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HENGKI TAMANDO SIHOTANG
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Jurnal Mantik
Published by Institute of Computer Science
ISSN : -     EISSN : 26854236     DOI : -
Core Subject : Economy, Science, Education,
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media
Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public review of the development of theory, method and applied sciences related to the subject. Jurnal Mantik Penusa is published by Institute of Computer Science (IOCS). Editors invite researchers, practitioners, and students to write scientific developments in fields related to information systems/information technology,Comptuer Science and management science). Jurnal Mantik is issued 4 (FOUR) times a year.
Arjuna Subject : -
Articles 2,110 Documents
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Building patient loyalty in the use of telemedicine applications Andriani, Oktavia; Soelasih, Yasintha
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6340

Abstract

This study aims to analyze the influence of brand image and e-service quality on patient loyalty through patient satisfaction and trust in telemedicine applications. The research utilized a quantitative approach with data collected through online questionnaires distributed to patients in Jakarta who have used telemedicine services. The sample consisted of 202 respondents, and the data were analyzed using Structural Equation Modeling (SEM) via SMART PLS. The results reveal that both brand image and e-service quality significantly impact patient satisfaction, which in turn influences patient trust and loyalty. Additionally, the study confirms that patient trust mediates the relationship between patient satisfaction and loyalty. These findings emphasize the importance of improving service quality and maintaining a positive brand image to enhance patient loyalty in telemedicine platforms. The study suggests that healthcare organizations should focus on optimizing e-service quality, strengthening brand reputation, and ensuring patient satisfaction to foster long-term loyalty in the growing telemedicine sector
The influence of work life balance and work environment on employee performance through job satisfaction: a study at BNI Kebumen branch office Dewi, Liana Etika; Helmy, Irfan
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6342

Abstract

he performance of the BNI Kebumen Branch Office in 2023, as measured by a Performance Management System (PMS) score of 2.55 (equivalent to 51% achievement), indicates a level of performance below organizational expectations. This underscores the need for improvements across various internal and external factors. This study aims to examine the direct effects of work-life balance (WLB) and the work environment on employee performance, as well as their indirect effects mediated by job satisfaction. A quantitative research approach was employed, involving a total population of 50 employees using saturated sampling. Data were analyzed using inferential statistical methods through Structural Equation Modeling (SEM). The results reveal that WLB does not have a significant direct effect on employee performance. In contrast, both the work environment and job satisfaction show significant positive effects on performance. Additionally, WLB does not significantly influence job satisfaction, whereas the work environment has a positive and significant impact. Job satisfaction does not mediate the relationship between WLB and employee performance but does mediate the relationship between the work environment and employee performance. These findings highlight the pivotal role of a supportive work environment in enhancing both job satisfaction and overall employee performance
Implementation of temperature and humidity monitoring system in wooden warehouse based on distance and access location assessment Yuvina, Yuvina; Sundawa, Bakti Viyata; Setiawan, Bayu; Abdullah, Abdullah
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6344

Abstract

Indonesia is the largest furniture exporter in the world. This business will continue to grow because Indonesia has abundant wood raw materials. These wood raw materials must be stored in a good wooden warehouse because the bad warehouse conditions will cause physical damage to the wood. This study designed a temperature and humidity monitoring system in a miniature wooden warehouse based on Internet of Things (IoT) technology. The test location was carried out at 5 locations. The length of test time i.e. 8 hours. Based on testing, data are displayed in app.microthings.id website for access location of Medan Selayang, the max. temperature was 26.4oC and the max. humidity was 68.8%. For access location of Medan Baru on Berdikari road, the max. temperature was 26.4oC and the max. humidity was 68.8%. For access location of Medan Johor, the max. temperature was 25.4oC and the max. humidity 68.1%. For access location of Medan Baru on Jamin Ginting Road, the max. temperature was 25.1oC and the max. humidity was 68.3%. For access location of Medan Baru on Universitas road, the max. temperature was 24.7oC and the max. humidity was 69%. These data are compared to data from A-TH3 sensor. There is the difference and latency between them. The highest of latency occured in Medan Johor District about 10 second
What drives internal audit effectiveness? A systematic literature review of 20 years of evidence Ramadhan, Rico Putra
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6346

