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INDONESIA
Jurnal Organisasi Dan Manajemen
Published by Universitas Terbuka
ISSN : 20859686     EISSN : 24429155     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Merupakan media informasi dan komunikasi para praktisi, peneliti, dan akademisi yang berkecimpung dan menaruh minat serta perhatian pada pengembangan organisasi dan manajemen. Diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Terbuka.
Arjuna Subject : -
Articles 10 Documents
 1 
Search results for , issue "Vol. 19 No. 1 (2023)" : 10 Documents clear
Smartphone Technology for Household Management Mulyaningsih Mulyaningsih; Eti Kusmiati; Ieke Sartika Iriany; Rostiena Pasciana
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.2022.2023

Abstract

Purpose – Technology adoption is commonplace in household management to, among others, save time and effort in completing household chores today. This is marked by the burgeoning use of various household tools for cooking, washing, and the use of cell phones. This study aimed to analyze the behavior of household technology users and its effect on household management productivity.  Methodology – In this study, the method used was qualitative, with a survey-descriptive approach. Data were collected through interviews with 19 purposively selected informants, observation, and documentation study and then analyzed in stages, i.e., reduction, display, analysis, and conclusion drawing. Findings – The results showed that the use of technology in household management boosted housewives’ productivity, which in turn affected the roles of other family members. Furthermore, it was also confirmed that most housewives could use technology to form happy, peaceful, and prosperous families. Based on these findings, the use of technology has a favorable influence on how housewives execute their duties in managing households, particularly with regard to the object under investigation. Originality – This research develops the role of women in household management supported by the use of technology.
The Effect of Fear of COVID-19 on Destination Image, Tourist Satisfaction, and Revisit Intention: Protection Motivation Theory Perspective Muhammad Ihwanudin; Sri Hartini Hartini; Harris Prasetya Rahmandika
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.3111.2023

Abstract

Purpose – This study examines the effect of fear of COVID-19, tourist satisfaction, and destination image on the revisit intention. Methodology – Data was collected through social media surveys to 370 total domestic tourist respondents. Then, the data was processed with IBM SPSS version 26 to describe demographics and SmartPLS 3.2.9 to test structural equation modelling between variables. Findings – This study showed that the fear of COVID-19 significantly affected destination image, tourist satisfaction and revisit intention. Novelty – This study has presented that health risks (COVID-19) are not a problem for domestic tourists when travelling. Thus, the threat of COVID-19 does not affect tourists' perceptions of destination image, tourist satisfaction, and revisit intention.
Organization Citizenship Behavior: The Role of Spiritual Leadership, Self Efficacy, Locus of Control and Job Satisfaction Molana Malik Pandia; Jufrizen Jufrizen; Hazmanan Khair; Hasrudy Tanjung
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.3489.2023

Abstract

Purpose – This research aimed to investigate and analyze the direct and indirect impact of spiritual leadership, self-efficacy, locus of control, and the job satisfaction of PT. Pelabuhan Indonesia I (Persero) employees on organizational citizenship behavior (OCB). Methodology – This quantitative research was conducted involving data from 61 employees through questionnaires. The data were analyzed using the Structural Equation Model SMART PLS 3.0. Findings – The findings demonstrated that OCB is significantly positively influenced by spiritual leadership, self-efficacy, locus of control, and job satisfaction. Meanwhile, job satisfaction is significantly positively impacted by spiritual leadership, self-efficacy, locus of control, and OCB. This parameter also mediated the relationship between self-efficacy and locus of control with OCB. Originality – This research examined OCB, which has a broad and significant impact on company performance. It also provided better comprehension concerning the relationship of spiritual leadership, self-efficacy, locus of control, and job satisfaction on this indicator.
The Importance of Green Consumer Behavior as an Environmental Concern in Fast Food Restaurants Wahid Muhammad Shodiq; Noor Harini; Rahayu Relawati
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.3620.2023

