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Majalah Ilmiah Bijak
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : 14110830     EISSN : 2621749X     DOI : -
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Social Sciences
The Bijak Journal is a scientific journal of Administrative Science Business, published by the Business Administration Studies Program Faculty of Administrative Sciences Institute of Social and Management Studies STIAMI. The Journal of Business Administration is published 2 (two) times a year, every March and September, which contains the results of the study of Business Administration Studies. This journal aims to disseminate the results of thought and scientific analysis in the field of Business Administration Sciences.
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Articles 273 Documents
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Analysis of Handling Problems on The Import Process for Performance Improvement (Case Study PT. Kumaitu Cargo) Komala, Aziza Leila; Julianto, Mohamad Dwi; Firdaus, Aji Matarrusdi; Fariqh, Redy Patrialis Ibnu
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4418

Abstract

This research is motivated by problems that include Import Process / Documentation Errors, Delivery Delays, Miscommunication and Employee Attitudes. The purpose of this study is to analyze how to handle problems in the import process for performance improvement at PT Kumaitu Cargo, to analyze what obstacles PT Kumaitu Cargo faces in improving performance through handling problems in the import process, to analyze what efforts PT Kumaitu Cargo makes to improve performance through handling problems in the import process. This research uses a qualitative method with a descriptive approach, the research location is at PT Kumaitu Cargo, North Jakarta. This research data collection technique is by observation, interview and documentation. The results showed that PT Kumaitu Cargo has successfully handled problems in the import process by utilizing technology. Efforts made by PT Kumaitu Cargo to overcome these obstacles include replacing manual systems with automation to speed up the process and increase efficiency. HR development with continuous training, so that employees can adapt to new technologies and improve the quality of import processes. In addition, the company strives to improve efficiency by speeding up the clearance process at the port, improving worker professionalism, and utilizing technology to optimize the tracking of goods and ensure timely delivery.
The Impact of Profitability, Capital Intensity, and Firm Size on Tax Avoidance: Evidence from Indonesia’s Food and Beverage Sector (2020–2022) Haryanto, Lenawati; Ramadhanty, Fazrina
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4608

Abstract

Differences in interests between taxpayers and the government give rise to tax avoidance by taxpayers, one of which is by exploiting loopholes in tax law. In Indonesia, the issue of tax avoidance is also of concern to the government and tax authorities, therefore this research is to provide an understanding of the factors that influence tax avoidance. This research aims to determine and analyze the influence of profitability, capital intensity and company size on tax avoidance. It is hoped that the results of this research can provide policy input that is relevant to the Indonesian tax context. The sample in this research is food and beverage sub-sector companies for the 2020–2022 period. The sample selection technique used the purposive sampling method to obtain a sample of 18 companies with 54 observation data. After outliers there were 49 data used as samples in this research. This test uses SPSS 25 software and data analysis uses multiple linear regression analysis. Suggestions for further research include adding other variables and expanding the research period. The results of this research show that profitability has a positive effect on tax avoidance, capital intensity has a positive effect on tax avoidance, and company size has a positive effect on tax avoidance.
Effective Strategies for Stakeholder Engagement in Business Sustainability: a Literature Study Yano, Yano Riksan; Arifin, Anton Ludfi; Perkasa, Didin Hikmah
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4378

Abstract

Addressing global challenges such as climate change, resource depletion, and social inequality has prompted companies to adopt sustainable business practices, balancing economic goals with social and environmental responsibility. The study aims to explore strategies for effective stakeholder engagement in achieving business sustainability, by emphasizing the role of digital technology. Using qualitative descriptive methods, this study analyzes relevant literature from academic databases, critically synthesizing theory and practice to identify key strategies and challenges. The findings highlight the important role of digitalization in improving operational efficiency, transparency, and innovation. Technologies such as IoT, AI, and data analytics drive sustainable practices by improving decision-making, reducing environmental impact, and driving value creation. Examples from countries such as Singapore and Germany demonstrate the transformative potential of strategic digital integration. Along with that, stakeholder collaboration has emerged as essential to address various interests and promote accountability. Digital platforms facilitate better communication, enabling joint problem-solving and aligning business goals with the needs of society and the environment.
The Influence of Storage Layout and Material Handling Equipment on Distribution Timeliness in Cross-Docking Operations at PT. Serasi Logistics Indonesia Setiawan, Djoko Hendro; Rachmat Hidayat, Yusup; Suprayitno, Degdo
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4445

