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The Influence of Information Quality and Perceived Usefulness on Purchase Intention through Trust in the Online Platform in the Palm Oil E-Tender of PT Kharisma Pemasaran Bersama Nusantara (KPBN/INACOM) Nafissa Aisyah Fitri Br Sitepu; Arlina Nurbaity Lubis; Beby Karina Fawzeea Sembiring
Journal of Business Management Vol. 4 No. 2 (2026): December (In Progress)
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jobm.v4i2.241

Abstract

The digitalization of commodity trading encourages companies to develop transaction systems that increase users’ trust in digital platforms. PT Kharisma Pemasaran Bersama Nusantara (KPBN/INACOM) implements an e-tender system. However, its success depends not only on technology but also on information quality, perceived usefulness, and users’ trust. This study analyzes the effects of Information Quality and Perceived Usefulness on Purchase Intention through Trust in the Online Platform in the palm oil e-tender system of PT KPBN/INACOM. A quantitative approach was employed. The population consisted of 70 buyer companies in the e-tender system. Saturated sampling involved 70 respondents, with one representative from each company. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results showed that Information Quality significantly affected Trust in the Online Platform and Purchase Intention. It also significantly affected Purchase Intention through Trust in the Online Platform. Perceived Usefulness significantly affected Trust in the Online Platform and had a direct, negative, and significant effect on Purchase Intention. Nevertheless, it significantly affected Purchase Intention through Trust in the Online Platform. Trust in the Online Platform positively and significantly affected Purchase Intention. These findings demonstrate that Trust in the Online Platform mediates the effects of Information Quality and Perceived Usefulness on Purchase Intention. The study recommends improving information accuracy, transparency, and system reliability to strengthen trust and increase user participation in digital palm oil trading transactions.
Analysis Of The Successful Implementation of A Disaster Management Information System In Supporting Effective Disaster Response Decision Making Using The Delone And Mclean Is Success Model Rahman Pradipta; Rahmad Bahri; Khairul Muttaqin
Recursive Journal of Informatics Vol. 4 No. 2 (2026): September 2026
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/rji.v4i2.62630

Abstract

Abstract. Disaster management requires accurate, reliable, and timely information to support effective decision making, particularly during emergency response situations. This study evaluates selected dimensions of DMIS implementation success - System Quality, Information Quality, User Satisfaction, and Decision-Making Effectiveness at the Regional Disaster Management Agency (Badan Penanggulangan Bencana Daerah - BPBD) of Langsa City. Purpose: This study evaluates whether System Quality and Information Quality are associated with Decision-Making Effectiveness directly and through User Satisfaction in the implementation of a Disaster Management Information System. Methods/Study design/approach: A quantitative approach was employed involving 35 employees of BPBD Langsa City who use disaster-management information systems. A saturated sampling technique was applied because the entire population was included as respondents. Data were collected using a five-point Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The analysis consisted of measurement model evaluation and structural model evaluation. Result/Findings: The measurement model demonstrated satisfactory validity and reliability, with all outer loading values exceeding 0.70, composite reliability values ranging from 0.908 to 0.937, and Average Variance Extracted values ranging from 0.665 to 0.749. System Quality had a positive and significant effect on Decision-Making Effectiveness (β = 0.362; t = 2.779; p = 0.009). Information Quality had a positive but non-significant effect (β = 0.245; t = 1.710; p = 0.096), while User Satisfaction also showed a positive but statistically non-significant effect at the 5% significance level (β = 0.317; t = 2.021; p = 0.051). The model explained 54.6% of the variance in Decision-Making Effectiveness. Novelty/Originality/Value: This study extends the application of the DeLone and McLean IS Success Model to the public-sector disaster-management context by positioning Decision-Making Effectiveness as the organizational outcome of Disaster Management Information System implementation and User Satisfaction as a mediating construct.
Development of an Academic Chatbot Based on Natural Language Processing for Student Information Services at Universitas Bina Darma Muhammad Arif Rahmad Syahputra; Widyanto; Muhammad Nasir
Recursive Journal of Informatics Vol. 4 No. 2 (2026): September 2026
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/rji.v4i2.62866

