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International Journal of Social Science and Business
Published by Universitas Pendidikan Ganesha
ISSN : 26146533     EISSN : 25496409     DOI : -
Core Subject : Social,
Social Sciences
International Journal of Social Science and Business (IJSSB) is an open access, peer-reviewed and refereed journal published by Universitas Pendidikan Ganesha (Undiksha), Indonesia. The main objective of IJSSB is to provide an intellectual platform for the international scholars. IJSSB aims to promote interdisciplinary studies in Businnes and social science and become the leading journal in Businnes and social science in the world.
Arjuna Subject : -
Articles 891 Documents
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Work From Home: The Influence of Work Motivation and Work Environment on Employee Work Spirit Dendri Jonathan; Yustina Erti Pravitasmara Dewi
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.52517

Abstract

During the pandemic, employees are forced to work from home (WFH) for health reasons which can lead to reduced enthusiasm in completing work. Motivation and a good or positive work environment can objectively affect employee morale with self-awareness. If good motivation is given, morale during WFH will increase. This study examines the effect of work motivation and environment on employee morale while working from home. This research is causal-comparative research. The number of samples used is 80 employee respondents. Methods of data collection using a questionnaire. The instrument used is a questionnaire sheet. This study uses multiple linear regression analysis techniques. The study found that work motivation had a positive effect on work morale. The analysis score sig 0.002 less than 0.050 that the work environment positively impacts work morale, as evidenced by a sig score of 0.010 less than 0.050. It shows that the higher the work motivation and the better the work environment, the higher the employee morale during the WFH period. Therefore, the better the work environment in an organization or company, the higher the work spirit of employees. Motivation for employees must always be given during the period of working at home.
Factors and Strategies Affecting and Improving Financial Performance of Old Age Protection Lumban Benget Hutajulu; Wita Juwita Ermawati; Alim Setiawan Slamet
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.52570

Abstract

The financial performance of the Old Age Security fund held by BPJS Ketenagakerjaan as an institution that is trusted to provide sustainable social security needs to receive great attention nowadays. This research aims to determine factors and strategies affecting and improving financial performance of old age protection in BPJS Ketenagakerjaan. In this study, there are five independent variables such as: Solvability ratio, effectiveness of membership, effectiveness of dues, efficiency ratio, and varian ratio, while dependent variable is growth assets measured by Return on Net Asset Ratio. T-Test was used to find out the difference of financial condition before and during pandemic, the method of multiple linear regression analysis with dummy variable was utilized with using 2019 and 2020 data to determine the factors that influence financial performance, and SWOT analysis used to determine strategies to improve financial performance. The result of this study shows that financial condition is different before and during pandemic, then solvability, effectiveness of membership, and efficiency factors significantly affect the financial performance of old age security program before and during pandemic. The strategies resulted from SWOT factors include: law enforcement, training, education and etc., related to old age financial performance. At the end, this study is expected to help management in BPJS Ketenagakerjaan improve financial performance of old age security program.
Service Quality of Brady Cronin, E-SQ, and E-CRM Models in Building Loyalty Through Nagari Bank Customer Commitment in Padang City Susriyanti; Nandan Lima Krisna; Lusiana
International Journal of Social Science and Business Vol. 7 No. 2 (2023): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.52995

Abstract

This study aims to investigate the relationship between e-service quality, e-satisfaction, e-trust, and e-commitment in building customer e-loyalty. This study used a quantitative descriptive approach, with primary data collected through questionnaires distributed to respondents who were customers of Bank Nagari in Padang City. The population of this study consisted of all Bank Nagari customers in Padang City, and the sample taken was 200 respondents. The instrumentation of this study uses the Likert scale to measure respondents' perceptions of the variables studied. The collected data was analyzed using the Smart PLS (Partial Least Squares) program as a data analysis method. This analysis method includes descriptive analysis to see descriptive statistics of the variables studied, as well as inferential analysis to test the relationship between these variables, including testing the validity and reliability of tests, t-tests, path coefficients, effect measures, and hypothesis testing. The results showed that electronic service quality, electronic satisfaction, electronic trust, and electronic commitment have a significant relationship with electronic customer loyalty. Based on the results of the study, it can be concluded that the quality of electronic service, electronic satisfaction, electronic trust, and electronic commitment have an important role in building electronic customer loyalty. The implication of this research is that organizations need to pay attention to and improve these aspects in an effort to build strong e-customer loyalty.
Length of Time to Get a Job Back During the Covid-19 Pandemic in Badung District A A I N Marhaeni; Ni Nyoman Yuliarmi; Haris Sanjaya; Ni Made Itarini
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.53136

