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Dinasti International Journal of Digital Business Management

DIJDBM
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Published by Dinasti Publisher

ISSN : 2715419X EISSN : 27154203 DOI : 10.31933

Core Subject : Science,

Decision Sciences, Operations Research & Management

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research papers, state-of-the-art reviews are invited for publication in all areas of digital business management science and technology. It is therefore a multidisciplinary journal inspired by diversity and open to methodological plurality. Our main concern is that articles have strong theoretical foundations, meet the highest analytical standards, and provide new insights that contribute to the better understanding of managerial phenomena.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 679 Documents

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RESTAURANT MENU DESIGN MUARO NEW SAND JAMAK Weriza, Jusmita; Danyl Malisza; Dahri, Nuraeni; Meri Susanti
Dinasti International Journal of Digital Business Management Vol. 2 No. 6 (2021): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i6.1089

The design of this application aims to design the menu at the new Android-based Muaro restaurant as an effort to overcome the problem of an ineffective and efficient ordering system. The conventional menu ordering process affects delays and errors in reading orders by the chef. Application design using the android platform. The research method uses the System Development Life Cycle (SDLC) with a Waterfall model approach which consists of 5 stages, namely, a) planning b) analysis c) design d) implementation e) maintenance. The programming language used is PHP, and the database application uses MySql data processing. The system design tool uses the Unified Modeling Language (UML) method using 4 (four) diagrams according to design needs, namely Use Case, Activity Diagram, Class Diagram, Sequence Diagram. This android-based menu design results in a menu ordering process by consumers and knowing the total payment. This application also makes it easier for the chef to know the orders that must be made, as well as produce sales transactions that are fast, accurate, and informative. This menu application can improve menu ordering services by consumers. In general, this application can overcome various problems such as not ordering orders, errors reading orders by the chef.

DETERMINATION OF PURCHASE DECISIONS AND CUSTOMER SATISFACTION: ANALYSIS OF BRAND IMAGE AND SERVICE QUALITY (REVIEW LITERATURE OF MARKETING MANAGEMENT) Ali, Hapzi; Rivai Zainal, Veithzal; Rafqi Ilhamalimy, Ridho
Dinasti International Journal of Digital Business Management Vol. 3 No. 1 (2021): Dinasti International Journal of Digital Business Management (December 2021 - J
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i1.1100

The purpose of writing Literature Review Papers is to determine the effect of service quality and brand image variables on purchasing decisions and customer satisfaction. With qualitative methods and Library Research. The purpose of writing this article is to build a hypothesis of the influence between variables to be used in further research. The results show that service quality affects purchasing decisions, service quality affects consumer satisfaction, brand image affects purchasing decisions, brand image affects consumer satisfaction and purchasing decisions affects consumer satisfaction.

REAGAN STAR (RS) BEST DRIVER SELECTION USING MULTI FACTOR EVALUATION PROCESS (MFEP) METHOD Kusdanu Waskito, Saptono
Dinasti International Journal of Digital Business Management Vol. 3 No. 1 (2021): Dinasti International Journal of Digital Business Management (December 2021 - J
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i1.1101

Reagan Star(RS) is a carpet distributor company that serves customers in Bandung Metropolitan. The number of customers served throughout Bandung Metroprolitan is 134 customers. Reagan Star has 5 (five) drivers who are used to distribute carpets in the Bandung Metropolitan area, namely Ali, Beni, Calsum, Dudi, Eman. The problem faced by Reagan Star is that the drivers have not provided individual performance as expected by Reagan Star, among others, often coming late to the Reagan Star office, late in delivering goods to customers, goods delivered to customers not in accordance with customers. This situation causes customer disappointment. Bandung Metropolitan. The leadership of Reagan Star originally had a plan to replace 5 (five) drivers with new drivers. The obstacle faced by the leadership of Reagan Star was that the old drivers had special customers who if the delivery of goods was not carried out by a certain driver, the customer would be reluctant to buy. the strategy of stopping the driver from becoming the driver of the Reagan Star, causing revenue from carpet sales to diminish. The Reagan Star leadership has a new strategy. The leadership organizes the selection of the best drivers. The Reagan Star leadership selects the best drivers using the Multi Factor Evaluation Process (MFEP) method. In selecting the best driver, the Reagan Star leadership determines 3 (three) dimensions that will be assessed for orderly traffic, quality of delivery of goods, and financial responsibility. In the first stage of unweighted assessment, the one who gets the highest score is Calsum. In the second study using the Multi Factor Evaluation Process (MFEP) where each dimension was assigned a weighted value, the results still determined Calsum as the winner. Many are orderly traffic, followed by the dimensions of the quality of delivery of goods, and finally financial responsibility. Conversely, if the assessment uses the MFEP method, the dimension that has the highest average value is orderly traffic, and the second is the financial responsibility variable and the last dimension is the quality of the delivery of goods. the driver starts from an orderly traffic, followed by good quality delivery of goods, followed by generating cash which is brought to Reagan Star. good quality of delivery of goods, resulting in cash which is a financial responsibility.

