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INDONESIA
JOURNAL OF SCIENCE AND SOCIAL RESEARCH
Published by Smart Education
ISSN : 26154307     EISSN : 26153262     DOI : -
Core Subject : Economy, Science, Education, Social,
Computer Science & IT Economics, Econometrics & Finance Education Social Sciences
Journal of Science and Social Research is accepts research works from academicians in their respective expertise of studies. Journal of Science and Social Research is platform to disclose the research abilities and promote quality and excellence of young researchers and experienced thoughts towards Change for Development. The journal releases on February and July.
Arjuna Subject : -
Articles 3,645 Documents
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ANALISIS DAMPAK POTONGAN KOMISI PLATFORM TERHADAP PENDAPATAN PENGEMUDI OJEK ONLINE Syukry El Hanif Nasution; Maryam Batubara
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i2.6054

Abstract

Abstract: This study aims to analyze the impact of platform commission deductions on the income of online motorcycle taxi drivers in Indonesia using a descriptive qualitative approach through a literature review of various sources such as scientific journals and official reports. The study focuses on the revenue sharing mechanism between platforms and drivers and its implications for economic welfare. The results show that commission cuts of 15 to 20 percent applied by platforms such as Gojek and Grab have a significant impact on reducing drivers’ net income. This impact is more pronounced during off peak hours and adverse weather conditions that reduce service demand. These conditions affect income stability and the ability of drivers to meet their daily needs. From an Islamic economics perspective high commission deductions are considered not fully aligned with the principle of justice or al adl and may create imbalance in the partnership between platforms and drivers. In addition lack of transparency in income calculation systems remains a frequently reported issue. Therefore this study recommends improving transparency in income reporting establishing minimum fare regulations and providing fair performance based incentives to enhance driver welfare and support more sustainable gig economy policies in Indonesia.   Keywords: Commission Fees, Income, Online Motorcycle Taxi, Gig economy, Islamic Economics Abstrak: Penelitian ini bertujuan untuk menganalisis dampak potongan komisi platform terhadap pendapatan pengemudi ojek online di Indonesia dengan pendekatan kualitatif deskriptif melalui studi literatur dari berbagai sumber seperti jurnal ilmiah dan laporan resmi. Fokus penelitian terletak pada mekanisme pembagian hasil antara platform dan pengemudi serta implikasinya terhadap kesejahteraan ekonomi. Hasil penelitian menunjukkan bahwa potongan komisi sebesar 15% hingga 20% yang diterapkan oleh platform seperti Gojek dan Grab berdampak signifikan terhadap penurunan pendapatan bersih pengemudi. Dampak ini semakin dirasakan pada kondisi tertentu seperti jam sepi dan cuaca buruk yang menyebabkan rendahnya permintaan layanan. Kondisi tersebut berpengaruh pada stabilitas pendapatan serta kemampuan pengemudi dalam memenuhi kebutuhan sehari hari. Dari perspektif ekonomi syariah praktik potongan komisi yang tinggi dinilai belum sepenuhnya mencerminkan prinsip keadilan (al adl) dan berpotensi menimbulkan ketidakseimbangan dalam hubungan kerja sama antara platform dan pengemudi. Selain itu kurangnya transparansi dalam sistem perhitungan pendapatan juga menjadi permasalahan yang sering dikeluhkan. Oleh karena itu penelitian ini merekomendasikan peningkatan transparansi laporan pendapatan penetapan regulasi tarif minimum serta pemberian insentif berbasis kinerja yang lebih adil guna meningkatkan kesejahteraan pengemudi dan mendukung kebijakan industri gig economy yang lebih berkelanjutan di Indonesia.   Kata Kunci: Potongan Komisi, Pendapatan, Ojek Online, Gig Economi, Ekonomi Syariah
SISTEM ZAKAT DI NEGARA MAROKO Syukry El Hanif Nasution; Maryam Batubara
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i2.6055

