cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Made Aristia Prayudi
Contact Email
prayudi.acc@gmail.com
Phone
+6281217800661
Journal Mail Official
jmpp.undiksha@gmail.com
Editorial Address
Jalan Udayana 11, Singaraja, Bali
Location
Kota denpasar,
Bali
INDONESIA
Jurnal Manajemen Perhotelan dan Pariwisata
Published by Universitas Pendidikan Ganesha
ISSN : 26549719     EISSN : 27147835     DOI : http://dx.doi.org/10.23887/jmpp.v2i2
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Social Sciences
The journal is committed to a broad range of topics including tourism and travel management, leisure and recreation studies and the emerging field of event management. It contains both theoretical and applied research papers, and encourages the submission of the results of collaborative research undertaken between academia and industry
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 317 Documents
 27   28   29   30   31 
Analisis SWOT Terhadap Perkembangan Pariwisata Pantai Celuk Agung Sebagai Daya Tarik Wisata di Desa Anturan Sari, Ketut Serliana Purnama; Parma, I Putu Gede; Dewi, Luh Putu Triyanti Ariestiana
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.98477

Abstract

This study aims to analyze the tourism development of Celuk Agung Beach in Anturan Village using a SWOT (Strengths, Weaknesses, Opportunities, Threats) approach, with a focus on environmental management and tourist attractions. Celuk Agung Beach has great potential as a tourist destination but still faces challenges such as limited facilities, suboptimal environmental arrangement, and inadequate management. The research uses a descriptive qualitative method with data collection techniques including interviews, observation, and documentation. The subjects consist of local communities, tourists, tourism awareness groups (Pokdarwis), and village government officials. The results show that the main strengths lie in natural beauty and cultural potential, while the weaknesses include inadequate infrastructure and poor cleanliness. Opportunities include increasing tourist visits and government policy support, while threats involve competition from other destinations and low community participation in tourism management. The study recommends development strategies based on community involvement, sustainable environmental planning, and improved facilities to support visitor comfort. With proper management, Celuk Agung Beach can become a leading destination in Buleleng Regency and significantly contribute to the local economy.
Strategi Branding Kopi Sebagai Pemasaran Pariwisata Lembah Colol Setia, Hilaria Ichaina; Vitrianto, Primantoro Nur; Isdarmanto
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study analyzes the branding strategy of Colol coffee as a flagship product in the marketing of agrotourism in Lembah Colol, East Manggarai, East Nusa Tenggara. With strong geographical potential and rich local culture, several brands such as Ponan Coffee, Kopi Po’ong, and Kopi Tuk have emerged. The research employs a descriptive qualitative method through observation, interviews, and documentation. The findings indicate that the branding strategies include brand identity development, product positioning as a local symbol, and limited digital promotion. The main challenges include inadequate infrastructure, suboptimal promotion, and low community involvement. This study provides theoretical contributions and practical recommendations for the sustainable development of agrotourism through the strengthening of local coffee branding.
Analisis Dampak Pariwisata Terhadap Kehidupan Sosial Budaya Masyarakat Lokal di Kawasan Wisata Iboih Kota Sabang Riska Nanda; Yanti, Ira Dama
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.101203

Abstract

Perkembangan Desa Iboih sebagai kawasan wisata menjadikan wilayah ini rentan terhadap berbagai dampak dari aktivitas pariwisata yang bahkan dapat menyentuh kehidupan sosial budaya masyarakat lokal. Penelitian ini bertujuan untuk mengetahui bagaimana pariwisata mempengaruhi kehidupan secara sosial dan budaya di kawasan wisata. Pengumpulan data dilakukan dengan cara obeservasi dan wawancara. Hasil penelitian menunjukan pariwisata nyatanya mampu memunculkan berbagai dampak dalam kehidupan masyarakat lokal, seperti terjadinya perubahan pada struktur populasi, mata pencaharian, tata nilai dalam kehidupan sehari-hari. Disamping itu, pariwisata berdampak pula pada kesadaran masyarakat untuk menjaga ekosistem dan kebersihan, tumbuhnya sifat disiplin, terbuka terhadap pendatang dan kemampuan berbahasa asing
Ekspolarasi Pola Kepemimpinan Yang Didambakan Oleh Karyawan Hotel Holiday Inn Baruna Bali Ratih Pitaloka, Kadek; Rahmawati, Putu Indah
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.93293

