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Dinasti International Journal of Management Science

DIJMS
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Published by Dinasti Publisher

ISSN : 26865211 EISSN : 2686522X DOI : https://doi.org/10.31933/dijms.v2i1.525

Core Subject : Economy, Science, Education, Engineering,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, environment & legal aspects (PESTEL). This research was carried out to earned value from level of technological readiness level 8 and 9, Those innovation steady level 3 which involved several division like business development, engineering, accounting & finance, administration, human resources and health safety environtment officer. Gathered from all divisions and gave an score for TKT 8 assessment should be weight of more than 95% for accurate data criteria are ready, an assessment of TKT 9 has weight of more than 91% for technology criteria which tested in actual conditions, an assessment of Katsinov 3 has weighting of more than 94% for Manufacture Aspects, while assessment of PESTEL has a weight of more than 85% for Legal Aspect. Furthermore, these assessment results were brought up into focus group discussion by presented the Managing Director as expert judgment on final assessor of data validation, indicators, graphics and risk management planning before making decision about those Build Operate Transfer concept on investment business cooperation model to metering system of development project.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen

Articles 19 Documents

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Search results for , issue "Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)" : 19 Documents clear

The Impact of Training, Motivation, Job Satisfaction, and Employee Engagement on Employee Performance: A Literature Study and Comprehensive Model Setiawan, Agus
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.4582

The Influence of Training, Motivation, Job Satisfaction, and Employee Engagement on Employee Performance is a scientific article of literature study in the scope of the field of science. The purpose of this article is to build a hypothesis of the influence of variables that will be used in further research. The object of research is online libraries, Google Scholar, Mendeley, and other academic online media. The research method with library research is sourced from e-books and open-access e-journals. Qualitative descriptive analysis. The results of this article are: 1) Training has an effect on Employee Performance; 2) Motivation has an effect on Employee Performance; 3) Job Satisfaction has an effect on Employee Performance, and 4) Employee Engagement has an effect on Employee Performance.

The The Influence of Product Quality, Service Quality, and Social Media Marketing on Customer Satisfaction Fauziah, Syifa; L Siahaan, Sinthon
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.4978

This study aims to examine the impact of product quality, service quality, and social media marketing on customer satisfaction at The Coffee Bean & Tea Leaf outlet. The research adopts a quantitative approach with a causal method. A total 100 respondents were selected using purposive sampling-specifically, customes who had visited the outlet at least twice within the last three months and followed The Coffee bean & Tea Leaf’s official social media account. Data were collected trough questionnaires and analyzed using multiple linear regression after passing classical assumption tests, including normality, heteroscedasticity, multicollinearity, and linearity. The result indicate the product quality, service quality, and social media marketing have a positive and significant effect on customer satisfaction, both partially and simultaneously. Among the three variables, service quality contributes the most. The coefficient of determination (R²) value of 0,442 indicates that the three independent variables explain 44,2% of the variation in customer satisfaction. These finding highlight the importance of maintaining product quality, providing excellent service, and utilizing social media effectively to build positive relationships with customer.

Managerial Determinants of Public Service Performance in the Rancabali Subdistrict, Bandung Regency: The Mediating Role of Innovation Pratama, Hangga Anugratyas; Ali, Mochammad Mukti
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5160

This study investigates the direct and mediated effects of transformational leadership, human resource competence and budget efficiency on public service performance in the Rancabali Subdistrict Government, Bandung Regency. Innovation acts as a mediating mechanism connecting these managerial variables to service outcomes. Despite growing levels of citizen satisfaction, performance improvement remains limited, raising concerns about the effectiveness of managerial interventions. Applying an explanatory quantitative design, the study collected data from 30 structured questionnaires and conducted semi-structured interviews with six local government officials. Results from multiple linear regression and mediation analysis using PROCESS Macro v5.0 reveal that human resource competence is the most significant predictor of service performance (? = 0.634; p = 0.001), although it shows no influence on innovation (? = –0.087; p = 0.545). Budget efficiency does not directly affect performance (? = –0.077; p = 0.469) but significantly promotes innovation (? = 0.199; p = 0.032), which fully mediates its relationship with performance (95% CI: 0.019 to 0.332). Similarly, transformational leadership indirectly enhances performance through innovation (? = 0.458; p = 0.004). These findings emphasize innovation as a strategic pathway through which leadership and budgeting can be converted into measurable improvements in service delivery under constrained bureaucratic conditions.

