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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,628 Documents
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The Influence of Web Design Quality and Brand Image on Repurchase Intention with Customer Satisfaction as Mediating Variable Hadioetomo Hadioetomo; Agus Sukarno; Hery Sutanto; Yuli Liestyana; Izah Nur Haniyah
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.3885

Abstract

Technological and internet advancements have transformed entertainment consumption patterns, particularly through streaming platforms such as Netflix. Despite having a strong brand image, Netflix faces challenges in maintaining customer loyalty. This study aims to examine the influence of web design quality and brand image on customer satisfaction and repurchase intention, with customer satisfaction serving as a mediating variable. A quantitative approach was employed using an online survey. Data were collected from 104 Generation Z respondents in Yogyakarta who had active Netflix subscriptions, using purposive sampling. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results indicate that web design quality and brand image positively affect both customer satisfaction and repurchase intention. Moreover, customer satisfaction was found to mediate the relationship between web design quality and brand image on repurchase intention, strengthening their effects. These findings highlight the critical role of digital platform quality and brand reputation in fostering user loyalty. The study recommends that streaming service providers enhance platform functionality and usability while maintaining a strong brand image to improve customer satisfaction and retention.
Integrating Spatial Planning and Agroecology to Enhance Agricultural Carrying Capacity in Rural Development Zones Rince Tambunan; Ummy Kalsum; Muh. Nur
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.4250

Abstract

Spatial planning has been recognized as a critical tool for guiding regional development in alignment with environmental conservation and food security objectives. However, in practice, discrepancies often exist between formal spatial planning and adaptive, locally-based agricultural systems. This gap creates a knowledge divide in understanding how spatial and agroecological aspects can be synergistically integrated to support the sustainability of agricultural areas. This study aims to explore the integration of spatial planning and agroecology practices to enhance the carrying capacity of agricultural zones within rural development areas. The research employs a qualitative approach with a sequential explanatory design, beginning with in-depth interviews with local stakeholders in North Konawe Regency. The findings indicate that strengthening the carrying capacity of agricultural areas requires a more contextual integration between spatial planning policies and community agroecological practices, which, in turn, enhances the effectiveness of regionally-based development planning. These results have theoretical implications for expanding the understanding of the interrelationship between spatial planning and agroecology, as well as practical implications for formulating policies that leverage local potentials to achieve sustainable rural development.
ICT-Driven Smart HRM in Hospitals: A Scopus-Based Bibliometric Analysis of Trends and Themes Susi Indrawati; Qurratul Aini
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5103

Abstract

The advancement of digital technologies such as artificial intelligence, big data analytics, and cloud computing has significantly transformed Human Resource Management (HRM) practices in hospitals. This transformation aims to enhance operational efficiency, service quality, and employee well-being. However, this study explores global trends by analyzing the impacts, challenges, and opportunities of HRM digitalization in hospital settings. Technology adoption also presents challenges, including digital stress, data privacy concerns, and organizational readiness. A qualitative bibliometric analysis was conducted using VOS viewer software. A total of 131 articles were published between 2019 and 2024, indexed in the Scopus database. The findings reveal five key themes: operational efficiency, decision support systems, employee engagement, adaptive leadership, and knowledge management. India, China, and Malaysia are the top contributing countries in this research domain. Nonetheless, challenges such as infrastructure readiness, workforce training, and psychosocial impacts of digitalization remain prominent. ICT integration in hospital HRM holds great potential in supporting healthcare transformation by enhancing efficiency, training, and data-driven performance evaluation. However, a balanced digitalization strategy is needed, one that considers employee well-being and ethical concerns. Future research should further explore the role of leadership in digital change and develop sustainable frameworks to support technology-based HRM.
Medication Errors in Healthcare Systems: A Scoping Review of Causes, Trends, and Technology-Based Prevention Strategies Tri Sudarwati; Sri Sundari
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5116

Abstract

Medication errors remain a critical concern in patient safety, significantly affecting the quality of healthcare services. The COVID-19 pandemic further strained global healthcare systems, exacerbating the occurrence of such errors. This study aims to explore publication trends regarding the causes and mitigation strategies of medication errors, with particular emphasis on the use of technology and reporting systems in healthcare settings. A scoping review with a qualitative approach was employed, analyzing literature published between 2019 and 2024. Relevant studies were identified, screened, and systematically analyzed using major scientific databases. The findings indicate a notable increase in publications on medication errors during 2019–2021, primarily driven by heightened stress on healthcare systems amid the pandemic. Frequently reported contributing factors include inadequate training of medical personnel, high workload, ineffective communication among healthcare professionals, and limitations in incident reporting systems. Mitigation strategies increasingly emphasize the implementation of artificial intelligence and electronic reporting systems, which have demonstrated effectiveness in detecting and preventing errors. These results underscore the importance of technology-enhanced interventions and robust reporting mechanisms to improve patient safety. Continued research and implementation efforts are essential to further reduce medication errors and strengthen healthcare quality.
The Effect of Financial Literacy on MSMEs Performance in Indonesian Non-Agricultural Production Firms Ahmad Salim
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5119