Abstract

Purpose: Repetitive academic inquiries and substantial linguistic variation in informal Indonesian student messages can reduce the consistency and timeliness of university information services. This study develops and evaluates an academic chatbot for student information services at Universitas Bina Darma through WhatsApp. Methods/Study design/approach: An applied engineering-research approach was employed. An exploratory questionnaire involving 100 active students was used to identify dominant information needs and representative query expressions, while verified institutional documents were used separately to construct controlled service responses. The implemented architecture integrates Baileys as the WhatsApp messaging gateway, Node.js/Express as the orchestration layer, Dialog flow ES for intent and entity recognition, and MySQL for conversation logging and monitoring. The final agent contains 129 custom intents, 22 entities, and 2,572 training-phrase entries. An operational confidence threshold of 0.70 was applied to route uncertain inputs to fallback handling. Evaluation was conducted at four layers: 13 black-box functional scenarios, 24 intent cases representing major service families and out-of-scope input, 15 response-conformity cases, and six end-to-end integration scenarios. Result/Findings: All black-box scenarios produced the expected outputs. Intent agreement reached 95.83%, response conformity reached 86.67%, and all integration scenarios were successful. The difference between intent agreement and response conformity indicates that correct intent recognition does not necessarily guarantee an equally specific or institutionally appropriate answer when response coverage is incomplete. Novelty/Originality/Value: The contribution of this study is therefore positioned as applied system engineering rather than a new NLP algorithm. It demonstrates a deployable, confidence-controlled architecture that separates informal-query recognition from verified institutional delivery and evaluates recognition, answer conformity, and technical integration as distinct quality dimensions. Broader intent coverage, human-user evaluation, threshold calibration, load testing, and dynamic integration with institutional information systems remain necessary for wider deployment.
Enhancing human capital management information systems through machine learning based prediction of employee self service adoption and single sign on usage Erwin Yulianto; Neneng Hayati; Lita Lestari Utami; Awan Setiawan; Harmansyah Nasution
Journal of Soft Computing Exploration Vol. 7 No. 3 (2026): September 2026
Publisher : SHM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52465/joscex.v7i3.234

Abstract

Although Single Sign On (SSO) simplifies access to Human Capital Management Information Systems (HCMIS), Employee Self Service (ESS) adoption remains a challenge in many organizations. This study aims to develop a machine learning framework for predicting ESS adoption and SSO usage and identifying the factors that influence employee digital engagement. A quantitative experimental approach was applied to a simulated dataset of 3,000 employee records containing demographic, behavioral, and system utilization variables. Data preprocessing included missing value imputation, categorical encoding, normalization, an 80:20 training and testing split, and SMOTE to address class imbalance. Eight classification models were evaluated using Accuracy, Precision, Recall, F1 score, and AUC ROC. The results show that SMOTEBoost achieved the best performance, with an Accuracy of 0.924, F1 score of 0.908, and AUC ROC of 0.956, followed by RUSBoost with an F1 score of 0.901 and AUC ROC of 0.951, and Balanced Random Forest with an F1 score of 0.897 and AUC ROC of 0.947. ESS Login Frequency, SSO Usage Frequency, and Training Participation were the strongest predictors of adoption. The proposed framework complements technology adoption perspectives such as TAM and UTAUT by moving beyond survey based explanations of perceptions and intentions toward predictive analysis using observable system utilization and behavioral data. This approach enables organizations to identify employees with lower adoption potential earlier and provide more targeted managerial interventions.
From Support to Aspiration: The Mediating Role of Information Access in Students' Higher Education Aspirations Muhammad Jailani; Amiruddin Siahaan; Muhammad Fadhli
JURNAL AL-TANZIM Vol 11, No 1 (2027): IN PRESS
Publisher : Nurul Jadid University, Probolinggo, East Java, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/al-tanzim.v11i1.15852

