JURNAL MANAJEMEN BISNIS
Jurnal Manajemen, Bisnis pertama kali diterbitkan pada tahun 2014. Jurnal Manajemen Bisnis adalah jurnal ilmiah yang memuat artikel-artikel studi baik empiris maupun konseptual yang berkaitan dengan Keuangan, Pemasaran, Sumberdaya Manusia, Operasional, Strategi, Sistem Informasi , e-Business dan Etika Bisnis berdasarkan kearifan lokal. Jurnal Manajemen Bisnis telah memperoleh ISSN Cetak dan ISSN Online yang dikeluarkan oleh Lembaga Ilmu Pengetahuan Indonesia (LIPI).
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<![CDATA[The Influence of Decision Support Systems (DSS) on Employee Performance at PT. Pratama Indomitra Konsultan ]]>
<![CDATA[Abdurrahman, Faris Nur]]>;
<![CDATA[Mahdiana, Deni]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.788
<![CDATA[This study aims to examine the effect of Decision Support System (DSS) on employee performance at PT Pratama Indomitra Konsultan. This study uses a quantitative causal design with data collected from 88 employees through interviews, document recording, and questionnaires. The data was analyzed using simple linear regression and SPSS 23.0 for Windows. The results of the study show that there is a positive and significant relationship between DSS and employee performance.]]>
<![CDATA[Value Creation and Stock Prices: A Case Study of Indonesian Manufacturing Companies ]]>
<![CDATA[Dhia Husniah]]>;
<![CDATA[Situngkir, Tiar Lina]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.818
<![CDATA[The study aimed to investigate the financial performance with the proxy of economic value added and market value added in influencing the stock price of manufacturing companies from 2014 to 2023. The study used a quantitative approach method. The sampling technique used is a non-probability sampling technique with a sample of 41 companies. The study uses secondary data from company financial reports and other supporting data. The study tested regression data using panel data by conducting the estimation model testing stage for the common, fixed, and random effect models through the Chow and Hausman tests. The model used in this study is a random effect, which is included in the Generalized Least Square (GLS) method in the Eviews12 application. The research findings show that the economic and market value-added variables partially and simultaneously affected stock prices in manufacturing companies from 2014 to 2023.]]>
<![CDATA[Optimizing Paylater Service Design with Service Quality Approach Using Factor Analysis and Analytical Hierarchy Process Methods ]]>
<![CDATA[Intan Sari , Debrina]]>;
<![CDATA[Putranta, A.A. BGS Dinariyana Dwi]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.822
<![CDATA[The automotive business is one of the businesses that experienced a difficult time during the Covid pandemic and gradually increased after the pandemic along with the increasing need for transportation. The aftersales service business has a considerable revenue contribution to the company, but the competition in this business is very tight, considering the cost of service at authorized workshops is more expensive compared to non-authorized workshops. To increase people's interest in using the after-sales service at PT Astra Isuzu, transformation is needed related to service, service quality and payment channel. PT Astra Isuzu already has an e-wallet called AstraPay, which works together with Maucash paylater. However, this digital payment platform has not been utilized as a payment channel for aftersales service. This research aims to identify and prioritize customer needs related to paylater payment methods. The method used in this research consists of 2 (two) stages, namely factor analysis and Analytical Hierarchy Process (AHP). The factor analysis method is used to determine the factors that have a positive and significant effect on interest in using paylater by identifying and measuring factors that are thought to have an effect. Furthermore, these factors are made into quality dimensions through Service Quality. While the AHP method is used to determine the priority ranking of the results of factor analysis by weighting. So that the results of factor analysis will be the basis for determining criteria in the AHP method. Data collection in this study used a questionnaire method with respondents being Isuzu vehicle service users. Focus group discussion was also conducted by involving the management of PT Astra Isuzu. By using factor analysis method, it was found that from 15 indicators were reduced to 9 indicators which were grouped into 3 components or factors. Furthermore, for the 9 indicators, AHP weighting was carried out, in which the 3 most important priorities for paylater design were the speed of handling customer complaints, Service Advisor providing information about paylater to customers and followed by a smooth and stable internet network at Astra Isuzu.]]>
<![CDATA[The Impact of Halal and Hygiene Certification on Consumption Levels with Trust as an Intervening Variable ]]>
<![CDATA[Iffat, Muhammad Aidil]]>;
<![CDATA[Imsar]]>;
<![CDATA[Harahap , Muhammad Ikhsan]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.825