Abstract

MSMEs play a vital role in driving local economic growth in emerging markets. However, many still struggle with performance issues, particularly due to weaknesses in financial management. This study aims to examine the effect of financial literacy on the performance of non-agricultural MSMEs in Demak Regency, Indonesia. A quantitative survey approach was employed, using structured questionnaires distributed to 120 MSME owners selected through purposive sampling. The data were analyzed using simple linear regression. The findings indicate that financial literacy has a positive and significant impact on MSME performance, reflected in increased revenue, improved cost efficiency, higher profitability, and enhanced business sustainability. Improved financial decision-making, effective cash flow management, and better access to formal financial services contribute to this performance improvement. This study contributes to the literature on MSMEs in developing countries by highlighting the link between financial literacy, financial inclusion, and local economic resilience. The results provide practical implications for local governments and development stakeholders in designing inclusive and sustainable MSME empowerment programs aligned with the Sustainable Development Goals.
Modular Prefabrication and Accounting Transaction for Internal Control: A Modular-Lean-Control Integration Model Noor Prihartanto
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5131

Abstract

Conventional projects struggle with complex accounting, weak controls, and fragmented payments that hinder administration and reporting, whereas modular prefabrication simplifies production and transaction processes. This study examines the influence of modular prefabrication on the simplification of accounting transactions and strengthening the internal control of the project, as well as formulating an applicable modular-lean-control integration model. The study employed a qualitative-quantitative case study on a prefabricated modular project, using interviews, project documents, and financial records, with value stream mapping, risk-control matrix, and pre-post quantitative comparisons for analysis. The results showed a decrease in transaction points from ±120 points to ±48 points (a decrease of around 60%), an acceleration of payment verification time from ±14 days to ±4 days (acceleration up to 70%), a reduction in administrative costs by 40-50%, and an increase in financial reporting accuracy of up to ±98%. These findings indicate that the integration of modular prefabrication with lean construction principles and based internal control can result in more effective control structures through module batch mechanisms and physical-cost verification gates. This research contributes to the development of integrative conceptual models that are relevant to industrial practice and academic research.
The Influence of Health Worker Services on Patient Satisfaction with Islamic Spiritual Concepts as a Moderating Variable Afip Sultoni; Slamet Santoso; Riawan Riawan; Sri Hartono
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5132

Abstract

Quality healthcare services not only emphasize technical medical aspects but also consider empathy and patients’ spiritual values. In Indonesia, where the majority of the population is Muslim, Islamic-based healthcare services play an important role in shaping patient satisfaction. This study aims to analyze the effects of healthcare staff services, service quality, and healthcare staff empathy on patient satisfaction, with Islamic service as a moderating variable. This study employed a quantitative approach with a cross-sectional design involving 100 outpatient respondents. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results indicate that healthcare staff services, service quality, and healthcare staff empathy have positive and significant effects on patient satisfaction. Furthermore, Islamic service was found to strengthen the relationships between these variables and patient satisfaction. The discussion highlights that integrating Islamic values into healthcare services enhances patients’ holistic service experiences. This study concludes that professional, empathetic, and spiritually grounded healthcare services play a crucial role in improving patient satisfaction.
Behavioral Finance Perspective on Investment Interest of Indonesian Migrant Workers Imas Maesaroh; Andriyansah Andriyansah
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5171

Abstract

Indonesia’s population reached 284.43 million in 2025, with 69.25% in the productive age. However, relatively low domestic income levels have encouraged labor mobility among Indonesian migrant workers. Despite higher earnings abroad, improved welfare remains limited, largely due to inadequate financial literacy and suboptimal financial behavior. This study examines the effect of financial literacy and financial inclusion on investment interest, with financial behavior acting as a mediating variable. A quantitative survey approach was employed, targeting adult respondents with investment potential. Data were analyzed using Structural Equation Modeling to assess direct and indirect relationships among variables. This research contributes to the literature by integrating a behavioral finance perspective to explain investment interest formation among Indonesian migrant workers, particularly through testing the mediating role of financial behavior. The findings reveal that financial literacy and financial inclusion significantly influence investment interest both directly and indirectly through financial behavior. The results indicate that knowledge and access to financial services do not automatically translate into investment interest, rather, behavioral mechanisms serve as a crucial linkage. These findings support behavioral finance theory, emphasizing that investment decisions are shaped by behavioral characteristics beyond purely rational considerations.

Page 163 of 163 | Total Record : 1628

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