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JURTEKSI
Published by STMIK Royal Kisaran
ISSN : 24071811     EISSN : 25500201     DOI : -
Core Subject : Science,
Computer Science & IT
JURTEKSI (Jurnal Teknologi dan Sistem Informasi) is a scientific journal which is published by STMIK Royal Kisaran. This journal published twice a year on December and June. This journal contains a collection of research in information technology and computer system.
Arjuna Subject : -
Articles 24 Documents
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Search results for , issue "Vol. 12 No. 1 (2025): Desember 2025" : 24 Documents clear
IMPLEMENTATION OF DALY BMS AND MODULXHM604 AS A BATTERY PACK FOR ECGO2 ELECTRIC MOTORCYCLES TO IMPROVE SAFETY, CAPACITY AND FAST CHARGING Amin, Muhammad; Ricki Ananda
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4113

Abstract

Abstrack: This research aims to improve battery performance and safety on the ECGO2 electric motorcycle by re-assembling the battery system using 18650 lithium cells, Daly BMS 13S/7A battery management system, and XH-M604 module. The configuration used is 13S5P (65 cells), resulting in a total voltage of 48.1 V and a capacity of 14 Ah, or equivalent to 673.4 Wh of energy. Compared to the ECGO2 built-in battery that requires 4-7 hours of charging time, this system is able to speed up charging to ±1.6 hours using a 7 A current charger. Test results using an oscilloscope show that the voltage of the assembled battery is more stable under load than that of a single battery, with minimal ripple. The estimated operating time of an 800 W electric motor using a 673.4 Wh battery is about 50 minutes. To achieve 2 hours of operation, the 13S10P configuration or energy-saving mode (400-500 W) can be used. The system is also more cost-effective at Rp2,678 per Wh compared to the manufacturer's version of Rp4,464 per Wh, as well as improved safety against leakage and overheating. Keywords: 18650 lithium battery; daly bms; electric motorcycle; fast charging. Abstrak: Penelitian ini bertujuan untuk meningkatkan performa dan keamanan baterai pada sepeda motor listrik ECGO2 dengan merakit ulang sistem baterai menggunakan sel lithium 18650, sistem manajemen baterai Daly BMS 13S/7A, dan modul XH-M604. Konfigurasi yang digunakan adalah 13S5P (65 sel), menghasilkan tegangan total 48,1 V dan kapasitas 14 Ah, atau setara dengan energi 673,4 Wh. Dibandingkan baterai bawaan ECGO2 yang memerlukan waktu pengisian 4–7 jam, sistem ini mampu mempercepat pengisian menjadi ±1,6 jam menggunakan charger arus 7 A. Hasil pengujian menggunakan osiloskop menunjukkan bahwa tegangan baterai rakitan lebih stabil di bawah beban dibandingkan baterai tunggal, dengan ripple minimal. Estimasi lama pengoperasian motor listrik 800 W menggunakan baterai 673,4 Wh adalah sekitar 50 menit. Untuk mencapai 2 jam pengoperasian, dapat digunakan konfigurasi 13S10P atau mode hemat energi (400–500 W). Sistem ini juga lebih hemat biaya dengan efisiensi harga Rp2.678 per Wh dibandingkan Rp4.464 per Wh versi pabrikan, serta meningkatkan keamanan terhadap kebocoran dan panas berlebih. Kata kunci: baterai lithium 18650; daly bms; sepeda motor listrik; pengisian daya cepat.
ANALYSIS OF THE ACCEPTANCE OF THE SINAGA ATTENDANCE APPLICATION AT SMA NEGERI 1 JATILAWANG USING THE TECHNOLOGY ACCEPTANCE MODEL (TAM) Sabaniyah, Arbangi Puput; Yunita, Ika Romadhoni; Subarkah, Pungkas
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4205

