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Dwi Suhartanto
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International Journal of Applied Business Research
Published by Politeknik Negeri Bandung
ISSN : -     EISSN : 26560917     DOI : 10.35313/ijabr
Core Subject : Economy, Science, Social, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences
The International Journal of Applied Business Research (IJABR), an academic journal in the field of business, published by Bandung State Polytechnic, Indonesia. This OPEN ACCESS Journal is intended to foster and stimulate the exchange of discourses on applied business research issues among professionals and academics throughout the world.
Arjuna Subject : -
Articles 83 Documents
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Developing Muslim Tourist Satisfaction Through Their Sense of Community Amalia, Fatya Alty; Sumarjan, Norzuwana; Suhartanto, Dwi
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 02 (2024)
Publisher : Politeknik Negeri Bandung

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Abstract

The significance of ensuring Muslim tourist satisfaction in fostering loyalty motivates scholars to explore additional influencing factors. This study investigates how a sense of community impacts tourist satisfaction in halal destinations within Muslim-majority countries. By analyzing responses from 306 Muslim tourists from Indonesia and Malaysia using partial least squares (PLS), the findings reveal that specific dimensions of a sense of community—specifically, membership and needs fulfilment—significantly enhance tourist satisfaction. Conversely, the dimensions of influence and shared emotional connection do not significantly impact satisfaction. Moreover, the strength of the relationship between a sense of community and tourist satisfaction varies between Indonesian and Malaysian tourists. This study contributes both practically and theoretically to the tourism sector.
Working Capital and Financial Performance of Indonesian Manufacturing Companies: Before and During COVID-19 Ruhadi, Ruhadi; Mai, Muhamad Umar; Sudradjat, Sudradjat
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 01 (2024)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v6i01.338

Abstract

This research intends to reveal two important thoughts related to changes in working capital policies before and during the COVID-19 pandemic in Indonesia. This is essential since most companies’ working capital policy is aggressive during the normal period but conservative during the difficult period (such as COVID-19), where the demand for products fall off due to a decrease in people's purchasing power. Further, this study attempts to investigate the impact of working capital on company financial performance for both time periods. This study used a sample of manufacturing companies listed on the Indonesian capital market from 2017 to 2021. The Wilcoxon signed-rank test was employed to assess changes in working capital policies while panel data regression was utilized as an analytical technique to test the impact of working capital policies on financial performance. This study reveals that, first, working capital policies measured by Cash Holding Level (CHL) expanded dramatically during COVID-19 but remained unchanged when being measured by Cash Interactive Effect (CIE) and Gross Working Capital Ratio (GWCR). Second, working capital policies prior to COVID-19 measured by CHL and CIE had a favorable and significant effect on company financial performance, measured by Return on Assets (ROA) and Return on Equity (ROE).
Evaluating Service Quality Dimensions in Social Commerce: A Semi-Systematic Literature Review Suwarno, Bukky; Dhewanto, Wawan; Belgiawan, Prawira Fajarindra
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 01 (2024)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v6i01.351

Abstract

The widespread adoption of social media platforms has significantly transformed consumer behavior and business practices. This paper attempts to provide a detailed overview of extant research on service quality in social commerce, shedding light on the dimensions that influence customer satisfaction and engagement. By examining 26 research articles, this study identifies common dimensions of service quality and highlights gaps in the current studies, offering recommendations for future research. The findings of this review highlight responsiveness, security/privacy, reliability, and communication as the most frequent dimensions of service quality in social commerce. The outcomes of this study lead to the development of new service quality models in social commerce and provide valuable insights for both scholars and practitioners.
Islamic Branding and Product Ingredients: Non-Muslim Dilemma in Consuming Halal Meat Anggraeni, Erike; Normasyhuri, Khavid; Wisnu Kusuma, Tri Atmaja Pramudita
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 01 (2024)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v6i01.352

Abstract

Consuming halal foods is unarguably a matter of need for every Muslim. Today, the interest in eating halal cuisine is even growing not only for Muslims but also non-Muslims because the COVID-19 pandemic, which emerged lately, has emphasized a lack of people’s health and sanitation. This study intends to investigate how non-Muslim customers' perceptions of Islamic branding affected their purchase decisions of halal food during the COVID-19 pandemic. A number of 500 non-Muslim respondents took part in this study by answering questions for this quantitative research. The data was then analyzed using SmartPLS 3.0. The results revealed that there was a significant correlation between Islamic branding and product ingredients and non-Muslims intention of choosing halal food during COVID-19. This tendency is due to the fact that halal food is guaranteed qualified since it is delicious and prepared in clean and healthy way.
People, Process, Technology, and Partner in Hospital Supply Chain Management: A Systematic Literature Review Setiawati, Marla; Simatupang, Togar Mangihut; Okdinawati, Liane
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 02 (2024)
Publisher : Politeknik Negeri Bandung