Abstract

Abstract: This study aims to analyze the zakat management system in Morocco by comparing it with institutional zakat models in other Muslim countries such as Indonesia and Malaysia. The research uses a literature review method by examining various secondary sources including national and international scientific journals indexed in SINTA, Scopus, and Web of Science, as well as theses and dissertations from university repositories. The study focuses on institutional aspects, collection mechanisms, and zakat distribution along with their implications for poverty alleviation effectiveness. The results show that zakat practices in Morocco are still voluntary and not supported by a centralized institutional system, in contrast to countries such as Indonesia and Malaysia which have established official institutions and more structured management systems. This condition creates challenges in terms of transparency, accountability, and optimization of zakat distribution, thereby limiting its effectiveness in reducing poverty. In contrast, countries with centralized systems tend to have more efficient, coordinated, and measurable management. Therefore, this study recommends the establishment of a national zakat institution in Morocco that can integrate the collection and distribution processes in a professional, transparent, and accountable manner to enhance the role of zakat in social and economic development.   Keywords: Zakat Morocco, Zakat Institution, Transparency, Accountability, Poverty Alleviation Abstrak: Penelitian ini bertujuan untuk menganalisis sistem pengelolaan zakat di Maroko dengan membandingkannya dengan model kelembagaan zakat di beberapa negara Muslim lain seperti Indonesia dan Malaysia. Penelitian menggunakan metode tinjauan pustaka atau literature review dengan mengkaji berbagai sumber sekunder berupa jurnal ilmiah nasional dan internasional yang terindeks SINTA, Scopus, dan Web of Science, serta tesis dan disertasi dari repositori universitas. Fokus kajian terletak pada aspek kelembagaan, mekanisme pengumpulan, serta distribusi zakat dan implikasinya terhadap efektivitas pengentasan kemiskinan. Hasil penelitian menunjukkan bahwa praktik zakat di Maroko masih bersifat sukarela dan belum didukung oleh sistem kelembagaan yang terpusat, berbeda dengan negara seperti Indonesia dan Malaysia yang telah memiliki lembaga resmi dan sistem pengelolaan yang lebih terstruktur. Kondisi ini menyebabkan tantangan dalam hal transparansi, akuntabilitas, dan optimalisasi distribusi zakat, sehingga efektivitasnya dalam mengurangi kemiskinan belum maksimal. Sebaliknya, negara dengan sistem terpusat cenderung memiliki pengelolaan yang lebih efisien, terkoordinasi, dan terukur. Oleh karena itu, penelitian ini merekomendasikan pembentukan lembaga zakat nasional di Maroko yang mampu mengintegrasikan proses pengumpulan dan distribusi zakat secara profesional, transparan, dan akuntabel guna meningkatkan peran zakat dalam pembangunan sosial dan ekonomi.   Kata Kunci: Zakat Maroko, Kelembagaan Zakat, Transparansi, Akuntabilitas, Pengentasan Kemiskinan
PERAN PENYULUH PERIKANAN TERHADAP PELAKU USAHA DALAM PEMBENTUKAN KELOMPOK PERIKANAN DI KOTA LUBUKLINGGAU Widariani; Lis M Yapanto; Heri Wahyudi
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/2ghsxr42

