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HENGKI TAMANDO SIHOTANG
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Jurnal Mantik
Published by Institute of Computer Science
ISSN : -     EISSN : 26854236     DOI : -
Core Subject : Economy, Science, Education,
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media
Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public review of the development of theory, method and applied sciences related to the subject. Jurnal Mantik Penusa is published by Institute of Computer Science (IOCS). Editors invite researchers, practitioners, and students to write scientific developments in fields related to information systems/information technology,Comptuer Science and management science). Jurnal Mantik is issued 4 (FOUR) times a year.
Arjuna Subject : -
Articles 2,151 Documents
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Determining Customer Satisfaction on Telkomsel Card User in Belopa City, Luwu Regency Ansri Jayanti; Tasrim Tasrim; Nina Fapari Arif
Jurnal Mantik Vol. 5 No. 1 (2021): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol5.2021.1177.pp223-229

Abstract

Consumer satisfaction is an individual condition who feels the product's performance. Experience arising from using the product as part of consumer expectations. This expectation will lead to a feeling of hopelessness or dissatisfaction with product performance. This study uses expectation disconfirmation theory as a basis for thinking about customer satisfaction. The population in this study were all Telkomsel users in Belopa City, Luwu Regency, and Province of South Sulawesi with a total sample of 286 people. The sampling method used accidental sampling with a questionnaire as the main data collection tool. The data analysis used multiple linear regression analysis. The results showed that product quality, after-sales service and price perception as determinants of Telkomsel card customer satisfaction.
The Influence of Product Quality, Distribution Channels and Customer Satisfaction on Purchasing Decisions of TOA Paint at PT Medan Warna Abadi Hendry; Shelly
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1178.pp2444-2448

Abstract

The purpose of this study was to test and analyze the effects of Product Quality, Distribution Channels and Customer Satisfaction on the TOA Paint Purchase Decision at PT Medan Warna Abadi. The decline in purchasing decisions can be seen from not achieving sales targets. The product quality has decreased, which has triggered customer complaints. Distribution channels that are not optimal. Decreased customer satisfaction. The approach in this research is a quantitative approach. In this study, researchers used quantitative descriptive research methods. The total population of 149 customers and the sample in this study were all customers as many as 109 employees and used a sample collection technique, namely saturated sampling. The analyst method uses validity and reliability testing, classical assumption test, multiple linear regression analysis, coefficient of determination and hypothesis testing. The results of the calculation of the partial hypothesis testing Product Quality, Distribution Channels and Customer Satisfaction have a positive and significant effect on the TOA Paint Purchase Decision at PT Medan Warna Abadi and simultaneously Product Quality, Distribution Channels and Customer Satisfaction have a positive and significant effect on the TOA Paint Purchase Decision at PT Medan Warna Abadi
Understanding the Use of Information Technology as a Supporting Media for Student Learning at SMK Negeri 1 Lubuk Pakam Ella Silvana Ginting; Apren Halomoan Hutasoit
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1179.pp2449-2452

Abstract

In the industry 4.0 revolution the current desirable data was faster, and practical to acquire. Especially among the students of the vocational high school did much to learn about theoretical understanding and with the practice of fieldwork. But in the performance of the theoretical learning process, students are no longer capable of critical thinking on a matter or a case given by their teachers. On these occasions, students go obout participating in activities to encourage and enlighten students about how to use good information technology. This service was carried out in a vocational high school (SMK) state 1 to 336 students of al the various vocational. This activity is carried out using the method teacher centered, which is to provide material exposure to sudents regarding the use of the internet. To get an information on concering students understanding in using the internet first post test and after service activities have been done pre-test for. As a result of this activity, which students unutially assume that either the articles or information they obtain over the internet are just as good for job completion needs without sorting things out first, and once this dedicated activity opens up the minds of students that the informations can open up new opportunies for them to complete their education in vocational high school state 1 Lubuk Pakam.
Effect of on Performing Loans (NPL), Loan to Deposit Ratio (LDR) and Operational Income Operating Costs (BOPO) on Return on Equity (ROE) PT. XDS Tbk Period 2011-2019 Taufiq Supriadi; Juska Meidy Enyke Sjam
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1182.pp2453-2459

Abstract

The banking sector is one of the important sectors in the Indonesian economy. Considering that its function as an intermediary institution and payment transaction organizer also functions in collecting funds from the public and channeling them back in the form of credit, it can be said that banking is one of the sectors that plays a role in driving the economy. To maintain public trust, the bank must maintain its liquidity and operate effectively and efficiently to achieve high profitability. This study aims to determine the effect of Non Performing Loans (NPL), Loan to Deposit Ratio (LDR) and Operational Income Operating Costs (BOPO) on Return on Equity (ROE) at Bank Mandiri, Tbk for the 2011-2019 period. This research was conducted with descriptive analysis with a quantitative approach. The results showed that NPL, LDR and BOPO partially and simultaneously had a significant effect on ROE at PT. XDS for the period 2011-2019
The Effect of Job Satisfaction, Transformational Leadership, and Job Stress on Organizational Commitment at PT Buana Jaya Lestari Veronica Chua; Purnama Yanti Purba; Aprilia Chunitan
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1183.pp2460-2467