COMPARISON OF EFFECTIVENESS INVENTORY CONTROL OF EOQ METHOD WITH COMPANY METHOD IN STEEL MATERIAL FABRICATION KRAKATAU POSCO Adam, Gunawan; Tukhas Shilul Imaroh
Dinasti International Journal of Digital Business Management Vol. 1 No. 1 (2019): Dinasti International Journal of Digital Business Management (December 2019 - J
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v1i1.61

PT. Krakatau Posco, is the largest steel manufacturing company in Southeast Asia that produces slabs and plates. This study aims to compare the effectiveness of controlling inventory of steel material fabrication workshop with the EOQ method and compared with the current method of the company in an effort to prevent the unavailability of such steel material fabrication. Inventory control using the EOQ method is expected to provide solutions for inventory control, and optimal ordering in order to obtain savings for inventory costs (Total Inventory Cost) at PT. Krakatau Posco. The method used is an interview and take the necessary data, then conduct an initial analysis using the ABC method to clarify the data that has been carried out at PT. Krakatau Posco, controls inventory using EOQ, determines safety stock, ROP and maximum inventory. By controlling the ordering and inventory also expected to provide significant savings for the company, by reducing inventory costs (Total Inventory Cost). The conclusion of this research is the EOQ method is the right method for controlling steel raw material fabrication to meet the production and repair processes at PT. Krakatau Posco and with this method the results of total inventory costs are also more efficient.

IMPROVING ORGANIZATIONAL PERFORMANCE WITH ORGANIZATIONAL CULTURE AND TRANSFORMATIONAL LEADERSHIP THROUGH INTERVENING ORGANIZATIONAL COMMITMENT VARIABLES Rahmatullah, Asep; David Ramdansyah, Agus; Kambara, Roni; Haryadi, Didit
Dinasti International Journal of Digital Business Management Vol. 3 No. 2 (2022): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i2.1118

This study aims to examine and analyze the influence of organizational culture and transformational leadership on organizational performance through organizational commitment. This study uses a descriptive quantitative method with a causal approach. The object of this research is the regeneration of the Indonesian Democratic Party of Banten Province using a sample of 158 respondents. Questionnaire answers were measured using an interval scale of 1 – 10. Data were analyzed using the SmartPLS version 3.29 software. The results of this study stated that: 1). Organizational culture has a positive and significant effect on organizational performance. 2). Transformational leadership has a positive and significant effect on organizational performance. 3). Organizational culture has a positive and significant effect on organizational commitment. 4). Transformational leadership has a positive and significant effect on organizational commitment. 5). Organizational commitment has a positive and significant effect on organizational performance. Organizational commitment can mediate between organizational culture and transformational leadership in partial mediation.

FACTORS AFFECTING CONTINUOUS INTEREST IN USING THE MOBILE APPLICATION BPJSTKU (SURVEY: WORKERS OF PT MITSUBISHI MOTORS KRAMA YUDHA INDONESIA, CIKARANG) Malada, Lazuardi Putra
Dinasti International Journal of Digital Business Management Vol. 3 No. 2 (2022): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i2.1119

This study aims to determine the factors that influence the continuing interest in using the BPJSTKU mobile application, at the workforce of PT Mitsubishi Motors Krama Yudha Indonesia, Cikarang. The research design uses a quantitative approach and the type of research is causal research. The research method uses a survey. The research population at PT Mitsubishi Motors Krama Yudha Indonesia is 3,107 workers. The sampling technique was purposive sampling with a total sample of 210 people. Collecting data in the form of a questionnaire. The research data were analyzed using the SEM method with data processing through the SmartPLS 3.0 application. The results of the study indicate that the factors that influence continued interest in using the BPJSTKU mobile application are system quality, information quality, social norms, which are mediated by the variables of satisfaction and perceived usefulness. System quality and information quality partially have a positive and significant effect on satisfaction and perceived usefulness. Then, social norms, satisfaction, and perceived usefulness partially have a positive and significant effect on continued interest in using the BPJSTKU mobile application.