Abstract

The COVID-19 pandemic has impacted the economy, especially the tourism industry, so many employees who have been laid off are now trying to get work opportunities again. This study aims to analyze the simultaneously and partially the effect of gender, age, education, and socioeconomic status of parents on the length of time to get a job again. This research is quantitative research conducted in Badung Regency with a sample of 100 people. The sampling technique is accidental sampling with snowball sampling. The data were collected by using the observation method, especially related to the secondary data needed. There are 2 data analysis techniques used, namely descriptive statistics and inferential statistics. Descriptive statistics are used to describe the variables that have been collected, while the inferential statistics used are moderation regression. The results showed that gender, age, education, and socioeconomic status of parents had a positive effect on the length of time to get a job again. The socioeconomic status of the parents significantly moderated the effect of education on the length of time it took to get a job again. This research is expected to be a strategy to get a job faster after the pandemic.
Adoption of Fintech by Labuhanbatu Students Ade Parlaungan Nasution; Yudi Prayoga; Muhammad Yasir Arafat Pohan; Zulkifli Musannif Efendi Siregar
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.53599

Abstract

The financial services industry is witnessing massive structural changes due to various technological innovations. The ubiquitous innovation known as Financial Technology (Fintech) is changing traditional banking and corporate finance. The use of Fintech has now become widespread and has changed people's financial patterns. Fintech provides various conveniences in various activities related to payments, money transfers, and even the management of savings itself, even the use of Fintech currently plays a significant role in the progress of small and medium enterprises. In various big cities in Indonesia, small community-owned businesses are familiar with using Fintech as payment. However, based on the observations of researchers, it is known that in Labuhanbatu, the use of Fintech is still infrequent. Therefore, this study aims to analyses the factors which affect the intention to use Fintech in Labuhanbatu. This study uses a quantitative approach and data analysis using the Smart PLS3 software. The sample in this study was students in Labuhanbatu. This study uses the PLS technique which is a variance-based SEM which is suitable for this study due to the sample size and complexity of the hypothesis. From the study's results, it was found that all predictive variables had a positive and significant influence on the intention to use Fintech by Labuhanbatu students.
Marketing Communications as Strategy Expanding Market Share In Era 4.0 Abdul Haris; Hasrat Effendi Samosir; Siti Hawa Lubis
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.53535

Abstract

Today's markets and commercial connections span the globe. Meanwhile, the slow pace of economic growth and the resulting difficulties for businesses stimulate a drive toward greater efficiency and effectiveness. Since marketing efforts affect the present and future health of markets and businesses, they have evolved into an essential business component. Adapting to the ever-changing environment is one of the most important aspects of using them. This study identifies successful strategies in marketing communications that can be used to achieve success based on factors such as culture, lifestyle, purchasing habits, consumption patterns, preferred communication channels, and more. In this study, researchers used a qualitative technique, which involves gathering information via in-depth interviews, document analysis, and direct observation of the topic. In this context, marketing communication is crucial since it helps direct potential customers to the products they need based on their culture, lifestyle, purchasing habits, consumption patterns, preferred communication channels, and more. Promoting the product to address the market's requirements, desires, and expectations relies on marketing communication to disseminate information about the product. It might lead to the growth of new market segments. If a product's market share grows, so do its marketing successes.
The Influence of Auditor Opinion, Company Size, External Pressure on Fraud Financial Reporting with Industrial Conditions as Intervening Variables I Kadek Pebri Artana; I Putu Gede Diatmika; Anantawikrama Tungga Atmadja
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.57651

Abstract

All manufacturing companies are competing to give the impression that people will not choose similar alternative products other than the company itself, so the company must have a strategy and characteristics that make the company increasingly known to the wider community. This study aims to analyze the influence of auditor opinion, company size, and external pressure on fraudulent financial reporting, by considering industry conditions as a mediating variable in manufacturing companies listed on the Indonesia Stock Exchange during the 2017-2021 period. The study population was 25 companies and the study sample consisted of 22 companies, with targeted non-probability sampling techniques. The results showed that auditors' opinions negatively affected fraudulent financial reporting, while company size negatively impacted fraudulent financial reporting. Meanwhile, external pressures have had a positive impact on fraudulent financial reporting. In addition, industry conditions can mediate the relationship between auditors' judgments and fraudulent financial reporting. However, the current state of the industry shows no link between company size and fraudulent financial reporting. The implications of this study emphasize the importance of proper internal supervision and control by companies to prevent and overcome the risk of financial reporting fraud, as well as the importance of strict and credible auditor supervision, and more careful attention to industry conditions that affect the level of financial reporting fraud.
The Influence of Duties and Education Experience on New Personnel Duties in the Indonesian National Army's Operating Staff Environment Azis Hakim
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.57654