Abstract

Abstract: This study aims to analyze the role of fisheries extension workers to business actors in the formation of fisheries groups in Lubuklinggau City. The research method uses a quantitative approach with a Likert scale questionnaire instrument which was distributed to 30 respondents of fisheries business actors. The data was analyzed descriptively to determine the level of role of fisheries extension workers which included four indicators (facilitators, motivators, communicators, and mentors) and the level of fisheries group formation which included three aspects (institutional, administrative and legality, as well as benefits and sustainability). The results of the study show that the role of fisheries extension workers is in a very high category with a total score of 2,913 out of a maximum score of 3,150. The formation of fisheries groups is also in the high category with a total score of 1,295 out of a maximum score of 1,800. There is a positive relationship between the role of fisheries extension workers and the formation of fisheries groups. This study recommends increasing the intensity of mentoring and strengthening the administrative aspects of the group to support the sustainability of fisheries groups in Lubuklinggau City.   Keywords: The Role of Extension Workers, Fisheries Groups, Business Actors, Lubuklinggau   Abstrak: Penelitian ini bertujuan untuk menganalisis peran penyuluh perikanan terhadap pelaku usaha dalam pembentukan kelompok perikanan di Kota Lubuklinggau. Metode penelitian menggunakan pendekatan kuantitatif dengan instrumen kuesioner skala Likert yang didistribusikan kepada 30 responden pelaku usaha perikanan. Data dianalisis secara deskriptif untuk mengetahui tingkat peran penyuluh perikanan yang meliputi empat indikator (fasilitator, motivator, komunikator, dan mentor) dan tingkat pembentukan kelompok perikanan yang mencakup tiga aspek (kelembagaan, administrasi dan legalitas, serta manfaat dan keberlanjutan). Hasil penelitian menunjukkan bahwa peran penyuluh perikanan berada dalam kategori yang sangat tinggi dengan total skor 2.913 dari skor maksimal 3.150. Pembentukan kelompok perikanan juga masuk kategori tinggi dengan total skor 1.295 dari skor maksimal 1.800. Ada hubungan positif antara peran penyuluh perikanan dengan pembentukan kelompok perikanan. Penelitian ini merekomendasikan peningkatan intensitas pendampingan dan penguatan aspek administrasi kelompok untuk mendukung keberlanjutan kelompok perikanan di Kota Lubuklinggau.   Kata Kunci: Peran Penyuluh, Kelompok Perikanan, Pelaku Usaha, Lubuklinggau
DARI KEUNGGULAN KOMPETITIF KE KEUNGGULAN ADAPTIF: PARADIGMA BARU MANAJEMEN STRATEGIK DI ERA DISRUPSI Elly Rahayu; Wan Mariatul Kifti; Rahma Muti’ah; Sabrina
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/bmy3sd51

Abstract

Abstract: This research aims to examine the paradigm shift from competitive advantage to adaptive advantage in strategic management in the midst of an increasingly dynamic and uncertain business environment. The method used is a qualitative approach through narrative literature review of contemporary strategic management literature. The results show that competitive advantage is relatively static and less responsive to change, while adaptive advantage emphasizes the organization's ability to adapt sustainably through dynamic capabilities and strategic agility. This research proposes a conceptual model that integrates environmental turbulence, dynamic capabilities, and organizational agility. The contribution of this research is to provide a new, more contextual perspective in the development of strategic management in the digital age.   Keywords: adaptive advantage; dynamic capabilities; strategic agility; environmental turbulence; strategic management.   Abstrak: Penelitian ini bertujuan untuk mengkaji pergeseran paradigma dari keunggulan kompetitif menuju keunggulan adaptif dalam manajemen strategik di tengah lingkungan bisnis yang semakin dinamis dan tidak pasti. Metode yang digunakan adalah pendekatan kualitatif melalui narrative literature review terhadap literatur manajemen strategik kontemporer. Hasil penelitian menunjukkan bahwa keunggulan kompetitif bersifat relatif statis dan kurang responsif terhadap perubahan, sedangkan keunggulan adaptif menekankan kemampuan organisasi dalam beradaptasi secara berkelanjutan melalui dynamic capabilities dan strategic agility. Penelitian ini mengusulkan model konseptual yang mengintegrasikan environmental turbulence, dynamic capabilities, dan organizational agility. Kontribusi penelitian ini adalah memberikan perspektif baru yang lebih kontekstual dalam pengembangan manajemen strategik di era digital..   Kata kunci: keunggulan adaptif; kemampuan dinamis; kelincahan strategis; turbulensi lingkungan; manajemen strategik
DIGITAL CRM, LOYALITAS PELANGGAN, DAN CITRA MEREK: JALUR STRATEGIS UNTUK MEMPERKUAT KETAHANAN EKONOMI UMKM Wan Mariatul Kifti
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jcxzfj84

