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International Journal of Social Science and Business
Published by Universitas Pendidikan Ganesha
ISSN : 26146533     EISSN : 25496409     DOI : -
Core Subject : Social,
Social Sciences
International Journal of Social Science and Business (IJSSB) is an open access, peer-reviewed and refereed journal published by Universitas Pendidikan Ganesha (Undiksha), Indonesia. The main objective of IJSSB is to provide an intellectual platform for the international scholars. IJSSB aims to promote interdisciplinary studies in Businnes and social science and become the leading journal in Businnes and social science in the world.
Arjuna Subject : -
Articles 20 Documents
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Search results for , issue "Vol. 8 No. 1 (2024): February" : 20 Documents clear
The Effect of Economic Growth and Foreign Direct Investment on Unemployment Bojang, Sainey A.; Suliswanto, Muhammad Sri Wahyudi
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.55721

Abstract

This study aims to investigate the problem of failed employment growth in The Gambia that is not in line with the increase in the country's workforce, particularly related to the high speed of college graduates entering the workforce. The study is a quantitative study using annual time-series data from 1990 to 2021 from The Gambia, with datasets that include variables such as GDP growth, foreign direct investment, and unemployment rates. The data was extracted from the World Bank database and analyzed using the E-views statistical package. This study used augmented Dickey-Fuller unit root tests and autoregressive distributed lag (ARDL) models against existing data sets. The results showed that there was no long-term correlation between the variables studied. In particular, in the short term, economic growth has a negative and insignificant influence on the unemployment rate in The Gambia, while foreign direct investment has a positive and significant impact. The implications of this study suggest that the Gambian government needs to maintain budget restrictions and allocate planned expenditures to meet the infrastructure development needed for businesses to thrive. The Gambia is also advised to attract greenfield investment to create new jobs, by encouraging foreign investors to get involved in sectors of the country's native economy, including the agricultural and manufacturing industries.
Analysis Customer Satisfaction and its Implications for Customer Loyalty and Purchase Intention for Cinepolis Cinemas Tickets Girsang, Rosita Manawari; Lie, Darwin; Fedianty Augustinah; Sudirman, Acai
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.56488

Abstract

This study aims to analyze the effect of E-service quality, price perception, brand image, and perceived value on customer satisfaction, as well as its implications for customer loyalty and ticket purchase intention of Cinepolis Cinemas. This study used a quantitative approach involving 120 respondents as a sample. The sampling method uses a non-probability sampling approach using a purposive sampling formula. The results showed that price perception, brand image, and perceived value positively and significantly affect customer satisfaction. In addition, customer satisfaction also has a positive and significant effect on customer loyalty and purchase intent. Nevertheless, the quality of E-service has a positive but not significant effect on customer satisfaction. Therefore, it is concluded that to maintain customer satisfaction with Cinepolis Cinemas tickets, companies need to improve the quality aspects of E-service, especially in terms of completeness of online payment features and data security for online service users. This research provides valuable insights for companies in improving customer satisfaction, customer loyalty, and purchase intent through improving price perception, brand image, perceived value, and E-service quality. The implications of these findings could help companies develop more effective marketing strategies and improve the overall customer experience.
Development Innovative Work Behavior for Companies? Analysis of Self-Efficacy, Organizational Justice, and Psychological Empowerment as Predictors Kaharuddin, Kaharuddin; Sofiyan, Sofiyan; Sudirman, Acai
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.56489

Abstract

This study aims to analyze the effect of self-efficacy, organizational fairness, and psychological empowerment on innovative work behavior of employees at state banks. This study uses a quantitative approach with research instruments and quantitative data analysis to test predetermined hypotheses. The research data were obtained through documentation instruments and distribution of online questionnaires to 150 employees of state-run banks, selected using purposive sampling methods. The results showed that self-efficacy and psychological empowerment had a positive and significant influence on employees' innovative work behavior. However, organizational fairness does not significantly affect innovative work behavior. The implication of this finding is the importance of companies, especially bank managers, to pay attention to the fair and transparent application of organizational justice in order to maintain and improve innovative work behavior of employees. In addition, aspects of self-efficacy and psychological empowerment also need to be considered to encourage optimal innovative work behavior. Thus, this study contributes to the understanding of the factors that influence the innovative work behavior of employees in state banks, as well as providing direction for company management in improving performance and innovation in the work environment.
Assessment of Product Attributes, Consumer Perceived Value, and Repurchase Intention: A Case of All-You-Can-Eat Beef Buffet Mujtahidah Anggriani Ummul Muzayyanah; Wahyu Eka Putri
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.57481