<![CDATA[This research aimed to assess the impact of halal certification and hygiene on the consumption levels and trust of users of Garuda Indonesia and Aerofood ACS flight services. The study utilized multiple linear regression analysis, collecting data through questionnaires distributed to a sample of 96 Garuda Indonesia flight service users. The findings revealed that while halal certification did not significantly affect the level of consumer consumption of Aerofood ACS, it did have a significant impact on consumer trust. In contrast, hygiene was found to significantly influence both consumption levels and consumer trust. These results suggest that halal certification alone does not drive consumer consumption of Aerofood ACS products. Instead, hygiene plays a critical role in both enhancing consumption and building trust. Consequently, Aerofood ACS should focus on maintaining and improving product hygiene to better meet consumer expectations and increase consumption.]]>
<![CDATA[The Influence of Attractiveness, Online Customer Reviews, and Discounts on Purchase Decisions, with Perceived Enjoyment as an Intervening Variable ]]>
<![CDATA[Renaldi, Putu Alit]]>;
<![CDATA[Sanica, I Gede]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.839
<![CDATA[Technological advances bring various conveniences to society, especially in online shopping. Shopee as an e-commerce with the most users in Indonesia is an opportunity and a challenge in the very tight competition for sellers in it. To be able to compete in this perfect market, sellers must be able to apply factors that can improve purchasing decisions to compete with other sellers. This research seeks to examine purchasing decision factors mediated by Perceived Enjoyment. The sample for this research consisted of 144 active Shopee users in Indonesia. The process of gathering data involved sending out Google Form surveys with an interval scale of 1-10. Data analysis uses the Structural Equation Modeling program using the Part Lease Square method. The results of this research show that the independent variables attractiveness, online customer reviews, and discounts can have a significant and partially positive influence on Perceived Enjoyment. Attractiveness and online customer reviews can have a significant and positive influence on Purchase Decisions. This research also found that discounts did not have a direct effect on Purchase Decisions, but after being mediated through Perceived Enjoyment, significant and positive results were found. Future research is expected to add other variables to strengthen research on Purchase Decisions.]]>
<![CDATA[Analysis of the Effect of Service Quality and Customer Satisfaction on Customer Loyalty Through Customer Engagement: Case Study of AHASS Workshop PT. Buana Jaya Lestari, Medan Sunggal ]]>
<![CDATA[Muhammad Yuda Hendrawan]]>;
<![CDATA[Aqwa Naser Daulay]]>;
<![CDATA[Budi Harianto]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.894
<![CDATA[ABSTRACT The purpose of this study was to analyze the effect of service quality, satisfaction on customer loyalty through customer engagement AHHAS Workshop PT Buana Jaya Lestari. The sample in this study were 100 customers of AHHAS workshop PT Buana Jaya Lestari. Data collection was carried out through surveys using valid and reliable research instruments. Data analysis using path analysis assisted with the help of Smart PLS (Partial Least Square) software version 4.1.0.3. The results of this study indicate that customer satisfaction and customer engagement have a positive influence on customer loyalty, while service quality has no significant effect on customer loyalty. The novelty of this study appears in the finding of an insignificant effect of service quality on customer loyalty. AHHAS Workshop PT Buana Jaya Lestari needs to make efforts to improve service quality towards Customer Loyalty. AHASS workshops can make several efforts to improve the quality of its services, among others: Improve timeliness in completing services, speeding up customer waiting time, building trust with customers by providing quality service and trust with customers by providing quality service and integrity. with integrity.]]>
<![CDATA[Analysis of Key Factors for The Success of Waqf Through Moneyin The Dhuafa's Wallet Waspada ]]>
<![CDATA[Alya Rahma Siregar]]>;
<![CDATA[Juliana Nasution]]>;
<![CDATA[Nurul Jannah]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.896
<![CDATA[The aim of this research is to analyze, explore and explain the key factors for the success of waqf through money in the wallets of the dhuafa alert. This research intends to study the key factors of waqf through money and how successful waqf through money is in Dompet Dhuafa Waspada. Qualitative research is a method used by collecting data through observation, interviews and documentation. The results of this research found that the key factor in the success of waqf through money in Dompet Dhuafa Waspada is creating programs that are attractive to the community as an indicator of people who want to donate to Dompet Dhuafa Waspada. Be alert to interesting programs such as mosque construction waqf, ambulance car waqf, Al-Quran waqf and livestock fattening wells. This is what really influences its success from other factors. Waqf through cash must be preserved and is not allowed to be sold, inherited or gifted to immovable or movable property. Because waqf through money is carried out widely and is not limited. However, those who are entitled to receive cash waqf include those who cannot afford it and the poor.]]>