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Abstract

This systematic review aims to identify gaps in the areas of people, processes, technology, and partners within hospital supply chain management. The analysis followed PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines to ensure a rigorous and comprehensive approach. The review identified significant gaps in each area. In terms of people, two key gaps were observed. First, there is a lack of research exploring the impact of hospital supply chain management on patients, particularly in relation to patient satisfaction and healthcare outcomes. Second, there is limited attention given to the role of government policies and regulations in shaping and influencing hospital supply chain management practices. Regarding the process, the review identified a gap in the understanding of service delivery within hospital supply chain management. In the area of technology, gaps were found in research related to specific technological applications. Specifically, there is a limited focus on the utilization of radio frequency identification (RFID), information technology (IT), and blockchain in hospital supply chain management. Exploring the potential benefits and challenges associated with these technologies would contribute to more efficient inventory management, enhanced traceability, and improved data security. Lastly, the review identified a gap in understanding the dynamics and effectiveness of partnerships within hospital supply chain management. Limited research has explored the strategies and best practices for establishing and managing partnerships with suppliers, distributors, and manufacturers. Investigating successful partnership models and factors influencing their effectiveness would enable hospitals to optimize collaboration efforts and achieve improved supply chain performance.
Financial Behavior as Key Factors Affecting Indonesian Gen-Z Entrepreneurial Intention Candy, Candy; Vira, Vira
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 02 (2024)
Publisher : Politeknik Negeri Bandung

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Abstract

This research intends to investigate the effects of financial knowledge, self-control, parental socialization, and peer influence on the entrepreneurial intention of Generation Z (Gen-Z) through saving behavior as the mediating variable. A sample size of 396 Indonesian Gen-Z were used, and SmartPLS 3.0 program was adopted to evaluate the collected information. Meanwhile, structural equation model was implemented based on the partial least square method. The results reveal that financial literacy, self-control, and parental socialization positively affect saving behavior and successfully intervene entrepreneurial intention. However, peer influence has no significant connection to saving behavior and entrepreneurial intention. A novel framework is offered to policymakers to identify the driving forces of Gen-Z propensity to save and pursue entrepreneurial opportunities.
Modeling Adoption Behavior toward Islamic Microfinance: A Comparative Study Between Malaysia and Indonesia Abidin, Nur Liyana Zainal; Suhartanto, Dwi; Burhany, Dian Imanina
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 01 (2024)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v6i01.382

Abstract

This study probes the focal factors influencing the intention of young SME leaders to adopt Islamic microfinance. The researchers merged the existing model together with new variables, such as the perception of financial benefits and the perception of financial cost along with awareness, religiosity, and knowledge behind TPB through attitude in order to construct the aid to amplify the predictive efficacy and examine its effects on young SME leaders’ willingness to adopt Islamic microfinance. The research questionnaire was distributed using Google Forms to young SME leaders in Malaysia and Indonesia with a total sample of 300 respondents. Data obtained were then analyzed using partial least squares (PLS) by employing SmartPLS. This study reveals that perceived behavioral control and subjective norms have a positive significant impact on young SME leaders’ intention to adopt Islamic microfinance. The findings underscore the importance of these two elements toward the intention, awareness, and religiosity toward the intention through attitude.
Responsible Consumption Behavior, Crucial Goals for Sustainable Development: A Systematic Review and Future Research Prospects Gunawan, Arie Indra; Gaffar, Vanessa; Bansah, Pearl Fafa; Monoarfa, Hilda
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 01 (2024)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v6i01.387

Abstract

Responsible consumption has been recognized as one of the efforts to achieve the SDGs, but it still requires much refinement, and at the moment, there is little time left until 2030 to achieve the SDGs. The academic literature is carried out through the PRISMA method, analyzing the study descriptively and thematically, and performing analysis synthesis to report the study results. The findings of this study are that the concept of responsible consumer behavior in a sustainable context has evolved in a more specific direction, no longer being a general statement of direct support for the SDGs. However, its implementation focuses on consumers' consumption consciousness to make their choices wiser, influenced by various internal and external factors. Based on the study we have drawn up a framework for developing research topics on sustainable behavior so that further research can quickly implement research themes across various industrial sectors and from multiple perspectives.
In-search of Trainee’ Performance Drivers: Evidence from Internship Training Program for Indonesian Vocational Teachers Halim, Nana; Dwirosanti, Nining; Wonodhipo, Arief; Irwan, Wawan Saepul
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 01 (2024)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v6i01.407

Abstract

This study investigates the drivers of trainee performance in upskilling/reskilling training program through an internship for vocational high school teachers. Data was gathered from 652 high school business and tourism teachers nationwide who had completed an internship program managed by BISPAR, Indonesia. The data, analyzed using SEM-PLS, results in two important findings. First, training inputs, covering trainee characteristics, training design, and work environment, are important determinants of trainees’ experience in the internship program. Among these factors, statistical results reveal that training design is the key to trainee reaction and learning during the training. Second, the total effect analysis shows that teachers’ behavior in transferring new competency acquired from the training is greatly influenced by the school’s environment factors. The managerial implication of these findings is thoroughly discussed.
Is A Vending Machine My Best Bet? Understanding Key Factors Determining US Consumers’ Preference and Loyalty to Fruit Vending Machines Botero, Julio; Rombach, Meike; Dean, David; Gan, Christopher
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 02 (2024)
Publisher : Politeknik Negeri Bandung

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Abstract

This study investigates the key factors influencing US consumer preference and loyalty to fruit vending machines compared to other distribution channels. It specifically examines the roles of experience, quality and value, COVID-19, convenience, freshness, and safety-related benefits of fruit vending machines. Data was collected through an online consumer survey and analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). The findings reveal that the strongest predictors of consumer preference and loyalty are experience and perceived quality and value of the fruits. Convenience benefits appear significant only when comparing vending machines to other distribution channels while food safety does not emerge as a key factor. These findings add valuable insights for fruit growers and marketing managers in the US food retail sector.

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