Abstract

This study aims to identify and describe the type of leadership desired by employees at the Holiday Inn Baruna Bali hotel. This study is a type of qualitative research. The data sources used in the study are primary data and secondary data. In this study, the data obtained through various research methods such as interviews, observations, and documentation. This study applies qualitative descriptive data analysis techniques. The results of the study indicate that employees of the Holiday Inn Bali Hotel crave leaders who not only have good managerial skills but also have empathy, brotherhood, and are able to create a comfortable work environment and support employee professional development. By implementing more open, communicative leadership, and oriented towards team welfare, employee performance can be more optimal and create more harmonious working relationships in the hotel environment.
Dampak Penggunaan Aplikasi H-Butler Terhadap Efisiensi Standard Operating Procedure Check in dan Check Out di Ayana Resort and Spa Bali Widayanti, Kadek Sri; Nugraha, I Gede Putra
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.93366

Abstract

This research aimed to examine the implementation of the use of the H-butler application at Ayana Resort and Spa Bali which focuses on efficiency and improving check-in and check-out services with an increasingly modern and fast concept. The data collection methods used in this research are interviews, observation, documentation, and literature study. Interviews were conducted with hotel staff and guests. The data was analysed using qualitative methods. This research obtained results where the H-Butler application can reduce Que check-in and check-out, increase operational work efficiency, improve guest communication with staff, and reduce paper usage so as to protect the environment. Thus, the application implemented at Ayana Resort and Spa Bali has succeeded in improving the quality of hotel services and giving a positive image to the hotel.
Eksplorasi Strategi Kualitas Pelayanan Berbasis Pada Lima Dimensi Servqual di Palm Restoran Holiday Inn Resort Baruna Bali Ayustini, Putu Esa; Trianasari
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.94180

Abstract

Tujuan dari penelitian ini adalah untuk mengeksplorasi bagaimana strategi yang digunakan oleh Palm restoran untuk mempertahankan kualitas pelayanan berbasis pada lima dimensi SERVQUAL (service quality). Penelitian ini menggunakan metode kualitatif dengan pendekatan secara deskriptif. Dalam penelitian ini menggunakan beberapa metode pengumpulan data seperti observasi dan wawancara. Terdapat dua sumber data pada penelitian ini, yaitu sumber data primer dan sumber data sekunder. Hasil penelitian menunjukan bahwa dari lima dimensi SERVQUAL yang dieksplorasi, dimensi empathy dan responsiveness mendapatkan penilaian yang cukup sempurna dari para tamu yang memberikan ulasan pada guest comment card. Sedangkan dimensi assurance, reliability, dan tangibles mendapatkan ulasan yang belum sempurna menurut penilaian tamu, sehingga memerlukan strategi untuk meningkatkan kualitas pelayanan.
Analisis Kinerja Karyawan The Kirana Tembok di Kecamatan Tejakula Kabupaten Buleleng Provinsi Bali Pranata, I Kadek Diva; Rahmawati, Putu Indah
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.94460

Abstract

This study aims to analyze the performance of The Kirana Tembok employees and the strategies applied to improve the performance of The Kirana Tembok employees. The informants in this study are the manager and 3 employees of each department at The Kirana Tembok. Data collection was carried out by observation, documentation, and interviews with informants. This study uses primary data and secondary data with qualitative descriptive analysis techniques. The results of this study show that employee performance at The Kirana Tembok is good, but not optimal. To overcome these problems, the management of The Kirana Tembok carries out a strategy to improve performance in terms of work quality, namely by providing training or employee training and development, introducing product knowledge, and conducting inspections to other hotels. With this strategy, the management of The Kirana Tembok hopes that employee performance in work quality can improve optimally and achieve the expected goals.
Penerapan (Sop) Standard Operating Procedure Dalam Meningkatkan Pelayanan Room Service di Hotel Bali Niksoma Boutique Beach Resort Saputra, Gede Wira; Nugraha, I Gede Putra
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.94569

Abstract

This study is a qualitative descriptive research that aims to identify and evaluate the application of Standard Operating Procedure (SOP) in room service services at Hotel Bali Niksoma Boutique Beach Resort. The discussion of the research leads to an explanation related to the implementation of standard operating procedures (SOP) in improving the quality of room service, the obstacles faced and the strategies used by Bali Niksoma Boutique Beach Resort to maintain service quality and guest loyalty. This research was conducted for 4 months with a qualitative descriptive method with data collection techniques in the form of observation, in-depth interviews, and document studies. This research interview was conducted with two people, the first with the Assistant Restaurant Outlet Manager, the second with Bali Niksoma Boutique Beach Resort employees, and used standard operating procedure documents (SOP) to set service quality standards. The results of this study show that the implementation of optimal standard operating procedures (SOP), careful planning, clear organization or division of labor, fast and precise implementation, and operational supervision are strategies used to improve the quality of room service, guest satisfaction and guest loyalty.
Pengaruh Gaya Kepemimpinan Transformasional dan Lingkungan Kerja terhadap Kinerja Karyawan Pada Sumberkima Hill Retreat Sari, Komang Novita; Mayasari, Ni Made Dwi Ariani
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i1.97445

