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Ratna Wijayanti S.S.
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joma.chiefeditor@gmail.com
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INDONESIA
Journal of Multidisciplinary Academic
Published by Kemala Indonesia
ISSN : 25410369     EISSN : 2613988X     DOI : https://doi.org/10.51971
Journal of Multidisciplinary Academic is published bimonthly by the Kemala Publisher, Indonesia. Journal of Multidisciplinary Academic publishes original work of importance in any field which will interest readers from more than one discipline. Authors are requested to write their papers and reports in a manner and style that is intelligible to specialists and non-specialists alike. Research contributions, which are peer reviewed, are of three kinds: Review Articles, Research Articles and Research Letters. Our second important function is to serve as a forum for debate about recent developments in research and in higher education. (The last category comprises articles which opine on important recent developments either in the published literature or at conferences.) These contributions are not peer reviewed, and potential authors are encouraged to liaise with the Editor-in-Chief before submitting work of this nature to the Journal
Arjuna Subject : Umum - Umum
Articles 209 Documents
Human Capital Strategy Implementation on Duck Nugget Frozen Food Business Over Start-Up Business Plan Rizaldy Baskara; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Semerdanta Pusaka
Journal of Multidisciplinary Academic Vol 3, No 4 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Food industry it’s one of the centerpiece industry sectors as a private sector to increase national economic growth rate. Accordingly, PT. BEFINDO FOOD prefers to focus on food industry, specifically frozen food. The variants of processed food are potatoes, sausages, and nuggets also favored food by most Indonesians. However, duck meat as an one of protein source and familiar in Indonesian market due to contains high fat amount and cholesterol. In the fact, when the cholesterol of skin-off duck is compared to the chicken cholesterol it is proved that the amount of cholesterol from both ingredients are nearly similar and it is still considered healthy. Therefore, to encourage consumers to choose duck meat, the company need to reduce fat amount with smell in the production process. In addition, PT. BEFINDO FOOD needs to develop an innovation in the processing phase. In this study, PT. BEFINDO FOOD will develop the human capital in order to create qualified men who will involve in the duck nugget production.
The Effect of Capital Adequacy, Credit Risk, and Liquidity on Commercial Banks Profitability in Indonesia Stock Exchange Anastasia Anggraini; Dewa Gede Dharma Suputra
Journal of Multidisciplinary Academic Vol 5, No 3 (2021): Science, Engineering and Social Science Series (New Update: With DOI index)
Publisher : Penerbit Kemala Indonesia

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Abstract

The purpose of this study was to analyse the effect of capital adequacy, credit risk, and liquidity on company profitability. The research population is all banking companies listed on the Indonesia Stock Exchange (BEI). The sampling technique used purposive sampling method, namely the method of determining the sample with certain considerations. The sample criteria are the banking sector that is listed continuously on the Indonesian Stock Exchange as many as 38 banking companies listed on the IDX continuously during the 2015 - 2019 period. The results show that capital adequacy and liquidity have a positive effect on profitability and credit risk have a negative effect on profitability. This study illustrates that capital adequacy, liquidity, and credit risks can predict the level of profitability that can be used by investors and stakeholders in taking decisions.
Relationship Between E-Commerce Website and Product Quality Over Customer Satisfaction Kiki Kiki; Tantri Yanuar Rahmat Syah; Rina Anindita
Journal of Multidisciplinary Academic Vol 4, No 3 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This study aimed to analyse the effect of E-commerce website and product quality to customer satisfaction. In this study, the analysis was done partially to see the effect of E-commerce website to customer satisfaction also product quality over customer satisfaction and simultaneously analyse e-commerce website with product quality to customer satisfaction. This study we use analysis Structural Equation Modelling (SEM) methods to analyse customer satisfaction. Here, the data observation was collected by questionnaire with 124 respondents in e-commerce website. The sampling technique was used based on willingness to be correspondent. From the analysis results, we obtain a significant influence between the variables simultaneously website between E-commerce and product quality to customer satisfaction. Partially have a positive and significant influence between the variables of E-commerce website to customer satisfaction. The variable quality of the product is partially positive and significant impact on customer satisfaction. Increased E-commerce website services and product quality must be continued and intensified by the provider to give satisfaction to the consumer.
