cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
HENGKI TAMANDO SIHOTANG
Contact Email
hengki_tamando@yahoo.com
Phone
-
Journal Mail Official
editor.mantik@iocscience.org
Editorial Address
Perumahan Romeby Lestari Blok C, No C14 Deliserdang, Sumatera Utara, Indonesia
Location
Unknown,
Unknown
INDONESIA
Jurnal Mantik
Published by Institute of Computer Science
ISSN : -     EISSN : 26854236     DOI : -
Core Subject : Economy, Science, Education,
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media
Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public review of the development of theory, method and applied sciences related to the subject. Jurnal Mantik Penusa is published by Institute of Computer Science (IOCS). Editors invite researchers, practitioners, and students to write scientific developments in fields related to information systems/information technology,Comptuer Science and management science). Jurnal Mantik is issued 4 (FOUR) times a year.
Arjuna Subject : -
Articles 2,110 Documents
 203   204   205   206   207 
The effect of product quality and store atmosphere on customer satisfaction at cirebon coffee chop Aziz, Muhammad Abdul; Agnain, Muhammad; Hermawan, Fery; Hernidatiatin, Lis Tatin
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6464

Abstract

This study aims to analyze the influence of product quality and store atmosphere on customer satisfaction at G.O Coffee Shop in Cirebon. The quality of the products in this study includes eight dimensions, including performance, features, reliability, specification suitability, durability, ease of repair, aesthetics, and quality perception. Meanwhile, store atmosphere is measured through four dimensions, namely exterior, general interior, store layout, and interior display. Customer satisfaction is measured based on the suitability of expectations, interest in returning visits, and willingness to recommend. The research uses a quantitative approach with a correlational descriptive method. A sample of 168 respondents was obtained through purposive sampling techniques and analyzed using multiple linear regression. The results of the study show that both product quality and store atmosphere have a positive and significant effect on customer satisfaction, with product quality having a more dominant influence. These findings support the importance of integrated management between product quality and store atmosphere in shaping a satisfactory customer experience. A strategy that emphasizes the synergy of the two elements is expected to increase customer loyalty and recommendations in the long run
Balance dilemma: the effect of work-life balance and work stress on turnover intention at ud putra ts, majalengka Wulandari, Haula; Nurherna, Sri Wina; Nurdiana, Editya
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6467

Abstract

In the modern world of work, work-life balance is an important factor in determining employee satisfaction and retention. Imbalances in this aspect often trigger work stress, which can ultimately increase employee turnover intention or intention to leave the organization. This study aims to analyze the influence of work-life balance and work stress on turnover intention at UD Putra TS, an SME in the retail sector in Majalengka. This study uses a quantitative approach with a survey method. Data was collected from 50 employees using a questionnaire with a Likert scale of 5 points. Data analysis was carried out using multiple linear regression with the help of SPSS. Descriptive statistical results show that 64% of employees experience a work-life imbalance, 58% feel high work stress, and 40% have the intention to leave in the next six months.  The regression test results showed that work-life balance had a negative and significant influence on turnover intention (? = -0.421, p < 0.05), which means that the better the work-life balance, the lower the employee's intention to leave. On the other hand, work stress had a positive and significant effect on turnover intention (? = 0.507, p < 0.05), which indicated that the higher the level of work stress, the greater the employee's intention to leave the company. These findings are in line with the Job Demands-Resources (JD-R) Theory, which states that the imbalance between job demands and resources can trigger stress and increase turnover intention. These results also support recent research in the past five years, such as studies by Kim & Kao (2021), Wang et al. (2022), and Nugroho & Setiawan (2024), which found similar relationships in the context of SMEs and the retail industry
Financial literacy and economic uncertainty: impact on sme financial performance in cirebon regency Maulana, Hilman; Yuniarto, Rival Fahara; Maiyaliza, Maiyaliza
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6468

Abstract

Economic uncertainty is a major challenge for Small and Medium Enterprises (SMEs) in maintaining financial stability and business sustainability. This study aims to analyze the impact of economic uncertainty on the financial performance of SMEs in Cirebon Regency and assess the role of financial literacy in moderating the relationship. A quantitative method was used in this study with a data collection technique through a questionnaire distributed to 100 SME owners. Data analysis was carried out using descriptive statistics and multiple linear regression with the help of SPSS software. The results show that economic uncertainty has a negative and significant effect on the financial performance of SMEs, with a regression coefficient value of -0.376 (p = 0.000). Meanwhile, financial literacy has a positive influence on the financial performance of SMEs, with a regression coefficient of 0.482 (p = 0.000). The regression model used explains  the 37.5% variation in SME financial performance, which shows that other factors also contribute to SME financial performance. Thus, this study confirms that increasing financial literacy can be an effective mitigation strategy for SMEs in the face of economic uncertainty. The implications of this study lead to the importance of financial education for SME owners to improve their ability to manage their finances and anticipate unexpected economic changes. In addition, this study also provides recommendations for the government and financial institutions to develop training programs and access to more flexible financing for SMEs so that they are more resilient in facing economic challenges.
Human resource management strategies to improve organizational performance in the digital era Sari, Sindi Fatikah; Rahdeana, Pina; Nurdiana, Editya
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6469