Abstract

Purpose – This research aims to determine how green consumers behave when making purchases at fast food restaurants. Methodology – This study relies on primary data collected through the distribution of questionnaires to fast-food restaurant patrons in Malang Raya. The study included a total of 100 respondents and was descriptively evaluated. Findings – Compared to other product features, the product attributes connected with the eco-friendly program for fast-food restaurants gained a low average score. On the other hand, consumers' awareness of the importance of keeping the environment clean is strong. When selecting to buy at a fast food restaurant, customers demonstrate inconsistency by initially assessing their necessities. Green consumer behavior is only shown when consumer needs have been fulfilled. Environmental care actions are also shown by consumers after consuming, where consumers are responsible for waste or residual consumption through waste sorting and clean culture application. Originality – This study presents the behavioral responses of green consumers to various purchase considerations to provide another reference in making purchases at fast food restaurants.
The Effect of Transformational Leadership, Servant Leadership, and Spiritual Leadership on Organizational Citizenship Behavior Putu Gede Subhaktiyasa; Kiki Rizki Fista Andriana; Silvia Ni Nyoman Sintari; Wayan Shinta Wati; N Putri Sumaryani; Yohanes Umbu Lede
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.3695.2023

Abstract

Purpose - Universities are unique institutions that require different leadership styles to achieve their goals. Therefore, this research examines the effect of transformational, servant, and spiritual leadership on the Organizational Citizenship Behavior (OCB) of lecturers.  Methodology - The research adopted a quantitative approach, using a questionnaire with a Likert scale to collect data. Purposive sampling was utilized to obtain 120 participants. The SEM-PLS analysis was employed to test the research hypothesis.    Findings - The results showed that transformational leadership did not have a significant impact on OCB. Meanwhile, both servant and spiritual leadership had a positive effect on OCB. Among the three leadership styles, spiritual leadership was effective in universities, specifically in developing organizational behavior. Originality - Previous research on leadership in educational institutions only focuses on one or a few leadership styles. The current research is unique because it examines the influence of three leadership styles on OCB in universities. The variables in the proposed model are new constructs that necessitate further investigation in order to gain a better understanding of their relationship with OCB.
The Effect of Credible Online Review, Brand Equity Dimension, and Customer Satisfaction Towards Bio Beauty Lab's Repurchase Intention Carin Cyntya; Margaretha Pink Berlianto
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.3740.2023

Abstract

Purpose – This study aimed to analyze the effect of Credible Online Reviews, Brand Equity Dimension, and Customer Satisfaction on the Bio Beauty Lab’s customers’ repurchase intention. Methodology –This is a quantitative study conducted on 229 Bio Beauty Lab customers living in Jabodetabek determined using non-purposive sampling. The data collected from the respondents through questionnaire distribution were analyzed using PLS-SEM. Findings – Credible online reviews positively affect brand awareness and perceived value, but do not impact brand personality, organizational associations, and perceived value. Brand awareness, perceived value, brand personality, organizational associations, and perceived quality positively affect customer satisfaction. Additionally, satisfaction affects the Bio Beauty Lab customers' repurchase intention. Originality – This study provides a newer and deeper understanding of credible online reviews and brand equity by focusing on the importance of customer satisfaction and repurchase intention.
Conceptualizing Organizational Citizenship Behavior and Learning Organization in the Labor Sector Mochamad Soelton
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.4067.2023

Abstract

Purpose – This study aims to investigate and evaluate the impact of Organizational Transformational Leadership and Work Engagement on Citizenship Behavior in mediating Learning Organization. Methodology – A saturated sample of 96 employees were used, and the quantitative analysis employed the questionnaire collection method using the Smart–PLS Structural Equation Modeling. Findings – Work Engagement had a significant impact on Organizational Citizenship Behavior (OCB), while Transformational Leadership had a negative impact. Work Engagement had a significant positive effect on Learning Organization, which in turn had a significant negative effect on OCB. Organizational Citizenship Behavior could be influenced by Transformational Leadership and Work Engagement through the mediation of Learning Organization. Originality – This study examined the experiences of workers who were more objective in giving their perceptions due to the presence of serious problems in Work Engagement. Previous research used workers as a measure of Work Engagement success but were less objective, particularly in the manufacturing industry where work-related problems were absent.
The Role of Employee Performance During Covid-19: Do Motivation and Commitment Matter? Indi Djastuti; Rr. Retno Sugiharti; Lela Lestari; Suharnomo Suharnomo
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.2372.2023