Application of Lean Thinking Development: Case Study over Badan Pendapatan Daerah (BAPENDA), South Tangerang Based on Lean Government Ketut Sunaryanto; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 3, No 1 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Lean thinking is used to analyse manufacturing sector namely lean manufacturing over industrial process. In addition, the development lean thinking over government sector is a right choices to improve quality of government service. Thus, this aimed to test the Lean Government algorithm with Define, Measure, Analysis, Improve, and Control (DMAIC) and Lean Consumption Map (LCM) method over government service. By using comparison completion time over building tax object and registration file document at Badan Pendapatan Daerah (BAPENDA) South Tangerang. The result showed, Lean Government algorithm was successful to assess comparison method with Time Series Plot, Value Added Assessment, and Lean Consumption Map. In this study, we use qualitative research methods and interview with internal and external correspondence, respectively. We found that the DMAIC application and Lean Consumption Map inside the Lean Government algorithm will be improve the time of settlement document and service process over BAPENDA South Tangerang
A Service Quality Review of Medical Record Department In Private Hospital, South Jakarta Eka Widya Rita P.; Ratna Indrawati; Lily Widjaja
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The medical record is a document containing the patient's identity, history, physical examination, diagnosis, supporting tests and patient treatment. Here, the excellent medical record system service is one of the standard hospital services that function to help the patient care process. Thus, in this study to obtain empirical evidence and field data regarding the input, process, output, and impact in the medical records department at the outpatient installation of a Class-B Private Hospital at South Jakarta. Here, we used the data observation in June-July 2020 using the Mix Method with retrieval technique of Purposive Sampling sample of 72 medical records and 10 medical record staff respondents. The study results shows that the completeness of medical records reached 93.1% with the accuracy of the data around 87.5% and the distribution reached 58.3% with an average distribution time of 11 minutes / medical record. Also, in the effective category, the reliability value was 92%, responsiveness in was 100%, assurance was 100%, and empathy was 100% while tangibles in the less effective category were 67%. Thus, it means that the medical records service system in the outpatient installation at X Private Hospital Class B, South Jakarta, was in an effective category. Further research should be conducted to obtain more in-depth information.
Operational Business Planning: Bunnies After School Program and Daycare Chartini Chartini; Tantri yanuar rahmat syah; Samerdanta Pusaka; Darmansah Darmansah
Journal of Multidisciplinary Academic Vol 3, No 3 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The purpose of Bunnies After School Program and Daycare business planning is a child care agency with an age range about 0 months to 12 years that can help the role of parents in caring and nurturing children by providing the best service to meet customer demand for customer satisfaction. Bunnies after School Program and Daycare operational planning stages include LFR, ARC, Curriculum and Program. Otherwise, it uses Lean Process, Service Blue Print, and Integrated Marketing Communication. Strategic location is needed to support this daycare business, the location plan is at the residential complex of Scientia Garden Serpong Street, South Tangerang City, Province Banten. This study method uses a SWOT matrix to see opportunities and competition in the daycare business. The daycare Bunnies business is a service to optimally explore children's intellectual, talent and intelligence for parents who are busy at work so they can work in peace.