The Influence of Organizational Communication and Employee Integrity on the Service Quality of Junior High School Teachers in Tungkal Ilir Subdistrict in Enhancing the Public Image of the Department of Education and Culture of Tanjung Jabung Barat Regency Najri, Pauzan; Suryani, Arna; Sudirman, Sudirman
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5368

This study has several objectives, including: 1) To describe organizational communication, integrity, service quality and image of public institutions at the Department of Education and Culture of West Tanjung Jabung Regency; 2) To analyze the influence of organizational communication on service quality; 3) To analyze the influence of integrity on service quality; 4) To analyze the influence of organizational communication on the image of public institutions; 5) To analyze the influence of integrity on the image of public institutions; 6) To analyze the influence of service quality on the image of public institutions; 7) To analyze the influence of organizational communication through service quality on the image of public institutions; and 8) To analyze the influence of integrity through service quality on the image of public institutions. This research was conducted at the Education and Culture Office of West Tanjung Jabung Regency. The population was 125 teachers at SMPN Tungkal Ilir District, West Tanjung Jabung Regency. The sample size used Slovin's theory with a 5% margin of error, resulting in 96 teachers. This research employed a quantitative approach with a survey method and Partial Least Square (PLS) data analysis. The results of the study indicate that organizational communication and integrity have an influence on the image of public institutions, both directly and indirectly through the quality of service at the Education and Culture Office of West Tanjung Jabung Regency. This indicates that the Education and Culture Office of West Tanjung Jabung Regency is able to build effective internal communication and uphold the integrity of its employees will more easily form a positive image in the eyes of the public. Thus, the image of a public institution is not only determined by its external appearance, but also by how the institution communicates and upholds the values of honesty in providing services to the public.

The Influence of Competence and Service Innovation on Work Discipline and Its Implications for the Effectiveness of Public Administration at the Department of Cooperatives, SMEs, Industry, and Trade of Tanjung Jabung Barat Regency Maryani, Maryani; Suryani, Arna; Sudirman, Sudirman
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5369

This study aims to describe the competence, service innovation, work discipline, and effectiveness of public administration at the Office of Cooperatives, SMEs, Industry, and Trade of West Tanjung Jabung Regency. It also aims to test and analyze the influence of competence and service innovation on the effectiveness of public administration, both directly and indirectly through work discipline. This research was conducted at the Cooperatives, SMEs, Industry, and Trade Office of West Tanjung Jabung Regency. The population comprised 6,358 active MSMEs. The sample size used Slovin's theory with a 10% margin of error, resulting in 99 MSMEs. This study employed a quantitative approach with a survey method and Partial Least Squares (PLS) data analysis. The results of the study indicate that competence and service innovation directly and indirectly through work discipline have a positive and significant effect on the effectiveness of public administration, as well as work discipline directly and significantly affects the effectiveness of public administration. This means that if the Cooperatives, SMEs, Industry and Trade Office of West Tanjung Jabung Regency wants to improve the effectiveness of public administration, it is necessary to develop employee competence, encourage innovation in service, and build a strong work discipline culture as a foundation in realizing optimal bureaucratic performance.

Strategies to Improve Employee Performance in Family-Owned Businesses: The Role of Subjective Well-Being, Self-Esteem, and Social Exchange Tandiyono, Tan Evan; Brahmasari, Ida Aju; Mujanah, Siti
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5380

This study investigates the influence of subjective well-being, self-esteem, and social exchange on employee performance within family-owned businesses (FOBs) in the Gerbang Kertosusila region. Unlike traditional family firms, the FOBs in this study are characterized by family members acting solely as shareholders, while operational management is delegated to external professionals and relatives. Using a quantitative causal-explanatory approach, data was collected from 308 employees across 10 family-owned companies and analyzed using Structural Equation Modeling (SEM) with AMOS 26. The findings reveal that subjective well-being, self-esteem, and social exchange each have a significant positive effect on employee performance. These results highlight the importance of psychological and relational factors in enhancing the productivity of employees within family-owned enterprises. By emphasizing emotional well-being, individual self-worth, and mutual workplace relationships, this study provides valuable insights for FOB leaders in fostering a high-performing organizational culture supported by strong internal social dynamics.