Abstract

This study analyzes the acceptance of teachers and ASN employees of the SINAGA (Sistem Informasi Layanan Kepegawaian) attendance application at SMA Negeri 1 Jatilawang using a modified Technology Acceptance Model (TAM). The model was extended by incorporating two external variables: Information Quality and Complexity. This explanatory quantitative research employed the Structural Equation Modeling–Partial Least Square (SEM-PLS) method involving 60 respondents who are civil servants, consisting of teachers and administrative staff. The results reveal that Information Quality has a positive and significant influence on both Perceived Usefulness (PU) and Perceived Ease of Use (PEOU), while Complexity does not show a significant effect on either variable. Furthermore, PEOU and PU have a positive impact on Attitude Toward Use (ATU), which subsequently affects Behavioral Intention to Use (BIU). Behavioral intention, in turn, strongly influences Actual Use (AU). These findings indicate that teachers’ acceptance of the SINAGA digital attendance system in educational settings is primarily driven by information quality and users’ positive attitudes rather than by system complexity. Theoretically, this study contributes to the expansion of TAM application in the educational context. Practically, it provides valuable insights for improving the effectiveness of SINAGA implementation through better information quality and enhanced user experience.
GRAFANA-BASED DOMAIN EXPIRATION AND SSL CERTIFICATE MONITORING SYSTEM FOR PREVENTIVE SECURITY Asyiyah, Nur; Putra Pratama, Hafiyyan
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4237

Abstract

Abstract: Manual management of domain validity periods and SSL certificates is prone to human error and can cause service disruptions, as was the case at PT XYZ. A reactive approach that relies on vendor notifications has proven to be insufficient to ensure operational continuity. This research aims to design and implement an automated monitoring system to transform this manual approach into a preventive and proactive security framework. The method used is the implementation of an open-source stack consisting of Prometheus to collect metrics from specialized exporters (Blackbox and Domain Exporter), and Grafana for informative centralized dashboard visualization. The system is also integrated with early warning notifications via Telegram for rapid incident response. The result is a functional system with a centralized dashboard that visually displays the remaining validity period of assets using color markers (green for safe status, yellow for early warning, and red for critical status). System testing showed very high accuracy, reaching 100% for domains (MAE 0 days) and 99.45% for SSL certificates (MAE 1.0 days). This system has successfully transformed manual processes into automated and preventive ones, significantly mitigating the risk of human error and ensuring the reliability of digital services. Keywords: domain; grafana; monitoring; prometheus; SSL certificate. Abstrak: Pengelolaan manual masa berlaku domain dan sertifikat SSL rentan terhadap human error dan dapat menyebabkan gangguan layanan, seperti yang pernah terjadi di PT XYZ. Pendekatan reaktif yang mengandalkan notifikasi vendor terbukti tidak lagi memadai untuk menjamin kontinuitas operasional. Penelitian ini bertujuan merancang dan mengimplementasikan sistem pemantauan otomatis untuk mentransformasi pendekatan manual tersebut menjadi kerangka kerja keamanan yang preventif dan proaktif. Metode yang digunakan adalah implementasi stack open-source yang terdiri dari Prometheus untuk mengumpulkan metrik dari exporter spesialis (Blackbox dan Domain Exporter), serta Grafana untuk visualisasi dasbor terpusat yang informatif. Sistem ini juga diintegrasikan dengan notifikasi peringatan dini melalui Telegram untuk respons insiden yang cepat. Hasilnya adalah sebuah sistem fungsional dengan dashboard terpusat yang menampilkan sisa masa berlaku aset secara visual menggunakan penanda warna (hijau untuk status aman, kuning untuk peringatan dini, dan merah untuk status kritis). Pengujian sistem menunjukkan akurasi yang sangat tinggi, mencapai 100% untuk domain (MAE 0 hari) dan 99.45% untuk sertifikat SSL (MAE 1.0 hari). Sistem ini berhasil mengubah proses manual menjadi otomatis dan preventif, secara signifikan memitigasi risiko human error dan menjamin keandalan layanan digital. Kata kunci: domain; grafana; pemantauan; prometheus; sertifikat SSL.
IMPLEMENTATION OF RANDOM FOREST CLASSIFIER FOR STUDENT GRADUATION CLASSIFICATION Zaidan Putra, Bazil; Nur Fajri, Ika; Nugroho, Agung
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4160