Abstract

Products with higher attribute values will create higher consumer value perceptions. The higher the perceived value, the higher the consumer's repurchase intention on the product. This study seeks to analyse the effect of product attributes on the consumer's perceived value and intention to repurchase beef dishes at the All-You-Can-Eat (AYCE) buffet. Unrestricted self-selected surveys were conducted with convenience sampling is utilized, and the number of samples obtained is 230 respondents. Structural Equation Modelling (SEM) analysis was used to investigate the effect of the variables. This study reveals that respondents are predominantly female (66.10%) in the range of 18 to 25 years old, and have visited AYCE to buy beef dishes at least one time. The higher the product attributes value, the higher the consumer's perceived value of beef dishes at AYCE buffet (p <0.05).  Regarding the intention to repurchase, this study indicated that perceived value and product attributes have a significant positive effect (p <0.05) on consumers' intention to repurchase beef dishes at AYCE buffet. This research highlights the both intrinsic and extrinsic product attributes bring high perceived value and consumer repurchase intentions. The findings of this study recommend marketers for developing effective marketing strategies through adding value to consumers. Differentiation products and making the decision on intrinsic and extrinsic attributes. To compete with similar businesses, product attributes need to be upgraded and given careful consideration.
Tourism Management: Antecedents of Tourism Sharing Behavior, Visitor Satisfaction as Mediate Suwitho, Suwitho; Triyonowati, Triyonowati; Mustika, Hindah; Pradhani, Fastha Aulia
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.63979

Abstract

The tourism sector in East Java can increase economic growth, so it must be maintained and further enhanced to be able to create new business opportunities, places to learn history, culture, and other positive values. This study aims to explore the impact of visitor satisfaction on tourist attractions in East Java, focusing on factors that influence tourism sharing behavior. The sample of this study was obtained as many as 100 respondents. The analysis method used is Structural Equation Modeling Partial Least Squares (SEM PLS 3.0). The study found that cultural attractions had no effect on tourism sharing behavior, and general attractions had no effect on tourism sharing behavior. Cultural attractions affect visitor satisfaction (Tourist), public attractions affect visitor satisfaction (Tourist), and visitor satisfaction (Tourist) is able to mediate a strong influence between variations in variables of General Attraction and Cultural Attractions on Tourism sharing behavior. The findings of this study prove that when travelers feel satisfied with the attractions displayed, they will share with others in their community. The implication of these findings is the importance of paying attention to visitor satisfaction factors in the management of tourist attractions, as well as considering cultural and general attractions as important factors in improving the tourist experience in East Java.
The The Analysis of Influence of Performance Management Policy to Employees Satisfaction in KPP Madya Jakarta Barat Agnes Anita Carolina; Deddy Supriady Bratakusumah; Maya Puspita Dewi
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.66360

Abstract

This study aims to create employee performance in accordance with the bureaucratic reform plan, increase human resources, and productivity at the West Jakarta Madya Tax Service Office (KPP). The subjects of this study include the Head of Supervision Section, Functional Examiner, Extension Functional Officer, and Account Representative. The informant sample was taken using the purposive sampling method, involving 7 participants representing various positions in KPP Madya West Jakarta. The collected data were analyzed qualitatively descriptively. The results showed that independent variables which include policy clarity systems, human resources, leadership, motivation, and job satisfaction had a significant influence on employee performance at KPP Madya West Jakarta. In addition, forced ratings and distributions also affect employee job satisfaction, as well as the amount of performance allowances received. These findings provide an understanding of the complex relationship between the rating system, human resources, leadership, motivation, and job satisfaction in KPP Madya West Jakarta. This research has important implications in the development of effective strategies to improve employee performance through a measurable, objective, accountable, and transparent rating system.
Establishing Land Rights: The Vital Role of Indigenous Community Institutions in Controlling Land Ownership Certificates Ririhena, Samel W.; Tambajong , Hesty; Oja, Hubertus; Moento, Paul A.
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.67942

Abstract

The current issues related to land ownership rights revolve around the frequent complaints from the community about the authenticity of customary land release documents and some individuals within the indigenous community deliberately selling communal land that does not belong to them. Hence, it is necessary to analyze the role of the Indigenous Community Institution (ICI) in addressing land ownership issues. This research is qualitative in nature, with the research subjects being members of the ICI of Village and the indigenous community present in the village. The data collection methods used include observation, interviews, and documentation. After obtaining data through observation, interviews, and document collection, this data will go through a systematic series of analysis stages. These stages include data reduction, data presentation, and drawing conclusions based on information obtained from informants or sources related to the role of the Indigenous Community Institution (ICI) in supporting the issuance of land ownership certificates. The Indigenous Community Institution (ICI) of Village has three main roles, namely the Interpersonal Role, the Informational Role, and the Decision-Making Role. The ICI serves as a bridge between the indigenous community, the government, and the general public, with the aim of ensuring fair and pro-indigenous community policies. To enhance its effectiveness, communication and collaboration between the ICI, the government, and the community need to be strengthened. Additionally, there should be education and awareness-raising among the indigenous community regarding their customary land ownership rights.
Evaluation of the Samisade (Satu Miliar Satu Desa) Program in Bogor Regency Michel, Diana; Mutiarin, Dyah; binti Abdul Manaf, Halimah
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.68125