Abstract

This study aims to analyze the influence of storage layout and the use of material handling equipment on the timeliness of distribution in the Crossdocking hub warehouse of PT. Serasi Logistics Indonesia. The main problem faced is inefficiency in the arrangement of the placement of goods and the handling of material equipment which causes delays in delivery, especially in the outbound process. Using a survey-based quantitative method, data was collected through a questionnaire involving respondents related to warehouse operations. Data analysis was carried out by multiple linear regression, t-test for partial significance, F-test for model significance, and determination coefficient (R ²) to measure the relationship between independent variables (storage layout and material handling equipment) and dependent variables (distribution timeliness). The results show that the storage layout and material handling equipment significantly affect the timeliness of distribution, both partially and simultaneously, with a strong contribution to distribution efficiency. The implications of this study highlight the importance of optimizing warehouse layouts and the use of more efficient material handling equipment in improving logistics performance, which can also be a reference for other Crossdocking warehouses.
The Influence of Learning Organization and Transformational Leadership on Employee Performance: Unveiling the Role of Job Satisfaction at UMARA Foundation Rusilowati, Umi; B., Hamsinah; Taryo, Taswanda; Sholihin, Dwi Rahmad
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4582

Abstract

This research aims to analyze the influence of learning organizations and transformational leadership on employee performance through job satisfaction at the UMARA Foundation. The approach used is quantitative with census techniques, where all 300 employees were used as respondents. Data was collected using a questionnaire with a Likert scale, which was then analyzed using Stata MP17 software. Based on the results of the analysis, it can be concluded that learning organizations and transformational leadership have a significant positive influence on job satisfaction, which shows that learning in organizations and transformational leadership can increase employee job satisfaction. Meanwhile, although learning organizations have a significant effect on employee performance through job satisfaction, transformational leadership does not show a significant effect on employee performance. In addition, job satisfaction functions as a significant mediator in the relationship between learning organization and transformational leadership on employee performance. These results indicate that to improve employee performance, companies need to focus on efforts to increase employee job satisfaction, which in turn can encourage better performance. Overall, this research emphasizes the important role of learning organizations and transformational leadership in improving employee performance through increasing job satisfaction. The suggestion that must be made is that the UMARA foundation needs to strive to improve aspects related to job satisfaction, such as, satisfaction with rewards, promotion opportunities, relationships with superiors and co-workers.
Enhancing Marine Tourism Management as a Blue Economy Strategy to Boost Community Welfare in Jayapura City, Papua Province Nasim, Eman Sulaiman
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4574

Abstract

This research aims to explore marine tourism management as a blue economy strategy in improving community welfare in Jayapura City, Papua Province. The research used qualitative methods with observation, in-depth interviews, and documentation. The results show that the potential for marine tourism in Jayapura includes 19 beach locations, such as Base G Beach and Hamadi Beach, which can become leading destinations. However, major challenges are faced, including legal uncertainty regarding land ownership, lack of public transportation infrastructure, and low quality of human resources in the tourism sector. Social factors such as the liquor culture and unsupportive behavior of local communities are also obstacles. The Jayapura City Government's efforts through human resource training, facility development, and promotion have not been successful in fully increasing tourist arrivals or the tourism sector's contribution to Regional Original Revenue (PAD). The contribution of this sector is still less than 3% to PAD. This study recommends the application of the Pentahelix collaboration model, which involves government, industry, academia, community and media, to optimize marine tourism management. In addition, the development of community-based homestays through collaboration with platforms such as Traveloka and AirBnB can increase destination attractiveness. With a more inclusive and sustainable strategy, marine tourism in Jayapura City has great potential to improve community welfare and drive local economic growth.
The Influence of Social Media Marketing Activity, Performance Expectancy, and Effort Expectancy on Repurchase Intention through the Mediator of Behavioral Intention for Cotton Mom Products on Shopee Rachael, Esbby; Wijaya, Sienly Veronica
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4579