Abstract

Abstract: Higher education plays an essential role in improving human resource quality, one of which is through the institution’s ability to monitor and predict student graduation outcomes. This study does not focus on a specific university but utilizes the publicly available Students Performance in Exams dataset from Kaggle, consisting of 1,000 student records containing mathematics, reading, and writing scores, along with demographic attributes such as gender, parental education level, lunch type, and test preparation participation. The data were processed through a feature engineering stage by adding an average score variable as an early indicator of graduation status. A predictive model was developed using the Random Forest Classifier, achieving an accuracy of 94.5%. The final model was integrated into a Streamlit-based web application to provide an accessible tool for academic stakeholders. The results indicate that the proposed model can serve as an effective decision-support tool for early evaluation of students’ likelihood of graduation. Keywords: prediction; random forest classifier, streamlit, student graduation. Abstrak: Pendidikan tinggi memegang peran penting dalam peningkatan kualitas sumber daya manusia, salah satunya melalui kemampuan institusi dalam memantau dan memprediksi tingkat kelulusan mahasiswa. Penelitian ini tidak berfokus pada perguruan tinggi tertentu, melainkan menggunakan dataset publik Students Performance in Exams dari Kaggle yang berisi 1.000 data mahasiswa, terdiri atas nilai matematika, membaca, menulis, serta atribut demografis seperti gender, tingkat pendidikan orang tua, jenis makan siang, dan partisipasi kursus persiapan. Data diolah melalui tahap feature engineering dengan menambahkan variabel average score sebagai indikator awal kelulusan. Model prediksi dibangun menggunakan algoritma Random Forest Classifier, yang menghasilkan tingkat akurasi sebesar 94,5%. Model ini kemudian diimplementasikan ke dalam aplikasi web berbasis Streamlit untuk memberikan layanan prediksi yang mudah diakses oleh pihak akademik. Hasil penelitian menunjukkan bahwa model mampu digunakan sebagai alat pendukung keputusan untuk melakukan evaluasi dini terhadap potensi kelulusan mahasiswa. Kata kunci: kelulusan mahasiswa; prediksi; random forest classifier; streamlit.
COMPARISON OF DECISION TREE AND RANDOM FOREST ALGORITHMS FOR ASTHMA Lase, Wisriani; Robet, Robet; Hendri, Hendri
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4192

Abstract

Abstract: Asthma is a chronic respiratory disease that affects millions of people worldwide, making early detection crucial to prevent complications. This study aims to compare the performance of the Decision Tree and Random Forest algorithms in classifying asthma based on clinical symptom data. The data were processed through feature selection and model training stages, then evaluated using accuracy, precision, recall, and F1-score.The experimental analysis revealed that the Random Forest algorithm surpassed the Decision Tree in all metrics, achieving 95.19% accuracy, 90.43% precision, 95.00% recall, and 93.00% F1-score. In contrast, the Decision Tree obtained 89.14% accuracy, 90.60% precision, 88.70% recall, and 89.70% F1-score. These results suggest that Random Forest is more robust and dependable, especially in managing complex and imbalanced medical datasets. Keywords: asthma detection; decision tree; random forest; machine learning. Abstrak: Asma merupakan penyakit pernapasan kronis yang memengaruhi jutaan orang di seluruh dunia sehingga deteksi dini sangat penting untuk mencegah komplikasi. Penelitian ini bertujuan membandingkan kinerja algoritma Decision Tree dan Random Forest dalam mengklasifikasikan asma berdasarkan data gejala klinis. Data diproses melalui tahapan seleksi fitur dan pelatihan model, kemudian dievaluasi menggunakan akurasi, presisi, recall, dan F1-score. Hasil penelitian menunjukkan bahwa Random Forest memberikan performa terbaik dengan akurasi 90.43%, presisi 95.00%, recall 95.00%, dan F1-score 93.00%. Sebaliknya, Decision Tree memperoleh akurasi 89.14%, presisi 90.60%, recall 88.70%, dan F1-score 89.70%. Hasil ini menunjukkan bahwa Random Forest lebih kuat dan dapat diandalkan, terutama dalam mengelola kumpulan data medis yang kompleks dan tidak seimbang. Kata kunci: deteksi asma; decision tree; random forest; pembelajaran mesin.
NAÏVE BAYES-BASED STUDENT ACHIEVEMENT PREDICTION SYSTEM Angreani, Fadillah; Pratiwi, Heny; Saad, Muhammad Ibnu
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4238