Abstract

Abstract: This study aims to analyze the role of Digital Customer Relationship Management (Digital CRM) in enhancing customer loyalty and brand image as a strategic pathway to strengthen the economic resilience of MSMEs in the post-digital era. This study uses a quantitative approach with the Partial Least Squares Structural Equation Modeling (PLS-SEM) method based on data from 100 MSME customers. The results show that Digital CRM has a positive and significant effect on customer satisfaction (? = 0.741; p < 0.001) and customer loyalty (? = 0.266; p = 0.016). Customer satisfaction also has a significant effect on loyalty (? = 0.592; p < 0.001), while loyalty has a significant effect on brand image (? = 0.696; p < 0.001). The model has moderate to strong explanatory power, with R² values of 0.549 for satisfaction, 0.656 for loyalty, and 0.484 for brand image. These findings indicate that effective Digital CRM implementation can strengthen long-term relationships with customers, enhance brand image, and contribute to the economic resilience of MSMEs in a dynamic business environment.   Keywords: Digital CRM; Customer Satisfaction; Customer Loyalty; Brand Image; Economic Resilience.   Abstrak: Penelitian ini bertujuan menganalisis peran Digital Customer Relationship Management (Digital CRM) dalam meningkatkan loyalitas pelanggan dan citra merek sebagai jalur strategis untuk memperkuat ketahanan ekonomi UMKM di era post-digital. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Partial Least Squares Structural Equation Modeling (PLS-SEM) berdasarkan data dari 100 pelanggan UMKM. Hasil penelitian menunjukkan bahwa Digital CRM berpengaruh positif dan signifikan terhadap kepuasan pelanggan (? = 0,741; p < 0,001) dan loyalitas pelanggan (? = 0,266; p = 0,016). Kepuasan pelanggan juga berpengaruh signifikan terhadap loyalitas (? = 0,592; p < 0,001), sementara loyalitas berpengaruh signifikan terhadap citra merek (? = 0,696; p < 0,001). Model memiliki daya jelas sedang hingga kuat, dengan nilai R² sebesar 0,549 untuk kepuasan, 0,656 untuk loyalitas, dan 0,484 untuk citra merek. Temuan ini menunjukkan bahwa implementasi Digital CRM yang efektif mampu memperkuat hubungan jangka panjang dengan pelanggan, meningkatkan citra merek, serta berkontribusi terhadap ketahanan ekonomi UMKM dalam lingkungan bisnis yang dinamis.   Kata kunci: CRM Digital; Kepuasan Pelanggan; Loyalitas Pelanggan; Citra Merek; Ketahanan Ekonomi.
MANAJEMEN STRATEGI BERKELANJUTAN MELALUI SISTEM INFORMASI UNTUK PELAPORAN ENVIRONMENTAL, SOCIAL, AND GOVERNANCE (ESG) DAN PENGAMBILAN KEPUTUSAN Donni Nasution; Feriyanto; R.Sabrina
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/9sz2hm39