Abstract

Purpose – This study tries to analyze the relationship between job satisfaction and employee performance with the mediating variables of work motivation and organizational commitment in during the Covid-19 pandemic. Methodology – Structural Equation Model was built to capture the relationship between variables using purposive sampling, with the sample criteria being lecturers who have worked in both public and private tertiary institutions with a minimum work period of 2 years. When the questionnaire was distributed, the respondent was working through working-from-home scheme. In order to fulfil requirement from SEM model, 150 respondents were taken, and 128 questionnaire that can be used in estimation process. Findings – The results showed that work motivation and organizational commitment had no effect on employee performance, nor were they mediating variables on job satisfaction. This weak relationship proves that the pandemic is a difficult time for workers. Furthermore, satisfaction from a well-completed job is objectively beneficial, but the feeling appears confined to a task without high motivation and commitment. Originality – In case of pandemic time, Work motivation and Organizational commitment fail as a Mediating effect that connects job satisfaction to employee performance. Here’s proves that negative impact of the working-from-home policy is unavoidable.
Risk Management in Private Companies and Public Sector Organizations: A Preliminary Comparative Study Dominicus Priyarsono; Raden Racmadi Gustrian; Charles R. Vorst; Heri Supriyadi; A. Yulian; Y. Munawar
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.4126.2023

Abstract

Purpose – The effectiveness of risk management in an organization depends largely on its organizational culture as revealed in its governance structure and organizational process. The research question of this study is how to develop strategy to improve the effectiveness of risk management under the constraints of a given organizational culture. The objective of this study is to show that there are fundamental differences and similarities between the governance structure and organizational process that significantly influence the effectiveness of risk management in private companies and the one in public sector organizations. Methodology – To achieve the objective, legal documents of major public and private organizations are reviewed and key resource persons working for the organizations are interviewed. Findings – This paper reports preliminary results that identify several important dimensions of governance structure and organizational process in both sectors that crucially influence the effectiveness of risk management.  Originality – Studies on the similarities and differences between public and private organizations in implementing risk management have been very rare. Very few studies explicitly address the effectiveness of risk management in the perspective of the comparative study.  This study has never been carried out before, at least in the Indonesian context.
The Change Building Blocks Toward Sustainable Organizations: Learning From Three Sectors Sudirman Said; Aurik Gustomo; Yudo Anggoro
Jurnal Organisasi dan Manajemen Vol. 19 No. 1 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i1.3533.2023

Abstract

Purpose - This research aims to identify processes and stages in managing sustainable change so that organizations are able to survive in different dynamic conditions, as all organizations (public, private and non-profit) are continuously forced to change to stay competitive in the society. The ability of the leaders of organization to strategically determine the direction of changes and manage change are the fundamental skills. Methodology - This research is qualitative research using multiple-case study that carried out in six organizational settings within three different sectors. Data were collected in 2021, from archival reviews and semi-structured interviews with eighteen change leaders, from six organizations. The data coded and analyzed using NVIVO to find out the common pattern on how the leaders managing changes in three sectors. Findings - The research identify five common building blocks of change: identifying rooms for improvement, organizing change agents, mobilizing support, executing change, and sustaining the change results. Originality - Leadership development is identified as the most effective strategies for sustaining change and transformation initiatives in all three sectors. As this research is conducted in Indonesian institutional setting, the further studies are needed to investigate whether the five building blocks of change are universally applicable.

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