Abstract

Kinerja karyawan merupakan elemen penting dalam mendukung keberhasilan operasional industri perhotelan yang menekankan kualitas pelayanan. Sumberkima Hill Retreat, sebagai akomodasi vila, memerlukan karyawan yang mampu bekerja optimal dalam koordinasi antar departemen. Penelitian ini bertujuan untuk mengetahui pengaruh gaya kepemimpinan transformasional dan lingkungan kerja terhadap kinerja karyawan pada Sumberkima Hill Retreat. Desain penelitian ini yakni kuantitatif kausal dengan pengumpulan data yang dilakukan melalui penyebaran kuesioner. Jumlah responden dalam penelitian ini sebanyak 89 karyawan, dengan teknik pengambilan non-probability sampling. Data dianalisis menggunakan regresi linear berganda dengan bantuan software SPSS versi 25.0 untuk Windows. Hasil penelitian menunjukkan bahwa baik gaya kepemimpinan transformasional maupun lingkungan kerja berpengaruh positif dan signifikan secara parsial dan secara simultan terhadap kinerja karyawan.
Pengaruh Persepsi Harga dan Kualitas Pelayanan Terhadap Minat Berkunjung Kembali di Objek Wisata Krisna Adventure Ayu Kusumawati, Made; Putra , Komang Endrawan Sumadi
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini memiliki tujuan untuk mengetahui pengaruh variabel persepsi harga dan kualitas pelayanan terhadap minat berkunjung kembali di objek wisata Krisna Adventure. Latar belakang penelitian ini adalah pentingnya bagaimana persepsi harga dan kualitas pelayanan yang ditawarkan untuk membentuk minat berkunjung kembali, metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengan pendekatan asosiatif dimana metode ini adalah mengukur pengaruh dua variabel atau lebih, subjek dalam penelitian ini adalah pengunjung Krisna Adventure yang pernah berkunjung minimal 1 kali serta memiliki KTP bali dan telah berusia minimal 17 tahun dan objek yang digunakan adalah minat berkunjung kembali (Y), persepsi harga (X1) dan kualitas pelayanan (X2). Data dikumpulkan menggunakan kuisioner dan dokumentasi selanutnya pengambilan sampel pada penelitian ini menggunakan teknik purposive sampling dengan jumlah sampel yang digunakan adalah sebanyak 180 responden, kemudian teknik analisis data yang digunakan adalah analisis regresi linear berganda untuk menguji seberapa besar pengaruh persepsi harga dan kualitas pelayanan terhadap minat berkunjung kembali di objek wisata Krisna Adventure. Hasil penelitian adalah (1) terdapat pengaruh signifikan persepsi harga dan kualitas pelayanan terhadap minat berkunjung kembali di objek wisata Krisna Adventure (2) persepsi harga memiliki pengaruh positif terhadap minat berkunjung kembali di objek wisata Krisna Adventure (3) kualitas pelayanan memiliki pengaruh positif terhadap minat berkunjung kembali di objek wisata Krisna Adventure

Page 29 of 32 | Total Record : 317

 27   28   29   30   31 

Filter by Year

2018 2025


Reset
Filter By Issues
All Issue Vol. 8 No. 2 (2025): Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 1 (2025) Vol. 7 No. 3 (2024): Jurnal Manajemen Perhotelan dan Pariwisata Vol. 7 No. 2 (2024) Vol. 7 No. 1 (2024): Jurnal Manajemen Perhotelan dan Pariwisata Vol. 6 No. 3 (2023) Vol. 6 No. 2 (2023) Vol. 6 No. 1 (2023) Vol. 5 No. 3 (2022) Vol. 5 No. 2 (2022) Vol. 5 No. 1 (2022) Vol 4, No 2 (2021) Vol. 4 No. 2 (2021) Vol. 4 No. 1 (2021) Vol 4, No 1 (2021) Vol 3, No 2 (2020) Vol. 3 No. 2 (2020) Vol. 3 No. 1 (2020) Vol 3, No 1 (2020) Vol. 2 No. 2 (2019) Vol 2, No 2 (2019) Vol 2, No 1 (2019) Vol. 2 No. 1 (2019) Vol 1, No 2 (2018) Vol. 1 No. 2 (2018) Vol. 1 No. 1 (2018) Vol 1, No 1 (2018) More Issue