Abstract

This study aims to examine the relationships among parental support, learning motivation, information access, and students' interest in pursuing undergraduate education. A quantitative, causal-associative design was used, involving 189 twelfth-grade students from two public senior high schools. Data were collected using a closed-ended Likert-scale questionnaire measuring parental support, learning motivation, information access, and educational interest. The researchers analyzed the data using descriptive statistics, regression analysis, and path analysis to examine direct and indirect relationships among the variables. The findings show that parental support is significantly related to educational interest (R² = 0.077) and information access (R² = 0.029), while learning motivation is related to educational interest (R² = 0.024) and information access (R² = 0.420). Information access relates significantly to educational interest (R² = 0.265) and mediates the relationships between parental support and learning motivation and educational interest, with indirect effects of 6.7% and 20.7%, respectively. The model also explains 16.0% of the variance in educational interest. The study concludes that educational aspirations emerge through interconnected familial, motivational, and informational factors. Schools should strengthen career guidance, information services, and parent collaboration to support informed higher education planning.
Web-Based Sikerjasada Information System Using the CodeIgniter Framework to Support Regional Cooperation Performance Bayu Priyatna; Agus Tia Hananto; Septiana Rahayu
Buana Information Technology and Computer Sciences (BIT and CS) Vol. 7 No. 2 (2026): Buana Information Technology and Computer Sciences (BIT and CS)
Publisher : Information System; Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/s0w0ay31

Abstract

Regional cooperation management involving local governments, institutions, and third parties requires accurate, integrated, and accessible information management. The Cooperation Section of Bekasi Regency Government still faces challenges in managing cooperation documents, monitoring agreements, and preparing reports due to manual and less integrated processes. This research aims to develop a web-based Sikerjasada Information System using the CodeIgniter framework to improve the effectiveness of cooperation data management. The research method applies the Rapid Application Development (RAD) model consisting of requirement planning, user design, construction, and implementation stages. Data collection was conducted through observation, interviews, and literature studies. The developed system provides features for cooperation data management, document management, monitoring of cooperation periods, and automatic reporting. System design was performed using Unified Modeling Language (UML), while testing used White Box Testing, Black Box Testing, and Technology Acceptance Model (TAM) evaluation. The research results show that the system can organize cooperation information more systematically, accelerate data searching and reporting processes, and support transparency in cooperation monitoring. The implementation of Sikerjasada is expected to improve decision-making processes and digital transformation in Bekasi Regency Government
Design of Population Information System based on WEB In Pasirkaliki Village, Cimahi City Suhana Minah Jaya
Greenation International Journal of Engineering Science Vol. 1 No. 1 (2023): (GIJES) Greenation International Journal of Engineering Science (March 2023)
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijes.v1i1.26

Abstract

Pasirkaliki Village is one of the government agencies located in North Cimahi District, Cimahi City, that requires an information system for the right solution in disseminating information both for the Pasirkaliki community itself and for other wider communities. One of the information that must be conveyed to the Pasirkaliki community is information about population data, especially in terms of the number of residents, number of births, number of deaths, number of residents who moved, number of migrants, and the number of low-income families living in Pasirkaliki sub-district., While the information that can be conveyed to other wider communities is about the number of residents, the number of disadvantaged residents, and data about the population of Pasirkaliki sub- district. The information system in Pasirkaliki Village has been manually, namely through handwriting, and stored in a book so that it has the risk of being lost, forgotten, and damaged. Data handling like this makes the level of data security less, and time processing data are inefficient. With the information system, it will make it easier for village employees to store population data so that existing risks can be minimized. And with a population information system, Pasirkaliki Village can convey information about population data to the community and agencies that need it.
Implementation of An Accounting Information System at The Sabatu Foundation in West Kalimantan Bernadeth Grasela Justin; Haryono Haryono; Vitryan Espa
Winter Journal: IMWI Student Research Journal Vol. 7 No. 2 (2026): Winter Journal: IMWI Student Research Journal
Publisher : Institut Manajemen Wiyata Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/wt.v7i2.122