Abstract

Abstract: SMP Muhammadiyah 5 Samarinda still relies on manual evaluation with limited data analysis tools in predicting student academic achievement. This study aims develop a system for predicting the learning achievement of students at SMP Muhammadiyah 5 Samarinda using the Naive Bayes classification method. The dataset used consists of 192 student exam scores covering academic scores, attendance, parents’ education and income, and living conditions as independent variables, while the dependent variable is the achievement label (achieved or not achieved). The preprocessing stage includes label normalization, feature selection, and median imputation to handle missing data. The dataset was divided into 75% training data and 25%. The model was implemented as a pipeline consisting of a median imputer and a Gaussian Naive Bayes classifier. The evaluation results showed that the model achieved an accuracy of 79.2%, with a perfect recall value (1.00) in the high-achieving class and (0.64) in the low-achieving class. This shows that the model is quite effective in identifying high-achieving students. The trained model was then integrated into a Flask-based web application, which enables online predictions through a simple form interface, facilitating contextual interpretation. This system is expected to assist in educational decision-making by helping teachers identify students’ achievement levels early on and design more targeted learning interventions. Keywords: academic performance; educational data mining; naive bayes; prediction system; student achievement Abstrak: SMP Muhammadiyah 5 Samarinda masih bergantung pada evaluasi manual dengan alat analisis data terbatas dalam melakukan prediksi prestasi akademik siswa. Penelitian ini bertujuan mengembangkan sistem prediksi prestasi belajar siswa SMP Muhammadiyah 5 Samarinda menggunakan metode klasifikasi Naive Bayes. Dataset yang digunakan terdiri atas 192 data nilai ujian siswa yang mencakup skor akademik, kehadiran, pendidikan dan pendapatan orang tua, serta kondisi tempat tinggal sebagai variabel independen, sedangkan variabel dependen berupa label prestasi (berprestasi atau tidak berprestasi). Tahap preprocessing meliputi normalisasi label, seleksi fitur, serta imputasi median untuk menangani data yang hilang. Dataset dibagi menjadi 75% data latih dan 25%. Model diimplementasikan dalam bentuk pipeline yang terdiri atas median imputer dan Gaussian Naive Bayes classifier. Hasil evaluasi menunjukkan bahwa model mencapai akurasi sebesar 79,2%, dengan nilai recall sempurna (1,00) pada kelas berprestasi dan lebih rendah (0,64) pada kelas tidak berprestasi. Hal ini menunjukkan bahwa model cukup efektif dalam mengidentifikasi siswa berprestasi. Model yang telah dilatih kemudian diintegrasikan ke dalam aplikasi web berbasis Flask, yang memungkinkan prediksi secara daring melalui antarmuka formulir sederhana untuk mendukung interpretasi kontekstual. Sistem ini diharapkan dapat membantu untuk pengambilan keputusan dalam pendidikan dengan membantu guru mengidentifikasi tingkat prestasi siswa sejak dini dan merancang intervensi pembelajaran yang lebih terarah. Kata kunci: prestasi akademik; penambangan data Pendidikan; naive bayes; sistem prediksi; prestasi siswa
ANALYZING STUDENTS’ EXPERIENCE IN LMS SPOT UPI USING THE UEQ Azhari, Fairuz Azka; Asep Nuryadin; Muhammad Dzikri Ar Ridlo
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4247

