete school assignments differently. These findings prove that using information technology in learning by pedagogically skilled teachers positively influences the development of students' creativity. This research recommends that teachers improve their pedagogical skills, especially in technological literacy, to improve the quality of the learning process and students' creativity.
Lecturer Research Management Information System Iakn Manado Willy Armando Rondonuwu; Olivia Cherly Wuwung; Jhoni Lagun Siang
International Journal of Education, Information Technology, and Others Vol 8 No 3.B (2025): International Journal of Education, information technology   and others (On Pro
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The management of lecturers’ research at the State Christian Institute of Manado (IAKN Manado) was previously conducted manually, resulting in administrative delays and difficulties in monitoring. Furthermore, the existing system lacked integration and did not support real-time collaboration among lecturers, administrators, and reviewers. This study aims to develop a Lecturer Research Management Information System application designed to simplify, accelerate, and improve the accuracy of research management, while integrating the values of High Touch and High Tech in its implementation. The development method employed was Extreme Programming (XP), comprising the stages of planning, design, coding, and testing. The resulting application features proposal uploads, document validation, automated notifications, progress monitoring, and real-time report generation. The integration of High Touch and High Tech values ensures that the system is not only technologically functional but also promotes relationships, academic ethics, and Christian values. Testing results indicate that the application meets user requirements and is ready for implementation at IAKN Manado. Future development recommendations include integration with national publication databases (SINTA and Garuda), mobile application development, enhanced data security through layered encryption and two-factor authentication, as well as user training to maximize system utilization.

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