Abstract

This study aims to examine and analyze the effect of job satisfaction, transformational leadership, and job stress on organizational commitment at PT Buana Jaya Lestari. The phenomenon of increasing employee turnover, inaccurate time in completing tasks which impact on not achieving company targets, meeting with leaders is not optimal, and lack of encouragement and direction from leaders towards employees is the background of this research. The research method is a quantitative approach, this type of research is descriptive quantitative and the nature of this research is descriptive explanatory. The data analysis method is multiple linear regression analysis. The sample collection technique is saturated sampling. The research sample was 66 employees. The results of the study are partially job satisfaction has a positive and significant effect on Organizational Commitment with tcount> ttable or 2.009> 1.999, Transformational Leadership has a positive and significant effect on Organizational Commitment with tcount> ttable or 5.716> 1.999, and Job Stress has a positive and significant effect on Commitment. Organizations with tcount> ttable or 2.465> 1.999. In addition, simultaneously Job Satisfaction, Transformational Leadership, and Job Stress have a positive and significant effect on Organizational Commitment with F count (28.710)> F table (2.75) and a significance probability of 0.000 <0.05.
Influence Merit Pay System in Increasing The Loyalty and Job Satisfaction of Private University Lecturers In Medan Rizkha Afriani Zulkarnain; Ricky Rafii Ritonga
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1184.pp2473-2477

Abstract

This research is one of the results of lecturers who get ideas in the development of management science especially Compensation Management, to know-how and influence will occur if the variable Merit Pay is linked to the variables of work loyalty and the impact on the job satisfaction of a lecturer of private universities in the city of Medan. The research method used by this research was conducted on PTS lecturers in Medan, with a total of 65 respondents as samples. The research data was obtained through questionaires measured using the Likert scale, and SEM processing was statistically carried out with the help of SMART PLS version 3 with the results of the study showing that there is a significant influence between three variables namely: merit pay, work loyalty, and Job Satisfaction. This research was only conducted at Private Universities in Medan, and research variables are limited to merit pay, loyalty, and job satisfaction. This research shows that there is a relationship between variables, where lecturer performance and loyalty have an impact on the merit pay system.
Analysis and Evaluation of ERP Information System User Satisfaction PT. Bozzetto Indonesia Using Pieces Framework Muhammad Muslih; Lutfi Wardhiyana; Septian Rheno Widianto
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1187.pp2588-2598

Abstract

This research will evaluate the ERP application which has implemented in PT. Bozzeto Indonesia. The application of the information system used only by some of department. Some of them are money accounting department, sales marketing, and production department. As known that inside ERP system there are so many modules in it. Every department using different module for inputting the data, to determine the component of information system running well need the evaluation process. this research aimed to evaluate the running system and to analysis the strength and the weakness of ERP PT. Bozzeto Indonesia information system which used Framework pieces by measuring six variables they are performances information/data, economic, control, efficiency, and services. Which has an analysis point is evaluation referential and information system analysis also to determined what is the impact of profit rate that increase in system used for make the company follow up from the business prospect for facing the global defiance. The results of the research show that ERP PT. Bozzeto Indonesia information system that is using by the company has many advantages and strength that support the business company but also found the disadvantages and weakness so that ERP PT. Bozzeto Indonesia information system need to improve.
Performance Comparison of Data Mining Algorithms Which Occupy the Top: C4.5 and SVM Indri Tri Julianto; Ricky Rohmanto; Ujang Sarifudin; Septian Rheno Widianto
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1189.pp2499-2507

Abstract

Data is a collection of various kinds of facts that are stored but do not have meaning. Mining is a mining process. So data mining can be interpreted as the process of mining large and complex amounts of data for new knowledge or information that can be useful for data owners. There is a sequence of systematic ways to solve problems in Data Mining, known as Data Mining algorithms. The IEEE International Conference on data mining which was conducted in 2006 produced the 10 most frequently used data mining algorithms by the research community around the world. Two of the ten most commonly used algorithms are the C4.5 algorithm and the Support Vector Modeling (SVM) algorithm. The methodology used in this research is The Knowledge Discovery in Database (KDD) stage. This study aims to compare the C4.5 with the SVM in terms of performance where what will be seen is the value of Area Under Curve (AUC), Receiver Operating Characteristic (ROC), Accuracy, Error, Precison, and Recall.
Prediction of Drinking Water Facility Conditions Using the Naive Bayes Algorithm Nur Yulias; Septian Rheno Widianto
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1190.pp2599-2603

Abstract

This study aims to optimize the selection of raw water source options at the location of Pamsimas III program. This analysis will affect the condition of the facilities that will function properly. The data mining method used in this study is a classification model with the Naive Bayes algorithm using the Rapidminer application tool. The data processed is SIM Pamsimas III data with the object of research on the new village drinking water facilities for the 2017-2019 Pamsimas program. This research analyzes the prediction of the condition of drinking water facilities based on the option of raw water sources. So this research can helps to determine the level of potential facilities that will function properly based on the specified raw water source options. Based on the research conducted, predictive analysis using Naive Bayes has an accuracy rate of 85.05%. So that the selection of the raw water source option can predict the condition of the drinking water facilities being built will function properly.
Brand, Service Quality, and Product Quality Towards Customers Purchasing Decisions at PT. Wahana Jaya Raya Medan Joni; Arvin; Nicholas Anderson; Nurmaidah Ginting
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1194.pp2468-2472

Abstract

This study aims to determine the effect of brand, service quality, and product quality towards customers purchasing decisions. This type of research is explanatory research. The entire population is 127respondents. Due to a large population, the sampling technique will be reduced by using the Slovin formula with an error tolerance level of 5% so that there are as many as 96 respondents in the study which will be distributed with questionnaires measured by a Likert scale. The data analysis used multiple linear regression analysis, and the coefficient of determination as well as simultaneous test, and partial test. The results showed that brand, service quality, product quality partially, andsimultaneously have a positive, and significant effect on purchasing decisions. Based on the results of this study, the implications for management are to further improve the brand, service quality, and product quality.

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