THE EFFECT OF SERVICE QUALITY AND CORPORATE IMAGE ON CUSTOMER SATISFACTION AND LOYALTY OF THE CARGO TERMINAL AT SAMS SEPINGGAN AIRPORT BALIKPAPAN DURING THE COVID-19 PANDEMIC Thamrin, Muhammad; Harwani, Yuli
Dinasti International Journal of Digital Business Management Vol. 3 No. 2 (2022): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i2.1120

This study aims to analyze the effect of service quality and corporate image on customer satisfaction and loyalty at the cargo terminal at SAMS Airport, Balikpapan. This study uses a quantitative positivism paradigm which is used to determine the relationship between variables. Data were taken using a questionnaire method given to 120 respondents with a purposive sampling technique. The data analysis method used is Structural Equation Modeling (SEM) - Partial Least Square (PLS). The results of research with 6 careful hypotheses include service quality has a positive and significant effect on customer satisfaction, corporate image has a positive and significant influence on customer satisfaction, service quality has a positive and significant influence on corporate image, service quality has no positive and significant effect on customer loyalty, corporate image has no positive and significant effect on customer loyalty, and customer satisfaction has a positive and significant effect on customer loyalty.

LITERATURE REVIEW FACTORS AFFECTING DECISION MAKING AND CAREER PLANNING: ENVIRONMENT, EXPERIENCE AND SKILL Pascariati, Prima Sari; Ali, Hapzi
Dinasti International Journal of Digital Business Management Vol. 3 No. 2 (2022): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i2.1121

The development of a research role from previous or relevant research is significant because it can help strengthen theoretical studies and the phenomenon of the relationship or influence between variables in a study. This article reviews and seeks to confirm the factors that influence decision-making and career planning, including environment, experience, and skills. This article aims to build a hypothesis of the influence between variables to be used in further research. Human Resource Management literature study results from library research are that: 1) Environment influences decision making; 2) Experience influences decision making; 3) Skills influence decision making; 4) decision making affects career planning; 5) Environment influences career planning; 6) Experience influences career planning; 7) Skills affect career planning.

IMPACT OF EMPLOYEE ENGAGEMENT AND MOTIVATION ON EMPLOYEE PERFORMANCE IN PT INDONESIA MOROWALI INDUSTRIAL PARK Prasadjaningsih, MC. Oetami; Alexandra, Marina
Dinasti International Journal of Digital Business Management Vol. 3 No. 2 (2022): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i2.1143

Human Resources (HR) is the most valuable asset that company could ask for. Every employee will give their own benefit to company/organization when they achieved their target that set by the company. Company should try every way to make employee works as productive as possible to earn benefit. The purpose of this research is to analyze the impact of employee engagement and motivation on employee performance in PT Indonesia Morowali Industrial Park. Author using quantitative research which is a research method based on the philosophy of positivism, used to examine certain populations or samples. The analytical tool used is multiple linear regression with a significance level of five percent. The results of this study indicate that employee engagement and motivation have a positive and significant effect on employee performance.

DECISION MAKING AND MANAGERIAL PERFORMANCE: ANALYSIS OF ORGANIZATIONAL INTERNAL CONTROL, WORK EXPERIENCE AND LEADERSHIP STYLE (LITERATURE REVIEW OF HUMAN RESOURCE MANAGEMENT) Yona Sari, Selvi
Dinasti International Journal of Digital Business Management Vol. 3 No. 2 (2022): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i2.1152

Previous research or relevant research is very important in a research or scientific article. Previous research or relevant research serves to strengthen the theory and phenomena of the relationship or influence between variables. This article reviews the Determination of Decision Making and Managerial Performance: Analysis of Organizational Internal Control, Work Experience and Leadership Style, A Study of Human Resource Management Literature. The purpose of writing this article is to build a hypothesis of the influence between variables to be used in further research. The results of this research library are that: 1) The Effect of Organizational Internal Control on Decision Making; 2) The Influence of Work Experience on Decision Making; 3) Influence of Leadership Style on Decision Making; 4) The Effect of Organizational Internal Control on Managerial Performance; 5) The Effect of Work Experience on Managerial Performance; 6) The Influence of Leadership Style on Managerial Performance; and 7) Effect of Decision Making on Managerial Performance.

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Editorial Address Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location Kota tangerang selatan, Banten INDONESIA

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Contact Name
Ebit Bimas Saputra

Contact Email
dinasti.info@gmail.com

Phone
+6282287504359

Journal Mail Official
dinasti.info@gmail.com

Editorial Address
Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location
Kota tangerang selatan,

Banten

INDONESIA