Abstract

New personnel in the TNI operations staff environment are expected to have sufficient skills and knowledge to be able to complete the assigned tasks. However, several factors such as complex tasks and lack of educational experience can affect the ability of new personnel to carry out these tasks. The purpose of this study is to determine the effect of task experience and education partially and simultaneously on the adaptation of new personnel assignments in the TNI Operations Staff Environment. The research method uses a survey with a quantitative approach. The sampling technique uses Simple Random Sampling. The sample size was 44 respondents. The results showed that a) task experience had a positive and significant effect on the adaptation of new personnel assignments; b) Task experience and education together have a positive and significant effect on the adaptation of new personnel assignments. It is recommended that in the selection of new personnel within the Indonesian Army Operations Staff, those who already have duty experience and education will support each other to facilitate the process of adjusting their duties. Looking at the dynamics of tasks in the TNI Operations Staff environment, it is recommended that task experience with the priority of work mastery and education with the priority of developing science and technology is the most ideal combination for accelerating adaptation. processes within the TNI Operations Staff so that they can subsequently smoothly carry out their duties within the TNI Operations Staff.
Financial Performance Affecting Company Compliance in Membership of BPJS Ketenagakerjaan Reza Maulana Saragih; Sri Mulatsih; Bambang Juanda
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.52793

Abstract

The issue with compliance is a barrier since it unquestionably prohibits BPJS Ketenagakerjaan from offering the optimum protection to all Indonesian workers. The Covid-19 pandemic's state is a contributing factor in the low compliance of BPJS Ketenagakerjaan participation, which affects the state of the business's financial performance. Many businesses or memberships become non-compliant as a result, such as paying their required dues late or not at all. Based on this context, the research's three main goals are to: (1) ascertain the evolution of BPJS Ketenagakerjaan membership in 2019–2020; (2) ascertain the impact of the company's financial performance on membership compliance; and (3) ascertain improvement methods. The two methodologies used in this study are quantitative and qualitative methods. The first strategy uses logistic regression and quantitative descriptive techniques. The second strategy is a qualitative one that makes use of focus group discussions (FGD). The type of data used is primary data collected using the Focus Group Discussion (FGD) model and secondary data using the company's annual report from the Indonesia Stock Exchange (IDX) from 2019-2020. Return on Assets (ROA), Return on Equity (ROE), and Debt to Assets Ratio (DAR) factors all affect BPJS Ketenagakerjaan membership compliance, making them four independent variables in financial performance. Compliance is unaffected by another financial performance metric called the Debt to Equity Ratio (DER). The FGD technique, which removes dues sanctions that burden membership during the pandemic, increases socializing and education on a regular basis in order to increase compliance.
The Influence of Work Quality and Employee Competence on Human Resources Professionalism at the Ministry of Defense Planning and Finance Bureau Pandji Sukmana; Azis Hakim
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.58202

Abstract

This study aims to analyze the effect of work quality and employee competence, individually and collectively, on the professionalism of human resources at the Planning and Finance Bureau of the Ministry of Defense. The research method uses a correlational survey with a quantitative approach; the sampling technique is simple random sampling, namely simple random sampling. The population in this study were employees, as many as 78 people. In contrast, the sample in this study was 65 respondents, with the percentage of inaccuracy determined to be as much as 5%. The results showed that: a) quality of work on the professionalism of human resources had a strong and significant positive influence with the results of a correlation coefficient of 58.6%, while other factors and tests influenced the remaining 41.4%. Significant (t-test) tcount 9,439 > ttable 2,000; b) employee competence on the human resource professionals has a strong and significant positive influence with the results of a correlation coefficient of 57.6% while the remaining 42.4% is influenced by other factors and significant test (t-test) tcount 9,247 > ttable 2,000; c) work quality and employee competence together on the professionalism of human resources has a strong and significant positive influence with a correlation coefficient of 61.8% while the remaining 38.2% influenced by other factors and significant test (F test) Fcount 50,073 > Ftable 3,15. The implication of this research is the importance of work quality and employee competence in increasing the professionalism of human resources in the Planning and Finance Bureau of the Ministry of Defence.

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