Abstract

Abstract: The rapid development of sustainability issues has encouraged organizations to integrate Environmental, Social, and Governance (ESG) principles into their business strategies in a more systematic and measurable manner. This integration is not only aimed at complying with regulatory requirements but also at enhancing long-term corporate value and maintaining stakeholder trust. In this context, information systems play a crucial role as key enablers in managing the complexity of diverse and dynamic ESG data. With appropriate technological support, organizations can improve the quality of reporting while ensuring transparency and accountability in all business activities. This study employs a literature review method with a qualitative approach to analyze the role of information systems in supporting sustainable strategies. The findings indicate that integrated information systems can enhance data accuracy, accelerate information processing, and support more precise and data-driven decision-making. Furthermore, the implementation of ESG information systems provides positive impacts, including operational efficiency, competitive advantage, and increased trust from investors and other stakeholders.   Keywords: ESG, information systems, sustainable strategy, decision-making, strategic management   Abstrak: Perkembangan isu keberlanjutan yang semakin pesat telah mendorong organisasi untuk mengintegrasikan prinsip Environmental, Social, and Governance (ESG) ke dalam strategi bisnis mereka secara lebih sistematis dan terukur. Integrasi ini tidak hanya bertujuan untuk memenuhi tuntutan regulasi, tetapi juga untuk meningkatkan nilai jangka panjang perusahaan serta menjaga kepercayaan pemangku kepentingan. Dalam konteks ini, sistem informasi berperan sebagai enabler utama yang mampu mengelola kompleksitas data ESG yang beragam dan dinamis. Dengan dukungan teknologi yang tepat, organisasi dapat meningkatkan kualitas pelaporan serta memastikan transparansi dan akuntabilitas dalam setiap aktivitas bisnisnya. Penelitian ini menggunakan metode studi literatur dengan pendekatan kualitatif untuk menganalisis peran sistem informasi dalam mendukung strategi berkelanjutan. Hasil kajian menunjukkan bahwa sistem informasi yang terintegrasi mampu meningkatkan akurasi data, mempercepat proses pengolahan informasi, serta mendukung pengambilan keputusan yang lebih tepat dan berbasis data. Selain itu, implementasi sistem informasi ESG juga memberikan dampak positif berupa efisiensi operasional, keunggulan kompetitif, dan peningkatan kepercayaan investor serta stakeholder lainnya.   Kata kunci: ESG, sistem informasi, strategi berkelanjutan, pengambilan keputusan, manajemen strategis
UMUR SIMPAN DAN DAYA TERIMA DODOL EKSTRAK DAGING DAN KULIT BUAH NAGA MERAH Farah Meidilla Az Zahra; Elida; Lucy Fridayati; Rahmi Holinesti
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i2.6061

Abstract

Abstract: "The shelf life of a food product is the period during which the product remains safe and maintains its sensory, chemical, physical, and microbiological quality according to expected standards. For semi-moist products such as dodol, key facto rs affecting shelf life include moisture content, water activity (aw), pH, the presence of microorganisms (mold/yeast), packaging conditions, and storage temperature. Hedonic testing is a sensory evaluation method conducted to determine the level of consumer preference for a product. Both the flesh and peel of red dragon fruit contain betalain pigments (betacyanins) and phenolic compounds that function as natural antioxidants. Utilizing the peel can reduce agricultural waste while enhancing the nutritional aspects and oxidative stability of the product. Therefore, comparing the extract of red dragon fruit flesh and peel in dodol products is relevant from the perspectives of food technology and sustainability. This assessment covers shape, color, aroma, texture, and taste, evaluated based on a subjective scale. This study aims to analyze the differences in shelf life and acceptability (hedonic test) between dodol using red dragon fruit flesh and peel extracts. The research method employed is a mixed method, combining descriptive qualitative analysis for shelf-life observation and quantitative analysis for the hedonic test with 50 panelists. The results showed that the optimal shelf life of the product is 10-12 days at room temperature. Statistical tests indicated that significant differences were only found in the color variable, while aroma, texture, and taste showed no significant differences between the two types of dodol."   Keywords: dodol; red dragon fruit flesh; red dragon fruit peel; shelf life; hedonic test.   Abstrak: Umur simpan suatu produk pangan adalah periode di mana produk tersebut tetap aman dan mempertahankan mutu sensori, kimiawi, fisik, dan mikrobiologis sesuai standar yang diharapkan. Untuk produk semi-basah seperti dodol, faktor-faktor kunci yang mempengaruhi umur simpan meliputi kadar air, aktivitas air (a_w), pH, keberadaan mikroorganisme (jamur/yeast), kondisi pengemasan, dan suhu penyimpanan. Uji hedonik adalah metode evaluasi sensori yang dilakukan untuk mengetahui seberapa besar tingkat kesukaan seseorang terhadap suatu produk. Daging dan kulit buah naga merah mengandung pigmen betalain (betasianin) dan senyawa fenolik yang berfungsi sebagai antioksidan alami. Pemanfaatan kulit dapat menurunkan limbah pertanian sekaligus menambah aspek nutrisi dan stabilitas oksidatif produk. Oleh karenanya, membandingkan ekstrak daging dan ekstrak kulit buah naga merah pada produk dodol relevan dari sisi teknologi pangan dan keberlanjutan. Penilaian ini mencakup bentuk, warna, aroma, tekstur dan rasa yang dinilai berdasarkan skala subjektif. Penelitian ini bertujuan untuk menganalisis perbedaan umur simpan dan daya terima (uji hedonik) antara dodol yang menggunakan ekstrak daging dan kulit buah naga merah. Metode penelitian yang digunakan adalah mixed method yang menggabungkan analisis kualitatif deskriptif untuk pengamatan umur simpan dan kuantitatif untuk uji hedonik dengan 50 panelis. Hasil penelitian menunjukkan bahwa masa simpan optimal produk adalah 10-12 hari pada suhu ruang. Uji statistik menunjukkan perbedaan signifikan hanya ditemukan pada variabel warna, sementara aroma, tekstur, dan rasa tidak menunjukkan perbedaan signifikan antara kedua jenis dodol tersebut.   Kata kunci: dodol; daging buah naga; kulit buah naga; umur simpan; uji hedonik
SEGMENTASI PENONTON K-DRAMA BERDASARKAN GENRE FAVORIT DAN DURASI MENONTON DENGAN METODE K-MEANS Krisna Mutiara Saragi
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/v305s197