Abstract

Internal audit (IA) effectiveness is crucial in supporting good organizational governance. However, there are varied findings in the literature regarding the factors that influence IA effectiveness. This Systematic Literature Review (SLR) study aims to explore the factors driving internal audit (IA) effectiveness based on 20 years of evidence. Using data from 30 previous studies published from 2005-2025, the results are divided into three main findings. First QR 1, management support has been the most dominant factor for two decades, followed by IA independence and audit competence as the next dominant factors. Second QR 2, information technology (IT) emerged as the most prominent factor in studies between 2020-2025, explaining the shift toward new factors driving internal audit effectiveness. However, traditional factors such as management support remain relevant for now. Third QR 3, the findings emphasize the importance of synergy between management support and technology adoption to support internal audit, in addition to the need for regulators to develop future regulations that are adaptive to technological developments in internal audit practices
The Influence of Social Media and E-Commerce Based Affiliate Marketing on Customer Interest and Purchase Decisions: A Literature Review Bramanto, R. Handi; Pramudani, Nadia; Fadhillah, Murni; Khaneisya, Rashell Puteri; Redjeki, Finny
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6354

Abstract

Affiliate marketing has emerged as a prominent digital marketing strategy, especially through social media and e-commerce platforms, in the era of rapid technological globalization. This literature review aims to analyze the influence of social media and e-commerce-based affiliate marketing on customer interest and purchasing decisions. The study employed a purposive sampling technique and reviewed 10 selected sources, including peer-reviewed journals, theses, proceedings, and other academic literature published between 2018 and 2024. The inclusion criteria were based on relevance to the research topic and methodological quality. Findings from the reviewed literature consistently indicate that affiliate marketing via social media and e-commerce significantly enhances customer interest and drives purchasing decisions by leveraging personalized, visual, and trust-based communication. In conclusion, affiliate marketing strategies integrated with social media and e-commerce platforms are influential tools that shape consumer behavior and decision-making in the digital marketplace
The influence of influencer marketing and e-wom on purchasing decisions with purchase intention as an intervening variable Herlina, Elin; Rosyid, Widiakikianti; Curatman, Aang
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6356

Abstract

In the digital era, advances in information technology have changed the way consumers seek information before making purchasing decisions. By using purchase intention as an intervening variable, this study seeks to examine how influencer marketing and electronic word-of-mouth (E-WoM) influence purchasing decisions. This objective is based on the need to explain the psychological mechanisms that link digital marketing strategies with consumer buying behavior, as well as answer the differences in previous research results related to the mediating role of purchase intention. This research uses a survey method combined with a quantitative approach. Customers who had experienced influencer marketing and product-related E-WoM were given questionnaires to fill out in order to collect data. To test the relationship between variables, the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show that customer purchase intention is significantly influenced by E-WoM. Purchase intention also has no mediating effect on the relationship between influencer marketing and purchase decision. This study and previous research suggest that there is a different role of purchase intention as a mediator in the purchase decision process. For marketing professionals, these findings underscore the importance of effective influencer marketing and E-WoM management strategies to enhance consumer purchase intention and purchase decisions. Selecting influencers who are credible and relevant to the product and encouraging positive reviews from consumers are recommended to improve marketing
The Influence of Good Corporate Governance, Firm Size, and Capital Structure on Financial Performance in PT pertamina Patra Niaga Assyaroful Akbar, Zuhdan Rhazes; Rangkuti, Muhammad Ihsan
Jurnal Mantik Vol. 9 No. 1 (2025): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i5.6366