Abstract

Abstract: The rapid expansion of digital learning environments has increased students’ reliance on Learning Management Systems (LMS), including SPOT UPI. However, limited studies have examined the platform’s overall user experience across all User Experience Questionnaire (UEQ) dimensions. This study aims to evaluate the user experience (UX) of SPOT UPI, identify its strengths and weaknesses, and provide recommendations for system improvement. A quantitative-dominant mixed-method design was applied, involving 81 student respondents for the UEQ survey and two participants for follow-up semi-structured interviews selected through purposive sampling. The UEQ data were analyzed to generate mean scores for six UX dimensions, while interview data were thematically analyzed to support the interpretation of quantitative findings. The results indicate that Perspicuity (1.05) and Efficiency (0.78) achieved the highest scores, reflecting adequate clarity and functionality. In Contrast, Stimulation (0.50) and Novelty (-0.15) were the lowest, indicating limited engagement and innovation. Overall, pragmatic quality (0.84) outperformed hedonic quality (0.17), suggesting that users value functionality more than enjoyment. In conclusion, SPOT UPI is generally usable but lacks aesthetic appeal, emotional engagement, and innovative features, highlighting the need for interface redesign and performance optimization to enhance the overall learning experience. Keywords: learning management system; user experience; user experience questionnaire Abstrak: Perkembangan pembelajaran digital membuat mahasiswa semakin bergantung pada Learning Management System (LMS), termasuk SPOT UPI. Meski digunakan secara luas, evaluasi pengalaman pengguna secara komprehensif berdasarkan seluruh dimensi User Experience Questionnaire (UEQ) masih belum banyak dilakukan. Penelitian ini bertujuan untuk mengevaluasi user experience (UX) pada SPOT UPI, mengidentifikasi keunggulan dan kelemahannya, serta memberikan rekomendasi perbaikan sistem. Penelitian menggunakan desain penelitian mixed-method dominan kuantitatif, melibatkan 81 responden pada survei UEQ dan dua partisipan pada wawancara semi-terstruktur yang dipilih melalui purposive sampling. Data UEQ dianalisis untuk memperoleh nilai rata-rata pada enam dimensi UX, sedangkan data wawancara dianalisis secara tematik untuk memperkaya interpretasi temuan kuantitatif. Hasil menunjukkan bahwa Perspicuity (1,05) dan Efficiency (0,78) menjadi dimensi dengan skor tertinggi, mencerminkan bahwa SPOT UPI mudah dipahami dan cukup membantu dalam menyelesaikan tugas. Sebaliknya, Stimulation (0,50) dan Novelty (-0,15) memperoleh skor terendah, menandakan rendahnya tingkat keterlibatan dan inovasi yang dirasakan pengguna. Secara keseluruhan, pragmatic quality (0,84) lebih tinggi dibandingkan hedonic quality (0,17), menunjukkan bahwa pengguna lebih mengutamakan aspek fungsional daripada kenyamanan emosional. Temuan tersebut mengindikasikan bahwa SPOT UPI sudah layak digunakan secara fungsional, tetapi masih memerlukan peningkatan pada interface, pengalaman visual, dan fitur inovatif agar dapat memberikan pengalaman belajar digital yang lebih menarik dan optimal. Kata kunci: learning management system; pengalaman pengguna; user experience questionnaire
SELECTION OF POSYANDU CADRES IN LUBUK KILANGAN DISTRICT USING THE OPTIMAL HYBRID AHP–TOPSIS METHOD Christy, Tika; Safaria, Sayendra
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4148