<![CDATA[Entrepreneurship Principles and Ecological Awareness: A Qualitative Analysis in the Context of the Bakti Enzyme Community ]]>
<![CDATA[Ambarita, Prini Desima Evawani]]>;
<![CDATA[Darmawan, Cecep]]>;
<![CDATA[Rahmat, R.]]>;
<![CDATA[Syaifullah, S.]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.897
<![CDATA[This study explores the relationship between entrepreneurship and ecological awareness with a focus on the Enzim Bakti community, using a descriptive qualitative approach. The Enzim Bakti community, known for its efforts in utilizing enzymes to support environmentally friendly practices, serves as a case study to understand how entrepreneurship can be integrated with the principles of ecological sustainability. Through in-depth interviews, observations, and document analysis, this study identifies various aspects of entrepreneurship implemented in this community and their impact on the ecological awareness of its members. The results show that entrepreneurship in the Enzim Bakti community is not only focused on creating economic value but also contributes significantly to environmental sustainability goals. Community members develop innovations that are oriented towards waste reduction, resource efficiency, and maintaining environmental quality. Ecological awareness, instilled through education and daily practices, plays a significant role in shaping entrepreneurial strategies that support environmental goals. These findings highlight that the integration of sustainability principles in entrepreneurship can have positive impacts on both business and the environment, and provide insights into how entrepreneurial communities can contribute to broader ecological awareness.]]>
<![CDATA[Influence Price, Production Rubber and Income on The Level of Welfare of Rubber Farmers in The Village Ranto Jior District River Right Regency Port Rock South ]]>
<![CDATA[Ainatul Hasanah]]>;
<![CDATA[Muhammad Ikhsan Harahap]]>;
<![CDATA[Purnama Ramadani Silalahi]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.899
<![CDATA[ABSTRACT This research aims to determine the impact of price, rubber production, and income on the welfare level of rubber farmers in Ranto Jior Village, Sungai Kana District, South Labuhan Batu Regency. Using a quantitative method with multiple linear regression analysis supported by SPSS version 23, data were collected through questionnaires. The study's population was the residents of Ranto Jior Village, with a sample size of 100 people selected using probability sampling based on the Lemeshow formula. The findings reveal that the welfare of rubber farmers is significantly and positively influenced by rubber prices, rubber production, and income. All three factors—price, rubber production, and income—together significantly influence the welfare of rubber farmers in Ranto Jior Village. The determination test shows that these factors account for 92.8% of the variance in welfare, indicating a very strong influence.]]>
<![CDATA[Strategic Human Resource Management: Descriptive Analysis of Psychological Factors and Literature Review ]]>
<![CDATA[Pantih, Suwardhi]]>
<![CDATA[ Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September ]]>
Publisher : <![CDATA[Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia ]]>
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DOI: 10.33096/jmb.v11i2.900
<![CDATA[This study aims to examine the impact of psychological factors on Strategic Human Resource Management (SHRM) practices and organizational outcomes. The research employs a comprehensive literature review approach to explore the theoretical underpinnings of employee motivation, engagement, and commitment within the context of SHRM. The analysis focuses on key psychological theories, including expectancy theory, social exchange theory, and self-determination theory, to elucidate the motivational dynamics underlying employee behavior and performance outcomes. Moreover, the study investigates the role of leadership effectiveness in influencing employee motivation, engagement, and organizational commitment. Through the integration of diverse perspectives, the research offers insights into how organizations can align HR practices with employees' psychological needs to enhance organizational effectiveness and achieve sustainable growth. The findings highlight the significance of fostering transformational leadership behaviors, creating a supportive work environment, and promoting organizational commitment to drive high performance and employee well-being. This study contributes to the advancement of HRM scholarship by providing a theoretical framework for understanding and managing human capital effectively.]]>