Abstract

The advancement of digital technology has transformed human resource (HR) management, including in Small and Medium Enterprises (SMEs) in Majalengka Regency. This study investigates the impact of digital HR strategies on organizational performance using a quantitative survey of 50 SMEs. Results show a strong positive correlation (r = 0.78; p < 0.05) between digital adoption and performance, with an average 25% efficiency increase. Despite benefits in recruitment, training, and evaluation, key challenges include employee skill gaps (54%) and budget constraints (48%). The study recommends digital training, infrastructure support, and incentives to help SMEs enhance competitiveness and productivity in the digital era. To address the research foundation more explicitly, this study is guided by the following problem formulation: How do digital technology-based human resource management strategies influence organizational performance among SMEs in Majalengka Regency? Accordingly, the research seeks to answer three key questions: (1) What is the extent of digital technology adoption in HR functions within SMEs? (2) What challenges are commonly encountered in implementing digital HR practices? (3) How significantly does the adoption of digital HR strategies contribute to improvements in organizational performance? These questions form the analytical basis of the study and ensure a focused investigation aligned with the research objectives
The impact of employee training and development on work productivity in the company Herdi, Dinda Lia; Haryati, Sri; Nurdiana, Editya
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6470

Abstract

Employee training and development is an important component of human resource management, aiming to improve skills, knowledge, and work productivity. This study aims to analyze the influence of training and development on work productivity in SMEs in Indramayu Regency, an area with great potential but still facing various challenges in human resource management. The research method used is a quantitative approach with a descriptive design. Data was collected through a questionnaire to 100 employees from various SMEs who had training and development programs in the last three years. Data analysis was carried out using descriptive statistics, correlation, multiple linear regression, and ANOVA. The results showed that training had a significant influence on work productivity, with a contribution of 45%. Employee development also has a positive impact of 30%, although the contribution is smaller than training. The combination of training and development has a greater influence on work productivity. In addition, the regression model used has a high level of significance (R2=0.52R^2=0.52R2=0.52), which means that 52% of the work productivity variability can be explained by both independent variables. These findings show the importance of synergy between training and development in increasing work productivity. This research makes a practical contribution to SME managers in Indramayu Regency to design more effective and structured training and development policies. Key recommendations include increased investment in technology-based training programs, collaboration with local governments, and the implementation of a sustainable evaluation system. This research is expected to be the foundation for the development of human resources in areas with similar potential
The influence of family environment and social environment on entrepreneurial interest among agribusiness management students Al Ayyubi, Waridad Umais; Yanuan Putra, Mohammad Edwinsyah; Firmansyah, Akbar Maulana; Hidayat, Taufik
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6622

Abstract

This study analyzes the influence of family and social environments on the entrepreneurial intention of Agribusiness Management students. The research employs a quantitative approach, surveying 29 students from the second and fourth semesters. Structured questionnaires were used to collect data, focusing on two independent variables: the family environment and the social environment, and their impact on students' entrepreneurial aspirations. The results show that a supportive and stimulating environment within both family and social contexts significantly enhances students' motivation to engage in entrepreneurial ventures. Together, these two environments explain 75.4% of the variation in entrepreneurial interest, as indicated by an R square value of 0.754. Specifically, the family environment, which includes elements such as parental guidance, family relationships, home atmosphere, economic status, and cultural background, accounts for 38.25% of the variance in entrepreneurial interest. Furthermore, the social environment, which encompasses peer interactions, relationships with faculty, and the overall university setting, contributes 37.13% to the development of entrepreneurial intent. The study acknowledges the limitations of a small sample size, which restricts the generalizability of the findings, and recommends further research with a larger and more diverse population across multiple institutions.
Emotional Intelligence as a psychological shield: a strategy to manage work stress in improving employee performance Fatah, Rizki Azhari; Ardiansari, Anindya
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6639

Abstract

Work stress is a psychological phenomenon that is increasingly prominent amid the complexity of the modern workplace. Excessive workloads, tight deadlines, and pressure from work systems and relationships can hinder productivity and reduce the quality of individual performance. However, not all individuals respond to stress in the same way. Emotional intelligence (EI), the ability to recognise, understand and manage one's own and others' emotions, has been shown to play an important role as a buffer against work pressure. This book chapter comprehensively examines how emotional intelligence can moderate the relationship between work stress and employee performance, by examining the theoretical foundations of organisational psychology, and mapping empirical evidence from relevant studies. Through a conceptual approach and critical reflection on current literature, this chapter also explores the strategic role of HRM in building a work environment that supports the development of employees' emotional intelligence, whether through training, coaching or organisational interventions. It emphasises how EI not only impacts on improving individual resilience to stress, but also becomes an important asset in creating healthy team collaboration, emotionally intelligent decision-making, and sustainable performance improvement.  Therefore, the purpose of this chapter is to synthesize existing theoretical and empirical evidence to argue for the critical role of emotional intelligence as a psychological shield, and to provide actionable recommendations for integrating EI development into human resource management strategies to enhance employee performance and well-being. such, this chapter offers theoretical and practical contributions in bridging the need for organisations to increase productivity, while maintaining the psychological health of their workforce amidst evolving work demands.
The effect of financial literacy in the management of BUMDes (The Case study of BUMDes administrators in Nekamese district, Kupang Regency - NTT) Kefi, Darwin Yopie; Sanga, Marianus Hendrilensio; Seran, Patrisius; Aryuditha, Verylyanny
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6135