Abstract

Abstract: Posyandu cadres play an important role in supporting community health services at the village and sub-district levels. However, the selection process for the best cadres is often carried out subjectively without clear and standardized criteria. This condition can lead to a decline in service quality and reduced cadre motivation. Therefore, a decision support system is needed to provide assessments that are objective, measurable, and accountable. This study aims to optimize the Posyandu cadre selection process in Lubuk Kilangan District through the development of a decision support system based on a hybrid method: Analytical Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). The AHP method is applied to determine the weight of each selection criterion based on its level of importance through pairwise comparisons. Subsequently, TOPSIS is used to rank candidates according to their proximity to the ideal solution. The methodology includes a literature review, primary data collection through interviews and questionnaires with stakeholders (community health centers, cadres, and village officials), as well as the implementation and testing of the AHP–TOPSIS–based system. Keywords: Posyandu, Cadre, AHP, TOPSIS, Decision Support System Abstrak: Kader Posyandu memiliki peran penting dalam mendukung layanan kesehatan masyarakat di tingkat desa dan kelurahan. Namun, proses pemilihan kader terbaik masih sering dilakukan secara subjektif tanpa acuan kriteria yang jelas dan terstandarisasi. Kondisi ini dapat mengakibatkan penurunan kualitas pelayanan serta rendahnya motivasi kader. Oleh karena itu, dibutuhkan suatu sistem penunjang keputusan yang mampu memberikan hasil penilaian yang objektif, terukur, dan dapat dipertanggungjawabkan. Penelitian ini bertujuan untuk mengoptimalkan proses pemilihan kader Posyandu di Kecamatan Lubuk Kilangan melalui pengembangan sistem penunjang keputusan berbasis metode hybrid Analytical Hierarchy Process (AHP) dan Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). Metode AHP digunakan untuk menetapkan bobot masing-masing kriteria pemilihan kader berdasarkan tingkat kepentingan melalui perbandingan berpasangan. Selanjutnya, metode TOPSIS digunakan untuk melakukan pemeringkatan calon kader berdasarkan kedekatannya terhadap solusi ideal. Metode yang digunakan dalam penelitian ini mencakup studi literatur, pengumpulan data primer melalui wawancara dan kuesioner kepada stakeholder terkait (puskesmas, kader, dan perangkat desa), serta implementasi dan pengujian sistem berbasis AHP-TOPSIS. Kata kunci: Posyandu, Kader, AHP, TOPSIS, Sistem Pendukung Keputusan
COMPARISON SVM, RF, BERT PUBLIC SENTIMENT DATA MBG IN X Gustri Efendi; Yandi, Rus; Aprilia, Rani; Amaroh Bit Taqwa, Irvan
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4170

Abstract

Abstract: MBG is a strategic program of the Prabowo-Gibran administration. This program has become a widely discussed issue in the public. To better understand public perception of this program, sentiment analysis is necessary. This study aims to compare the performance of algorithms machine learning SVM, RF, And BERT with preprocessing data analyzing public sentiment of the MBG program in media X. The total dataset for this study was 39,858 out of 42,465 successfully crawled tweets. The research methods included data collection, preprocessing data (cleaning, case folding, word normalization, stopword removal and stemming), feature extraction, model training (fine-tuning), handling class imbalance with SMOTE, and evaluation using accuracy, precision, recall, and f1-score. The research results show that without SMOTE, the best performing models are BERT with 89% accuracy, SVM 87%, and RF 78.4%. After SMOTE, the best algorithms were SVM with 92.94%, BERT with 88.3%, and RF with 86.59%. The results confirmed that SVM is the best algorithm if at leastclass imbalance. BERT is the best algorithm before and after SMOTE, because BERT is more effective in capturing the nuances of language on social media, so BERT is the most recommended in MBG sentiment analysis. Keywords: sentiment analysis; machine learning; SVM, RF, and BERT Abstrak: MBG merupakan program strategis pemerintahan Prabowo - Gibran. Program ini menjadi isu yang banyak diperbincangkan publik. Untuk mengetahui lebih dalam persepsi masyrakat tentang program ini, perlu dilakukan analisis sentiment. Penelitian ini bertujuan membandingkan kinerja algoritma machine learning SVM, RF, dan BERT dengan preprocessing data menganalisis sentiment public program MBG di media X. Total dataset penelitian ini adalah 39.858 dari 42.465 tweet yang berhasil di crawling. Metode penelitian mencakup pengumpulan data, preprocessing data (cleaning, case folding, normalisasi kata, stopword removal dan stemming), ekstraksi fitur, pelatihan model (fine-tuning), penanganan class imbalance dengan SMOTE, dan evaluasi menggunakan akurasi, presisi, recall, dan f1-score. Hasil peneltian menunjukkan, tanpa SMOTE model dengan kinerja terbaik adalah BERT dengan akurasi 89%, SVM 87%, dan RF 78,4%. Setelah SMOTE algoritma terbaik adalah SVM 92,94%, BERT 88,3% dan RF 86,59%. Hasil penelitian menegaskan bahwa SVM adalah algoritma terbaik jika minimal class imbalance. BERT adalah algoritma terbaik sebelum dan sesudah SMOTE, karena BERT lebih efektif dalam menangkap nuansa bahasa pada media sosial, sehingga BERT paling di rekomendasikan dalam analisis sentimen MBG. Kata kunci: analisis sentimen; machine learning; SVM, RF, dan BERT
COMPARISON OF NAÏVE BAYES, SVM, K-NN, DECISION TREE, AND RANDOM FOREST IN SENTIMENT ANALYSIS BASED ON SEABANK APPLICATION ASPECTS Fachrozi, Muhammad Al; Tania, Ken Ditha
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4189