Exploring Human Resources Development as a Determining Factor for Organizational Success: A Qualitative Approach Pahala, Yosi; Haryanto, Anung; Nurhidayati, Ninin; Subehana, Subehana; Sidjabat, Sonya
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5317

This research explores the strategy of human resource development in Jakarta universities in the face of digital transformation and the Independent Learning Independent Campus (MBKM) policy, as well as the role of digitalization of HR management (Digital HR) in increasing organizational effectiveness. The method used is a qualitative approach with secondary data analysis from national and international journals over the past ten years. The results show that HR competence is the main factor in organizational success in the digital era. Technology-based HR development strategies, with stakeholder support, produce adaptive, innovative, and globally competitive human resources. Organizations that are responsive to technological and social change tend to have an edge over the competition. This study has limitations, such as the use of secondary studies that are not representative of all organizations, and has not been in-depth analyzing organizational cultural factors, technological readiness, and policy support. The absence of primary data also makes the research results theoretical. Nevertheless, these findings make an important conceptual contribution and can serve as a basis for further research in developing HR management models that are relevant to the demands of the digital age and the implementation of MBKM policies.

Traveloka.com's e-Commerce Service Quality toward Consumer Satisfaction (Case Study: Students at Batanghari University) Jamira, Anaseputri; Asmas, Denny; Amali, Muhammad
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5515

The phenomenon of the development of the tourism sector is claimed to be one of the Strategic Pillars capable of driving the national economy. On the other hand, technological developments in the digital era have given birth to and triggered the development of e-commerce in the tourism sector with the Traveloka.com platform as the champion. Therefore, the purpose of this study is to see how the Quality of Traveloka.com's e-Commerce Services affects User (Consumer) Satisfaction by involving 98 students from Batanghari University (UNBARI) Jambi as respondents. The Combined Research Method was used with Regression analysis tools. The results show that the Quality of Traveloka.com's e-Commerce Services has a positive and significant effect on User Satisfaction. Traveloka.com's e-Commerce Management is expected to improve the performance of the main system, other support systems, and ensure its best performance runs continuously

The Role of Withdrawal, Reward, and Leadership in Employee Engagement Basneldi, Basneldi; Pasaribu, Rodeyar; Arini, Dewi Ulfa; Kamsariaty, Kamsariaty; Januarianto, Tri
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5318

To find out the influence of withdrawal behavior, intrinsic rewards and transformational leadership style on employee engagement at the DKI Jakarta Provincial Regional Civil Service Agency. Using Structural Equation Modeling (SEM) Analysis to find out if there are a series of relationships affecting withdrawal behaviour, intrinsic rewards, transformational leadership and employee engagement or vice versa. The analysis tool used in this study is a linear regression analysis tool using a quantitative method using Structural Equation Modelling with the help of Lisrel 8.8 software. The compatibility test in this study was carried out on the coefficients of structural equations by specifying a certain level of significance. If the significance level is 0.05, then the t-value of the structural equation should ? 1.96. Thus, the research hypothesis is accepted if the absolute value of t (t-value) > 1.96, and the coefficient of the value of t (either positive or negative) according to the existing research hypothesis. The results of this study on the three hypotheses are all accepted. The results of this study are limited to the variables used. For the research object and the variables used in this study.

Haji Agus Salim's Political Hermeneutical Thoughts on Islam and The State Junaidi, Junaidi; Eman, Mulyadi; Marwan, Marwan
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5488

This study examines Haji Agus Salim's political thinking on the relationship between Islam and the state in Indonesia. This study aims to examine Haji Agus Salim's political thinking on the relationship between Islam and the state in the Indonesian context. The main focus lies in exploring his concept of theo-democracy, which combines Islamic values with the principles of modern democracy in an inclusive and dynamic manner. Haji Agus Salim rejected formal theocracy and viewed the state as a moral and ethical instrument that opens up space for political ijtihad for Muslims in a pluralistic society. This study uses a descriptive qualitative approach with a systematic review method, and utilizes hermeneutic analysis to understand the socio-political context that shaped Agus Salim's thinking. Data were collected through a literature review of relevant primary and secondary documents. The results show that Agus Salim's thinking is contextual, creative, and relevant to address the challenges of the relationship between Islam and the state in various periods of Indonesian history. He also proposed the idea of Islamic socialism as an alternative to capitalism and communism, emphasizing social justice and the welfare of the people. This idea makes an important contribution to the discourse of a democratic, pluralistic, and just state. This study recommends the need for conceptual and implementational deepening of Haji Agus Salim's theo-democratic ideas as a reference in formulating inclusive state policies based on universal Islamic values.

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Contact Name Sugeng Santoso

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Phone +628117401455

Journal Mail Official editor@dinastipub.org

Editorial Address Casa Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location Kota tangerang selatan, Banten INDONESIA

Abstract

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Contact Name
Sugeng Santoso

Contact Email
sugeng.santoso@mercubuana.ac.id

Phone
+628117401455

Journal Mail Official
editor@dinastipub.org

Editorial Address
Casa Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location
Kota tangerang selatan,

Banten

INDONESIA