Abstract

Abstract: This study aims to segment K Drama viewers based on genre preferences and viewing duration in order to obtain a deeper understanding of audience behavior characteristics. Audience segmentation is essential as a foundation for formulating more targeted content development and marketing strategies. This research employs the K Means method as a clustering technique in data analysis by utilizing viewer data classified according to favorite genres and viewing duration. The clustering process was conducted through several stages, including the determination of the optimal number of clusters and the analysis of the resulting cluster centroids. The results indicate that K Drama viewers can be grouped into several segments with distinct characteristics in terms of genre preferences and viewing intensity. Each cluster represents a specific viewing behavior pattern and demonstrates significant variations in preferences across segments. The conclusion of this study shows that the application of the K Means method is effective in providing a systematic and objective segmentation of K Drama viewers. Therefore, the findings of this research can be utilized as a reference for decision making in content development and marketing strategies within the entertainment industry.   Keywords: K Drama; audience segmentation; genre preference; viewing duration; K Means   Abstrak: Penelitian ini bertujuan untuk melakukan segmentasi penonton K Drama berdasarkan preferensi genre dan durasi menonton guna memperoleh pemahaman yang lebih mendalam mengenai karakteristik perilaku audiens. Segmentasi penonton diperlukan sebagai dasar dalam perumusan strategi konten dan pemasaran yang lebih tepat sasaran. Metode yang digunakan dalam penelitian ini adalah metode K Means sebagai salah satu teknik clustering pada analisis data, dengan memanfaatkan data penonton yang diklasifikasikan berdasarkan genre favorit dan durasi menonton. Proses pengelompokan dilakukan melalui beberapa tahapan, mulai dari penentuan jumlah klaster hingga analisis pusat klaster yang terbentuk. Hasil penelitian menunjukkan bahwa penonton K Drama dapat dikelompokkan ke dalam beberapa segmen yang memiliki karakteristik berbeda, baik dari sisi kecenderungan genre yang diminati maupun intensitas durasi menonton. Setiap klaster merepresentasikan pola perilaku penonton yang spesifik dan menunjukkan adanya variasi preferensi yang signifikan antarsegmen. Simpulan dari penelitian ini menunjukkan bahwa penerapan metode K Means mampu memberikan gambaran segmentasi penonton K Drama secara sistematis dan objektif, sehingga hasil penelitian ini dapat dimanfaatkan sebagai dasar pengambilan keputusan dalam pengembangan konten dan strategi pemasaran industri hiburan.   Kata kunci: K Drama; segmentasi penonton; genre favorit; durasi menonton; K Means
KERANGKA INVESTIGASI FORENSIK WHATSAPP WEB DAN TELEGRAM UNTUK HACKING INVESTIGATION Syukriadi; Romy Aulia; Melissa Triandini; Amrizal
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/sgqsjd41