Abstract

Nonprofit organizations require reliable financial information to maintain transparency, accountability, and internal control; however, limited resources often constrain the adoption of accounting technologies. This study aimed to analyze the implementation of an accounting information system at the SABATU Foundation in West Kalimantan, identify the software and recording mechanisms used, and examine internal control practices through the perspectives of the COSO framework, agency theory, and contingency theory. A qualitative case study design was employed. Data were collected through semi-structured interviews with financial administrators, the treasurer, the foundation director, and personnel from operational units, supported by observations and documentation of operating procedures, financial reporting formats, and transaction records. Data were analyzed through data reduction, data presentation, and conclusion drawing. The findings showed that the foundation used Microsoft Excel as its primary accounting medium, with transactions centrally recorded by the financial administration unit after supporting documentation was collected. This system supported structured data management and financial reporting processes. However, operational units continued to rely on manual recording methods, including transaction slips, expense records, and verbal reports, resulting in limited system integration. Internal controls were implemented through transaction authorization, expenditure recording, verification procedures, and supervisory reviews. The study concluded that the Excel-based accounting information system adequately supported the foundation’s operational needs; however, improved recording integration is required to enhance efficiency, consistency, transparency, and accountability.
The Role of Information Technology in Improving the Quality of Learning Ilma Ardya Putri; Mimin Maryati; Jaenal Abidin
al-Afkar, Journal For Islamic Studies Vol. 9 No. 4 (2026)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/afkarjournal.v9i4.2526

Abstract

Advancements in information technology have significantly impacted various aspects of life, including education. Information technology has become a crucial tool for creating learning experiences that are more effective, efficient, and flexible. This study aims to outline the role, utilization, and both positive and negative impacts of information technology in education. Employing a qualitative literature review approach, this article discusses the concept of computer-based learning, the characteristics of information technology in supporting the teaching-learning process, and the challenges associated with implementing technology in educational settings. The findings indicate that information technology can enhance the quality of learning through interactive media and broad access to information. However, limitations in infrastructure, the digital divide, and a lack of digital literacy remain obstacles that must be addressed. Therefore, a prudent and targeted approach to technology integration is required to ensure that all stakeholders in education can derive optimal benefits.
Training on Improving Language Quality on Tourist Destination Information Signs in PALI Regency: Pelatihan Peningkatan Kualitas Bahasa pada Papan Informasi Destinasi Wisata di Kabupaten PALI Trisna Rahmania; Raty Rusmiana; Yayan Dian Fitriansyah
Room of Civil Society Development Vol. 5 No. 4 (2026): Room of Civil Society Development
Publisher : Lembaga Riset dan Inovasi Masyarakat Madani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59110/rcsd.991

Abstract

This community service program, conducted by the language lecturer community service team of Palembang Polytechnic of Tourism, aimed to provide information, raise awareness, and assist tourism destination managers and local visitors, particularly at Sungai Biru, Paye Ako 1000, and Bumi Ayu Temple in PALI Regency, in improving their understanding of the importance of information signage in both Indonesian and English to support the quality of visitor information services. The community service activity consisted of five stages: (1) awareness-raising, (2) discussion, (3) training, (4) mentoring, and (5) evaluation. The activity was conducted on July 14, 2026, in Betung Village, ABAB District, PALI Regency, involving 35 participants. The results showed that the participants received materials on Language Development in PALI Regency Tourist Destinations, Proper Language for Great Tourism, and Linguistic Mentoring for Tourist Destination Information Signage to Improve Tourism Service Quality in PALI Regency and participated in group assignments to develop and improve simple information signage. Based on the evaluation results, the participants’ mean score increased from 50.0 in the pre-test to 90.0 in the post-test, with an N-Gain score of 0.80. These results indicate an improvement in participants’ understanding of the appropriate and communicative use of language in tourist information signage.

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