Abstract

Abstract: The increasing use of digital banking applications has led to the need for a deeper understanding of user perceptions, especially through aspect-based sentiment analysis. This study aims to classify the sentiment of SeaBank app users by focusing on four main aspects: learnability, efficiency, technical issues or errors, and satisfaction. Review data totaling 1,971 comments were collected from the Google Play Store and labeled with sentiments based on the scores (ratings) given by users. The CRISP-DM approach serves as the methodological framework for this study, which includes five classification algorithms: Naïve Bayes, Support Vector Machine (SVM), k-Nearest Neighbor (k-NN), Decision Tree, and Random Forest. The evaluation results show that the SVM algorithm provides the best performance with the highest average value of the four aspects achieving accuracy of 93.91%, Precision of 91.16%, recall of 97.96% and F1-Measure of 94.33%. According to the research findings, the Support Vector Machine (SVM) algorithm provides the best performance when performing aspect-based sentiment analysis on text data from digital banking application reviews. The findings are expected to serve as a reference for the development of automated evaluation systems that rely on user opinions as the basis for decision making. Keywords: aspects; CRISP-DM; digital Banking; seabank; sentiment analysis Abstrak: Peningkatan pemakaian aplikasi perbankan digital mendorong perlunya pemahaman yang lebih dalam mengenai persepsi pengguna, terutama melalui analisis sentimen berbasis aspek. Penelitian ini bertujuan untuk mengklasifikasikan sentimen pengguna aplikasi SeaBank dengan berfokus pada empat aspek utama: kemudahan dipelajari (learnability), efisiensi penggunaan (efficiency), kendala atau kesalahan teknis (error), serta tingkat kepuasan (satisfaction). Data ulasan berjumlah 1.971 komentar dikumpulkan dari Google Play Store dan diberi label sentimen berdasarkan skor (rating) yang diberikan oleh pengguna. Pendekatan CRISP-DM berfungsi sebagai kerangka metodologis untuk penelitian ini, yang mencakup lima algoritma klasifikasi: Naïve Bayes, Support Vector Machine (SVM), k-Nearest Neighbor (k-NN), Decision Tree, dan Random Forest. Hasil evaluasi menunjukkan bahwa algoritma SVM memberikan performa terbaik dengan nilai rata-rata dari ke empat aspek tertinggi yang mencapai accuracy sebesar 93.91%, Precision sebesar 91.16%, recall sebesar 97.96% dan F1-Measure sebesar 94.33%. Menurut temuan penelitian, algoritma Support Vector Machine (SVM) memberikan kinerja terbaik saat melakukan analisis sentimen berbasis aspek pada data teks dari ulasan aplikasi Seabank. Temuan ini diharapkan dapat menjadi referensi bagi pengembangan sistem evaluasi otomatis yang mengandalkan opini pengguna sebagai dasar pengambilan keputusan. Kata kunci: Analisis Sentimen, Aspek, Bank Digital, SeaBank, CRISP-DM

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