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Performance
Published by Universitas Jenderal Soedirman
ISSN : -     EISSN : 26158094     DOI : -
Core Subject : Education,
Education
Performance is our bianually peer-reviewed journal, designed to accommodate research articles in the domain of management science. This journal has been published by Faculty of Economics and Business, Universitas Jenderal Soedirman since 2003. We invite articles in all functional area of management, which mainly about (but not limited to) Human Resource, Marketing, Financial, Operational and Strategic Management.
Arjuna Subject : -
Articles 449 Documents
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PENGARUH PRODUK, LOKASI DAN LAYANAN TERHADAP KEPUASAN PELANGGAN SERTA KEPUASAN PELANGGA TERHADAP NIAT PEMBELIAN ULANG Cahyadi, Apdian; Sumarsono, Sumarsono
Performance Vol 18 No 2 (2013): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The purpose of this study to analyze the influence of service, location, product and customer satisfaction impact customer satisfaction on repurchase intention. Analysis tool that is used Stuctural Equation Model (SEM). The results of this study is the service, location and product positive effect on customer satisfaction and customer satisfaction has a positive effect on repurchase intention.
Analisis perceived enjoyment sebagai variabel anteseden technology acceptance model Sugiarto, Meilan; Widuri, Retno
Performance Vol 24 No 1 (2017): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Background: Young people are active users of the information technology, especially internet. Even some of them tend to make the internet as a medium of the main support for daily activities. This study indicates that internet use among young people, especially college student tends to have a model of its own behavior, making it attractive for further investigation. Purpose: This study focuses on the influence of perceived enjoyment as antecedent variable in the technology acceptance model (TAM). Methodology: The respondents of this study were college students as internet users in Yogyakarta, the province is considering a student city. This study was conducted on 130 respondents. Findings: According to the structural analysis with SEM method, shows that perceive enjoyment has a role as antecedent variable on TAM, because that variable has significant effects on variables in technology acceptance model. Keywords: perceived enjoyment, technology acceptance model, internet user, college student.
ANALISIS BIAYA-MANFAAT DAN APLIKASI MODEL PENERIMAAN TEKNOLOGI PADA KEPUTUSAN OUTSOURCING TI Rahmiati, Rahmiati
Performance Vol 10 No 1 (2009): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Information technology outsourcing continues to advance. Outsourcing can be success if it’s done for the right reason, follow due process, and it pursued with realistic expectation and a clear understanding of where the benefits are likely to emerge. Although interest to outsourcing arise, but many companies have no a clear understanding about the consequency. This article try to give an overview about cost, risk and benefit of Information Technology outsourcing
PENGARUH CUSTOMIZATION BASIC MARKET ORIENTATION DAN COMPETITIVE BENCHMARKING TERHADAP CUSTOMER RETENTION USAHA KECIL KNALPOT DI PURBALINGGA Zulaicha, Ratni
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

This research is entitled “The Effect of Customization Basic Market Orientation and Competitive Bencmarking Towards Customer Retention of Exhaust-Pipe Small Scale Usiness In Purbalinggaâ€Â. The aims of research is to find out the variables that effect customer retention (repurchasing rate of return from the cunsumers as the result of consumers satisfaction). The variables include customization (the activities in setting customer oriented goals, identifying satisfaction opportunity available at the market, analyzing internal capability and formulating feasible strategies). Then basic market orientation (producer’s perception towards sending time, pricing policy, promotion and understanding on cunsumer needs) and competitive benchmarking (producer perseption towards the process continuously in comparing the strategy, process and product of company with the other companies of organizations that have better performance, with the aim to study how they reach them and then reply the strategy into the company through making changes to conform with company’s condition). The method on analysis applied in this research is multiple linier regression analysis, Y = a1+bX1 + b2X2 + b3X3 then to test validity of variables it has used product moment correlation. As the result of F-test analysis, it has got the total effect of variables of customization (X1), basic orientation (X2) and competitive benchmarking (X3) towards customer retention (Y) that is 6.341. Whereas the result in partial through t-test, it has got that customization, basic market orientation and competitive benchmarking have an effect towards customer retention. Finally to find out the variable that has the most significant effect towards customer retention, it has used elasticity analysis and it shows that customization variable has the most significant effect towards customer retention that is 3.148. As conclusion of research is that customization, basic market orientation and competitive benchmarking whether in total or in partial have significant effect toward customer retention of exhaust pipe business in Purbalingga. Finally the implication of research mentions that it is better for the exhaust pipe businessmen in Purbalingga to produce the product suitable with consumers needs, plan new product, quarantee the product suitable with the standard and carry out a strict quality control.