Abstract

In this research we investigate the impact of Performance Expectancy and Social Media Marketing Activity (SMM) on repurchase intentions among Millennial mothers purchasing Cotton Mom products on the Shopee platform. Utilizing a quantitative study via Structural Equation Modeling (SEM) with Partial Least Squares (PLS).Through a quantitative investigation of Structural Equation Modeling (SEM) with Partial Least Squares (PLS), responses obtained from a poll of mothers in the Millennial generation a significant positive relationship between SMM activities and Behavioral Intention, which subsequently affects Repurchase Intention. Additionally, Performance Expectancy is found to positively impact Behavioral Intention, while Effort Expectancy and Social Influence show no significant effects. The findings emphasize the importance of effective SMM strategies in driving consumer loyalty and suggest that marketers should focus on enhancing product performance perceptions to foster repurchase intentions.  
Enhancing Training Effectiveness: Evaluating the Blended Learning Method in Basic Training for Probationary Civil Servants at the Ministry of Transportation Febrina, Rima; Ekowati, Adhani; Bandiah, Bandiah
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4575

Abstract

In accordance with PerKALAN 14/2022 Latsar CPNS Training Curriculum, the implementation of Latsar CPNS can be carried out with a full online, hybrid, or face-to-face learning model. The Ministry of Transportation organizes Latsar CPNS with a hybrid method which is divided into 3 phases: MOOC-Online Learning-Classical. This change in the learning model is said to have pros and cons because on the one hand it provides cost efficiency and the number of graduates but is felt to reduce the achievement of learning objectives. In this study, an analysis was conducted on the perceptions from the perspective of Latsar CPNS alumni regarding the 3 learning phases. The results were that the MOOC and Online phases with facilitators were quite effective with the lowest average value in the efficiency dimension.   Learning ineffectiveness occurs, especially due to network constraints for employees in 3T areas or conflict areas and provisions for being free from duties during Latsar which cannot be carried out because assignments, leader’s direction, and services at the workplace must continue. Meanwhile, strengthening the effectiveness of learning occurred more during the classical stage because teachers and participants could explore more material, issues/cases, and best practices.
The Effect of Price and Delivery Timeliness on Customer Satisfaction at Tiki Agent Kebon Kacang Branch Raza, Erwin; Amin, Muhammad Ibrahim; Pratama, Teuku Arya Yogie; Andiara, Muhammad Daffa; Permata, Ananda Niken Ayu
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4475

Abstract

This research aims to investigate the influence of price and delivery timeliness on customer satisfaction in the delivery services of TIKI Kebon Kacang Branch in 2024. A quantitative research method was employed, with data collection conducted through a questionnaire survey. The sampling technique used probability sampling with an accidental random sampling approach, involving 94 respondents. Data analysis was performed using SPSS version 26. The results indicate that price does not have a significant effect on purchase satisfaction, while delivery timeliness has a positive and significant influence. Simultaneous testing reveals that both price and delivery timeliness together have a positive and significant impact on customer satisfaction.
Analysis of the Root Cause of Delays in Delivery of Export Cargo with Incoterms Free On Board at PT. Vifiera Minova Brothers Using the Fish Bone Diagram Method Yunanto, Dwi; Putri, Rehita Ayunda; Sari, Damara Kartika; Rachman, Adelia Nasya
Majalah Ilmiah Bijak Vol. 22 No. 1: March 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i1.4384

Abstract

Delays in the delivery of goods in export cargo containers are a problem that is often faced by business people, especially those who use Free on Board incoterms. This delay has a significant impact on customer satisfaction. Therefore, it is important to conduct an in-depth analysis of the factors that contribute to or even become the root of the problem. The purpose of this study is to analyze the root cause of delays in the delivery of export cargo goods using containers with inconterm free on board using the fish bone diagram method. By identifying and grouping these causes into relevant categories. This research was conducted using a qualitative method, with descriptive data analysis techniques. The data obtained from the results of this study were processed and analyzed using the Fish Bone Diagram method. The results of this study show that the main factor causing frequent delivery delays is during the process of picking up empty containers at the depot.

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