Abstract

This study aims to evaluate the Satu Miliar Satu Desa (Samisade) program. The Samisade initiative in Bogor Regency has been funding village infrastructure since 2021 with the goal of fostering regional development in rural areas. This research focuses on the Samisade program, which aims to improve rural economies, reduce poverty, and promote local development. Data was collected through online news and in-depth observations from community members, village heads, sub-district heads, agencies, and the regent of Bogor Regency. The study uses descriptive-qualitative methods and Nvivo 12 Plus tools to analyze the data, ensuring the program's effectiveness and meeting community expectations. The research provides a comprehensive understanding of the program's impact on rural development. According to the study, the Samisade program in Bogor Regency has greatly aided village officials in developing infrastructure, promoting health, education, and growth-oriented programs, and controlling and carrying out accountability. The initiative was funded by an IDR 7.6 trillion budget increase of 10% for 2021, which allowed the program's debut in 2020. Despite obstacles, the Samisade Program in Bogor Regency has been successfully carried out, with its goals, objectives, and techniques being recognized. It has contributed to ongoing infrastructural improvement and economic growth.
Organizational Capacity of the PMPTSP Office of Bandar Lampung City in Implementing A Collaborative and Dynamic Work System Iswardi, Benny; Deddy Supriady Bratakusumah
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.68136

Abstract

Organizational change capacity determines how easily an organization can implement organizational change. This study aims to provide an overview of the organizational capacity analysis of the Bandar Lampung City PMPTSP Office in implementing a new collaborative and dynamic work system. This research is qualitative with a descriptive approach. The results of this study show that the organizational capacity of the Bandar Lampung City PMPTSP Office can support the implementation of a new collaborative and dynamic work system, especially in the leadership aspect. Strong leadership commitment with transformational and transactional leadership styles is a modality for the organizational capacity of the PMPTSP Office to overcome all challenges and obstacles in the early stages of the process and the sustainability of organizational change. The Head of PMPTSP Bandar Lampung City Office has actualized the transformational and transactional leadership style optimally. This is evidenced by various assessment achievements with good predicates and awards that have been received from various parties. The organizational capacity of the PMPTSP Office to make changes is getting stronger with the commitment and support of the Mayor of Bandar Lampung to improve public services. Budget constraints, especially for human resource development, can be overcome by developing knowledge sharing through internal meetings and discussions and creating social media (WhatsApp and Telegram). The implication of this research is the importance of strengthening leadership commitment and support from related parties in facing challenges and obstacles in organizational change.
The Effect of Customer Perception Value on Customer Satisfaction on Consumers of Religious Tour Packages in Bekasi-West Java; Purchase Intention as an Intervening Variable Untari, Dhian Tyas; Khasanah, Fata Nidaul; Timorora Sandha Perdhana; Tulus Sukreni; Basuki Antariksa; Yanuar Farida Wismayanti
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.68148

Abstract

In the tour and travel business, creating, improving, and maintaining customer satisfaction is very important considering the increasingly fierce competition. One dimension that affects customer satisfaction is Customer Perceived Value, where companies strive to provide better value than competitors. This study aims to analyze the effect of Customer Perceived Value on Customer Satisfaction with Purchase Intention as an Intervening variable in religious tour package consumers in Bekasi. This study involved 300 tourists who had enjoyed religious tour packages provided by 10 Bekasi-based religious tour package providers, with 30 respondents per religious tour package operator. The data obtained from the results of questionnaires distributed to respondents were then analyzed using statistical methods. Statistical testing on the path analysis model was carried out using the Partial Least Square (PLS) method. The results showed that Customer Perceived Value has a positive and significant influence on Customer Satisfaction. In addition, Customer Perceived Value also has a positive and significant influence on Purchase Intention. This finding shows the importance of Customer Perceived Value in creating customer satisfaction and increasing purchase intent in the context of religious tourism packages in Bekasi. The implications of this research can provide guidance for religious tour package providers in increasing customer satisfaction and obtaining higher purchase intentions.

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