ANALISIS BEBERAPA VARIABEL YANG MEMPENGARUHI PROFITABILITAS PADA PERUSAHAAN MAKANAN DAN MINUMAN YANG TERDAFTAR DI BURSA EFEK INDONESIA Tohir, Tohir; Banani, Ade
Performance Vol 15 No 1 (2012): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The research that entitled “Analisis Beberapa Variabel yang Mempengaruhi Profitabilitas pada Perusahaan Makanan dan Minuman yang Terdaftar di Bursa Efek Indonesia” is a case study that aims to acknowledge and analyze whether there is influence of the size of companies, debt equity ratio (DER), the growth of profits, and sales of profitability. Then, it will also analyze the variables affecting the profitability of the company among size, debt equity ratio, the growth of profits, and sales. Sampling method used in this research is the purposive sampling method, consisting 14 sample food and beverage companies listed on the Indonesia stock exchange. Using multiple regression analysis, t test, and F test in testing, both simultaneously and partially, and the elasticity test to find out which the independent variables having the greatest impact, it can be inferred that there is significance influence from debt to equity ratio (DER), the growth of profits, and sales of profitability. Next, the sale is the independent variable that has the greatest influence on profitability. Therefore, the company should pay more attention to the sales policy. The increased sales may be as consideration for investors to be able to invest in the company.
KULIAH KERJA NYATA (KKN) TEMATIK PARIWISATA “PENGEMBANGAN PARIWISATA TERINTEGRASI DI KECAMATAN SOMAGEDE KABUPATEN BANYUMAS” Lestari, Sri; Setyanto, Refius Pradipta; Najmudin, Najmudin
Performance Vol 17 No 1 (2013): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The purpose of College real work activities thematic tourism is for students can help the wishes of the community and the Government of sub-district somagede in developing tourism integrated in the sub-district somagede and as land of devotion for the civitas akademika Jenderal Soedirman Univercity. College real work activities thematic tourism was held in as many as three periods with Somagede involves as many as 108 students from various disciplines. Before the student was brought to the site of student provisioning process and provided with a supply of content. The implementation of activities focused on 5 areas of the program that the program includes field field 1) plan and prepare development objects and tourist attraction; preparation of human resources planning); 3) socio-economic development of the flagship; 4) development of partnerships with other institutions; and 5) promotion. Outcomes assessed work is evidenced by the existence of the Banyumas Regency Government attention began to seriously develop the tourism in the Village Kemawi Somagede and the Village of Plana as well as a highly successful of Somagede Cultural Carnival held in April 2013. The benefits of this activity is a student has experience and skills empower people in the field of tourism, cooperation Jenderal Soedirman University with various stakeholders in terms of tourism increase, reduce unemployment in sub-district somagede and raise revenue and prosperity of citizens somagede.
PENGARUH KUALITAS FITUR, DESAIN, IKLAN, KEPUASAN KONSUMEN DAN KEBUTUHAN MENCARI VARIASI TERHADAP KEINGINAN BERPINDAH MEREK HANDPONE (Survai Pada Pengguna Handphone Di Kota Purwokerto) Irawan, Andry; Indyastuti, Nurhayati; Suliyanto, Suliyanto
Performance Vol 11 No 2 (2010): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The background of this research is that there is intense competition in the mobile industry and the still limited research examining brand displacement. This research was conducted on 110 mobile phone users in Purwoketo. Analysis tools used in this study is Stuctural Equation Modelling (SEM). The results of this study is the variable quality of features, design and advertising have a positive influence on satisfaction. Variables positively influence satisfaction of the needs for information and consumer loyalty. Variable needs to find information in a positive impact on customer loyalty.