Abstract

This study investigates how the management ability of Village-Owned Enterprises (BUMDes) in the Nekamese District correlates with knowledge about finance. This research will examine how the understanding and skills of BUMDes administrators about finance in financial management. It is hoped that the results will provide better insight into how important financial literacy is in improving the performance of BUMDes and provide appropriate policy recommendations to improve financial literacy at the local level. This research will be conducted on BUMDes administrators in 11 villages in Nekamese District, Kupang Regency with a total of 10 respondents. This research is qualitative, and the data analysis tool used in this study is Nvivo (Non-Numerical Unstructured Data Indexing Searching, and Theorizing). NVivo is used to code and analyze data, presenting the results of data analysis in the form of drawings, diagrams, or graphs for thematic, content, comparative, and even analytical purposes, and even to analyze associative, unidirectional, and symmetrical relationships. The results of this study show that BUMDes managers in the Nekamese District have a basic understanding of financial concepts and principles. Respondents showed awareness of the importance of transparency, participation, and financial stability in managing BUMDes. However, there is room for improvement in terms of the implementation of more structured and strategic financial management methods, such as the use of more diversified financial instruments and comprehensive long-term financial planning. Developing the capacity of managers in these aspects can help BUMDes achieve more optimal and sustainable performance
The influence of servant leadership through job engagement and organizational citizenship behavior as intervening variables on employee performance (a study on pt. Ahs kota serang) Sucipto, Ade Hary; Sanusi, Fauji; Imron, Ali
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6393

Abstract

This study aims to analyze the influence  of Servant Leadership on Employee Performance, with Job Engagement and Organizational Citizenship Behavior (OCB) as the mediating variables in PT. AHS, Serang City. This study examined fluctuations in employee performance influenced by leadership style, work engagement, and organizational civic behavior with 124 respondents. The method used is quantitative with data analysis using SmartPLS 4. Based on the results of hypothesis testing, Servant Leadership has a positive and significant influence on Employee Performance, Job Engagement, and OCB. In addition, Job Engagement and OCB have been proven to mediate the influence of Servant Leadership on Employee Performance. The results of the bootstrapping test showed that the statistical T-value for the direct relationship  of Servant Leadership to Employee Performance was 0.023 (smaller than the T of table 1.960) and the P-value was 0.981 (greater than 0.05), indicating no significant effect. The test also shows that both Job Engagement and OCB have an important role as mediators that strengthen the relationship between Servant Leadership and Employee Performance
Equivalence partitioning and cognitive walkthrough testing on the training prama website Siahaan, Ranty Deviana; Martua Panggabean, Risky Junior
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6399

Abstract

The Prama Training Website, developed by PT. Triputra Karya Lestari, aims to support employee skill development. However, the platform is underutilized due to usability issues and non-functional features. To address these problems, a two-pronged evaluation approach was conducted: Functional Testing using the Equivalence Partitioning (EP) method, and Non-Functional Testing through Cognitive Walkthrough (CW). Testing was carried out in two iterative stages. In stage one, 127 issues were identified 31 from EP and 96 from CW, while stage two revealed 12 remaining issues. These findings informed the design of a high-fidelity prototype, which incorporated targeted improvements to interface functionality and usability. The development culminated in the implementation of a revised Front-End Final Prototype, providing a more intuitive and accessible user experience for employees

Page 205 of 211 | Total Record : 2110

 203   204   205   206   207 

Filter by Year

2019 2025


Reset
Filter By Issues
All Issue Vol. 9 No. 3 (2025): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 8 No. 4 (2025): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 8 No. 3 (2024): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 8 No. 2 (2024): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 7 No. 4 (2024): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 7 No. 3 (2023): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 7 No. 2 (2023): Agustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 7 No. 1 (2023): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 6 No. 4 (2023): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 6 No. 3 (2022): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 6 No. 2 (2022): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 6 No. 1 (2022): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 5 No. 4 (2022): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 5 No. 3 (2021): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 5 No. 2 (2021): Augustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 5 No. 1 (2021): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 4 No. 3 (2020): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 4 No. 2 (2020): Augustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 4 No. 1 (2020): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 3 No. 4 (2020): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik) Vol. 3 No. 3 (2019): November: Manajemen, Teknologi Informatika dan Komunikasi (ManTIK) Vol. 3 No. 2 (2019): Augustus: Manajemen, Teknologi Informatiak dan Komunikasi (Mantik) Vol. 3 No. 1 (2019): May: Manajemen dan Informatika More Issue