Analysis on Value Perception, Word of Mouth, Price, and Trust towards Patient Loyalty at Proklamasi Hospital, Jakarta Carolina Carolina; Endang Ruswanti; Rian Adi Pamungkas
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The decrease upon return visits in hospital becomes an indicator of patient loyalty. Thus, in this study aimed to obtain correlation on value perception, word of mouth, price and trust towards patient loyalty at Proklamasi hospital, Jakarta. The several variables such as value perception, word of mouth, price, trust and loyalty are performed in this study. The population of this study taken from ongoing patients at Proklamasi hospital, Jakarta. In addition, the samples observation of this research are 200 respondents using Hair method. This study also uses a cross-sectional study design to obtain correlation between dependent and independent variables with. path analysis test. The results show a determinant value of covariance matrix can be achieved. Around 1208.180 (positive results and greater than 0.000). thus, in this study we find that no multicollinearity while, the measurement model test by using Chi-square method is 0,000 (the value is small so that the simultaneous test is accepted). In addition, if the degree of freedom is 0 it’s indicates that the first hypothesis (H1) is accepted. Thus, the positive correlation on value perception, word of mouth, and trust towards patient loyalty. On the contrary, price has no effect on patient loyalty. Furthermore, word of mouth has the greatest influential value of all. Value perception, word of mouth, and price can directly increase patient loyalty without being influenced by trust.
Air Pollution Analysis of Preconstruction and Construction Phases in Sumatera Institute of Technology, South Lampung Bambang Prasetio; Anggi Mardianto
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The Sumatra Institute of Technology (ITERA) is a state university located in Jati Agung, South Lampung Regency, Lampung Province. Although ITERA has a great potential for campus development in the next 20 years, there are a several challenges that ITERA must be designing. Here, air pollution from gasoline vehicles contributed 70% carbon monoxide (CO), 100% Plumb (Pb), 60% hydro carbon (HC) and 60% nitrogen oxide (NOX) in south Lampung area by Ministry of Environment (KLH) in 2010. Thus, air quality monitoring has a very important to determine polluted air over measurement location using comparing method based on Air Pollution Standard Index (ISPU). In this study, we identify and analyze pollutant concentrations in Sumatra Institute of Technology's over Pre-construction and Construction Phase and analyze the air pollution using the Ambien Air Quality Standards with ISPU in the Sumatra Institute of Technology. The data observation was conducted in 2017 while continuity of the air quality monitoring series at ITERA by adding more sampling points in 8 months (from March to October 2017). In addition, we use gas parameters from Sulphur dioxide (SO2), Nitrogen Dioxide (NO2), Oxidant (O3), Hydrocarbons (HC), PM10, Dust (TSP) which is refers to PP RI No.41 1999 concerning National Ambient Air Quality Standards.
Intellectual Capital as A Basis of Service Performance on Village Credit Institution I Gede Riana; I wayan Suana; Kastawan Mandala
Journal of Multidisciplinary Academic Vol 2, No 1 (2018): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Entering the ASEAN Economic Community (AEC) has forced various business organizations to change the business paradigm from labor based business or traditional patterns lead to a modern business that is knowledge-based business. This study aims to analysis the role of Intellectual capital (human capital, relational capital and structural capital) in developing the service performance at Village Credit Institutions (VCI). This research was conducted at 35 VCI in the Municipalities over Denpasar, Indonesia. Here, the 35 VCI’s was tested to obtain hypotheses using descriptive and inferential analysis Partial Least Square (PLS). The results of the study concluded that human capital and relational capital are significantly influence on services performance. In contrast, structural capital does not significantly influence on service performance.
Numerical FEM Models of Bio-heat Transfer for Magnetic Fluid Hyperthermia Treatments Febri Dwi Irawati; Agus Kartono
Journal of Multidisciplinary Academic Vol 5, No 1 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Numerical solutions using the Finite Element Method (FEM) of one-dimensional bio-heat transfer of healthy and cancerous tissue together with the Magnetic Fluid Hyperthermia treatment have been worked out successfully. Each layer shows the characteristics of tissue. Each layer represents an independent biological tissue characterized by temperature-dependent physiological parameters and linear temperature-dependent metabolic heat generation. Magnetic fluid hyperthermia (MFH) is used as an external heat source to heat the cancerous area. In a transient state MFH treatments can heat up cancerous tissue without damaging healthy tissue as indicated by an increase in the temperature of the cancer tissue according to the standard temperature of the MFH treatments.

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