PENILAIAN DAN ANALISIS CORPORATE ENTREPRENEURSHIP CULTURE UNTUK MENINGKATKAN TINGKAT EFEKTIVITAS PERUSAHAAN DI PT. PDAM TIRTA DHARMA BANYUMAS KABUPATEN BANYUMAS Wartiyah, Wartiyah; Daryono, Daryono
Performance Vol 15 No 1 (2012): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Entrepreneurship is an appropriate answer to PT PDAM Tirta Dharma Banyumas to deal with its changing environment. It is also in line with PT PDAM Tirta Dharma Banyumas’s vision, mission, target, and strategy. The objectives of this final project are to analyze key dimensions of intrapreneurship within PT PDAM Tirta Dharma Banyumas, and to analyze the importance of entrepreneurial leadership and its execution in PT PDAM Tirta Dharma Banyumas. This study was conducted through survey method, using questionaires EOS and ELQ which distributed to PT PDAM Tirta Dharma Banyumas’s employees. EOS is used to measure the entrepreneurial environment at PT PDAM Tirta Dharma Banyumas. Its key dimensions are My Company, Strategic Planning, Support for New Idea, Market Intelligence, Risk Aversion, Speed, Flexibility, The Future, and Personal Orientation.
ANALISIS HUBUNGAN JANGKA PANJANG DAN JANGKA PENDEK ANTARA NPL, ROE, SIZE DAN LOTA TERHADAP CAPITAL BUFFER Purwati, Juni
Performance Vol 22 No 2 (2015): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

This study aimed to analyze the effect of Non-Performing Loans, Return onEquity, bank size, and Loan to Total Assets of the capital buffer using panel data. Thepopulation in this study was State Owned Banks registered in Bank Indonesia for theperiod 2002 to 2014. In this study all the population used as an object of study and thetype of data used in this research was quarterly data.Data were analyzed using cointegration test and Error Correction Model todemonstrate short and long term relationship. The results showed that in the short term,the Non Performing Loan and Return on Equity have a positive influence onequilibrium of capital buffers in goverment bank. Furthermore, the size of banknegatively affect the equilibrium of capital buffers in the short term. Besides the longterm relationship, the Non Performing Loan and Return on Equity also has a positiveeffect on the equilibrium of capital buffers in state-owned commercial banks.Meanwhile, Loan to Total Assets have a negative effect on the equilibrium of capitalbuffers in the long term
PENGARUH EFEKTIVITAS IKLAN PESAING, ATRIBUT PRODUK, DAN PERILAKU MENCARI VARIASI TERHADAP PERILAKU PERPINDAHAN MEREK PRODUK INDOMIE Hidayatullah, Syamsul; Astogini, Dwiwiyati; Sumarsono, Sumarsono
Performance Vol 23 No 1 (2016): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The research entitled “effect of competitor advertisement effectiveness, product attribute, and variety seeking behavior to brand switching behavior of Indomie. The aim of this research is to analyze the effect of competitor advertisement effectiveness, product attribute, and variety seeking behavior to brand switching behavior of Indomie to other brand. Data collection method use questionnaire with a sample 100 respondents from economics and business faculty of Jenderal Soedirman university students who have switched from Indomie to other instant noodle brand. The data is analyzed by using multiple linier regression, meanwhile the significance level use partial test (t test).The result shows that competitor advertisement effectiveness, product attribute, and variety seeking behavior have positive significant effect to brand switching behavior of Indomie. Based on this research, managers are recommended to increase the advertising frequency, increase the quality of product, do endorsement, expand the taste variety, and also give innovation to every detail of product or pricing in order to minimalize brand switching behavior of consumer.

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