Abstract

This study investigates the influence of Good Corporate Governance (GCG), firm size, and capital structure on the financial performance of PT Pertamina Patra Niaga. As a vital player in Indonesia’s energy sector, understanding the determinants of financial performance in this state-owned enterprise is critical for policy formulation and strategic planning. Employing a quantitative research method with secondary data from financial reports spanning 2020-2025, the analysis applies multiple linear regression to examine the relationships among variables. The findings reveal that GCG has a significant and positive impact on financial performance, supporting agency theory which emphasizes the role of governance in aligning interests between management and stakeholders. Firm size also demonstrates a significant influence, suggesting that larger firms benefit from economies of scale and greater market access. Moreover, capital structure exhibits a notable effect, indicating the importance of optimal debt-equity balance in enhancing profitability. These results provide valuable insights for corporate managers, regulators, and investors in strengthening governance mechanisms and financial strategies to boost organizational performance in the energy sector.
The role of search engine optimization, content marketing and influencer marketing in somenthinc purchasing decision making Dwiyanti, Ade Thessa; Nafila, Nida; Rahmadi, Rahmadi
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6420

Abstract

The skincare industry is experiencing rapid growth with intense competition and shifts in online shopping behavior. This study aims to examine the role of search engine optimization, content marketing, and influencer marketing on purchasing decisions. This research seeks to provide insight into marketing effectiveness in the digital age. By using causal associative quantitative methods to analyze the relationship between variables. Primary data was collected through questionnaires from 150 respondents, namely consumers or potential consumers of Somethinc products in Cirebon. Sampling was done by purposive sampling technique. Data analysis using SEM PLS with SmartPLS 3.0 software. The results showed that influencer marketing has the most influence on purchasing decisions for Somethinc products in Cirebon, followed by content marketing, while SEO has the least influence. SEO can ensure products are easy to find, Content Marketing creates a good impression, and Influencer Marketing provides a strong impetus for customers to make purchasing decisions
Prisma-based systematic review of video based AI applications and challenges in multiple domains Li Yaoqi, Li Yaoqi; Rochim, Febry Putra
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6452

Abstract

Video-based artificial intelligence has emerged as a rapidly growing field, driven by advancements in deep learning and the increasing demand for automation across sectors. This study aims to summarize the trends, applications, and major challenges in the implementation of video-based AI using a PRISMA-based systematic literature review approach. The data synthesized from 17 selected articles indicates that deep learning models such as CNNs, LSTMs, and hybrid architectures have been successfully employed for various tasks including anomaly detection, deepfake classification, long-range surveillance, video compression, and video-based educational assessment. Applications span across security, healthcare, education, and entertainment, with notable improvements in efficiency and accuracy. However, challenges remain concerning privacy, algorithmic bias, and the gap between technological progress and regulatory readiness. Hardware demands and variability in model performance also pose limitations. These findings underscore the importance of interdisciplinary approaches to foster responsible and sustainable innovation in video-based AI. The review offers a comprehensive overview that may serve as a foundation for future research directions and technological development.
Financial management to improve competitiveness in Indonesian fintech peer-to-peer lending companies Dachlan, Rudy Syafariansyah; Wahyuti, Sri; Yulidar Abbas, Muhammad Astri; Rohmah, Siti
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6459

Abstract

The rapid growth of Indonesia’s fintech industry, especially in peer-to-peer (P2P) lending, presents both opportunities and financial risks. This study aims to examine and compare the financial management strategies of two major Indonesian fintech companies—Easycash and Findaya—by analyzing their profitability, liquidity, solvency, and operational efficiency. Using a descriptive comparative design and secondary data from audited financial reports covering the period from 2019 to 2023, the study calculates key financial ratios, including ROA, ROE, Current Ratio, DER, and Efficiency Ratio. Results show that Easycash adopted a high-leverage growth model, experiencing a significant decline in profitability (ROA: 58.7% to 2.6%) and an increase in financial risk (DER reached 2.20). In contrast, Findaya followed a conservative financial strategy, improving performance with increased ROA (-53.8% to 16.0%), higher liquidity (CR: 4.15), and lower debt (DER: 0.32). These contrasting approaches provide insight into risk tolerance, strategy execution, and resilience. The study contributes by offering firm-level evidence on how financial management impacts competitiveness in Indonesia’s fintech sector and serves as a model for evaluating financial strategies in similar emerging markets.

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