Abstract

Abstract: Instant messaging platforms are frequently involved in cyber incidents, including attacker coordination, credential sharing, and post-compromise extortion. This study develops a digital forensic investigation framework for WhatsApp Web and Telegram to support hacking investigation through artifact mapping, evidence acquisition, and chain of custody management. The method uses a focused literature review, scenario-based investigation design, and comparative analysis of artifacts across browser, operating system, and application layers. The results produce an artifact taxonomy, an acquisition decision matrix covering logical, file-system, and memory approaches, and concise standard operating procedures to preserve evidence integrity, traceability, and reproducibility. The proposed framework can support institutional incident response teams, internal investigators, and digital forensic practitioners in improving evidence quality and investigation effectiveness.   Keywords: Digital Forensics; Whatsapp Web; Telegram; Chain of Custody; Cyber Incident.   Abstrak:  Aplikasi pesan instan sering terlibat dalam insiden keamanan siber, termasuk koordinasi serangan, distribusi kredensial hasil kompromi, dan pemerasan pascainsiden. Penelitian ini mengembangkan kerangka investigasi forensik digital pada WhatsApp Web dan Telegram untuk mendukung hacking investigation melalui pemetaan artefak, akuisisi bukti, dan pengelolaan chain of custody. Metode yang digunakan berupa studi literatur terarah, perancangan skenario investigasi, dan analisis perbandingan artefak pada lapisan browser, sistem operasi, dan aplikasi. Hasil penelitian menghasilkan taksonomi artefak, matriks keputusan akuisisi yang mencakup pendekatan logis, file- system, dan memori, serta prosedur operasional ringkas untuk menjaga integritas, keterlacakan, dan reprodusibilitas bukti. Kerangka yang diusulkan dapat membantu tim respons insiden, penyidik internal, dan praktisi forensik digital dalam meningkatkan kualitas bukti dan efektivitas investigasi.   Kata Kunci: Digital Forensics; Whatsapp Web; Telegram; Chain of Custody; Insiden Siber
PERAN ARTIFICIAL INTELLIGENCE DALAM MANAJEMEN INFORMASI KESEHATAN UNTUK OPTIMALISASI STRATEGI BISNIS DIGITAL M. Syahputra; Amalia Hanifa; Andri Swandi; Imrah Sari; Anita Citra Yeni
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/gj6yrg63

Abstract

The development of Artificial Intelligence (AI) has brought significant transformations in various sectors, including health information management. The integration of AI in health data management not only improves operational efficiency but also opens up strategic opportunities in digital business development in the healthcare sector. This study aims to analyze the role of AI in health information management and its impact on optimizing digital business strategies. The method used is a qualitative approach with a systematic literature review of various recent scientific publications (2020–2025) relevant to the research topic. Data were analyzed using thematic analysis techniques to identify patterns, trends, and contributions of AI in health information management. The results show that the application of AI, such as machine learning, natural language processing, and predictive analytics, can improve data processing accuracy, accelerate decision-making, and support personalized healthcare services. In addition, AI plays a role in increasing operational cost efficiency and creating innovative digital business models, such as telemedicine and intelligent-based electronic medical record systems. However, challenges related to data security, patient privacy, and infrastructure and human resource readiness remain major obstacles to its implementation. In conclusion, AI has a strategic role in improving the quality of health information management while strengthening the competitiveness of digital businesses in the healthcare sector. Therefore, adaptive policies, improved human resource competencies, and strengthened information security systems are needed to support the sustainable implementation of AI.

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